AWS Certified Alexa Skill Builder - Specialty
Last Update Feb 27, 2024
Total Questions : 65
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An Alexa Skill Builder is developing a skill using AWS LambdA. The Builder made some backend code
changes, then tested the skill on an Amazon Echo device. When invoking the skill, Amazon Alexa replies with
“There was a problem with the requested skill’s response”.
How can the Builder troubleshoot this problem?
A travel booking skill has slot elicitation forfromCity,toCity, andtravelDateinside of a dialog. After going live, the skill is getting negative reviews stating that the skill does not understand the city names when customers try to book travel.
The Alexa Skill Builder addsAMAZON.FallbackIntentto the interaction model with the goal of providing better messaging for out-of-domain utterances.
Why will the addition ofAMAZON.FallbackIntentfail to resolve the customer issue?
An Alexa Skill Builder receives feedback from users that a specific utterance causes Amazon Alexa to trigger the skill’sAMAZON.HelpIntentrather than triggering the correct intent and slot.
How can the Builder reproduce this behavior to troubleshoot the problem?