ITIL 4 Leader: Digital & IT Strategy Exam
Last Update Jul 8, 2025
Total Questions : 60 With Comprehensive Analysis
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Last Update Jul 8, 2025
Total Questions : 60 With Comprehensive Analysis
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The leaders of an organization ate defining an approach to optimize its value streams and processes to create a more efficient way of working.
What should this approach focus on?
An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.
Which is the BEST approach to ensure that suppliers and partners support these changes?
An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.
Which approach is the CIO using to support the programme?
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