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Cisco Certified Support Technician (CCST) IT Support
Last Update Aug 17, 2025
Total Questions : 42 With Comprehensive Analysis
Why Choose ClapGeek
Last Update Aug 17, 2025
Total Questions : 42 With Comprehensive Analysis
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Questions came word by
word from this dump
You are a help desk technician at Healthy Eats. The company has 1000 employees in multiple locations. An end user calls you via telephone and states the following:
I am Jane Doe with the Accounting Department. I have forgotten my password, and I have a huge deadline approaching. I need you to reset my password as soon as possible so that payroll checks can be issued.
What should you do?
A customer calls the Help Desk and reports the following:
I keep getting an error that my system is low on memory when I run my video editing software.
Which process will allow the customer to locate the available memory of their device?
A user needs to reset their password based on feedback after a security concern.
You want to provide an example of a strong password to the user based on the following company guidelines shown:
Must have 8 to 15 characters
Must contain lowercase letters
Must contain at least 2 numbers
Must begin and end with a letter
Only special characters that can be used dash (-), underscore (_), hashtag (#), and at sign (@)
Which password could you use as an example?
TESTED 18 Aug 2025
