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PEGACPBA24V1 Certified Pega Business Architect 24 Questions and Answers

Questions 4

A home appraisal Case requires a house older than 40 years to be tested for asbestos. If the home is less than 40 years old, the appraisal moves forward. Which term applies?

Options:

A.

Decision

B.

Process

C.

Stage

D.

Step

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Questions 5

A home loan application requires approvals form the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager.

How do you configure this requirement?

Options:

A.

Create an approval process for each manager in parallel

B.

Create an approval step with cascading approval

C.

Route an assignment to a work queue where both roles have access

D.

Apply business logic to route a single assignment in the correct order

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Questions 6

An application allows consultants to enter their hours on a project on a weekly basis. Consultant hours must be approved by both their manager and the project supervisor. The approvals can be performed in any order.

How do you configure the approvals in the application?

Options:

A.

Add the manager approval to an alternative stage in the case life cycle

B.

Add an optional process to each approval in the appropriate stage

C.

Configure a single cascading approval based on an authority matrix

D.

Configure a parallel process for each of the required approvals

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Questions 7

A car rental company provides luxury cars in certain geographical locations. According to policy, the rental request for a luxury car must be processed by an agent who is trained to rent luxury cars. Which routing approach do you use?

Options:

A.

Route to a skilled member of a work group

B.

Route requests to a skilled work group

C.

Route the request to a manager who assigns the agent

D.

Route to a work group based on the location

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Questions 8

Test early and often, update rule, and maintain version history are best practices of the 1 of software delivery with Pega. Create test environments, use version control, and employ a rollback strategy are best practices of the 2 stage.

Options:

A.

1: Development, 2: Deployment

B.

1: Testing, 2: Development

C.

1: Development, 2: Testing

D.

1: Deployment, 2: Development

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Questions 9

Pega Cloud® Services is Pega’s fully managed solution for deploying Pega Platform™ applications in the cloud.

Options:

A.

True

B.

False

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Questions 10

A promotion is available when a shopper spends USD100. Which attribute applies?

Options:

A.

Visibility: When condition (cart total >= 100)

B.

Required: True

C.

Default Value: USD100

D.

Read-only: True

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Questions 11

As a Pega Business Architect, with which three stakeholders do you collaborate to manage scope, timeline, and budget? (Choose Three)

Options:

A.

Project Delivery Lead

B.

Scrum Master

C.

Product Owner

D.

System Architect

E.

Business Analyst

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Questions 12

In a mortgage application, the user creates a loan request. Before approving, the loan officer must receive appraisal results. How do you configure the Case Types to reflect this relationship?

Options:

A.

Make Loan Request a parent Case Type and Appraisal a child Case Type.

B.

Make both Loan Request and Appraisal parent Case Types.

C.

Make Appraisal a parent Case Type and Loan Request a child Case Type.

D.

Make Mortgage a parent Case Type, with Loan Request and Appraisal as child Case Types.

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Questions 13

Identify three ways AI enables Pega Platform™ applications to achieve better outcomes. (Choose Three)

Options:

A.

Process and Task mining increases operational inefficiencies.

B.

AI-generated imagery entertains customers awaiting case resolution.

C.

Natural language processing (NLP) converts unstructured text to actionable data.

D.

Customer interactions are personalized with AI-generated next best actions.

E.

Predictive and adaptive analytics anticipate missed deadlines.

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Questions 14

As part of a purchase order case, after someone completes a purchase, a conformation email is sent. How do you design the case life cycle to send the email?

Options:

A.

As part of the case configuration

B.

As an alternate stage

C.

As a separate process step

D.

As part of the stage configuration

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Questions 15

How do you route an assignment so that any available member of the Finance department can perform the task?

Options:

A.

Route the assignment to a work queue

B.

Route the assignment to the admin user ID

C.

Route the assignment to a work list

D.

Route the assignment separately to all members

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Questions 16

You are assigned to a Pega implementation project as a Pega business architect. Which task are you expected to perform?

Options:

A.

Identify the initial backlog of case types

B.

Organize the Project Kickoff meeting

C.

Identify the scope of the initial release

D.

Help to refine user stories ahead of a sprint

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Questions 17

Managers want to create an environment in which peers exchange ideas about initiatives to retain employees,

Select the collaboration tool that best suites this type of communication.

Options:

A.

Insights

B.

Dashboards

C.

Pulse

D.

Spaces

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Questions 18

Which of the following statements about responsive breakpoints is true?

Options:

A.

By default, tables have two responsive breakpoints.

B.

Responsive breakpoints rely on fixed widths.

C.

Custom responsive breakpoints are configured in App Studio.

D.

Responsive breakpoint behavior changes based on the device brand.

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Questions 19

You can view and modify the Data Model from the 1 Response area. The 2 is a visualization tool that shows the relationships between data objects, Data Pages, and systems of record.

Options:

A.

1: App Studio, 2: Data Relationship Diagram

B.

1: Data Model, 2: Data Explorer

C.

1: Case Manager, 2: Data Model

D.

1: Data Explorer, 2: Data Relationship Diagram

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Questions 20

You are developing a car maintenance application for a car service enter. Specific services are performed by different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.

Which two configuration options perform the correct assignment routing? (Choose two.)

Options:

A.

Configure routing to a skilled work group using the appropriate skill parameters for the selected service

B.

Configure single level approval routing to a supervisor who assigns the task to the specific team

C.

Configure routing to use business logic to assign tasks to the appropriate team using the type of service

D.

Configure all assignments to route to the service manager who then assigns the tasks to the specific team

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Questions 21

You are defining a user view for a loan application. If the loan applicant indicates there are one or more open accounts, the Date account opened must be before the current date.

Select the approach that meets the validation requirements:

Options:

A.

Use a pick list control to verify the Date account opened is in the past

B.

Use a when rule to verify the Date account opened is in the past

C.

Use a validate rule to verify the Date account opened is in the past

D.

Use a calendar control to verify the Date account opened is in the past

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Questions 22

In an online shopping application, you use 1 to visualize data about recent returns. From the 2, you analyze return types and amounts. In the 3, you select a clustered column and add Case ID count, Return amount, and Purchase type fields. In the 4, you add a tooltip and update the legend.

Options:

A.

1: Insights, 2: Explore Data, 3: Chart Editor, 4: Visualization Settings

B.

1: Explore Data, 2: Insights, 3: Visualization Settings, 4: Chart Editor

C.

1: Insights, 2: Chart Editor, 3: Explore Data, 4: Visualization Settings

D.

1: Explore Data, 2: Chart Editor, 3: Insights, 4: Visualization Settings

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Questions 23

You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.

To meet this requirement, you need to set the___________in the service level to 3 days.

Options:

A.

goal

B.

deadline

C.

passed deadline

D.

urgency

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Questions 24

To process a loan application, evaluate an applicant’s credit score: >700 to underwriting, <500 to email denial, otherwise to loan officer review. Which flow correctly captures this?

Options:

A.

Decision shape: >700 to underwriting, <500 to email, else to review.

B.

Decision shape: >700 to review, <500 to underwriting, else to email.

C.

Decision shape: >700 to email, <500 to review, else to underwriting.

D.

Decision shape: >700 to review, <500 to email, else to underwriting.

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Questions 25

Select three responsibilities that a Pega Business Architect has in an Agile project. (Choose Three)

Options:

A.

Manage the project team’s backlog.

B.

Develop scenarios to test application functionality.

C.

Plan current and future application needs.

D.

Assign IT team members user stories to work on.

E.

Execute the assigned work on schedule.

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Questions 26

Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

Options:

A.

Replace the Wait step in the Item Return stage with a Change Stage step

B.

Add a decision in the Item Return process to change the stage when a return is not necessary

C.

Add a condition to skip the Item Return stage when a return is not necessary

D.

Add an Item Retention alternate stage and define a process for retention of item

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Questions 27

two statements about the Constellation design system are true? (Choose Two)

Options:

A.

Constellation design system is a section-based architecture.

B.

Constellation design system improves context switching or multitasking.

C.

Constellation design system components are not available in the Traditional UI architecture.

D.

Constellation design system uses a modular design.

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Questions 28

A 1, also known as a team, shares resources and work across different business units, divisions, or across the entire organization without affecting organizational hierarchy. Each operator who is a member of the team receives Assignments from the 2 to their individual 3 to support the new cross-functional workflow.

Options:

A.

Work Group, Workbasket, Worklist

B.

Workbasket, Work Group, Worklist

C.

Worklist, Work Group, Workbasket

D.

Work Group, Worklist, Workbasket

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Questions 29

1 provides a data virtualization layer, separating business logic from interface configurations. Developers use 2 to declare how data is mapped from external sources into your application’s 3 and properties. Developers use 4 to ensure Case data remains synchronized with systems of record.

Options:

A.

1: Data Page, 2: Data Transform, 3: Data Model, 4: Integration

B.

1: Data Model, 2: Integration, 3: Data Page, 4: Data Transform

C.

1: Data Page, 2: Integration, 3: Data Model, 4: Data Transform

D.

1: Integration, 2: Data Transform, 3: Data Page, 4: Data Model

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Questions 30

Which two statements are true about skipping Stages and Processes? (Choose Two)

Options:

A.

The system never skips Stages unless a Condition is present.

B.

You can add only one Condition to a Stage or Process.

C.

The system always skips Stages unless there is a Configuration to continue.

D.

A Process always begins unless a Condition is present.

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Questions 31

In which two situations do you use a Data Transform? (Choose Two)

Options:

A.

Create properties after creating a Case.

B.

Create a Data Record.

C.

Reuse a property value in a different form.

D.

Copy data from one page to another.

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Questions 32

You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure:

The business requirement changes to allow the parent case to continue independently of the child case processes, w do you configure the Wait step for this requirement?

Options:

A.

Configure the step so that users can continue with the parent case process regardless of child case status.

B.

Configure the step to continue the parent case when the child cases reach auditor approval.

C.

Configure the step to continue the parent case when the child cases reach the payment pending review status.

D.

Configure the step so that only one child case must be resolved before the parent case can continue.

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Questions 33

Which project nears the end of the Prepare phase, you prepare the project plan for review with your development team, two elements does the project plan include? (Choose Two)

Options:

A.

Governance structure

B.

Epic and user stories

C.

RAID log (Risks, Actions, Issues, and Decisions)

D.

Definition of Ready (DoR)

E.

Project team resourcing’s

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Questions 34

A Company often receives multiple IT tickets for the same issue, such as "the office Wi-Fi is down." You configure a Search duplicate cases step to identify duplicate IT tickets.

What is the basic condition for the Search duplicate cases step?

Options:

A.

Office location is same

B.

Department is same

C.

Issue type is same

D.

Name of submitter is same

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Questions 35

Select three benefits that Pega Express™ brings to Pega Platform™ application implementation. (Choose Three)

Options:

A.

Pega Express manages risk and delivers with consistency.

B.

Pega Express is a new, cutting-edge delivery approach.

C.

Pega Express works only with a phased approach.

D.

Pega Express is client-focused and outcome-driven.

E.

Pega Express unlocks the power of Pega.

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Questions 36

Select the characteristics used to identify candidate rules to be delegated to business users.

Options:

A.

Changes to business conditions require that the rule be managed with IT intervention

B.

Frequent changes are needed to continuously redefine the user experience

C.

Changing business conditions require that the rule be managed without IT intervention

D.

Ownership of changes to delegated rules changes from work group to work group

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Questions 37

Which two of the following scenarios are good candidates for rule delegation? (Choose two.)

Options:

A.

Content of an email confirming a customer submission

B.

Business policies controlled by regulatory compliance

C.

The service level on expense reports

D.

Password validation standards

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Questions 38

Adding instructions to a Step:

Options:

A.

Describes the business value of the step.

B.

Defines the step.

C.

Describes to users the action to take in a step.

D.

Instructs an app developer how to build the step.

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Questions 39

In an online banking application, a Transaction Inquiry Case creates a Fraud Investigation Case if the transaction is unauthorized. Transaction details are collected in the Transaction Inquiry Case and populated in the Fraud Investigation Case. What two actions achieve this configuration in App Studio? (Choose Two)

Options:

A.

Reference the transaction data from the parent Case in the child Case.

B.

Propagate the transaction data from the parent Case to the child Case.

C.

Configure Transaction Inquiry as a parent Case and Fraud Investigation as a child Case.

D.

Configure Fraud Investigation as a parent Case and Transaction Inquiry as a child Case.

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Questions 40

….wants to create a mobile app experience for users and CSRs for its Transaction Dispute application, following requirements, which option requires you to configure distinct mobile app channels?

Options:

A.

The mobile app customizes currency units and date/time format according to the location of the users.

B.

Mobile app color palettes are different for users and CSRs.

C.

The mobile app supports all mobile phone operating systems.

D.

CSRs can create other case type instances on the mobile app.

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Questions 41

You are designing a customer support request Case Type that must support customers with multiple addresses and multiple credit cards. What is the appropriate way to set up the data structure?

Options:

A.

Case Type: Customer Support, Data Object: Customer, Data Objects: Address, Credit Card (multiple instances).

B.

Case Type: Customer Support, Data Object: Address, Data Object: Credit Card.

C.

Case Type: Customer Support, Data Objects: Customer, Address, Credit Card (single instances).

D.

Case Type: Customer Support, Data Object: Customer, Data Object: Address (multiple), Credit Card (single).

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Questions 42

An order fulfillment case type allows a customer to update user profile information during the order placement stage. The user profile consists of the following three pages:

♦ Account ID and password

♦ Customer contact information

♦ A list of open orders with the status of each order

How do you configure the case type to allow customers to update any of the user profile pages individually?

Options:

A.

Add a set of optional actions to the case workflow.

B.

Add an alternate stage to the case life cycle.

C.

Add a button for each profile page to each assignment.

D.

Add an optional process to the case workflow.

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Questions 43

Select two correct statements about Agile Studio and Agile Workbench. (Choose Two)

Options:

A.

Work items created in Agile Workbench are only accessible in Agile Workbench.

B.

Agile Workbench is accessed through both App Studio and Dev Studio.

C.

Agile Studio is integrated with Agile Workbench through Dev Studio.

D.

Features are the only work items available in Agile Workbench.

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Exam Code: PEGACPBA24V1
Exam Name: Certified Pega Business Architect 24
Last Update: Aug 16, 2025
Questions: 144
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