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Salesforce Interaction-Studio-Accredited-Professional Dumps Questions Answers

Interaction-Studio-Accredited-Professional exam

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Salesforce Interaction Studio Accredited Professional Exam (SP23)

Last Update Mar 28, 2024
Total Questions : 73

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Last Update Mar 28, 2024
Total Questions : 73

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Total Questions : 73

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Salesforce Interaction Studio Accredited Professional Exam (SP23) Questions and Answers

Questions 1

A customer service representative for a bank is on the phone with a prospect and wants to promote the next best offer based on digital behaviour. How would they accomplish this in service cloud?

Options:

A.

The agent uses a customized next best offer widget powered by the interaction studio connector

B.

Leverage service cloud to inform IS in real-time

C.

Use machine learning to serve product/ content recommendations in email sent by your ESP

D.

Manually sync data from Interaction studio to service cloud

Questions 2

A brand is testing three campaigns, each one with a control experience. Which segment type

can the brand setup to make sure the same group always gets the control experience?

Options:

A.

Third party segment

B.

Control group segment

C.

A/B test segment

D.

Location-based segment

Questions 3

What three components are defined by the developer in the Sitemap?

Options:

A.

Page Types

B.

Events

C.

Promotions

D.

Campaigns

E.

Content Zones