Exin CDFOM Dumps Questions Answers

Aresource matrixin EPI’s organizational framework identifies the resources required to deliver services and match them with the competencies of available staff. The primary considerations when creating a resource matrix are:

Capacity

How many personnel are needed?

Are there enough staff per shift?

Do staffing levels match service requirements, SLAs, and workload?

Capability

Do staff have the required skills and competencies?

Do they meet certification, technical, and operational requirements?

Are backup roles available?

Are personnel trained and fit for assigned tasks?

EPI emphasizes that resource planning must alignskills + quantityto ensure operational continuity.

Why other options are incorrect:

A: Cost efficiency is secondary, and availability alone does not ensure capability.

C: Age and gender are irrelevant and inappropriate staffing considerations.

D: Personal preferences do not determine resource allocation.

Thus,capacity and capabilityare the correct considerations.

EPI DCFOM-Aligned Reference Concepts (Paraphrased)

Resource matrices map staff capacity and capability to service requirements.

Ensures adequate coverage and competency for operations.

Standard warranties often provide limited support focused on parts replacement with no guaranteed response time, no preventive maintenance, and no rapid onsite intervention. When business requirements demand higher availability, faster recovery times, or enhanced repair capabilities, the standard warranty is insufficient. EPI’s facilities management principles recommend upgrading to aservice contractthat offers extended or enhanced coverage. This may include guaranteed response times, onsite labor, preventive maintenance, full system checks, expedited parts replacement, and comprehensive support that aligns with business-critical uptime requirements.

Option B is correct because it provides a structured, contractual method to bridge gaps between operational needs and manufacturer baseline support. The contract can be tailored to specific risks, SLAs, and operational priorities.

Option A (increasing staff standby) does not solve the issue of vendor response or parts availability. Option C (writing off the asset) is unnecessary and financially unreasonable. Option D (purchasing spare parts) helps but does not provide labor response, diagnostics, or SLA-backed service delivery.

Thus, the most appropriate and effective action is tonegotiate an extended service contract.

In an RFP evaluation matrix,weight factorsare applied to highlight therelative importanceof each evaluation criterion.

Examples of weighted criteria include:

Technical compliance

Response time

Cost

Vendor capability

Warranty terms

SLA performance

The weight factor ensures that more critical criteria influence the final score more heavily, enabling an objective and structured vendor selection.

Why the other options are incorrect:

A: Weighting does not control prices.

C: Negotiation comes after scoring.

D: Workforce size is not the purpose of weighting.

Thus,Bis correct.

EPI DCFOM-Aligned Reference Concepts (Paraphrased)

Weighted scoring ensures high-priority criteria significantly influence vendor selection.

Supports objective and transparent procurement.