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L4M2 Defining Business Needs Questions and Answers

Questions 4

The main benefit of using standards in a specification is ...

Options:

A.

that British standards are aligned with all other international standards

B.

that standards provide a clear guide with no ambiguity or uncertainty

C.

that standards allow the supplier to give the buyer a bespoke product

D.

it will ensure the latest technology standards are kept up to date

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Questions 5

A procurement manager is seeking to control costs for his organisation. His predecessor constantly spent more money than budgeted, so he has decided to start this budget from scratch and ignore the previous periods. Which type of budget is this?

Options:

A.

Zero-based budget

B.

Rolling budget

C.

Incremental budget

D.

Fixed budget

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Questions 6

The finance department of a large organisation is collating budget information received from its various departments, including sales, marketing, and production. These budgets include forecast information on costs and revenues. The finance department will be using the information to establish which of the following?

Options:

A.

The expected profit levels

B.

The predicted changes in the economy

C.

The level of market competition

D.

The volume of returns

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Questions 7

Kelly Strong, a procurement manager, receives a quotation 5% over budget. Market prices of known materials are significantly lower than estimated. What should Kelly’s next step be?

Options:

A.

Request a 2% discount from the quotation price

B.

Request that the office build is delayed

C.

Accept the quotation from the supplier

D.

Obtain a cost breakdown from the supplier

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Questions 8

Due to the growth of consumer electronics market, semiconductor industry develops exponentially. However, the industry is dominated by a dozens of manufacturer. Chipset need to be built in factories with highly controlled environments. New chip factories cost billions of dollars and can take two years to build. Right now, factories are running at full capacity, which produce almost perfect yields, meaning basic chipset can be made for less than a dollar and more advanced versions for not much more. What are the barriers to new entrants in the semiconductor industry?

1. Poor industry growth

2. High set-up costs

3. Economies of scale

4. Low switching costs

Options:

A.

2 and 4 only

B.

3 and 4 only

C.

2 and 3 only

D.

1 and 4 only

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Questions 9

A procurement manager is requested to source a major component. She needs information on sup-pliers’ direct and indirect cost, fixed and variable costs to prepare for negotiations. Therefore, she collects 17 annual reports from potential suppliers who are competing in the same industry. In order to estimate an approximate value of fixed and variable costs in that industry, which of the following technique should be adopted by the procurement manager?

Options:

A.

Line of best fit

B.

Variance calculation

C.

Total cost of ownership

D.

Open-book costing

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Questions 10

EV Inc is facing the following challenges:

1. The capital investment is enormous.

2. Most of company's working capital is in form of inventories, which include raw materials, work-in-progress and finished goods.

3. Competitors are increasingly deploying robotics and automation to boost productivity.

Which of the below business sectors does EV Inc belong to?

Options:

A.

Construction

B.

Manufacturing

C.

Financial services

D.

Retails

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Questions 11

Which of the following areas is specified by ISO/IEC 27001 family?

Options:

A.

The dimensions and associated tolerances for a series of housings for piston seals

B.

The requirements for an information security management system

C.

Evaluation and assessment of mutual agreed customer food safety requirements

D.

The requirements for an environmental management system

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Questions 12

A buyer can use sources of information to review indirect costs associated with the manufacture of goods to support negotiations. Is this statement true?

Options:

A.

No, because the supplier’s quotation is the only source of information

B.

Yes, because the buyer can understand the cost build-up of the goods

C.

No, because the only information available is for direct costs

D.

Yes, because indirect costs are always variable

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Questions 13

Which of the following is the process for improving the value of a new product or service?

Options:

A.

Value engineering

B.

Porter's Five Forces

C.

Planning and design

D.

Value analysis

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Questions 14

Thani Ltd is a fast growing logistics company with a fleet of 20 tractors. To meet Net Zero objec-tive, the company needs to electrify its fleet. Angelica is assigned to investigate the market price of electrifying services. After the investigation, she realises that the current market price is very expensive and unsustainable for her company. She decides to break down the costs before negotiating with the suppliers. Which internal stakeholders may help Angelica estimate the breakdown of costs? Select TWO that apply.

Options:

A.

Sales and Marketing department

B.

Engineering department

C.

Finance department

D.

Commercial agency

E.

Suppliers

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Questions 15

Robert is a buyer at Pickton's Farm Products (PFP), a manufacturer of food products that are sold to supermarkets. Robert will be sourcing from local farmers to supply PFP with raw materials for PFP's products. What is a major supply chain risk that Robert needs to be aware of which is specific to this market?

Options:

A.

The quality of goods received by PFP may be of varying quality and need to be returned to the supplier for replacement

B.

A supplier may deliver an incorrect quantity of materials to PFP, leading to PFP incurring storage charges

C.

Extreme or unexpected weather conditions may affect the supplier's ability to supply PFP in line with quantity and timing requirements

D.

Suppliers to PFP may also supply other customers which they prioritise over PFP, leading to delays in PFP's production process

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Questions 16

Which of these have a negative effect on cash flow?

A supplier reduces its payment terms

The bank grants a loan to the company

A customer agrees to pay upon purchase

An increase in the amount of stock held

Options:

A.

1 and 4 only

B.

2 and 3 only

C.

2 and 4 only

D.

3 and 4 only

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Questions 17

A procurement manager is writing a conformance specification for a non-core component. She thinks that if the requirements in specification are higher than ISO standards, her company can achieve greater cost-savings. Is the procurement manager’s opinion correct?

Options:

A.

No, because higher specification may incur additional costs for the buyer

B.

No, because higher requirements in specification, the greater bargaining power of buying organisation

C.

Yes, because optimising the specification is the only method to achieve value for money

D.

Yes, because higher requirements will help buying organisation find the best supplier

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Questions 18

Which of the following are characteristics of effective financial markets?

Market stability is maintained

Market volatility is encouraged

Investment is encouraged

The level of regulation is reduced

Options:

A.

3 and 4 only

B.

1 and 3 only

C.

2 and 4 only

D.

1 and 2 only

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Questions 19

A company is building a new two-storey office block and will need to purchase new desks and chairs. There will not be much space available. What should be included in the specification for these desks and chairs?

Options:

A.

Technical drawings

B.

A brand name

C.

A list of inputs

D.

Key performance indicators

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Questions 20

When procuring a machinery, at which stage buyer must check whether it is working to the stand-ards set out in the design specification?

Options:

A.

Installation

B.

Maintenance and repair activities

C.

Customer support

D.

Manufacture

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Questions 21

What are the typical purposes of specifications in procurement and supply? Select TWO that apply.

Options:

A.

To define the requirements

B.

To provide supplier appraisal and selection

C.

To define the bargaining strength of the buyer

D.

To provide a means of evaluating the quality or conformance

E.

To minimise the bargaining strength of the supplier

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Questions 22

Ethan is the newly appointed CEO of ATT Group. He sees that the company is wasting financial resources on unnecessary spends. To solve this problem, Ethan requires all functional managers to prepare their department budget from scratch. Each spend must have justification or it will not be approved. Which budgeting method is Ethan using?

Options:

A.

Value preposition budget

B.

Zero-based budget

C.

Incremental budget

D.

Activity-based budget

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Questions 23

When developing a business case for a new product, a procurement department must consider...

Options:

A.

Terms and conditions of contract

B.

The supply market

C.

The supplier positioning model

D.

Indirect costs

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Questions 24

Homecare Direct is a supplier of healthcare devices that has developed a new innovative product. Three

buying organisations want to place orders, but feel the price is too high as the product is new. What action could the buying organisations take to increase their bargaining power?

Options:

A.

Each buyer should negotiate and purchase their requirements separately

B.

The buyers should request a special discount for the first purchaser

C.

The buyers should consolidate their requirements negotiate and purchase together

D.

The buyers should ask the supplier for exclusivity to one of the buying organisations

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Questions 25

As the lead procurement manager, you are asked to compile a business case for a large project. Which should be included?

    Costs and risks

    List of large suppliers

    Business benefits

    Informal recommendation

Options:

A.

1 and 3 only

B.

2 and 4 only

C.

1 and 4 only

D.

2 and 3 only

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Questions 26

You are a senior buyer in a large manufacturing company. The engineering team is looking for a product

that will assist them in a new innovative project. The technology is evolving and the product supplied is

likely to be bespoke to the supplier. You are suggesting the use of a performance specification as a part of the tender. What is the main reason for this?

Options:

A.

This places the responsibility for success with the supplier

B.

The tender process is likely to be faster

C.

The cost of the product is likely to be cheaper

D.

This will allow a comprehensive description of the product

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Questions 27

Sam has recently joined Spahn Farm Foods (SFF) as a procurement manager. She has instructed her team to develop and distribute a standard specification template for business stakeholders to use when requesting purchases. How would this benefit SFF?

Options:

A.

Use of a standard template would prevent fraudulent purchases from being made by stakeholders

B.

Use of a standard template would allow buyers to quickly identify any missing information

C.

Use of a standard template would reduce the amount of negotiation required on the terms and conditions of the contract

D.

Use of a standard template would mean suppliers will be more willing to negotiate on the cost of the product

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Questions 28

Bob is a new procurement specialist at XYZ Ltd. He is assigned to categorise the company's sup-plies. After analysing, Bob realises that a group of low value products is sourced from a tiny geo-graphical area which is prone to flooding. What would be the best strategy to manage this category of products?

Options:

A.

Source this group of products from only one supplier

B.

Find an alternative source to secure supply

C.

Assign some of procurement jobs to user department

D.

Form partnership relationship with the current supplier

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Questions 29

What is a form of testing used to establish if a supplier is meeting the requirements of a specification?

Options:

A.

Functional testing

B.

Acceptance testing

C.

User testing

D.

Performance testing

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Questions 30

John has been asked to develop a business case before obtaining approval to purchase a large piece of capital equipment for a glove manufacturing unit. Is this the right thing to do?

Options:

A.

Yes, because this will help compare alternatives and options

B.

No, because risk consideration is not John's responsibility

C.

Yes, because this will assist the purchase order

D.

No, because this can lead to business-focused thinking

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Questions 31

Which of the following are main focuses of ISO 27001:2013 standard?

1. Confidentiality

2. Logistics

3. Process

4. Life cycle

Options:

A.

1 and 3 only

B.

3 and 4 only

C.

2 and 3 only

D.

2 and 4 only

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Questions 32

What is the document that defines the activities, deliverables and timelines a supplier must carry out during contract performance?

Options:

A.

Statement of work

B.

Project initial document

C.

Framework agreement

D.

Work instruction

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Questions 33

XYZ Ltd operates in the plumbing and heating industry. The company has developed and patented a new range of alternative products, using a different material from conventional brass that offers substantial cost savings. XYZ Ltd plans to launch the full range of new products. Will this change the impact on competitive forces in the market?

Options:

A.

Yes, this development has created substitute products

B.

Yes, this development has created the threat of new entrants

C.

No, this development does not impact supplier bargaining power

D.

No, this development does not impact buyer bargaining power

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Questions 34

Interserve is a construction contractor in UK. When receiving a huge and complex project, Inter-serve’s procurement manager assesses the risks by quantifying them and recommends other stake-holders to plan mitigating actions. Is the procurement manager’s action justified?

Options:

A.

No, because no risks can be quantified, therefore the procurement manager’s action is impossible.

B.

Yes, because procurement manager needs to assess the risks to prioritise and mitigate any potential risks

C.

Yes, because all the risks should be quantified and eliminated completely before they happen

D.

No, because embedding the risk into pricing will decrease the company’s competitiveness

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Questions 35

A company has installed a new piece of capital equipment but needs to arrange a maintenance contract for three years. The company wants to know as accurately as possible what this price will be for the full contract. What would be an appropriate type of pricing mechanism to use when asking suppliers to quote prices?

Options:

A.

Fixed price with adjustment for inflation

B.

Fixed price

C.

Cost plus percentage fee

D.

Cost plus fixed fee

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Questions 36

CP Group places emphasis on the following business objectives:

Responsive production processes to react quickly to market changes

Collaboration and technological integration

New products launched and on sale very quicklyWhich of the below business markets does CP Group belong to?

Options:

A.

Construction

B.

Financial

C.

Retail

D.

Agriculture

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Questions 37

Which of the following are recognised competitive strategies?

1. Winning new business at all cost

2. Getting more customers’ attention

3. Creating stand-out products and brands

4. Focusing on niche market

5. Acquiring competitors

Options:

A.

3 and 4 only

B.

3 and 5 only

C.

1 and 2 only

D.

2 and 5 only

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Questions 38

Which kind of these following costs belong to fixed costs? Select TWO that apply.

Options:

A.

Energy consumption in manufacturing

B.

The annual income tax charged by local authorities

C.

The packaging and distribution costs

D.

The depreciation of capital inputs

E.

The costs of leasing or purchasing capital equipment

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Questions 39

A procurement manager decided to use a conformance specification in a request for quotation (RFQ) for the manufacturing of a specialist item designed by their company. The company does not have the capability to manufacture the item in-house, but requires the item to be made to their detailed specification. Was this the correct thing to do?

Options:

A.

Yes, as it means that the company will be able to get the most cost-effective price for the item from the chosen supplier

B.

Yes, as it means that the company will get exactly what it has specified and meets its specific requirements

C.

No, as the item will be of non-standard construction and will not be able to be used by other competitors

D.

No, as it means that the chosen supplier will not be able to use their expertise and knowledge to manufacture the item

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Questions 40

Which of the following methods will enable a company to eliminate waste, lost time and lost material from its processes?

Options:

A.

Lean principles

B.

Over specification

C.

Agile principles

D.

Tendering process for routine items

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Questions 41

Which competitive forces influence markets in our modern environment?

Options:

A.

Manufacturing of goods and services

B.

Production companies and relationships

C.

Increased cost in supply and deliveries

D.

Bargaining strength of suppliers and buyers

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Questions 42

A UK engineering company imports more than 75% of its products from the USA. The finance manager is creating the budget for next year and has told the procurement manager that, to do this, finance simply add a published inflation index to prices paid last year. Is this a way for a business to precisely predict prices for next year?

Options:

A.

No, an inflation index may include retail products and services which are not relevant

B.

No, an inflation index is less accurate than a price adjustment formula

C.

Yes, an inflation index is a realistic way to see if industrial prices are increasing

D.

Yes, an inflation index is a quick way to check how prices are increasing

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Questions 43

Which of the following would a buyer include when issuing an output specification to suppliers?

Options:

A.

A requirements brief

B.

The characteristics of the components

C.

The manufacturing processes required

D.

A product sample

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Questions 44

Which of the following would positively affect a buyer’s company cash flow? Select TWO that apply.

Options:

A.

The bank grants a loan to the buyer’s company

B.

Payment of dividends to the company’s shareholders

C.

A supplier reduces payment terms to payment on receipt

D.

A customer agrees to pay the buyer’s company upon purchase

E.

The buyer’s company offers sales discounts and promotions

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Questions 45

Which of these are variety reduction initiatives? Select the THREE that apply.

Options:

A.

Drawing up performance or conformance specifications

B.

Looking at how frequently each item in a range is used

C.

Identifying items which can be substituted for each other

D.

Identifying where Items have similar characteristics

E.

Making multiple small regular orders of variant items

F.

similar items various specifications/descriptions

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Questions 46

Which of these purchases by a furniture manufacturing company are direct costs to the company? Select.

TWO that apply.

Options:

A.

Salary of the office accountant

B.

Purchase of the wood for furniture production

C.

Utility bill from the electricity provider

D.

Wages paid to the production line employees

E.

Advertising in a home interiors magazine

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Questions 47

XYZ Ltd is a large supermarket chain which operates mainly in the UK and Europe. Their custom-ers are increasingly concerned about sustainability. Therefore, procurement manager is required to source the products from suppliers who have good environmental performance. Which of the fol-lowing can be an assurance that the supplier has procedures and policies to enhance its environmental performance?

Options:

A.

ISO 14001:2015 certificate

B.

ISO 13485:2016 certificate

C.

ISO 22716:2007 certificate

D.

ISO 9001:2015 certificate

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Questions 48

A buyer may consider switching from one product or service to another, or from one supplier to another. Which of the following options are a type of switching cost?

Inflation cost

Historical cost

Retraining cost

Modification cost

Options:

A.

1 and 2

B.

2 and 3

C.

3 and 4

D.

1 and 4

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Questions 49

Which of the following specific markets is most likely to have the lowest entry barrier?

Options:

A.

Retail

B.

Manufacturing

C.

Financial

D.

Agriculture

E.

Services

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Questions 50

When analysing competitive forces in a market, which of the following can be seen as a supplier having low bargaining power? Select TWO that apply.

Options:

A.

Low competition in the marketplace

B.

A high number of substitutes available

C.

High quality products

D.

Low switching costs between products

E.

Low levels of innovation

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Questions 51

Which of the following activities would apply to a straight rebuy procurement?

Reviewing existing specifications and arrangements

Engaging in extensive purchasing research

Engaging in proactive value engineering

Optimising inventory replenishment methods

Options:

A.

1 and 4 only

B.

2 and 3 only

C.

1 and 3 only

D.

2 and 4 only

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Questions 52

A manufacturing organisation has initiated a project focusing on costs, with a view to making significant savings. A procurement manager is leading the project. The initial data sources have focused on the cost of raw materials. Which of the following describes this cost?

Options:

A.

Direct, variable costs

B.

Indirect, variable costs

C.

Direct, fixed costs

D.

Indirect, fixed costs

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Questions 53

A company is planning the procurement of an IT system and wants to agree a through-life contract with the supplier to ensure ongoing system support. The first step in producing that specification should be to:

Options:

A.

Build a design

B.

Prepare tendering documents

C.

Identify the IT system supplier

D.

Define the user requirements

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Questions 54

Raheem, Head of Procurement, uses a performance specification for a new intelligent patient record IT system. Is this correct?

Options:

A.

Yes, as it helps to drive innovation

B.

Yes, as it tells the supplier the exact requirements

C.

No, this approach is difficult to manage

D.

No, as it will take too long to acquire the system

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Questions 55

Andrew is responsible for procurement of capital assets at Lumber Ltd. He is devising new business case for the purchase of a new band saw. The purchase price of the saw is $50,000. Andrew estimates that the machine will generate $10,000 per year of net cash flow. What is the payback period of this band saw?

Options:

A.

10 years

B.

5 years

C.

3 years

D.

4 years

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Questions 56

Which of the following are typical environmental considerations throughout the contract life cycle? Select the TWO that apply.

Options:

A.

Modern slavery

B.

Health and safety

C.

Inequality

D.

Waste management

E.

Pollution control

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Questions 57

At which stage of product life cycle, price competition between sellers will be the most intense?

Options:

A.

Growth stage

B.

Introductory stage

C.

Maturity stage

D.

Decline stage

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Questions 58

Outcome specifications should be used when:

Options:

A.

The quality of the goods is of no concern

B.

The specifying organisation has internal expertise in the design

C.

There are many ways to design the goods to reach the same performance result

D.

The specifying organisation wishes to use a branded good

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Questions 59

FSB Group is developing a building specification that ensures fair labour practices and prioritises local employment. What type of sustainability criteria does this describe?

Options:

A.

Environmental sustainability

B.

Economic sustainability

C.

Profit sustainability

D.

Social sustainability

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Questions 60

Which of the following might be consequences of over-specification? Select TWO that apply:

Options:

A.

Reducing motion waste

B.

Higher cost due to inessential features

C.

Limiting competition in supply market

D.

Lack of essential features

E.

Better contract management

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Questions 61

Which of the following are potential advantages of using a product performance specification?

It reduces the need for the buyer to produce a detailed design

It can widen the potential supply base

The buyer can specify the product's actual design in detail

Products are provided using the buyer's methodology

Options:

A.

1 and 2

B.

1 and 4

C.

3 and 4

D.

2 and 3

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Questions 62

Which of the following would be considered to be direct costs? Select TWO that apply:

Options:

A.

Production materials

B.

Head office salaries

C.

Company car depreciation

D.

Manufacturing staff wages

E.

Buildings insurance

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Questions 63

A purchaser is looking for alternative supplies if there is a major disruption to their supply chain, including logistics, manufacturing and all support services. Which of the following method is that purchaser applying?

Options:

A.

Treat the risk

B.

Terminate the risk

C.

Tolerate the risk

D.

Transfer the risk

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Questions 64

Which of these causes variances in budgets?

Quantity discounts

Substitute goods

Loan repayments

Corporation tax

Options:

A.

2 and 4 only

B.

1 and 2 only

C.

2 and 3 only

D.

1 and 4 only

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Questions 65

Josh, a junior procurement analyst, was asked to analyse the cost breakdowns for some of the major

category products that he purchases for the engineering company he works for. He has looked at various types of costs and has identified some correlations. Which of the following are correct?

Options:

A.

1. Direct product costs tend to be variable costs for the organisation

B.

2. Indirect product costs tend to be fixed costs for the organisation

C.

3. Direct costs are also known as the overheads for the organisation

D.

4. Indirect costs are also known as the marginal costs for the organisation

E.

1 and 2 only

F.

1 and 4 only

G.

3 and 4 only

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Questions 66

When drafting a business case. Benjamin believes he has power over a supplier and will consider this when detailing budget information. Is adopting a powerful approach with the supplier a reasonable approach?

Options:

A.

Yes, as long as there are other supply options

B.

Yes, particularly for highly critical items

C.

No, collaborative approaches should always be adopted

D.

No, power should never be used by a buyer on suppliers

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Questions 67

A global manufacturer is struggling to compete with rival firms investing heavily in advanced robotics. This would be the biggest barrier to entry in which market?

Options:

A.

Hospitality

B.

Finance

C.

Aerospace

D.

Insurance

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Questions 68

Which of the following factors should be assessed to understand the competitiveness of a supply market?

Options:

A.

Presence of a minimum wage

B.

Gross National Product of the country of manufacture

C.

Number of suppliers within the market

D.

Previous price paid for goods

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Questions 69

Which of the following is an advantage of competitive benchmarking over other types of bench-marking?

Options:

A.

Limited access to competitor's data

B.

Similarity among processes

C.

Different corporate culture

D.

Cost effectiveness

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Questions 70

Which of the following is a social factor that a buyer should take into account when reviewing responses to a specification?

Options:

A.

The age of the machinery being used by the supplier

B.

The emissions produced by the supplier’s machinery

C.

The available labour in the supplier’s geographic location

D.

The logistical infrastructure available to the supplier

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Questions 71

Why should the buying organisation require the supplier to carry out acceptance testing?

Options:

A.

To get the approval from the senior management

B.

To check whether the product matches the specification

C.

To compare between the account payables and account receivables

D.

To see whether the supplier engages in unethical business practice

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Questions 72

At which stage of through-life contract management, procurement team needs to identify sources of risk and the ways to mitigate them?

Options:

A.

Specification stage

B.

Supplier relationship stage

C.

Tendering stage

D.

Contracting stage

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Questions 73

Which of the following problems may be identified as closed problems? Select TWO that apply:

Options:

A.

A cyber attack takes down whole company’s IT system

B.

Shortage of key medicines in healthcare industry

C.

There are not enough data for procurement analytics

D.

Logistics costs incur a large portion in wholesale prices

E.

The suppliers don’t comply with the company’s policy on underage labour.

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Questions 74

Warwickshire Ambulance Service (WAS) is an NHS Trust. It operates throughout Warwickshire and the neighbouring areas. It has three core areas of activity, namely the provision of Emergency Ambulance Services, routine Patient Transport Services, and Logistic Medical Services. The agency is working towards higher service level through benchmarking. Which of the following is the benefit of benchmarking to WAS?

Options:

A.

Benchmarking is a panacea for all WAS's problems

B.

It will help WAS create performance standards derived from an analysis of the best in business

C.

It helps WAS identify better ways to deliver service through a cookbook process

D.

It will help WAS analyse the competitors in the industry

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Questions 75

Standards are documents that stipulate or recommend minimum levels of performance and quality levels of goods and services. The government is the only source of any standards that are applied by businesses in nations. Is this correct?

Options:

A.

Yes, the only other possible source is through international initiatives such as ISO

B.

Yes, because a country has a national body that regulates standards within the nation

C.

No, governments only create standards for products related to national security

D.

No, standards can be generated internally by other organisations besides the government and ISO

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Questions 76

When making a business case, the proposal has to consider financial costs, non-financial costs and opportunity costs. What is an opportunity cost?

Options:

A.

Opportunistic expenditure incurred in speculative Activities such «s auctions

B.

Opportunity foregone by choosing to spend on one option instead of the other

C.

The cost of lost opportunities because of operational disruption or reputational damage

D.

The expenditure incurred by investing m costly and opportunistic ventures such as mergers

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Questions 77

Ray is a procurement officer working for a medium-sized enterprise. Ray is due to renew the IT support package for one of the company's software systems, which is used for selling a niche, but important product.

Tech Solutions are the only supplier who can provide support for this specialist software. The software support package represents only 3% of Tech Solutions' overall sales income, however. Ray and Tech Solutions have an effective working relationship Which statement below describes the bargaining power in this situation?

Options:

A.

Tech Solutions has increased bargaining power because Tech Solutions and Ray have an effective relationship

B.

Tech Solutions has increased bargaining power because Tech Solutions are the only supplier available

C.

Ray has increased bargaining power, because the requirement for software support is ongoing

D.

Ray has increased bargaining power, because the software support package only supports 3% of Tech Solution’s sales

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Questions 78

Which of the following are advantages of zero-based financial budgeting?

Use of previous year figures

Emphasis on short-term planning

Budget treated as flexible

Focus on operational issues

Options:

A.

1 and 4 only

B.

2 and 4 only

C.

3 and 4 only

D.

1 and 2 only

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Questions 79

What is the output of regression analysis?

Options:

A.

Forecasting process

B.

Dependent variables

C.

Line of best fit

D.

Independent variables

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Questions 80

Which of the following is part of a conformance specification?

Options:

A.

Material, dimensions, tolerances, and drawings

B.

Material, innovation, performance, and descriptions

C.

Ideas, dimensions, tolerances, and output

D.

Ideas, innovation, tolerances, and descriptions

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Questions 81

Product development consists of various stages, including planning and analysis, design develop-ment, pre-production, production and maintenance. At which stages the opportunities for cost re-duction will be the greatest?

1. Planning stage

2. Pre-design stage

3. Detail design stage

4. Production stage

5. Logistics support stage

Options:

A.

2 and 3 only

B.

2 and 5 only

C.

1 and 2 only

D.

1 and 4 only

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Questions 82

A supplier of software has received a request to quote for a product. The software supplier considers that the buying organisation making the request provides relatively little benefit or alignment to their own strategy. Which one of the following options describes how the supplier might react to the buyer?

Options:

A.

The supplier will seek to exploit the situation and drive a high price

B.

The supplier will attempt to foster a strategic relationship with the buyer

C.

The supplier will provide the buyer with attractive additional software support benefits

D.

The supplier will seek to offer the lowest price possible

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Questions 83

According to Porter’s value chain, which of the following activities is categorised as support activity?

Options:

A.

Product warranties and special services

B.

Storage of raw materials

C.

Distribution of products from factory to retailer

D.

Supervising the production line

E.

Develop digital SRM technology to manage suppliers better

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Questions 84

When analysing competitive forces in a market, which of the following indicate that a supplier has low bargaining power? (Select TWO)

Options:

A.

Low competition in the marketplace

B.

A high number of substitutes available

C.

High quality products

D.

Low switching costs between products

E.

Low levels of innovation

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Questions 85

A company buys components from its supplier. However, the supplier has not sent the invoice to the buyer and the buyer will not pay until next month. How will that amount of money be shown in the financial statements of the buying organization?

Options:

A.

Accrued expense

B.

Accrued interest

C.

Tax liabilities

D.

Accounts payable

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Questions 86

The buyer's database is regarded as a primary data source. Which of the following is also a source of primary data?

Options:

A.

Price lists collected from suppliers' representatives at trade fairs

B.

Price listings on comparison websites and market exchanges

C.

Published economic indices such as the retail price index (RPI)

D.

Financial and trade press, including journals published by professional bodies

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Questions 87

Which of the following is the disadvantage of embedding standards in a specification?

Options:

A.

Standards do not improving buyer's bargaining power

B.

Embedding standards into specification requires enormous time and effort

C.

Standards are too static and discourage innovation

D.

Standards are too flexible and may cause ambiguity in the specification

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Questions 88

Which of the following factors is most likely to be a barrier to new entrant in agriculture?

Options:

A.

High margins

B.

Capital requirement

C.

Reputation within the industry

D.

Brand recognition

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Questions 89

Which one of the following would allow an established company to develop a competitive advantage over new entrants to its market?

Options:

A.

Reduce advertising costs

B.

Economies of scale

C.

Internal management re-organisation

D.

Selling only imported goods

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Questions 90

What criteria can be applied in the production of a business case?

Options:

A.

Questions, price, and evaluation

B.

Suggestions, feedback, and forecast

C.

Plans, delivery, and design

D.

Costs, benefits, and options

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Exam Code: L4M2
Exam Name: Defining Business Needs
Last Update: Nov 20, 2025
Questions: 303
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