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Avaya Aura® Contact Center Maintenance and Troubleshooting Exam

Last Update Jun 17, 2024
Total Questions : 63

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3312 Total Questions : 66 Updated : Jun 17, 2024

Avaya Aura® Contact Center Maintenance and Troubleshooting Exam Questions and Answers

Questions 1

Firewalls are a key part of keeping networked computers safe and secure.

Which three statements regarding Avaya Aura® Contact Center (AACC) and firewalls are true? (Choose



Download and install Microsoft security patches to AACC servers as patches become available.


If required you can import an AACC Firewall Policy.


AACC host-based firewalls can typically cause issues unless they are properly imported.


With every Service Pack, AACC installs a firewall policy which opens up the ports for an AACC solution to communicate and function.

Questions 2

While investigating an issue with Contact Center Manager Server (CCMS), you discover that the Task Flow Executor (TFE) frequently restarts. In an effort to discover the cause of the restarts, you decide to review the TFE log file.

Which file contains the most recent TFE logs?










Questions 3

In a SIP environment, which component of the Avaya Aura® Contact Center (AACC) performs call signaling?



SIP Proxy Server


SIP Gateway Manager


SIP Computer Telephony Integration (CTI)


SIP Redirect Server