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VERISME VeriSM Essentials Questions and Answers

Questions 4

An organization decides to use a SaaS solution to control their new Internet of Things (IoT) monitoring devices.

What is most important to consider from a service management point of view?

Options:

A.

A key requirement is that IoT devices have unique identifiers and IP addresses.

B.

IoT services provide better behavior tracking to support real-time marketing.

C.

It is an outsourced service, so no specific considerations are required.

D.

The guardrails for the services must be respected also for SaaS solutions.

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Questions 5

Successful expectation management depends on developing a clear vision of what is expected.

How can this clarity be achieved?

Options:

A.

Ensure that detailed SLA documentation is available

B.

Report achievement against agreed targets

C.

Set boundaries and provide a structure for delivery

D.

Under-promise and over-deliver

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Questions 6

How does DevOps advance service management practices?

Options:

A.

DevOps advances service management practices by shifting them to the left, making them leaner.

B.

DevOps sets up the principles for service management practices.

C.

DevOps should be used only to develop new products and services.

D.

DevOps was established later than service management and therefore does not advance service management practices

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Exam Code: VERISME
Exam Name: VeriSM Essentials
Last Update: May 1, 2024
Questions: 0
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