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Avaya Midsize Solution Design Exam
Last Update Apr 26, 2024
Total Questions : 65
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Avaya 37820X
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Refer to the Scenario: IT-FAC.
The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.
What can you tell the Account Manager about the CDR/SMDR information and output?
In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?
Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?
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TESTED 27 Apr 2024
