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Exin ITIL-F Dumps Questions Answers

ITIL-F exam

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ITIL Foundation

Last Update Jul 24, 2024
Total Questions : 324

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All Exin-ITIL Related Certification Exams

ITIL Total Questions : 503 Updated : Jul 24, 2024
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ITIL Foundation Questions and Answers

Questions 1

Which of the following is the correct definition of an outcome?



The results specific to the clauses in a service level agreement (SLA)


The result of carrying out an activity, following a process or delivering an IT service


All the accumulated knowledge of the service provider


All incidents reported to the service desk

Questions 2

Which of the following are types of service defined in ITIL?

1. Enabling

2. Core

3. Enhancing

4. Computer



1, 3 and 4 only


2, 3 and 4 only


1, 2 and 4 only


1, 2 and 3 only

Questions 3

Which of the following would NOT be contained in a release policy?



Naming and numbering conventions


Entry and exit criteria of the release into testing


Roles and responsibilities for the release


The risk register for the release