N10-009 CompTIA Network+ Certification Exam Questions and Answers

The correct solution is a Content Delivery Network (CDN). A CDN caches web content (like images, videos, scripts) on distributed servers close to end users. This reduces latency, improves load times, and decreases the load on origin servers. For a business requiring high-speed access to media-rich content, a CDN is the most effective option.

B. SAN (Storage Area Network) is used for storage in a data center, not for distributing web content.

C. Firewall secures traffic but doesn’t accelerate content delivery.

D. Switches forward packets within a LAN, not globally distribute content.

By leveraging CDNs, businesses can handle large traffic volumes efficiently while improving user experience.

References (CompTIA Network+ N10-009):

Domain: Network Infrastructure — CDNs, caching, performance optimization.

nmap (Network Mapper) is the best tool in this scenario. It can scan the 192.168.1.0/24 subnet to discover live hosts, open ports (like Telnet on port 23), and device types. It’s ideal for mapping and auditing the network.

A. dig is a DNS lookup tool; not useful for identifying hosts on a subnet.

C. tracert shows the path packets take to a destination, not for host discovery.

D. telnet is the protocol being used, not a tool for scanning or identifying devices.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 5.1 – Given a scenario, use the appropriate network troubleshooting tools.

The option that most directly secures sensitive information on the network is data-in-transit encryption. This ensures that data packets are unreadable to attackers who intercept them while moving across the network. Protocols such as TLS, HTTPS, IPsec, and SSH protect confidentiality and integrity of sensitive information.

B. Principle of least privilege (PoLP) secures access control but does not directly protect data in motion.

C. Role-based access control (RBAC) enforces permissions but again does not secure the data while transmitted.

D. Multifactor authentication (MFA) strengthens identity verification but does not directly protect the data itself once transmitted.

Thus, while all options contribute to overall security, encryption of data-in-transit most directly addresses protection of sensitive information on the network.

References (CompTIA Network+ N10-009):

Domain: Network Security — Encryption methods, confidentiality, data-in-transit protection.

When high-bandwidth services like videoconferencing are introduced, two primary factors may degrade performance:

Incorrect QoS Settings (E):QoS (Quality of Service) is used to prioritize traffic. If not configured correctly, critical services like video may not get the necessary bandwidth and prioritization.

Network Congestion (F):Video services consume large amounts of data. If the network doesn’t have sufficient bandwidth or is not segmented properly, congestion will slow down all services.

DNS misconfiguration (A) would affect name resolution, not bandwidth.

Malware (C) could degrade performance, but is not tied to the described scenario.

Outdated software (D) may affect performance in some cases, but not directly linked to network congestion in this case.

Inadequate network security (B) isn't likely to cause general slowness related to video traffic.

✅ So, the most likely culprits are E. Incorrect QoS settings and F. Network congestion.

The correct answer is Shielded Twisted Pair (STP). According to the CompTIA Network+ N10-009 objectives, intermittent connectivity issues—especially in environments like hospitals—are often caused by electromagnetic interference (EMI) from medical imaging equipment, power systems, and other electronic devices. These environments are electrically noisy and can disrupt standard copper Ethernet cabling.

STP cabling is specifically designed to mitigate EMI by incorporating shielding around the twisted pairs. This shielding reduces external interference and improves signal stability without requiring a complete redesign of the network. Importantly, STP is significantly less expensive than deploying fiber-optic solutions while still being highly effective in environments prone to interference.

Single-mode fiber would eliminate EMI entirely, but it is far more costly due to specialized cabling, transceivers, and installation requirements. Twinaxial cable is typically used for short-distance, high-speed data center connections and is not appropriate for workstation connectivity. Spanning Tree Protocol (STP) is a Layer 2 loop-prevention protocol and has nothing to do with physical connectivity or interference issues.

The Network+ objectives stress choosing solutions that balance effectiveness, cost, and environmental suitability. In this case, upgrading to shielded twisted pair cabling provides the most practical and cost-effective resolution for intermittent connectivity in a hospital imaging environment.

The issue is clearly related to DNS resolution, as IP-based connections succeed but domain name-based ones fail.

D. dig (Domain Information Groper) is a DNS lookup tool used to troubleshoot DNS problems by querying name servers directly.

Other tools are less relevant here:

A. tcpdump is a packet analyzer and is more advanced for deeper traffic analysis.

B. tracert is used to trace the route to a destination, not ideal for DNS issues.

C. nmap is a port scanner and network mapper, not for resolving DNS problems.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 5.1 – Given a scenario, use the appropriate network troubleshooting tools.

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The user’s inability to access the marketing department’s shared drives, despite having internet access, suggests a network segmentation issue. The most likely cause is an incorrect VLAN assignment. The computer is physically located on the accounting department floor, and the switchport is likely configured for the accounting VLAN, not the marketing VLAN. VLANs segment network traffic, and if the computer is in the wrong VLAN, it cannot communicate with the marketing department’s resources.

Why not Mismatched switchport duplex? Duplex mismatches cause performance issues (e.g., packet loss) but not specific access denials to shared drives.

Why not Misconfigured gateway settings? Incorrect gateway settings would prevent internet access, which the user has.

Why not SVI is assigned to the wrong IP address? A Switch Virtual Interface (SVI) with an incorrect IP address affects inter-VLAN routing, but this would likely impact multiple users, not just one.

Jumbo frames are Ethernet frames with a payload greater than the standard maximum transmission unit (MTU) of 1500 bytes. Configuring jumbo frames can reduce overhead and increase efficiency in storage networks by allowing more data to be sent in each frame, thus reducing the number of frames needed to transmit the same amount of data.

Reduced Overhead: By sending larger frames, the relative overhead for headers and acknowledgments is reduced.

Increased Efficiency: Larger frames mean fewer packets to process, leading to better utilization of network bandwidth and improved performance in high-throughput environments like storage networks.

Configuration: Requires support from all devices in the network path, including switches and network interface cards (NICs).

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Explains jumbo frames and their benefits in reducing network overhead.

Cisco Networking Academy: Provides training on network optimization techniques, including the use of jumbo frames.

Network+ Certification All-in-One Exam Guide: Covers advanced Ethernet features, including jumbo frames and their configuration for improved network performance.

When traceroute shows asterisks (timeouts) instead of IP addresses or hostnames, it may indicate that intermediate routers are dropping ICMP packets. However, performing an nslookup will reveal the IP address associated with the domain name, confirming that DNS resolution is correct and helping identify the path to the target server. The document states:

“nslookup is used to query DNS servers to retrieve IP address information associated with a domain name, which helps confirm DNS resolution is working correctly even when traceroute results show timeouts.”

The tracert (Traceroute) command is used to determine the path packets take from the source to the destination. It helps in identifying routing issues by showing each hop the packets pass through, along with the time taken for each hop. This command can pinpoint where the connection is failing or experiencing delays, making it an essential tool for troubleshooting routing issues.References: CompTIA Network+ study materials and common network troubleshooting commands. ​

The correct answer is ACL (Access Control List). According to the CompTIA Network+ N10-009 objectives, ACLs are a fundamental and cost-effective method for controlling traffic flow at routers and firewalls. An ACL allows administrators to permit or deny traffic based on source IP address, destination IP address, protocol, or port number.

In this scenario, the suspicious traffic is identified as originating from a specific unknown foreign IP address. The most direct and economical mitigation strategy is to configure an ACL rule that denies traffic from that specific IP address (or subnet) at the network perimeter. This approach leverages existing network infrastructure without requiring additional hardware or licensing costs.

An IDS (Intrusion Detection System) monitors and alerts on malicious activity but does not actively block traffic unless paired with IPS functionality, and it may involve additional cost and complexity. NAT is used for address translation and does not provide traffic filtering based on threat intelligence. DoS prevention solutions are typically more advanced, specialized, and costly, often intended for large-scale distributed denial-of-service attacks rather than blocking traffic from a single suspicious IP.

The Network+ objectives emphasize implementing layered security controls, starting with simple and effective measures. In this case, applying an ACL at the firewall or router is the most cost-efficient and immediate method to mitigate the identified threat.

The correct answer is 25, which is the default port used by SMTP (Simple Mail Transfer Protocol) for communication between mail servers. According to CompTIA Network+ (N10-009) objectives under common port numbers and protocols, SMTP operates over TCP port 25 for server-to-server email transmission.

When an email is sent from one domain to another, the sending mail server queries DNS for the recipient domain’s MX (Mail Exchange) record and then establishes an SMTP session over TCP port 25 to deliver the message. This port is specifically designated for mail relay between mail transfer agents (MTAs).

Port 21 is used for FTP (File Transfer Protocol), 53 is used for DNS (Domain Name System), and 69 is used for TFTP (Trivial File Transfer Protocol). None of these are responsible for transferring email between mail servers.

While SMTP can also use ports 587 (submission) and 465 (SMTPS) for client-to-server communication, port 25 remains the standard for mail server-to-mail server communication.

Therefore, TCP port 25 is the correct answer.

Ping sends ICMP Echo Request packets and waits for Echo Replies to verify host reachability and measure round-trip time.

A. tcpdump captures packets but does not test reachability.

B. netstat displays open ports and network sessions.

C. nslookup queries DNS servers for name resolution.

References (CompTIA Network+ N10-009):

Domain: Networking Concepts — ICMP operation, troubleshooting tools.

Configuration monitoring and management tools (often part of network management systems) maintain version-controlled records of device configurations, track changes, and log who made them. This provides accountability and supports compliance audits.

A. Network access control (NAC) manages endpoint access policies but does not track device config changes.

C. Zero Trust is a security framework requiring strict identity verification, not a configuration tracking tool.

D. Syslog collects system logs, but without a config monitoring system, it does not directly compare documentation to device state.

References (CompTIA Network+ N10-009):

Domain: Network Operations — Change management, configuration management, auditing.

A full-tunnel VPN forces a remote user’s traffic—including access to public internet resources—to traverse the corporate VPN tunnel and egress from the organization’s network. This is commonly required to ensure consistent enforcement of corporate security controls such as web filtering, IDS/IPS inspection, DLP policies, logging, and access control. In Network+ terms, full-tunnel VPNing routes the user’s default gateway through the VPN, meaning both internal traffic (to corporate subnets) and external traffic (to internet destinations) is sent through the encrypted tunnel.

By contrast, a split-tunnel VPN (not listed) would send only corporate-bound traffic through the VPN while allowing internet traffic to go directly out the user’s local ISP—reducing corporate bandwidth usage but also reducing centralized inspection and control. Clientless VPN usually refers to browser-based access to specific internal applications without a full network tunnel for all traffic. Site-to-site VPN connects entire networks to each other (e.g., branch office to HQ) rather than an individual remote user. SSE (Security Service Edge) is a cloud security framework/service model, not the classic VPN configuration described in the question. Hence, full-tunnel is the correct answer.

In a split-tunnel VPN, only corporate traffic is sent through the VPN tunnel, while public internet traffic goes directly through the user’s local ISP. This reduces bandwidth use on the corporate VPN concentrator and improves performance for non-work traffic.

B. Separate tunnels for encrypted traffic describes multi-tunnel VPNs, not split tunneling.

C. All traffic routed through on-site servers is a full-tunnel VPN, not split-tunnel.

D. ACLs balancing traffic relates to routing or load balancing, not VPN split tunneling.

References (CompTIA Network+ N10-009):

Domain: Networking Concepts — VPN types, split vs. full tunnel, remote access.

Fax machines use analog phone lines, which are connected using RJ11 connectors. These are standard telephone connectors with 4 or 6 positions and are used for POTS (Plain Old Telephone Service) lines.

F-type is used for coaxial cables (e.g., TV and cable modems).

RJ45 is used for Ethernet network connections.

SC (Subscriber Connector) is used for fiber optic connections, not analog telephone lines.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 2.4 – Compare and contrast common network connectors.

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X.509 certificates are most commonly associated with Public Key Infrastructure (PKI). These certificates are used for a variety of security functions, including digital signatures, encryption, and authentication.

PKI: X.509 certificates are a fundamental component of PKI, used to manage encryption keys and authenticate users and devices.

Digital Certificates: They are used to establish secure communications over networks, such as SSL/TLS for websites and secure email communication.

Authentication and Encryption: X.509 certificates provide the means to securely exchange keys and verify identities in various applications, ensuring data integrity and confidentiality.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Covers PKI and the role of X.509 certificates in network security.

Cisco Networking Academy: Provides training on PKI, certificates, and secure communications.

Network+ Certification All-in-One Exam Guide: Explains PKI, X.509 certificates, and their applications in securing network communications.

Out-of-band (OOB) management refers to using a dedicated management network that is physically separate from the regular data network. This management network uses a different set of IP addresses to ensure that management traffic is isolated from user data traffic, providing a secure way to manage network devices even if the main network is down or compromised.References: CompTIA Network+ study materials. ​

A Virtual Private Network (VPN) creates an encrypted connection between a remote user and an internal network, ensuring secure access to internal applications.

VPNs use encryption protocols like IPSec and SSL/TLS to protect data during transmission.

They are widely used for secure remote work, accessing company resources, and bypassing geographic restrictions.

Option B (CDN - Content Delivery Network): Used for speeding up website content delivery, not for remote access security.

Option C (SAN - Storage Area Network): Used for high-speed storage, unrelated to remote access.

Option D (IDS - Intrusion Detection System): Monitors for malicious activities but does not provide secure access to applications.

? Reference: CompTIA Network+ (N10-009) Official Study Guide – Section: Secure Remote Access Technologies

A CNAME (Canonical Name) record maps an alias to the correct fully qualified domain name (FQDN). If a user is redirected to the wrong hostname, correcting or updating the CNAME ensures the alias points to the proper domain.

B. PTR record maps IP to hostname (reverse DNS), not forward website resolution.

C. NTP relates to time sync, irrelevant to DNS resolution.

D. TXT record stores metadata like SPF or DKIM info, not used for hostname aliasing.

References (CompTIA Network+ N10-009):

Domain: Network Standards, Protocols, and Implementations — DNS record types (A, AAAA, CNAME, PTR, TXT).

RADIUS (Remote Authentication Dial-In User Service) is a networking protocol that provides centralized Authentication, Authorization, and Accounting (AAA) management for users who connect and use a network service. RADIUS is often used to manage access to wireless networks, enabling users to authenticate with their company credentials, ensuring secure access to the network.References: CompTIA Network+ study materials. ​

A Content Delivery Network (CDN) stores cached versions of content in edge locations to deliver data faster and more reliably to users based on geographical proximity.

From Andrew Ramdayal’s guide:

“CDNs distribute content to multiple, geographically dispersed servers. This enhances performance and reliability for end-users by reducing latency and load times.”

The failure of a ping to 127.0.0.1 (the loopback address) indicates a problem with the workstation’s TCP/IP stack or network interface card (NIC). Since 127.0.0.1 is a local address, the issue is not related to the network, router, or DNS. The first step in diagnosing this issue is to verify the NIC interface status to ensure the network adapter is functioning and properly configured.

Why not Verify the network is not congested? Network congestion affects external connectivity, not the loopback address.

Why not Verify the router is not dropping packets? Router issues are irrelevant since the loopback ping fails locally.

Why not Verify that DNS is resolving correctly? DNS resolution is not involved in pinging 127.0.0.1, which uses a direct IP address.

Multitenancy is a cloud computing architecture where a single instance of software serves multiple customers or tenants. Each tenant's data is isolated and remains invisible to other tenants. Hosting a company application in the cloud to be available for both internal and third-party users fits this concept, as it allows shared resources and infrastructure while maintaining data separation and security. References: CompTIA Network+ Exam Objectives and official study guides.

The correct answer is public cloud. In public cloud models, a provider (such as AWS, Azure, or Google Cloud) hosts infrastructure and services that are shared across multiple customers, known as multitenancy. Each tenant is logically isolated, but physical infrastructure is shared, allowing providers to achieve economies of scale.

A. Private cloud is dedicated to one organization, not multitenant.

B. Community cloud is shared among organizations with common interests, but it’s less common than public multitenancy.

D. Hybrid cloud combines private and public but does not define tenancy alone.

Public cloud services are the most cost-effective and scalable because they spread costs across many customers, but they require strong security and isolation to protect tenants.

References (CompTIA Network+ N10-009):

Domain: Networking Concepts — Cloud models, multitenancy, public vs private.

When the hosts file is altered, local name resolution is compromised, and domain queries are redirected to malicious IP addresses. This is a form of DNS spoofing/poisoning, where false mappings trick users into visiting fraudulent websites.

B. Phishing typically uses emails or messages to trick users, not local file modification.

C. VLAN hopping is a Layer 2 attack to gain unauthorized network access, unrelated to DNS.

D. ARP poisoning manipulates ARP tables on a LAN to reroute traffic, not name resolution.

References (CompTIA Network+ N10-009):

Domain: Network Security — DNS poisoning/spoofing, host file manipulation, endpoint attacks.

The correct answer is Modify the CNAME record because a CNAME (Canonical Name) record maps one domain name (alias) to another domain name. If a user enters www.abc.com but is redirected to www.cba.com, it is likely that the DNS configuration includes an incorrect CNAME entry pointing abc.com to cba.com. Updating or correcting the CNAME record ensures the alias resolves to the intended host.

According to CompTIA Network+ (N10-009) objectives covering DNS record types, a CNAME record is used to alias one domain name to another, commonly for load balancing, CDN services, or website redirection.

A PTR record (Option B) is used for reverse DNS lookups (IP address to hostname) and does not control forward name resolution for websites. NTP settings (Option C) are used for time synchronization and have no impact on DNS resolution. A TXT record (Option D) stores descriptive text information (such as SPF, DKIM, or domain verification data) and does not affect website redirection.

Therefore, correcting the CNAME record resolves the issue and ensures users reach the correct website.

When deploying multiple Power over Ethernet (PoE) devices, the switch’s power budget can be exhausted. If the available wattage on the switch cannot supply the additional AP, it will fail to power on. This is the most likely cause when previous APs worked fine but a new one does not.

A. Signal strength affects wireless connectivity, not whether the AP powers up.

B. Duplex mismatch causes poor throughput, not power failure.

D. CRC errors point to cabling issues but do not prevent booting if no power is available.

References (CompTIA Network+ N10-009):

Domain: Network Troubleshooting — PoE power budget considerations, device startup issues.

Definition of Fiber Connector Types:

LC (Lucent Connector): A small form-factor fiber optic connector with a push-pull latching mechanism, commonly used for high-density applications.

SC (Subscriber Connector or Standard Connector): A larger form-factor connector with a push-pull latching mechanism, often used in datacom and telecom applications.

ST (Straight Tip): A bayonet-style connector, typically used in multimode fiber optic networks.

MPO (Multi-fiber Push On): A connector designed to support multiple fibers (typically 12 or 24 fibers), used in high-density cabling environments.

Common Usage:

LC Connectors: Due to their small size, LC connectors are widely used in network interface cards (NICs) and high-density environments such as data centers. They allow for more connections in a smaller space compared to SC and ST connectors.

SC and ST Connectors: These are larger and more commonly used in patch panels and older fiber installations but are less suitable for high-density applications.

MPO Connectors: Primarily used for trunk cables in data centers and high-density applications but not typically on individual network interface cards.

Selection Criteria:

The small form-factor and high-density capabilities of LC connectors make them the preferred choice for network interface cards, where space and connection density are critical considerations.

In the CompTIA Network+ (N10-009) troubleshooting methodology, after you verify full system functionality and confirm the original issue is resolved (including validating with the user and checking for side effects), the next step is documenting findings, actions, and outcomes. Documentation is a required closing activity because it creates an accurate record of the incident: the reported symptoms, the scope/impact, diagnostic steps taken, evidence collected (logs, commands, measurements), the root cause (if determined), the remediation performed, and the verification results. This supports knowledge sharing, speeds up future troubleshooting, and helps meet operational requirements such as change management, ticketing, and compliance controls.

The other options occur earlier or only when resolution is not achieved. Implementing the plan happens before verification—you apply the fix or workaround and then test. Attempting to replicate the problem is typically used earlier to confirm symptoms and validate theories. Escalating is used when the technician cannot resolve the issue with available permissions, tools, or expertise. Since the problem is already verified as resolved, the proper next step is documentation.

If a switch has port security enabled (such as sticky MAC or a configured allowed MAC), the port will only allow the original NIC’s MAC address. When a new NIC with a different MAC address is installed, the port rejects traffic, preventing network connectivity.

B. BPDU guard protects against rogue switches, not end hosts.

C. Link aggregation applies when bundling multiple uplinks, not a single PC connection.

D. PoE budget applies to powered devices like APs, not PCs.

References (CompTIA Network+ N10-009):

Domain: Network Troubleshooting — Port security, MAC address filtering, switch security features.

Comprehensive and Detailed Explanation (paraphrased, aligned to N10-009):

An evil twin is a malicious wireless access point that impersonates a legitimate SSID. Once victims connect, the attacker can intercept and manipulate traffic, performing an on-path (man-in-the-middle) attack—capturing credentials, injecting content, or downgrading encryption.

B. DDoS overwhelms services with traffic; it’s not the typical follow-on from clients joining a rogue AP.

C. ARP spoofing is another way to become on-path on wired segments, but with an evil twin, the wireless association itself enables the on-path position.

D. Phishing is social engineering; while an evil twin could be used to present fake portals, the primary technical posture after connection is on-path.

References (CompTIA Network+ N10-009):

Domain: Network Security — Wireless threats (rogue APs/evil twins), traffic interception, on-path attacks.

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Network segmentation involves dividing a network into smaller segments or subnets. This is particularly important when integrating OT (Operational Technology) devices to ensure that these devices are isolated from other parts of the network. Segmentation helps protect the OT devices from potential threats and minimizes the impact of any security incidents. It also helps manage traffic and improves overall network performance.References: CompTIA Network+ study materials.

This scenario describes a successful forward DNS lookup (hostname → IP address) but a failed reverse DNS lookup (IP address → hostname). Reverse lookups rely on a PTR (Pointer) record, which is stored in a reverse lookup zone (in-addr.arpa for IPv4, ip6.arpa for IPv6). If the engineer can resolve the hostname to an IP, that indicates an A record (or possibly AAAA for IPv6) exists and is functioning. But when querying the IP directly and receiving no hostname, the most likely issue is that the reverse mapping is not configured—meaning the PTR record is missing.

An MX record is used for mail exchange routing, not hostname resolution. A CNAME provides an alias from one hostname to another and does not create reverse mappings. An AAAA record maps a hostname to an IPv6 address; it is not used for reverse lookups of an IP to a name. Network+ objectives emphasize understanding common DNS record types and the difference between forward and reverse resolution, making PTR the correct missing record here.

Acold disaster recovery (DR) siteis a backup facility equipped withminimal infrastructure, often lacking active systems or real-time data replication. Itsgreatest advantage is cost-efficiency. Cold sites aremuch cheaperto maintain than warm or hot sites, which require continuous synchronization and operational readiness. They are used when low cost is more important than recovery speed.

To increase overall security after a recent breach, implementing least privilege network access and central policy management are effective strategies.

Least Privilege Network Access: This principle ensures that users and devices are granted only the access necessary to perform their functions, minimizing the potential for unauthorized access or breaches. By limiting permissions, the risk of an attacker gaining access to critical parts of the network is reduced.

Central Policy Management: Centralized management of security policies allows for consistent and streamlined implementation of security measures across the entire network. This helps in quickly responding to security incidents, ensuring compliance with security protocols, and reducing the chances of misconfigurations.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Discusses network security principles, including least privilege and policy management.

Cisco Networking Academy: Provides training on implementing security policies and access controls.

Network+ Certification All-in-One Exam Guide: Covers strategies for enhancing network security and managing policies effectively.

To enable communication between VLANs, the technician must configure inter-VLAN routing. On a Layer 3 switch, this is commonly done by creating an SVI (Switched Virtual Interface) for each VLAN. An SVI provides a virtual Layer 3 interface with an IP address that acts as the default gateway for hosts in that VLAN. Once SVIs exist and routing is enabled, the switch can route traffic between VLAN subnets internally, allowing clients in different VLANs to communicate (subject to any security controls). This aligns with Network+ (N10-009) infrastructure objectives covering VLANs, Layer 2/Layer 3 switching, and the requirement for routing to cross broadcast domains.

ACLs can permit or deny inter-VLAN traffic, but they do not create the routing function by themselves. VXLAN is an overlay tunneling technology used mainly in data centers to extend Layer 2 networks over Layer 3 fabrics, not the standard solution for basic VLAN-to-VLAN connectivity on a switch. VPC is not the required configuration element for inter-VLAN routing in this context. Therefore, configuring SVIs is the correct and most direct answer.

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To determine where slowness is occurring—especially if an upstream router is suspected—the best tools are ping and tracert/traceroute. Network+ (N10-009) troubleshooting objectives emphasize using these to test connectivity, latency, and the path packets take through the network. Ping measures reachability and round-trip time; rising latency or packet loss can indicate congestion or a failing link/device. Tracert identifies each hop along the route and reports per-hop response times, helping pinpoint whether delays begin at a specific hop (for example, the default gateway, the upstream router, or a provider edge). This allows the engineer to localize the problem area and decide whether the issue is internal, at the upstream router, or beyond.

nslookup and dig are DNS tools; they diagnose name resolution, not general network slowness location. Nmap focuses on scanning ports/hosts, and a “speed tester” measures throughput but does not locate the failing hop. tcpdump and protocol analyzer can reveal retransmissions, windowing, or application behavior, but they are not the fastest first-choice tools for locating an upstream routing/performance bottleneck across hops. Hence, tracert and ping are the correct pair.

SSH (Secure Shell) is the best and most secure method for accessing a network appliance from an external location, according to the CompTIA Network+ N10-009 objectives related to secure management protocols and network security. SSH provides encrypted remote command-line access, ensuring that authentication credentials, commands, and session data are protected from interception, eavesdropping, and man-in-the-middle attacks.

Telnet is an insecure legacy protocol that transmits all data, including usernames and passwords, in cleartext, making it unsuitable for any external or untrusted network access. RDP is primarily used for graphical remote desktop access to Windows systems and is not commonly used for managing network appliances such as routers, switches, firewalls, or load balancers. Additionally, RDP introduces a larger attack surface if exposed externally. FTPS is a secure file transfer protocol and is designed for transferring files, not for interactive device management or configuration.

The Network+ N10-009 exam emphasizes the use of secure administrative access methods, and SSH is the industry-standard protocol for managing network infrastructure devices. It supports strong encryption, key-based authentication, and secure tunneling, making it ideal for remote administration over untrusted networks such as the internet.

VLAN hopping allows an attacker to send traffic into another VLAN without authorization, often by impersonating a switch and negotiating a trunk link. This lets the attacker traverse into normally inaccessible VLANs.

A. MAC flooding disrupts switch operations but does not cross VLANs.

B. DNS poisoning corrupts name resolution.

D. ARP spoofing reroutes local traffic but doesn’t grant VLAN traversal.

References (CompTIA Network+ N10-009):

Domain: Network Security — VLAN attacks, unauthorized lateral movement.

Understanding Tracert:

tracert (Traceroute in Windows) is a command-line tool used to trace the path that packets take from the source to the destination. It records the route (the specific gateways at each hop) and measures transit delays of packets across an IP network.

Output Analysis:

The output shows a series of IP addresses with corresponding round-trip times (RTTs) in milliseconds.

The asterisks (*) indicate that no response was received from those hops, which is typical for routers or firewalls that block ICMP packets used by tracert.

Comparison with Other Tools:

netstat: Displays network connections, routing tables, interface statistics, and more, but does not trace packet routes.

tcpdump: Captures network packets for analysis, used for detailed network traffic inspection.

nmap: A network scanning tool used to discover hosts and services on a network, not for tracing packet routes.

Usage:

tracert helps identify the path to a destination and locate points of failure or congestion in the network.

Understanding Link Aggregation:

Definition: Link aggregation combines multiple network connections into a single logical link to increase bandwidth and provide redundancy.

Usage in High-Bandwidth Scenarios:

Combining Links: By aggregating multiple 1Gbps connections, the facility can utilize the full 2.5Gbps bandwidth provided by the ISP.

Benefits: Enhanced throughput, load balancing, and redundancy, ensuring better utilization of available bandwidth.

Comparison with Other Options:

802.1Q Tagging: Used for VLAN tagging, which does not affect the physical bandwidth utilization.

Network Address Translation (NAT): Used for IP address translation, not related to link speed or bandwidth aggregation.

Port Duplex: Refers to the mode of communication (full or half duplex) on a port, not the aggregation of bandwidth.

Implementation:

Configure link aggregation (often referred to as LACP - Link Aggregation Control Protocol) on network devices to combine multiple physical links into one logical link.

The correct answer is Spanning Tree because broadcast storms are typically caused by Layer 2 switching loops in Ethernet networks. According to the CompTIA Network+ (N10-009) objectives under switching concepts, the Spanning Tree Protocol (STP) is specifically designed to prevent loops in networks that have redundant switch connections.

In a Layer 2 environment, switches forward broadcast frames out all ports except the one on which they were received. If redundant paths exist without STP, frames can circulate indefinitely, creating a broadcast storm. This results in excessive traffic, high CPU utilization on switches, MAC address table instability, and significant network performance degradation.

STP prevents this by logically blocking redundant paths while maintaining them as backups. If the active path fails, STP recalculates and activates a previously blocked path, preserving redundancy without loops.

The other options—EIGRP and BGP (routing protocols) and CDP and LLDP (device discovery protocols)—do not prevent Layer 2 loops.

Therefore, configuring Spanning Tree Protocol is the appropriate solution to mitigate broadcast storms.

A split-tunnel VPN allows certain traffic (e.g., cloud-based services) to bypass the VPN and go directly to the Internet. This reduces the amount of traffic that needs to traverse the company's VPN and Internet connection, conserving bandwidth and reducing costs. It also means that not all traffic is subject to the same level of inspection or filtering, which can improve performance for cloud-based services.References: CompTIA Network+ study materials.

An SLA (Service Level Agreement) defines performance expectations, including response time, prioritization, and resolution time for services and support issues. It helps the technician determine which task has higher priority based on business impact.

A. NDA (Non-Disclosure Agreement) relates to confidentiality, not task prioritization.

B. AUP (Acceptable Use Policy) defines user behavior, not issue handling.

D. MOU (Memorandum of Understanding) outlines informal agreements and doesn't define ticket priorities.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 4.1 – Compare and contrast common documentation types.

•AAAA records map domain names to IPv6 addresses, enabling proper resolution.

•PTR records (A) are for reverse DNS lookups.

•TXT records (B) store text-based information, not IP addresses.

•NS records (D) define authoritative name servers but don’t directly affect IPv6 resolution.

????Reference: CompTIA Network+ N10-009 Official Documentation – DNS Configuration & IPv6.

•Since this issue occurred after a configuration change on a Layer 3 switch, the most likely cause is misconfigured ACLs (Access Control Lists).

•ACLs control which traffic is allowed or denied, so an incorrect ACL may be blocking access to the file server.

•Why not the other options?

•Switching loop (B): A switching loop occurs at Layer 2 (not Layer 3) and causes network-wide broadcast storms, not just loss of access to a file server.

•Duplicate IP addresses (C): This would cause connectivity issues for the devices with the conflict, but not necessarily prevent all users from accessing the file server.

•Wrong default route (D): The default route is used for traffic leaving the local network. If users are unable to access an internal file server, this is unlikely to be the issue.

A golden configuration is a baseline configuration file that contains approved, standardized settings for network devices. The purpose is to ensure configuration consistency across the environment. This prevents misconfigurations, supports compliance with organizational or regulatory standards, and accelerates recovery if a device needs reconfiguration.

B. Reducing file size is not the goal of golden configs.

C. Golden configs can include security settings, but they are not inherently encrypted — they are simply a baseline template.

D. While configs can be backed up, golden configs are more about standardization, not device-specific backups.

By maintaining a golden configuration, administrators can quickly detect unauthorized changes (by comparing running configs against the golden file) and enforce consistency across devices. This improves network stability, reduces troubleshooting complexity, and enhances security posture.

References (CompTIA Network+ N10-009):

Domain: Network Operations — Configuration management, golden images/configurations.

The correct answer is Test the theory, which aligns directly with the CompTIA Network+ N10-009 troubleshooting methodology. According to the official troubleshooting steps, once a problem has been identified and relevant information gathered, the next step is to establish a theory of probable cause and then test that theory to determine whether it is valid.

In this scenario, the engineer has already completed the problem identification phase by confirming that all users are experiencing latency and correlating the issue with the installation of a new switch. The engineer has also formed a theory: that a network loop caused by the lower bridge ID of the new switch may be impacting Spanning Tree Protocol (STP), resulting in congestion and latency. Because this theory has already been developed, the next logical and required step is to test the theory—for example, by reviewing STP states, temporarily disabling ports, or adjusting bridge priorities.

Implementing a solution would be premature without validating the theory, and verifying full system functionality occurs only after a fix has been applied. The Network+ objectives stress following a structured methodology to avoid unnecessary changes and minimize network disruption. Testing the theory ensures accuracy before corrective action is taken, reducing risk and downtime.

The correct answer is EOL discontinues the product but may offer support. According to CompTIA Network+ (N10-009) objectives related to lifecycle management and vendor support policies, End of Life (EOL) indicates that a product is no longer being manufactured or sold by the vendor. However, after EOL is declared, the vendor may continue to provide limited support, updates, or warranty services for a defined period.

In contrast, End of Support (EOS) means the vendor has stopped providing technical assistance, patches, firmware updates, and security fixes for the product. Once a product reaches EOS, organizations are responsible for maintaining it without vendor assistance, which can introduce operational and security risks.

Option B is incorrect because EOS does not typically convert support into a subscription model—it signifies the termination of support. Option C is incorrect because EOS applies to both hardware and software products. Option D is incorrect because warranty terms depend on vendor policy and are not guaranteed after EOL status.

Therefore, the key distinction is that EOL ends product sales, while EOS ends vendor support.

The loopback address (127.0.0.1) is used to test a host’s local TCP/IP stack, ensuring that the networking components of the operating system are functioning properly.

This test does not require network connectivity because it only checks if the local machine's TCP/IP stack is operational.

If the loopback test fails, it indicates a misconfigured TCP/IP stack, corrupt drivers, or an issue with the OS networking components.

Option B (ping 169.254.1.1) – This is an APIPA (Automatic Private IP Addressing) address, which is assigned when DHCP fails. It does not test the local TCP/IP stack.

Option C (ping 172.16.1.1) and Option D (ping 192.168.1.1) – These are private network addresses and test connectivity to other devices, not the local TCP/IP stack.

? Reference: CompTIA Network+ (N10-009) Official Study Guide – Section: Troubleshooting Network Connectivity

Autonomous access points operate independently without needing to communicate with a central wireless LAN controller. This is ideal for remote deployments.

From Andrew Ramdayal’s guide:

“Autonomous access points are stand-alone devices that manage their own configurations and operations. They do not require a WLC and are ideal for small or remote office deployments.”

Comprehensive and Detailed Explanation (aligned to N10-009):

802.1X provides port-based Network Access Control (NAC), requiring authentication (often through RADIUS) before granting access. This is the standard for enterprise authentication on both wired and wireless networks.

A. 802.1Q defines VLAN trunking.

C. 802.3bt defines higher-power PoE.

D. 802.11h deals with spectrum management in wireless.

References (CompTIA Network+ N10-009):

Domain: Network Security — NAC, 802.1X authentication.

Wi-Fi 6E is the best choice for high-density environments, such as a university campus. It:

Supports more devices with OFDMA (Orthogonal Frequency-Division Multiple Access)

Uses the 6GHz band, reducing congestion

Provides faster speeds and lower latency

This makes Wi-Fi 6E ideal for large networks with high-bandwidth demands, like those in a university setting.

Breakdown of Options:

A. Bluetooth – Used for short-range, low-power connections, not large-scale wireless networks.

B. Wi-Fi 6E – ✅ Correct answer. Designed for high-density environments, improving speed and efficiency.

C. 5G – Used for mobile networks, but not ideal for campus-wide local wireless infrastructure.

D. LTE – Used for cellular data, not for campus-wide Wi-Fi.

To monitor the contents of data (i.e., inspect the actual packets/frames and their payloads) moving between networks, the administrator should use port mirroring (also called SPAN on some platforms). Port mirroring copies traffic from one or more switch ports (or VLANs) to a designated monitoring port where a packet analyzer/IDS sensor can capture and inspect the traffic in detail. This aligns with Network+ (N10-009) security and monitoring concepts that distinguish between packet-level visibility and higher-level summaries or logs. If the requirement is explicitly to monitor “contents,” you need a method that provides full packet capture capability, not just metadata.

Flow data (e.g., NetFlow) provides summarized metadata—who talked to whom, how much, ports, and timestamps—but not full payload contents. Syslog entries are device/application-generated logs and only show events a device chooses to report; they don’t provide full data content visibility. SNMP traps are alerts about status changes (interfaces, thresholds, etc.) and similarly do not include traffic contents. Therefore, port mirroring is the correct monitoring method for inspecting data contents in transit.

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When a network administrator installs a new Network Interface Card (NIC) and users are unable to reach the server, one of the common issues is the use of an incorrect cable type. Network cables must match the specifications required by the NIC and the network infrastructure (e.g., Cat5e, Cat6 for Ethernet).

NIC Compatibility: The new NIC might require a specific type of cable to function properly. Using a cable not rated for the NIC's required speeds or capabilities can result in connectivity issues.

Cable Standards: Different NICs and network devices might need different cabling standards (straight-through vs. crossover cables, or specific fiber optic types).

Connection Types: Ensuring that the cable connectors are appropriate for the NIC ports (e.g., RJ45 for Ethernet, LC connectors for fiber optics).

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Discusses network cabling standards and NIC specifications.

Cisco Networking Academy: Provides insights into cabling and NIC configurations for optimal network performance.

Network+ Certification All-in-One Exam Guide: Offers comprehensive details on troubleshooting network connectivity issues, including cabling problems.

An access point (AP) provides users with an extended footprint that allows connections from multiple devices within a designated Wireless Local Area Network (WLAN).

Router: Typically used to connect different networks, not specifically for extending wireless coverage.

Switch: Used to connect devices within a wired network, not for providing wireless access.

Access Point (AP): Extends wireless network coverage, allowing multiple wireless devices to connect to the network.

Firewall: Primarily used for network security, controlling incoming and outgoing traffic based on security rules, not for providing wireless connectivity.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Explains the roles and functions of network appliances, including access points.

Cisco Networking Academy: Provides training on deploying and managing wireless networks with access points.

Network+ Certification All-in-One Exam Guide: Covers network devices and their roles in creating and managing networks.

BGP (Border Gateway Protocol) is used for routing data between different ISPs, making it essential for the functioning of the internet. Its primary use is for exchanging routing information between autonomous systems, especially different ISPs. Preventing loops within a LAN ishandled by protocols like Spanning Tree Protocol (STP), while improving reconvergence times and sharing routes with a Layer 3 switch are functions of other protocols or internal mechanisms.

•Cable termination issues (e.g., improper crimping, loose connectors) can cause connectivity failures.

•Power budget (A) applies to PoE devices, not general cabling issues.

•Device requirements (B) relate to software/hardware compatibility, not wiring faults.

•Port status (C) would help if the issue was switch-related, but since moving devices didn’t help, it’s likely a cabling issue.

????Reference: CompTIA Network+ N10-009 Official Documentation – Cabling & Physical Layer Troubleshooting.

Understanding Subnetting:

Original Network: 192.168.1.0/24 has a subnet mask of 255.255.255.0, which allows for 256 IP addresses (including network and broadcast addresses).

Objective: Divide this network into two equal subnets.

Calculating Subnet Mask:

New Subnet Mask: To divide 192.168.1.0/24 into two equal halves, we need to borrow one bit from the host portion of the address, changing the subnet mask to 255.255.255.128 (/25).

Subnet Breakdown:

First Subnet: 192.168.1.0/25 (192.168.1.0 - 192.168.1.127)

Second Subnet: 192.168.1.128/25 (192.168.1.128 - 192.168.1.255)

Verification:

Each subnet now has 128 IP addresses (126 usable IP addresses, excluding the network and broadcast addresses).

Comparison with Other Options:

255.255.0.0 (/16): Provides a much larger network, not dividing the original /24 network.

255.255.254.0 (/23): Also creates a larger subnet, encompassing more than the original /24 network.

255.255.255.0 (/24): Maintains the original subnet size, not dividing it.

Network Functions Virtualization (NFV): NFV is a technology that virtualizes network services like routing, firewalls, and load balancers. It allows these services to run on virtual machines rather than requiring dedicated hardware. This is ideal for remote branch locations where deploying physical devices is costly and complex.

VRF (B): Virtual Routing and Forwarding is used for segmenting routing tables but does not virtualize services.

VLAN (C): Virtual Local Area Networks help segregate broadcast domains but are unrelated to virtualizing network functions.

VPC (D): Virtual Private Cloud is used for cloud computing but does not pertain to virtualizing network services.

Definition of MAC Flooding:

MAC flooding is an attack where a malicious actor sends numerous fake MAC addresses to a switch, overwhelming its CAM table. The CAM table stores MAC addresses and their associated ports for efficient traffic forwarding.

Impact of MAC Flooding:

CAM Table Overflow: When the CAM table is full, the switch cannot learn new MAC addresses and is forced to broadcast traffic to all ports, leading to a degraded network performance and potential data interception.

Switch Behavior: The switch operates in a fail-open mode, treating the network as a hub, which can be exploited for eavesdropping on traffic.

Comparison with Other Attacks:

ARP Spoofing: Involves sending false ARP (Address Resolution Protocol) messages to associate the attacker's MAC address with the IP address of another device.

Evil Twin: Involves creating a rogue wireless access point that mimics a legitimate one to intercept data.

DNS Poisoning: Involves corrupting the DNS cache with false information to redirect traffic to malicious sites.

Preventive Measures:

Port Security: Configure port security on switches to limit the number of MAC addresses per port, preventing CAM table overflow.

Network Segmentation: Use VLANs to segment network traffic and limit the impact of such attacks.

•The total number of devices = (150 + 10) users × 2 IPs per user = 320 devices

•Class C (D) supports a maximum of 254 hosts (2^8 - 2), which is too small.

•Class B (B) supports 65,534 hosts (2^16 - 2), making it the best choice.

•Why not the other options?

•Class A (C): Supports millions of addresses, which is overkill for 320 devices.

•Class D (A): Used for multicast, not for device addressing.

Power over Ethernet (PoE) delivers power to devices such as VoIP phones over the same cables used for data. If the total power requirement of connected devices exceeds the PoE power budget of the switch or injector, some devices may not receive adequate power and could intermittently reboot. This issue would not affect the workstation, which is likely receiving power separately. References: CompTIA Network+ Exam Objectives and official study guides.

Port security is a Layer 2 security feature that restricts the number of devices connecting to a network switch port. It helps prevent unauthorized devices, such as an unmanaged switch, from being connected to the network.

How Port Security Works:

Limits the number of MAC addresses that can connect to a port.

Can shut down or restrict the port if an unauthorized device is detected.

Prevents users from plugging in unauthorized networking equipment (e.g., unmanaged switches, hubs).

Incorrect Options:

A. Screened Subnet: A screened subnet (DMZ) is used for isolating external-facing servers, not for controlling unauthorized network connections.

B. 802.1X: Provides authentication for devices but requires a RADIUS server, which is a more complex solution than port security.

C. MAC Filtering: Controls which MAC addresses can connect but is difficult to manage and can be spoofed.

A captive portal is designed to present terms, conditions, or usage rules to users and require them to acknowledge/accept those rules before granting network or internet access. In Network+ (N10-009) security and access control concepts, captive portals are commonly associated with guest wireless or public access scenarios, where users are redirected to a web page that displays acceptable-use language and requires a click-through acceptance (and sometimes authentication). This provides a technical enforcement point: users must actively accept the rules to proceed, which supports organizational policy compliance and creates a recordable control in many implementations.

An Acceptable Use Policy (AUP) is the document that defines the rules, but by itself it does not technically force a user to acknowledge them at the time of access. NAC controls who/what can connect and can enforce posture and segmentation, but it does not inherently ensure users “accept” usage rules unless paired with a portal workflow. DNS filtering blocks or allows domain access categories (malware, adult content, etc.), which enforces browsing restrictions but does not guarantee user acceptance of rules. Therefore, the best answer to ensure users accept the rules is captive portal.

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•Cold sites are the most cost-effective disaster recovery (DR) option since they require the least infrastructure investment. They provide space and power but no pre-configured systems.

•Hot sites (A) are fully operational and very expensive.

•Warm sites (D) offer some pre-configured hardware but still require setup, making them more costly than cold sites.

•Clusters (C) are active failover systems, not DR sites.

????Reference: CompTIA Network+ N10-009 Official Documentation – Disaster Recovery & Business Continuity Planning.

A DDoS (Distributed Denial of Service) attack is often launched from botnets — networks of compromised systems (bots or zombies) under the control of an attacker. These devices flood the target with traffic to disrupt services.

A. Evil twin attack is a wireless spoofing method.

C. XML injection targets web applications.

D. Brute-force attacks repeatedly guess passwords but don't involve a botnet by default.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 4.2 – Identify common security threats and vulnerabilities.

DNS filtering blocks access to known malicious websites by comparing domain requests against a list of allowed or blocked URLs. It is an effective defense against phishing and other web-based attacks.

From Andrew Ramdayal’s guide:

“URL filtering restricts access to specific websites or web content by comparing URLs against a predefined list of allowed or blocked sites…commonly used to prevent users from accessing malicious sites.”

A CNAME (Canonical Name) record is used in DNS to alias one domain name to another. This means that newapplication.comptia.org can be made to resolve to the same IP address as www.comptia.org by creating a CNAME record pointing newapplication.comptia.org to www.comptia.org. SOA (Start of Authority) is used for DNS zone information, MX (Mail Exchange) is for mail server records, and NS (Name Server) is for specifying authoritative DNS servers.

The server’s subnet mask is 255.255.255.224 (/27), which covers IPs from 192.168.100.224 to 192.168.100.255. However, the router only recognizes 192.168.100.0/24, indicating a mismatch between the server’s subnet and the router's network.

Correct mask for the /24 network is 255.255.255.0, allowing 256 IPs from 192.168.100.0 to 192.168.100.255.

This mismatch would result in routing issues, especially with the gateway outside of the subnet range.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 5.2 – Given a scenario, troubleshoot common wired connectivity issues.

Comprehensive and Detailed Explanation (aligned to N10-009):

A broadcast message is delivered to all nodes in a broadcast domain (e.g., ARP requests).

A. Unicast is one-to-one.

C. Multicast is one-to-many but only to subscribed members.

D. Anycast is one-to-one-of-many, sending to the nearest node.

References (CompTIA Network+ N10-009):

Domain: Networking Concepts — Traffic types: unicast, multicast, broadcast, anycast.

The correct answer is Question the user because the first step in the CompTIA Network+ (N10-009) troubleshooting methodology is to identify the problem. Identifying the problem involves gathering information, asking clarifying questions, determining if anything has changed, and establishing the scope of the issue.

Even though the user states they have “checked everything,” the administrator should not assume that all relevant troubleshooting steps were properly performed. The technician must ask specific questions such as: Are other users affected? Is the issue limited to certain websites? Are there any error messages? When did the issue start? Were there recent updates or configuration changes?

Only after gathering sufficient information should the administrator move to the next steps, such as establishing a theory of probable cause (Option B) or using divide-and-conquer methods (Option A). Documentation (Option D) occurs after resolving and verifying the issue.

Therefore, questioning the user to clearly define and scope the problem is the correct first action according to the structured troubleshooting process.

A honeynet is a network of honeypots designed to attract and study attackers. Honeypots are decoy systems set up to lure cyber attackers and analyze their activities. A honeynet, being a collection of these systems, provides a broader view of attack methods and patterns, helping organizations improve their security measures. References: CompTIA Network+ Exam Objectives and official study guides.

Content filtering can be used to block or restrict access to websites and services that facilitate torrenting and other prohibited activities. By implementing content filtering, the company can comply with the ISP's cease-and-desist order and prevent users from accessing torrent sites and engaging in prohibited activities.References: CompTIA Network+ study materials.

The most likely reason an insurance brokerage would enforce VPN usage is to encrypt sensitive data in transit. VPNs (Virtual Private Networks) create a secure tunnel between the user's device and the corporate network, ensuring that data is encrypted and protected from interception.

Encryption: VPNs encrypt data, preventing unauthorized access and ensuring data privacy during transmission over public or unsecured networks.

Data Protection: Essential for industries handling sensitive information, such as insurance brokerages, to protect customer data and comply with regulatory requirements.

Security: Enhances overall network security by providing secure remote access for employees.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Discusses the role of VPNs in securing data in transit.

Cisco Networking Academy: Provides training on VPN technologies and their importance in data security.

Network+ Certification All-in-One Exam Guide: Explains VPN usage and its benefits in protecting sensitive information.

A hot site is a fully operational backup facility with hardware, network, and data synchronization already in place. It allows for immediate failover in the event of a disaster, minimizing downtime.

B. DCI (Data Center Interconnect) connects data centers but doesn’t guarantee availability unless built redundantly.

C. Direct Connect refers to a private link to cloud providers, not disaster recovery.

D. Active-passive can help with failover but may involve delay unless combined with hot site principles.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 4.4 – Summarize business continuity and disaster recovery concepts.

Availability refers to ensuring that data is accessible when needed. If a customer's data is accidentally deleted, it impacts availability, as the data can no longer be accessed.

=================

The correct answer is SNMP (Simple Network Management Protocol) because it is specifically designed to collect and transmit network management and status information between managed devices and management systems. According to CompTIA Network+ (N10-009) objectives, SNMP is used for monitoring and managing network devices such as routers, switches, servers, and printers.

SNMP operates using a manager-agent model. The SNMP manager (such as a network monitoring server) communicates with SNMP agents installed on network devices. Agents send traps and inform messages, which are unsolicited status alerts indicating events such as device failures, high CPU usage, or link outages. The manager can also poll agents to retrieve performance metrics and configuration details stored in the Management Information Base (MIB).

SSH (Option A) is used for secure remote administration. DHCP (Option B) dynamically assigns IP addresses. NTP (Option C) synchronizes time between devices. None of these protocols are designed for network status monitoring and alert messaging.

Therefore, SNMP is the correct protocol for sending networking status messages between devices and management systems.

Bottom of Form

UESTION NO: 21 [Network Infrastructure]

Which of the following physical installation factors is the most important when a network switch is installed in a sealed enclosure?

A. Fire suppression

B. Power budget

C. Temperature

D. Humidity

Answer: C

The correct answer is Temperature because a sealed enclosure restricts airflow, which can cause heat to accumulate rapidly. According to CompTIA Network+ (N10-009) objectives under physical installations and environmental factors, maintaining proper temperature control is critical for network equipment reliability and longevity.

Network switches generate heat during operation, particularly models with high port density or Power over Ethernet (PoE) capabilities. In a sealed enclosure without proper ventilation or cooling mechanisms, excessive heat buildup can lead to thermal throttling, unexpected shutdowns, hardware degradation, or permanent equipment failure. Manufacturers specify operating temperature ranges, and exceeding these limits significantly reduces device lifespan and performance.

While humidity (Option D) is important to prevent condensation and corrosion, temperature fluctuations pose a more immediate risk in a sealed environment. Power budget (Option B) is relevant when calculating PoE load capacity but does not directly address environmental installation conditions. Fire suppression (Option A) is important in data centers but is not the primary concern specific to a sealed enclosure scenario.

Therefore, ensuring proper temperature management is the most critical installation factor.

The correct answer is Ad hoc because it allows wireless devices to communicate directly with one another without requiring a centralized access point or additional infrastructure. According to CompTIA Network+ (N10-009) objectives under wireless networking concepts, an ad hoc network (also known as an Independent Basic Service Set, or IBSS) enables peer-to-peer wireless communication.

This type of network is ideal for temporary or quick setups where only a small number of devices need to connect. In an ad hoc configuration, each device connects directly to others, making it simple and fast to deploy without requiring switches, routers, or wireless access points.

Spine and leaf (Option B) is a data center architecture designed for high scalability and redundancy, not small wireless setups. Point-to-point (Option C) refers to a direct connection between two devices only, which would not support five devices efficiently. Mesh (Option D) allows multiple nodes to interconnect and provide redundancy, but it is more complex and typically requires compatible infrastructure devices.

Therefore, for a quick setup with five wireless devices, an ad hoc network is the most appropriate choice.

The IPv4 address 192.168.123.232 falls within the Class C range under classful addressing. In classful terms, Class C addresses have a first octet from 192 to 223, which makes any address starting with 192.x.x.x a Class C address. Network+ (N10-009) networking concepts cover IPv4 addressing fundamentals and commonly reference class ranges as foundational knowledge, even though modern networks primarily use CIDR (classless) subnetting rather than strict classful boundaries.

This address is also within a well-known private IPv4 block: 192.168.0.0/16 (RFC1918 private addressing), which is frequently used for internal networks and NIC configurations where addresses are not routable on the public internet.

To eliminate the distractors: Class A uses first octet 1–126, Class B uses 128–191, and Class D (224–239) is reserved for multicast. Since the first octet here is 192, it maps to Class C, making option C correct.

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PAT (Port Address Translation) allows multiple devices on a local network to share a single public IP address when accessing the internet. It translates the private IP addresses to a single public IP with different port numbers for each session. The document states:

“PAT (Port Address Translation) allows multiple devices on a LAN to share a single public IP address by assigning unique port numbers to each session, enabling internet connectivity for all devices.”

Cross talk can often be caused by improper termination of cables. The first step in troubleshooting should be to inspect the connectors for any wires that might be touching or exposed. Ensuring that all wires are correctly seated and that no conductors are exposed can help reduce or eliminate cross talk. This step should be taken before attempting to re-terminate the connections or check for other sources of interference.References: CompTIA Network+ study materials.

When two devices on different subnets are unable to communicate, but can communicate with other devices on their own subnet, the issue is most often related to routing. Devices on different subnets require a default gateway to route traffic between networks.

If the default gateway is incorrectly configured, the device won’t know how to reach other subnets.

Faulty cables (Option B) or duplex mismatches (Option C) would likely cause connectivity issues even within the local subnet, which is not the case here.

VLAN mismatches (Option D) are typically issues with switch port configurations and would likely cause total loss of connectivity, including within the same subnet.

✅ So, the most probable and logical cause is an incorrect default gateway.

Definition of Jumbo Frames:

Jumbo frames are Ethernet frames with more than 1500 bytes of payload, typically up to 9000 bytes. They are used to improve network performance by reducing the overhead caused by smaller frames.

Why Switches Support Jumbo Frames:

Switches are network devices designed to manage data packets and can be configured to support jumbo frames. This capability enhances throughput and efficiency, particularly in high-performance networks and data centers.

Incompatibility of Other Devices:

Access Point: Primarily handles wireless communications and does not typically support jumbo frames.

Bridge: Connects different network segments but usually operates at standard Ethernet frame sizes.

Hub: A simple network device that transmits packets to all ports without distinguishing between devices, incapable of handling jumbo frames.

Practical Application:

Enabling jumbo frames on switches helps in environments where large data transfers are common, such as in storage area networks (SANs) or large-scale virtualized environments.

Link aggregation (also known as port trunking or EtherChannel) combines multiple network connections in parallel to increase throughput and provide redundancy. When two switches are connected with multiple links without any additional configuration, a Layer 2 loop may occur. Link aggregation prevents these loops by treating the multiple connections as a single logical link, using a protocol such as LACP (Link Aggregation Control Protocol).

From Andrew Ramdayal’s guide:

“Link aggregation allows you to combine multiple network connections to increase the bandwidth and provide redundancy. It helps prevent Layer 2 loops when connecting switches with multiple links by making them operate as a single logical interface.”

Comprehensive and Detailed Explanation (aligned to N10-009):

APIs (Application Programming Interfaces) allow automation tools and scripts to push configurations to network devices programmatically. Modern network automation platforms rely on APIs to ensure consistency and scalability.

A. RDP is remote desktop for Windows systems, not automation.

B. Telnet is insecure and manual.

C. GUI requires manual configuration, not automation.

References (CompTIA Network+ N10-009):

Domain: Network Operations — Automation, orchestration, APIs in network management.

A Distributed Denial of Service (DDoS) attack leverages multiple computers or bots (botnet) to flood a target system with requests, overwhelming its resources and making it unavailable to legitimate users. This is a common tactic used by attackers to disrupt services. The document explains:

“A DDoS (Distributed Denial of Service) attack involves multiple computers (often called bots) simultaneously sending requests to a single resource, overwhelming the system and causing a denial of service to legitimate users.”

BGP (Border Gateway Protocol) uses attributes like AS path, origin, and MED (multi-exit discriminator) to determine the best path among multiple available routes.

From Andrew Ramdayal’s guide:

“BGP is the protocol underlying the global routing system of the internet. It is used for routing data between autonomous systems (ASes)... BGP uses a path vector mechanism and maintains a list of attributes for route selection.”

Switches in sealed enclosures are at risk of overheating because airflow is restricted. The temperature factor is critical since heat buildup can damage components, shorten device lifespan, and cause outages. Proper cooling or ventilation must be ensured.

A. Fire suppression is important for data centers but not the primary concern in a sealed box.

B. Power budget applies to PoE allocations, not environmental safety.

D. Humidity matters, but overheating is far more immediate in sealed environments.

References (CompTIA Network+ N10-009):

Domain: Network Infrastructure — Environmental considerations, switch installation, temperature control.

Troubleshooting Methodology:

Troubleshooting involves a systematic approach to diagnosing and resolving issues. It typically includes steps such as identifying symptoms, gathering information, formulating and testing theories, and implementing solutions.

Confirming a Theory:

Duplicate the Problem: To confirm a theory, the technician should reproduce the problem in a controlled environment. This helps verify that the identified cause actually leads to the observed issue.

Verification: By duplicating the problem, the technician can observe the issue firsthand, validate the hypothesis, and rule out other potential causes.

Comparison with Other Steps:

Identify the Symptoms: Initial step to understand what the problem is, not specifically for confirming a theory.

Gather Information: Involves collecting data and details about the issue, usually done before formulating a theory.

Determine Any Changes: Involves checking for recent changes that could have caused the issue, a part of the information-gathering phase.

Implementation:

Use similar equipment or software in a test environment to recreate the issue.

Observe the results to see if they match the original problem, thereby confirming the theory.

Port 587 is used for secure email submission. This port is designated for message submission by mail clients to mail servers using the SMTP protocol, typically with STARTTLS for encryption.

Port 25: Traditionally used for SMTP relay, but not secure and often blocked by ISPs for outgoing mail due to spam concerns.

Port 110: Used for POP3 (Post Office Protocol version 3), not typically secured.

Port 143: Used for IMAP (Internet Message Access Protocol), which can be secured with STARTTLS or SSL/TLS.

Port 587: Specifically used for authenticated email submission (SMTP) with encryption, ensuring secure transmission of email from clients to servers.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Discusses email protocols and ports, including secure email transmission.

Cisco Networking Academy: Provides training on securing email communications and the use of appropriate ports.

Network+ Certification All-in-One Exam Guide: Explains email protocols, ports, and security considerations for email transmission.

802.1x is a network access control protocol that provides an authentication mechanism to devices trying to connect to a LAN or WLAN. This ensures that only authorized devices can access the network, making it ideal for mitigating the risk of unknown devices connecting to the network, especially in accessible areas.

802.1x Authentication: Requires devices to authenticate using credentials (e.g., username and password, certificates) before gaining network access.

Access Control: Prevents unauthorized devices from connecting to the network, enhancing security in public or semi-public areas.

Implementation: Typically used in conjunction with a RADIUS server to manage authentication requests.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Covers 802.1x and its role in network security.

Cisco Networking Academy: Provides training on implementing 802.1x for secure network access control.

Network+ Certification All-in-One Exam Guide: Explains the benefits and configuration of 802.1x authentication in securing network access.

A cold site is a backup facility that provides infrastructure (such as power, cooling, and space) but does not have active IT resources installed. When a disaster occurs, IT teams must bring in and configure all necessary hardware and software before services can resume. This process can take weeks or longer—which matches the scenario described.

•Why not the other options?

•Hot site (A) – A hot site is a fully operational backup facility with up-to-date data and pre-configured hardware, allowing almost instant failover (minutes to hours).

•Warm site (B) – A warm site has pre-installed hardware and some software/configurations, but it requires some setup before becoming fully operational (hours to a few days).

•Active-active approach (D) – This means that multiple sites run simultaneously with load balancing, ensuring no downtime in case of a failure.

A /23 subnet provides 512 total addresses, of which 510 are usable (subtracting 2 for network and broadcast addresses). This would satisfy the need for 255 additional addresses.

VLANs (Virtual Local Area Networks) segment network traffic by department, allowing ACLs (Access Control Lists) to be applied based on VLAN membership, improving security and resource isolation.

Breakdown of Options:

A. VLAN – Correct answer. VLANs enable logical network segmentation, allowing ACLs per department.

B. DHCP – Assigns IP addresses but does not control access.

C. VPN – Provides remote access, not segmentation within a network.

D. STP – Prevents switching loops, not related to ACL implementation.

EIGRP (Enhanced Interior Gateway Routing Protocol) has a default administrative distance (AD) value of 90 for internal routes. The administrative distance is used to rate the trustworthiness of routing information received from different routing protocols. EIGRP, developed by Cisco, has an AD of 90, which is lower than that of RIP (120) and OSPF (110), making it more preferred if multiple protocols provide a route to the same destination.References: CompTIA Network+ study materials.

Security Assertion Markup Language (SAML) is an XML-based standard used for exchanging authentication and authorization data between parties, particularly between an identity provider (IdP) and a service provider (SP). SAML is commonly used in Single Sign-On (SSO) solutions to pass sensitive user information, such as login credentials and attributes, securely between the identity provider and the service provider.

SAML (Security Assertion Markup Language): Facilitates web-based authentication and authorization, allowing users to access multiple services with a single set of credentials.

XML-based: Uses XML to encode the authentication and authorization data, ensuring secure transmission of user information.

Identity Federation: Enables secure sharing of identity information across different security domains, making it ideal for enterprise SSO solutions.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Covers authentication protocols, including SAML.

Cisco Networking Academy: Provides training on identity management and federation technologies.

Network+ Certification All-in-One Exam Guide: Explains SAML and its role in secure identity management and SSO.

A /21 subnet mask means 21 bits are network bits:

8 + 8 + 5 = 21 → leaves 11 bits for hosts.

Subnet mask in binary: 11111111.11111111.11111000.00000000

Converted to decimal: 255.255.248.0

Therefore:

A. /19 = 255.255.224.0

B. /20 = 255.255.240.0

✅ C. /21 = 255.255.248.0 ← correct

D. /22 = 255.255.252.0

Answer correction: The correct option is C. 255.255.248.0, not B.

References (CompTIA Network+ N10-009):

Domain: Networking Concepts — Subnetting, CIDR notation, dotted decimal masks.

Role of the Hosts File:

The hosts file is a local file on a computer that maps hostnames to IP addresses. It can be used to override DNS resolution by providing a static mapping of a hostname to an IP address.

Common Issues with the Hosts File:

If an incorrect IP address is mapped to a hostname in the hosts file, it can cause the computer to resolve the hostname to the wrong IP address. This can lead to navigation issues for specific websites while other users, relying on DNS, do not face the same problem.

Why Other Options are Less Likely:

Self-signed certificate: Relates to SSL/TLS and would cause a security warning, not a navigation failure.

Nameserver record: Affects all users, not just one.

IP helper: Used to forward DHCP requests and is unrelated to DNS resolution issues.

Troubleshooting Steps:

Check the hosts file on the affected user's computer (C:\Windows\System32\drivers\etc\hosts on Windows or /etc/hosts on Unix/Linux).

Look for entries that map the problematic hostname to an incorrect IP address and correct or remove them.

The three-tier hierarchical model in network design consists of three layers: access, distribution, and core. The access layer is where devices like PCs and printers connect to the network. The distribution layer aggregates the data received from the access layer switches before it is transmitted to the core layer, which is responsible for high-speed data transfer and routing. This approach improves scalability and performance in larger networks. References: CompTIA Network+ Exam Objectives and official study guides.

The first step of troubleshooting is always to identify the problem, which includes verifying the symptoms (incorrect time), asking the user clarifying questions, and checking system logs. Only after confirming the problem can the administrator proceed to form a theory and plan.

A. Plan of action is later.

B. Implement solution comes after testing a theory.

D. Test the theory requires a defined problem first.

References (CompTIA Network+ N10-009):

Domain: Network Troubleshooting — Troubleshooting methodology (Identify → Theory → Test → Plan → Implement → Verify → Document).

Understanding the Requirements

Network Address: 192.168.1.0/24

The /24 notation means a subnet mask of 255.255.255.0, providing 256 total addresses (192.168.1.0–192.168.1.255).

Usable hosts: 256 – 2 (network and broadcast) = 254.

Goal: Create 3 subnets, each with 30 hosts.

Each subnet needs enough addresses to accommodate 30 hosts, plus 2 reserved addresses (network and broadcast) per subnet.

Total addresses per subnet = 30 (hosts) + 2 (network/broadcast) = 32 addresses.

Subnetting Basics (Networking Fundamentals)

Subnet Mask: Determines how many bits are borrowed from the host portion to create subnets.

Original Mask: /24 (255.255.255.0) = 24 network bits, 8 host bits.

Formulae:

Number of subnets = 2^(number of borrowed bits).

Number of addresses per subnet = 2^(remaining host bits).

Usable hosts per subnet = 2^(remaining host bits) – 2.

We need:

At least 3 subnets.

At least 32 addresses per subnet (to fit 30 hosts + 2 reserved).

Step-by-Step Analysis

Determine Addresses Needed per Subnet:

32 addresses is a power of 2 (2^5 = 32).

This means each subnet requires 5 host bits (since 2^5 = 32 total addresses, and 32 – 2 = 30 usable hosts).

Calculate Remaining Bits:

Original network has 8 host bits (/24).

If 5 bits are left for hosts, we borrow: 8 – 5 = 3 bits for subnetting.

New Subnet Mask:

Original mask: /24 (24 network bits).

Borrow 3 bits: 24 + 3 = /27.

/27 = 255.255.255.224 (binary: 11111111.11111111.11111111.11100000).

Verify Requirements:

Number of Subnets: 2^3 = 8 subnets (meets the requirement of at least 3).

Addresses per Subnet: 2^5 = 32 addresses.

Usable Hosts per Subnet: 32 – 2 = 30 hosts (exactly meets the requirement).

Subnet Breakdown:

Increment: 256 – 224 = 32 (each subnet increments by 32 in the fourth octet).

Subnets:

192.168.1.0–192.168.1.31 (Network: .0, Broadcast: .31, Hosts: .1–.30)

192.168.1.32–192.168.1.63 (Network: .32, Broadcast: .63, Hosts: .33–.62)

192.168.1.64–192.168.1.95 (Network: .64, Broadcast: .95, Hosts: .65–.94)

(And 5 more subnets up to 192.168.1.255.)

Three subnets fit perfectly with 30 hosts each.

Evaluating the Options

A. 255.255.255.128 (/25):

Borrow 1 bit: 24 + 1 = /25.

Subnets: 2^1 = 2 (not enough, need 3).

Host bits: 7 (2^7 = 128 addresses, 126 hosts).

Why Not: Only 2 subnets, fails the requirement.

B. 255.255.255.192 (/26):

Borrow 2 bits: 24 + 2 = /26.

Subnets: 2^2 = 4 (meets 3).

Host bits: 6 (2^6 = 64 addresses, 62 hosts).

Why Not: 62 hosts exceeds 30, but it’s overkill; /27 is more efficient and still valid.

C. 255.255.255.224 (/27):

Borrow 3 bits: 24 + 3 = /27.

Subnets: 2^3 = 8 (meets 3).

Host bits: 5 (2^5 = 32 addresses, 30 hosts).

Why Yes: Perfectly fits 3 subnets with exactly 30 hosts each.

D. 255.255.255.240 (/28):

Borrow 4 bits: 24 + 4 = /28.

Subnets: 2^4 = 16 (meets 3).

Host bits: 4 (2^4 = 16 addresses, 14 hosts).

Why Not: Only 14 hosts per subnet, fails the 30-host requirement.

Why /27 (255.255.255.224) is Best

It provides exactly 30 usable hosts per subnet, avoiding waste while meeting the minimum requirement.

It allows 8 subnets, exceeding the need for 3, ensuring flexibility.

The study guide emphasizes efficient subnet design, and /27 balances host count and subnet availability.

CompTIA Network+ Context

Networking Fundamentals: Subnetting is a core skill, requiring understanding of CIDR, binary conversion, and address allocation.

Example from Study Guide: Similar problems calculate subnet masks for specific host counts, reinforcing /27 as a common solution for ~30 hosts.

Understanding Subnetting:

The subnet mask 255.255.255.240 (or /28) indicates that each subnet has 16 IP addresses (14 usable addresses, 1 network address, and 1 broadcast address).

Calculating the Subnet Range:

Subnet Calculation: For the IP address 10.0.0.95 with a /28 subnet mask:

Network address: 10.0.0.80

Usable IP range: 10.0.0.81 to 10.0.0.94

Broadcast address: 10.0.0.95

Router Interface Configuration:

Broadcast Address Issue: The IP address 10.0.0.95 is the broadcast address for the subnet 10.0.0.80/28. Configuring a router interface with the broadcast address will cause routing issues as it is not a valid host address.

Comparison with Other Options:

The web server is in a different subnet: The web server (10.0.0.81) is within the same subnet range (10.0.0.80/28).

The IP address space is a class A network: While 10.0.0.0 is a Class A network, this does not explain the routing issue caused by the broadcast address.

The subnet is in a private address space: The private address space designation (RFC 1918) does not impact the routing issue related to the broadcast address configuration.

Resolution:

Reconfigure the router interface with a valid host IP address within the usable range, such as 10.0.0.94.

The correct solution is a Data Center Interconnect (DCI). DCIs extend Layer 2 networks across geographically dispersed data centers, enabling seamless replication of services such as SAN storage, backup synchronization, or VM migrations. This ensures workloads and data can move between sites while maintaining the same VLANs and addressing.

A. Security Service Edge (SSE) provides cloud-delivered security functions like secure web gateways and CASB, not Layer 2 extension.

C. Infrastructure as code (IaC) automates deployment and management of network infrastructure but is unrelated to extending Layer 2 domains.

D. Zero Trust architecture is a security framework ensuring strict access control but doesn’t address network connectivity between sites.

In scenarios where backups need replication between sites, Layer 2 extension is often required so systems can communicate as if they are in the same broadcast domain. DCI is specifically designed to provide this functionality reliably and securely.

References (CompTIA Network+ N10-009):

Domain: Network Infrastructure — WAN technologies, data center interconnect, backup replication.

The correct answer is Load balancer because it is specifically designed to distribute incoming network traffic across multiple backend servers that provide the same application or service. According to CompTIA Network+ (N10-009) objectives under network infrastructure, load balancing improves performance, scalability, and high availability by preventing any single server from becoming overwhelmed.

A load balancer can operate at Layer 4 (transport layer, based on IP address and port) or Layer 7 (application layer, based on content such as HTTP headers or URLs). It uses various algorithms such as round-robin, least connections, or weighted distribution to efficiently allocate client requests among servers. If one server fails, the load balancer can redirect traffic to healthy servers, ensuring service continuity.

A router (Option A) forwards packets between different networks but does not distribute traffic among servers running the same application. A switch (Option B) forwards frames within a local network based on MAC addresses. A firewall (Option C) filters traffic based on security rules but does not perform traffic distribution for load-sharing purposes.

Therefore, a load balancer is the correct solution for redistributing traffic among multiple servers.

A system has reachedend-of-supportwhen thevendor no longer provides patches, updates, or bug fixes. This significantly increases the risk of security vulnerabilities and is a major operational concern.

A honeypot is specifically designed to attract, isolate, and observe malicious activity so defenders can learn how an attacker is operating and determine attack techniques. In the context of Network+ (N10-009) security objectives, honeypots (and broader deception technologies) are defensive controls used to detect reconnaissance and exploitation attempts by presenting a decoy system or service that appears legitimate. Because a honeypot should not receive normal production traffic, any interaction is suspicious, making it valuable for identifying threat actors, collecting indicators of compromise, and analyzing the attacker’s tools, commands, and behavior patterns. This supports the goal of understanding the type of attack used (for example, credential stuffing, exploitation attempts, lateral movement probes) while keeping the attacker away from real assets.

MFA strengthens authentication but does not provide a controlled environment to observe attacker techniques. A screened subnet (DMZ) is for segmentation of public-facing services and reducing exposure of internal systems, but it is not primarily used to “bait” and analyze attackers. A captive portal enforces user acknowledgement/authentication for network access; it is not a deception/analysis system. Therefore, honeypot is the best match.

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SFTP (Secure File Transfer Protocol) operates over port 22, using SSH (Secure Shell) encryption for secure file transfers.

Breakdown of Options:

A. 22 – Correct answer. SFTP runs over SSH (port 22) for secure file transfers.

B. 80 – Used for HTTP, not SFTP.

C. 443 – Used for HTTPS (secure web traffic).

D. 3389 – Used for RDP (Remote Desktop Protocol).

Temperature and humidity controlis the best way to reduce the risk of electrostatic discharge (ESD). Dry environments significantly increase the likelihood of static buildup, which can discharge and damage sensitive components. By controlling humidity, the environment becomes less prone to static electricity.

Border Gateway Protocol (BGP): BGP is the most commonly used routing protocol for interconnecting WANs, especially across the internet. It is used for exchanging routing information between autonomous systems (AS), making it the backbone protocol for large-scale WANs.

IGP (A): Interior Gateway Protocols like OSPF and EIGRP are typically used within a single AS, not between them.

EIGRP (B): While it is efficient, EIGRP is primarily used for intra-domain routing and not ideal for WAN interconnection.

OSPF (D): While OSPF can be used for WANs, it is not as common as BGP for inter-AS communication.

A warm site is a compromise between a hot site and a cold site, providing a balance between cost and recovery time. It is partially equipped with the necessary hardware, software, and infrastructure, allowing for a quicker recovery compared to a cold site but at a lower cost than a hot site.

Recovery Time: Warm sites can be operational within hours to a day, making them suitable for non-critical applications that can tolerate short downtimes.

Cost-Effectiveness: Warm sites are more economical than hot sites as they do not require all systems to be fully operational at all times.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Discusses disaster recovery strategies and the different types of recovery sites.

Cisco Networking Academy: Provides training on disaster recovery planning and site selection.

Network+ Certification All-in-One Exam Guide: Explains the characteristics of hot, warm, and cold sites and their use cases in disaster recovery planning.

Warm sites offer a practical solution for maintaining business continuity for non-critical applications, balancing the need for availability with cost considerations.

When an organization moves its DNS servers to new IP addresses, the NS (Name Server) records must be updated. The NS record defines which DNS servers are authoritative for a domain. Ifthese records still point to the old IP addresses, clients will continue to query the outdated servers, leading to connectivity issues.

Breakdown of Options:

A. AAAA – This record maps a domain name to an IPv6 address. Since the issue is with DNS resolution, not IP versioning, this is incorrect.

B. CNAME – A CNAME (Canonical Name) record is used for domain aliasing, not for defining authoritative name servers.

C. MX – Mail Exchange (MX) records direct email traffic to the correct mail server, which does not impact general website accessibility.

D. NS – Correct answer. NS records must be updated to reflect the new authoritative DNS servers.

Direct Connect is the option most closely associated with having a leased line to a public cloud provider, as defined in the CompTIA Network+ N10-009 objectives under cloud connectivity and WAN technologies. Direct Connect (or equivalent services such as Azure ExpressRoute or Google Cloud Interconnect) provides a dedicated, private physical connection between an organization’s on-premises network and a public cloud provider’s infrastructure. This connection bypasses the public internet, offering consistent bandwidth, lower latency, improved performance, and enhanced security.

A VPN uses encrypted tunnels over the public internet, which does not qualify as a leased line and is subject to internet congestion and variable performance. An internet gateway simply allows cloud resources to communicate with the public internet and does not imply a private or dedicated connection. A private cloud refers to a deployment model where cloud resources are dedicated to a single organization; it does not describe the connectivity method or the use of a leased circuit.

According to Network+ objectives, leased-line connectivity to cloud providers is commonly used by enterprises that require high availability, predictable throughput, regulatory compliance, or secure hybrid cloud architectures. Direct Connect is a foundational component of hybrid networking strategies, linking on-premises environments directly to public cloud services using provider-managed circuits.

Understanding Switches:

Layer 2 (Data Link Layer): Traditional switches operate primarily at Layer 2, where they use MAC addresses to forward frames within a local network.

Layer 3 (Network Layer): Layer 3 switches, also known as multilayer switches, can perform routing functions using IP addresses to forward packets between different networks.

Capabilities of Multilayer Switches:

VLANs and Inter-VLAN Routing: Multilayer switches can handle VLAN (Virtual Local Area Network) configurations and perform inter-VLAN routing, enabling communication between different VLANs.

Routing Protocols: They can run routing protocols like OSPF (Open Shortest Path First) and EIGRP (Enhanced Interior Gateway Routing Protocol) to manage traffic between networks.

Comparison with Other Devices:

Hub: Operates only at Layer 1 (Physical Layer) and simply repeats incoming signals to all ports.

Transceiver: Also operates at Layer 1, converting electrical signals to optical signals and vice versa.

Modem: Primarily operates at Layer 1 and Layer 2, modulating and demodulating signals for transmission over different types of media.

Practical Application:

Multilayer switches are commonly used in enterprise networks to optimize performance and manage complex routing and switching requirements within a single device.

A jump box is a hardened system that provides secure access to isolated or sensitive devices on a separate network.

Breakdown of Options:

A. Jump box – ✅ Correct answer. Acts as a middle point for secure remote access.

B. API gateway – Used for managing API calls, not remote access to isolated devices.

C. Secure Shell (SSH) – Requires direct connectivity, which may not be available for an isolated device.

D. Clientless VPN – Allows web-based VPN access, but does not guarantee access to isolated devices.

Comprehensive and Detailed Explanation (aligned to N10-009):

Multitenancy is a cloud concept where multiple customers share the same physical resources (servers, storage, and networks) but remain logically separated for security and privacy.

A. Elasticity is auto-scaling resources.

B. Hybrid cloud combines private and public resources.

C. Scalability is the ability to grow resources but doesn’t imply multiple customers.

References (CompTIA Network+ N10-009):

Domain: Networking Concepts — Cloud computing models, multitenancy in public cloud.

The correct appliance is a router, which is specifically designed to interconnect multiple networks and forward packets based on IP addresses. Routers operate at Layer 3 (Network layer) of the OSI model and make intelligent forwarding decisions to ensure data reaches the correct destination network.

A. Firewall can also forward traffic, but its primary function is security, not routing efficiency.

C. Layer 2 switches connect devices within the same LAN but do not forward packets between different networks without routing capability.

D. Load balancers distribute traffic among servers but are not general-purpose routers.

Modern enterprise routers are optimized to minimize latency by using fast switching and hardware acceleration, making them ideal for interconnecting logical networks securely and efficiently.

References (CompTIA Network+ N10-009):

Domain: Network Infrastructure — Routers, Layer 3 devices, inter-network communication.

A Security Information and Event Management (SIEM) system collects, correlates, and analyzes logs from multiple sources in real-time, providing enhanced visibility across multivendor environments.

Breakdown of Options:

A. SNMP – SNMP is used for network device monitoring, but it lacks real-time correlation across multiple vendors.

B. SIEM – Correct answer. SIEM aggregates, analyzes, and correlates logs from multiple sources, providing real-time visibility.

C. Nmap – Nmap is a network scanning tool used for mapping hosts and detecting open ports but does not provide log correlation.

D. Syslog – Syslog collects logs but does not correlate or analyze them in real-time.

When a host fails to obtain an IP address from a DHCP server, it assigns itself an APIPA (Automatic Private IP Addressing) address in the 169.254.x.x range, commonly described as a “self-assigned IP.” This prevents communication outside the local link, including reaching the default gateway.

B. RFC1918 addresses are private ranges (10.x.x.x, 172.16–31.x.x, 192.168.x.x), but these are not self-assigned.

C. If the TCP/IP stack were disabled, the host wouldn’t have any IP at all.

D. If a static IP were assigned, it would show a configured value, not self-assigned.

References (CompTIA Network+ N10-009):

Domain: Network Troubleshooting — IP addressing issues, DHCP failures, APIPA behavior.

•A. Isolate smart devices to their own network segment: Network segmentation using VLANs or separate SSIDs ensures that smart devices (like speakers) are not on the same network as guests, preventing unauthorized control.

•E. Change the default credentials: Many IoT devices (e.g., smart speakers) come with default usernames and passwords. If these are not changed, unauthorized users can easily take control.

•Why not the other options?

•B. Configure IPS: IPS (Intrusion Prevention System) detects threats but cannot block specific guest actions on an IoT device.

•C. Install a new AP: A new access point does not solve the unauthorized control issue.

•D. Set up a syslog server: Helps with logging, but does not prevent unauthorized access.

•F. Configure GRE: Generic Routing Encapsulation (GRE) is used for VPN tunneling, which is irrelevant in this case.

Port 443 is used by HTTPS (Hypertext Transfer Protocol Secure), a secure version of HTTP that uses SSL/TLS to encrypt the communication between a client and server. This ensures confidentiality and integrity of data in transit. The document states:

“Port 443 is the default port for HTTPS, which secures HTTP traffic using SSL/TLS, providing encryption and secure identification of web servers.”

Understanding Multicast:

Multicast IP Address Range: The multicast address range is from 224.0.0.0 to 239.255.255.255, designated for multicast traffic.

Multicast Applications:

Use Case: Multicast is used for one-to-many or many-to-many communication, suitable for applications like audio and video broadcasting where the same data is sent to multiple recipients simultaneously.

Appropriate Network Selection:

224.0.0.0/24 Network: This range is reserved for multicast addresses, making it the appropriate choice for setting up a multicast network.

Comparison with Other Options:

172.16.0.0/24: Part of the private IP address space, used for private networks, not designated for multicast.

192.168.0.0/24: Another private IP address range, also not for multicast.

240.0.0.0/24: Reserved for future use, not suitable for multicast.

(Note: Ips will be change on each simulation task, so we have given example answer for the understanding)

To troubleshoot all the network components and review the cable test results, you can use the following steps:

Click on each device and cable to open its information window.

Review the information and identify any problems or errors that may affect the network connectivity or performance.

Diagnose the appropriate component(s) by identifying any components with a problem and recommend a solution to correct each problem.

Fill in the remediation form using the drop-down menus provided.

Here is an example of how to fill in the remediation form for PC1:

The component with a problem is PC1.

The problem is Incorrect IP address.

The solution is Change the IP address to 192.168.1.10.

You can use the same steps to fill in the remediation form for other components.

To enter commands in each device, you can use the following steps:

Click on the device to open its terminal window.

Enter the command ipconfig /all to display the IP configuration of the device, including its IP address, subnet mask, default gateway, and DNS servers.

Enter the command ping  to test the connectivity and reachability to another device on the network by sending and receiving echo packets. Replace with the IP address of the destination device, such as 192.168.1.1 for Core Switch 1.

Enter the command tracert  to trace the route and measure the latency of packets from the device to another device on the network by sending and receiving packets with increasing TTL values. Replace with the IP address of the destination device, such as 192.168.1.1 for Core Switch 1.

Here is an example of how to enter commands in PC1:

Click on PC1 to open its terminal window.

Enter the command ipconfig /all to display the IP configuration of PC1. You should see that PC1 has an incorrect IP address of 192.168.2.10, which belongs to VLAN 2 instead of VLAN 1.

Enter the command ping 192.168.1.1 to test the connectivity to Core Switch 1. You should see that PC1 is unable to ping Core Switch 1 because they are on different subnets.

Enter the command tracert 192.168.1.1 to trace the route to Core Switch 1. You should see that PC1 is unable to reach Core Switch 1 because there is no route between them.

You can use the same steps to enter commands in other devices, such as PC3, PC4, PC5, and Server 1.

The Network layer (Layer 3 of the OSI model) can utilize the connectionless protocol IP (Internet Protocol) to send data packets independently without establishing a connection. This approach is typical for protocols like IP, which provide best-effort delivery rather than guaranteed delivery. The document explains:

“The OSI Network Layer is responsible for logical addressing and routing, and it can utilize connectionless protocols like IP to send packets without requiring a session setup. This layer does not guarantee packet delivery, relying on higher layers for error detection or correction if needed.”

Band Steering: This technology enables wireless devices to connect to the most optimal frequency band (2.4 GHz or 5 GHz) by encouraging capable devices to switch to the less congested 5 GHz band. This improves overall network performance and prevents overcrowding on the 2.4 GHz band.

Wireless LAN controller (B): This manages multiple access points in a network but does not handle frequency optimization.

Directional antenna (C): This focuses the signal in a specific direction but does not affect frequency selection.

Autonomous access point (D): This operates independently but lacks advanced features like band steering.

Routers determine the best route to a destination using longest prefix match. This means the router chooses the route entry with the most specific matching network prefix for the destination IP address. For example, if a routing table contains 10.1.0.0/16 and 10.1.2.0/24, a packet destined to 10.1.2.50 matches both entries, but the router prefers /24 because it is more specific (longer mask). Network+ (N10-009) routing fundamentals emphasize that route selection begins with prefix length specificity before considering other factors within the same prefix length (such as administrative distance and metric, depending on the platform).

“Shortest prefix match” is the opposite of correct behavior. “Routes learned from EIGRP” and “routes learned from OSPF” describe sources of routes, not the general selection rule routers use when multiple matching routes exist. Even if routes come from different protocols, the router still applies selection logic; the universal rule for matching destination networks is longest prefix match. Hence, option C is correct.

Using a /30 subnet mask is the most efficient way to conserve IP space for a point-to-point connection between two routers. A /30 subnet provides four IP addresses, two of which can be assigned to the router interfaces, one for the network address, and one for the broadcast address. This makes it ideal for point-to-point links where only two usable IP addresses are needed.References: CompTIA Network+ study materials and subnetting principles.

Smishing (SMS phishing) occurs when attackers send fraudulent text messages pretending to be a trusted source, tricking the victim into giving up sensitive credentials. Since this came via text message, it qualifies as smishing.

A. DNS poisoning corrupts name resolution.

B. ARP spoofing manipulates MAC-to-IP mappings.

C. Vishing is phishing via voice calls, not text.

References (CompTIA Network+ N10-009):

Domain: Network Security — Social engineering, phishing types (smishing, vishing, spear phishing).

A subinterface is a logical interface created on a single physical router interface that allows routing between VLANs (known as Router-on-a-Stick (ROAS)). This method is commonly used when only one physical router is available, allowing inter-VLAN communication without additional hardware.

•Why not the other options?

•VXLAN (B) – This is used for extending Layer 2 networks over a Layer 3 infrastructure, primarily in data centers. It does not directly enable inter-VLAN communication.

•Layer 3 switch (C) – A Layer 3 switch can route between VLANs, but the scenario states that purchasing additional hardware is not an option.

•VIR (D) – This is not a standard networking term in the context of VLAN communication.

BGP (Border Gateway Protocol) is the only dynamic routing protocol used across the internet. It's classified as an Exterior Gateway Protocol (EGP), responsible for routing between different autonomous systems (ASes).

A. EIGRP and D. OSPF are Interior Gateway Protocols (IGPs), used within organizations.

C. RIP is an outdated IGP with limited use, unsuitable for internet-scale routing.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 3.1 – Compare and contrast various routing technologies.

In the CompTIA Network+ (N10-009) troubleshooting methodology, the step that follows verifying full system functionality (confirming the issue is resolved and validating with the user/requirements) is documenting findings, actions, and outcomes. Documentation is a required closing step because it captures what the original symptoms were, what troubleshooting steps were performed, what root cause was identified (if found), what remediation was applied, and what validation confirmed success. This record supports operational continuity by enabling faster resolution if the issue recurs, improving knowledge transfer across teams, and meeting organizational change-control or compliance requirements.

The other options fall in different parts of the methodology. Attempting to replicate the problem is typically performed earlier—after identifying symptoms and before or during isolation—to confirm the issue and help narrow scope. Implementing the plan occurs before verification; you implement the selected solution or escalation plan and then test/verify. Escalating the issue occurs when the technician lacks access, expertise, time, or evidence to proceed, and it can happen during troubleshooting—but it is not the standard step that comes after verifying resolution.

A baseline establishes normal performance levels for network utilization, latency, jitter, and other metrics. After a merger, traffic patterns change, so a new baseline is needed to recalibrate monitoring thresholds and avoid excessive false alerts.

A. SLA defines performance agreements with customers but doesn’t adjust alerting.

B. Network diagrams show topology, not traffic norms.

D. Heat maps show wireless coverage, not utilization baselines.

References (CompTIA Network+ N10-009):

Domain: Network Operations — Baselines, monitoring, alerting, performance tuning.

At the transport layer, connectionless communication is typically handled using the User Datagram Protocol (UDP), which transmits data in units called datagrams. Unlike TCP, UDP does not establish a connection before sending data and does not guarantee delivery, making datagrams the correct term for the transmission format in this context. References: CompTIA Network+ Exam Objectives and official study guides.

To support about 800 workstations with minimal IP waste, you choose the smallest subnet that provides at least 800 usable host addresses. In IPv4, usable hosts per subnet are calculated as 2^(host bits) − 2 (subtracting network and broadcast addresses). A /22 leaves 10 host bits (32 − 22 = 10), providing 2^10 − 2 = 1024 − 2 = 1022 usable addresses—enough for 800 devices with relatively low waste.

Check the other options: /23 leaves 9 host bits, giving 2^9 − 2 = 512 − 2 = 510 usable addresses, which is not enough. A /21 provides 2^11 − 2 = 2048 − 2 = 2046 usable addresses—enough, but wastes more than /22. A /20 provides 2^12 − 2 = 4096 − 2 = 4094 usable addresses—much more waste.

Therefore, 10.0.100.0/22 is the best choice that meets the workstation requirement while minimizing unused addresses.

To identify a server’s available network ports, running services, and often operating system details, the best tool listed is nmap. In the Network+ (N10-009) toolset, nmap is a standard utility used for network discovery and security assessment, including port scanning (which TCP/UDP ports are open), service enumeration (what application/service is listening on those ports), and service/version detection. With the appropriate scan options and permissions, nmap can also provide OS fingerprinting, which estimates the server’s operating system by analyzing responses to crafted packets.

The other options do not meet all stated requirements. nslookup is used for DNS queries (name-to-IP and record lookups) and does not enumerate ports/services. traceroute (or tracert) maps the path packets take through the network to a destination and helps diagnose routing/latency issues, not services/ports. netstat shows local socket statistics on the host where it is executed (active connections, listening ports, and interface stats), but it does not reliably provide remote OS identification and is not a dedicated service/OS enumeration scanner like nmap.

Therefore, nmap is the correct tool to accomplish the task as described.

The CompTIA Troubleshooting Methodology states that after testing the theory, the next step is to establish a plan of action to resolve the issue.

Troubleshooting Steps:

Identify the problem.

Establish a theory of probable cause.

Test the theory to determine the cause.

Establish a plan of action and implement the solution. ✅ (Correct step)

Verify full system functionality.

Document findings, actions, and outcomes.

Breakdown of Options:

A. Verify full system functionality – Happens after implementing the solution.

B. Document the findings and outcomes – Final step, happens after resolving the issue.

C. Establish a plan of action – ✅ Correct answer. Comes immediately after confirming the cause.

D. Identify the problem – First step, already completed.

A full-tunnel VPN routes all of a user's network traffic through the corporate network. This means that the organization can inspect all network traffic for security and compliance purposes, as all data is tunneled through the VPN, allowing for comprehensive monitoring and inspection.References: CompTIA Network+ study materials.

ESP (Encapsulating Security Payload) is an IPsec protocol that provides encryption, integrity, and authentication for data inside a VPN tunnel. It ensures that all tunneled traffic is encrypted.

B. SSH secures remote terminal sessions, not site-to-site VPN tunnels.

C. GRE (Generic Routing Encapsulation) provides encapsulation but does not encrypt data.

D. IKE (Internet Key Exchange) negotiates keys and establishes the IPsec tunnel but does not encrypt the payload itself.

References (CompTIA Network+ N10-009):

Domain: Network Security — VPN protocols, IPsec (AH vs. ESP), encryption in transit.

If APs are changing channels frequently, it indicates automatic channel selection due to interference. This can cause temporary disconnections as the APs switch frequencies.

Breakdown of Options:

A. Channel interference – ✅ Correct answer. APs change channels automatically to avoid interference, causing disconnections.

B. Roaming misconfiguration – Roaming only affects moving users, but users report issues while stationary.

C. Network congestion – Causes slow speeds, not frequent disconnects.

D. Insufficient wireless coverage – Would cause weak signals, but not channel switching issues.

The default gateway for a network should be an IP address within the subnet, but not the broadcast address. In this case:

IP: 192.163.1.15

Subnet Mask: 255.255.255.0

This means the network range is: 192.163.1.0 - 192.163.1.255

192.163.1.255 is the broadcast address for this subnet, so it cannot be used as a gateway.

Hence, the device fails to communicate outside its subnet because it's trying to use a broadcast address as its gateway.

✅ The issue is clearly with the gateway configuration.