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Genesys Cloud Certified Professional - Reporting and Analytics
Last Update Feb 4, 2023
Total Questions : 35
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Genesys GCP-GC-REP
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What is the metric called for the average amount of time an interaction waits in queue before an agent answers it?
Which view helps the supervisors to determine performance issues with a specific skill in one or more queues?
Which of the following views can help supervisors to determine agent performance issues with interactions that set a specific wrap-up code in one or multiple queues?
I prepared for Genesys GCP-GC-REP test through clapgeek as it has all the exam dumps available and detailed resource. I got 89.5% on the test day.
TESTED 06 Feb 2023
