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CRT-550 Salesforce Certified Marketing Cloud Consultant Exam Questions and Answers

Questions 4

As part of their brand guidelines, NTO uses a custom brand font for all print marketing materials. NTO wants to use their custom brand font in email as well.

What is the recommended best practices for font usage in email?

Options:

A.

Use a web-safe font for text that closely matches the brand's custom font.

B.

Build an email as one image, with all text saved in the brand font.

C.

Edit an email's HTML to list the custom brand font in the style tag's font-family property.

D.

Build an email using multiple images, with all text saved in the brand font.

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Questions 5

A customer has three data extensions that need to be added to Contact Builder

* Customers contains customer information

* Orders contains order information

* Products contains product information

How should these data extensions be linked within an Attribute Group? Choose 2

Options:

A.

Customer Data Customers Orders Products

B.

Customer Data Customers Orders Products

C.

Customer Data Customers Orders Products

D.

Customer Data Products Orders Customers

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Questions 6

Northern Trail Outfitters (NTO) wants its monthly distributor newsletter email to appear to be sent on behalf of the subscriber's account representative without segmenting the audience by sales representative.

How should this distributor-specific sender profile be configured in the Marketing Cloud?

Choose 2 answers

Options:

A.

Pick "Choose from list," selecting the from name and from email values from the list of account users.

B.

Utilize data extension AMPScript lookups to dynamically populate the from name and from email values.

C.

Match the external keys of the sender profile and data extension containing account representative details.

D.

Populate substitution strings in the sender profile for the profile attributes containing from name and from email values.

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Questions 7

Which data object should be used in conjunction with data extensions to create an opt- down strategy for customers?

Options:

A.

Profile attributes

B.

Preference attributes

C.

Publication Lists

D.

Preference Lists

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Questions 8

A publishing company has presented the following:

* A need to send renewal reminders to customers whose subscriptions expire in 15 days and 7 days.

* A campaign needs to be created and managed by a general marketing user who will not have administrative rights and who is not technical.

* The customer's expiration date is included in the data file.

What component should the customer's solution include?

Choose 3 answers

Options:

A.

Suppression list

B.

Data Filter

C.

Triggered Send

D.

Template-based emails

E.

Automation Studio

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Questions 9

An online retail customer needs daily promotional email content to generate with minimal time spent on creation. Their service contract includes building a custom dynamic template for this purpose. The customer has communicated the following:

* The email content will highlight new inventory each day.

* A small team will run both their digital marketing operations and their email program.

* A user needs to build, test, and send a daily email in less than an hour.

* Images for the emails will be hosted on their website CMS.

Which question is relevant to identify strategies for designing the custom template for the customer's daily promotional email? Choose 3 answers

Options:

A.

How often will the layout of the content in a content area change?

B.

What is the maximum file size of the images being used?

C.

What From Name will be used for these emails?

D.

Will image URLs be available publicly?

E.

How often will email content be image-only with text overlaying images?

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Questions 10

A retail company needs to create journeys that will target subscribers based on website behavior. They have identified 3 separate groups:

* Customers who searched for an item on their website.

* Customers who abandoned a cart on their website.

* Customers who made a purchase on their website.

What should the consultant ask in order to design the data structure for this solution? Choose 3 answers

Options:

A.

Should customers exit the journey when the goal is met?

B.

How are subscribers identified in your web analytics?

C.

How many messages should be included in each journey?

D.

How long after the behavior occurs will a subscriber need to enter a journey?

E.

Should a single customer exist in multiple journeys at the same time?

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Questions 11

What is the skill set you need to build emails with dynamic content?

Options:

A.

CSS

B.

HTML

C.

Ampscript

D.

SSJS

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Questions 12

Analyst of The Northern Trail Outfitters (NTO) marketing team needs to pull email metrics for an upcoming quarterly company meeting. These metrics need to be reported per email campaign for each of NTO's Business Units:

* Number of Sends

* Delivery Rate

* Overall Bounce Rate

* Block Bounce Rate

* Open Rate

* Click Rate

* Complaint Rate

* Unsubscribe Rate

Which email report should NTO's Marketing Analyst pull from Marketing Cloud to get this information?

Options:

A.

Campaign Email Tracking Report

B.

Email Performance Over Time Report

C.

Email Send Report

D.

Account Send Summary Report

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Questions 13

How do you use data designer to link the web analytics data to your subscriber data?

Options:

A.

Use a marketing cloud data extension

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Questions 14

Utilizing journey builder interactions for sending post-purchase communications to customers, what contact entry mode fits?

Options:

A.

Re-entry anytime

B.

Re-entry only after exit

C.

No re-entry

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Exam Code: CRT-550
Exam Name: Salesforce Certified Marketing Cloud Consultant Exam
Last Update: May 1, 2024
Questions: 149
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