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Avaya 78950X Dumps Questions Answers

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Avaya Contact Center Select Implementation and Maintenance Exam

Last Update Jun 17, 2024
Total Questions : 65

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Avaya Contact Center Select Implementation and Maintenance Exam Questions and Answers

Questions 1

Which statement about the Avaya SIP Sleuth is true?

Options:

A.

It is a pre-installed application found under Contact Center Common Utilities.

B.

It is a separate downloadable application that runs on a local workstation PC.

C.

It is a pre-installed application but must be activated in the registry of the Avaya Contact Center Select (ACCS).

D.

It must be downloaded and run from the AMS element manager.

Questions 2

Which type of application variables are used to reference the sample prompts?

Options:

A.

RAN type variables

B.

STRING type variables

C.

MUSIC type variables

D.

LANGUAGE type variables

Questions 3

Before a skillset threshold class will apply to a skillset, which action must be taken?

Options:

A.

The skillset threshold class must be created and assigned to the skillset in configuration.

B.

The skillset threshold class must be created and applied to the agents servicing the skillset.

C.

The skillset threshold class must be created and assigned to the skillset in Orchestration Designer.

D.

The skillset threshold class must be created and assigned to the skillset in Real-Time displays.