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ITIL ITIL-4-Foundation Dumps Questions Answers

ITIL-4-Foundation exam

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ITIL 4 Foundation Exam

Last Update Sep 16, 2025
Total Questions : 542 With Comprehensive Analysis

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ITIL-4-Foundation pdf

ITIL-4-Foundation PDF

Last Update Sep 16, 2025
Total Questions : 542 With Comprehensive Analysis

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All ITIL 4 Related Certification Exams


ITIL-4-BRM Total Questions : 40 Updated : Sep 16, 2025

ITIL 4 Foundation Exam Questions and Answers

Questions 1

Which of the following is the MOST important 'or effective incident management?

Options:

A.

Collaboration tools and techniques

B.

Balanced scorecard review

C.

Automated pipelines

D.

A variety of access channels

Questions 2

Which service request management decisions require that policies are established'?

Options:

A.

Deciding how degradations of service are resolved

B.

Deciding how to handle service requests where the steps are unknown

C.

Deciding which service requests require approval

D.

Deciding when workarounds should be used

Questions 3

What describes how components and activities work together to facilitate value creation?

Options:

A.

The ITIL service value system

B.

The ITIL guiding principles

C.

The four dimensions of service management

D.

A service relationship

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