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HP2-I14 Selling HP Supplies 2020 Questions and Answers

Questions 4

What should you focus on when proposing the best HP printing supplies solution for your customers?

Options:

A.

technology, science, and industry leadership

B.

cost, downtime, and total cost of ownership

C.

speed, color brilliance, and duplexing capabilities

D.

quality, sustainability, indoor air quality, and security

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Questions 5

How does the HP Planet Partners program protect the world's environment?

Options:

A.

Countries with contracts with the HP Planet Partners program have agreed to keep all printer inks out of local water sources.

B.

HP has agreements In more than 190 countries to minimize the amount of potable water used to manufacture ink cartridges.

C.

HP works with governments worldwide to use local distribution networks, reducing the carbon footprint Involved with product distribution.

D.

No HP cartridge returned through the HP Planet Partners program will go to a landfill.

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Questions 6

A potential customer has a reputation for being a strong leader in sustainability in their industry. How should you position Original HP toner cartridges for this customer? (Select two.)

Options:

A.

Explain that 100% of Original HP toner cartridges contain between 5-45% post-consumer or post-industrial recycled content.

B.

Explain how HP calculates the amount of recyclable metal content in Original HP toner cartridges to determine the percentage of total recycled content.

C.

Use a search engine to show how other HP customers have maintained their sustainability service levels.

D.

Original HP cartridges never go into landfills when recycled through the HP Planet Partners programs.

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Questions 7

Customers and employees at an international enterprise consulting business share high-level security documents. The company needs to ensure that their printing system is not vulnerable to attacks in the data interface from the chip to the printer. How do HP printing supplies meet the requirements of this customer?

Options:

A.

When designing and manufacturing printing supplies, HP uses general-purpose chips that are not targets of malicious attacks.

B.

HP ensures maximum data integrity by manufacturing its chips in secure facilities to help reduce the chance of malicious code entering the toner cartridge chip.

C.

HP uses only certified distribution networks to ensure its printer supplies are tamper-proof during shipping and handling.

D.

HP eliminates the possibility of malicious attacks in the data cycle by deploying whitelisting software in the toner cartridge.

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Questions 8

A customer has asked for Information supporting your recommendation of Original HP cartridges. What can you provide to this customer to support the HP value proposition? (Select two.)

Options:

A.

user testimonials

B.

warranty Information

C.

studies and briefs

D.

Informed decisions

E.

low-cost replacements

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Questions 9

What can you do to verify that printing supplies are not counterfeit?

Options:

A.

Use a smartphone to scan the bar code on HP ink cartridges and the QR code on HP toner cartridges.

B.

All HP and Samsung toner cartridges carry a security label that you can check dy looking for the holographic features.

C.

All HP and Samsung ink cartridges carry a security label that you can validate by using an infrared scanner.

D.

Security labels on HP ink and toner cartridges are identical including the serial number that you need to enter at hp.com/go/anticounterfeit.

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Questions 10

A potential customer Is a new startup working to establish its reputation for quality. The company needs to make a good impression with the introductory documents it sends to its mailing list. Why should this customer use Original HP supplies?

Options:

A.

The company can get professional-quality precision output from their HP printers from the first page to last.

B.

Original HP supplies can help the company lower their carbon footprint, helping to establish the company's sustainable image.

C.

HP world-class manufacturing partners carefully manage internal supply chains and follow industry best practices on security.

D.

The company can execute high-volume, complex printing jobs with Original HP supplies faster than If they use non-HP supplies.

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Exam Code: HP2-I14
Exam Name: Selling HP Supplies 2020
Last Update: May 1, 2024
Questions: 0
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