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Salesforce Field-Service-Consultant Dumps Questions Answers

Field-Service-Consultant exam

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Salesforce Certified Field Service Consultant (SP24)

Last Update Jul 21, 2024
Total Questions : 163 With Comprehensive Analysis

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Last Update Jul 21, 2024
Total Questions : 163 With Comprehensive Analysis

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All Field Service Lightning program Related Certification Exams


FSL-201 Total Questions : 105 Updated : Jul 21, 2024

Salesforce Certified Field Service Consultant (SP24) Questions and Answers

Questions 1

At Universal Containers, the Service Territory member's time zone is one hour behind the Service Territory time zone.

How should the Consultant ensure proper scheduling and optimization for the member?

Options:

A.

Add one hour to the start and end times on the Service Territory.

B.

Change the time zone on the Service Territory Member's user record to match the Service Territory's time zone.

C.

Add one hour to the start and end times on the Service Territory Member's Operating Hours.

D.

Subtract one hour from the start and end times on the Service Territory.

Questions 2

Universal Containers (UC) wants to ensure that Technicians enter required information only once when completing Work Orders on the Salesforce Field Service

mobile app. The information entered by Technicians needs to also update the Service Appointment and the Case that are associated to the Work Order.

What should a Consultant leverage to ensure the right data is captured fram the Salesforce Field Service mobile app?

Options:

A.

Quick Actions that launcha Flaw on Cases, Work Orders and Service Appointments with required fields.

B.

Process Builder on Case to update the Service Appointment and Work Order.

C.

oO Quick Action on the Work Order that launches a Flow to update the Work Order, Case, and Service Appointment.

D.

Lightning Component with required fields to update the Case, Work Order and Service Appointment.

Questions 3

Universal containers want technicians to view work progress through the work

order line-item card in the field service lightning mobile app.

Which configuration steps should a consultant take to meet this requirement?

Options:

A.

add the work order line items related list of the work order page layout and assign the

layout to the technician ‘s profile.

B.

create a custom visual force page and add an external link in the field service

lightning mobile app to view the page in the mobile browser.

C.

create a custom lightning component that displays work order progress and deploy it

to technicians through the field lightning mobile app.

D.

create a report chart that summarizes work order line items and add a link to the

service appointment layout.