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Microsoft Power Platform Fundamentals
Last Update Apr 24, 2024
Total Questions : 307
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A company plans to Implement customer engagement apps in Dynamics 565 Customer Service.
The company plans to deploy a portal that connects to Customer Service. Customers must be able to log in and access details about open cases.
You need to Identify the Microsoft Power Platform capability that provides the required functionality.
Which solution should you use?
A company is using Power Virtual Agents with Dynamics 365 Customer Service.
You create a new topic. The topic performs as expected during testing.
Customers report that the new topic is not visible in the frequently asked questions section of the company s website.
You need to ensure customers can see the new topic.
What should you do?
A company plans to create Power Platform apps that use industry-standard and proprietary data sources.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
TESTED 25 Apr 2024
