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A service representative creates a service call at midnight for a customer with a contract The contract's service level agreement specifies a resolution time of 8 hours The service call shows a resolution deadline of noon.
Why is the deadline further out than 8 hours?
A user was assigned data ownership authorizations as shown in the attached screenshot.
What will this user be able to do? Note: There are 2 correct answers to this question.
What condition must be fulfilled before the system recommends issuing a level 2 dunning letter?
A user is assigned 10 three user groups and gets the same authorization to A/R invoices at read-only, none and full.
What will be the effective authorization of the user?
You need to record a balance transfer between two customers. How do you select each customer in the journal entry? Note: There are 2 correct answers to this question.
You want the system to automatically split the amounts posted to the printing expense account between the sales and the support departments. Which definition should you link to the printing expense account?
The user warns to automatically create and send a PDF by emal when adding a sales quotation. Where can you set up the option to do this? Note: There are 2 correct answers to this question.
One of your largest customers is assigned to the Retail Price List You have just negotiated quantity discounts for this customer for certain items based on the Distributor Price List prices These additional discounts
should apply to this only this customer.
Which is the best option for pricing to support this scenario?
A new intern started to work in the office and the intern's manager would like to review any manual journal entry the intern creates before it is posted to the journal entries file. What feature supports this procedure?
Which documents can you copy to a Return Request document? Note: There are 2 correct answers to this question.
Which definition is required for setting an asset master data as a virtual item?
A company manufactures electronic parts. They want to begin individually tracking the items at the point when they leave the warehouse and the point that they are delivered to a customer.
What settings are required on the item master record? Note: There are 2 correct answers to this question.
A company wants to track the sales performance of items by different market segments Examples of these segments include sales to youths, seniors, professionals, and amateurs. These market segments sometimes
overlap.
Which functionality can help the company track sales performance for overlapping market segments?
Which valuation method calculates item cost by dividing the total inventory on-hand by the quantity in stock?
Which of the following can influence the security level of a transaction in the Cash Flow report?
The accountant wants to see a breakdown of customers' balances by country in the financial reports.
How can this be set up and which report should be used?
How are defined inventory levels (such as minimum inventory requirements) considered when running the Material Requirements Planning (MRP) wizard?
Your customer offers promotion codes to certain customers. You define a user-defined table to hold the promotion code information.
The marketing director needs to maintain and update the table using an easy to find menu in the system.
What do you recommend?
TESTED 01 Sep 2025