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Google-Workspace-Administrator Google Cloud Certified - Professional Google Workspace Administrator Questions and Answers

Questions 4

With the help of a partner, you deployed Google Workspace last year and have seen the rapid pace of innovation and development within the platform. Your CIO has requested that you develop a method of staying up-to-date on all things Google Workspace so that you can be prepared to take advantage of new features and ensure that your organization gets the most out of the platform.

What should you do?

Options:

A.

Develop a cadence of regular roadmap and business reviews with your partner.

B.

Regularly scan the admin console and keep track of any new features you identify.

C.

Create a Feature Release alert in the Alert Center to be alerted to new functionality.

D.

Put half of your organization on the Rapid Release Schedule to highlight differences.

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Questions 5

Your organization is on Google Workspace Enterprise and allows for external sharing of Google Drive files to facilitate collaboration with other Google Workspace customers. Recently you have had several incidents of files and folders being broadly shared with external users and groups. Your chief security officer needs data on the scope of external sharing and ongoing alerting so that external access does not have to be disabled.

What two actions should you take to support the chief security officer's request? (Choose two.)

Options:

A.

Review who has viewed files using the Google Drive Activity Dashboard.

B.

Create an alert from Drive Audit reports to notify of external file sharing.

C.

Review total external sharing in the Aggregate Reports section.

D.

Create a custom Dashboard for external sharing in the Security Investigation Tool.

E.

Automatically block external sharing using DLP rules.

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Questions 6

Your company recently migrated to Google Workspace and wants to deploy a commonly used third-party app to all of finance. Your OU structure in Google Workspace is broken down by department. You need to ensure that the correct users get this app.

What should you do?

Options:

A.

For the Finance OU, enable the third-party app in SAML apps.

B.

For the Finance OU, enable the third-party app in Marketplace Apps.

C.

At the root level, disable the third-party app. For the Finance OU, allow users to install any application from the Google Workspace Marketplace.

D.

At the root level, disable the third-party app. For the Finance OU, allow users to install only whitelisted apps from the Google Workspace Marketplace.

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Questions 7

The Director of your Finance department has asked to be alerted if two financial auditors share any files outside the domain. You need to set an Admin Alert on Drive Sharing.

What should you do?

Options:

A.

Create a Google Group that has the two auditors as members, and then create a Drive DLP Rule that is assigned to that Group.

B.

Create a Content Compliance rule that looks for outbound share notifications from those two users, and Bcc the Director on those emails.

C.

Create two Drive Audit Alerts, one for each user, where the Visibility is “Shared Externally,” and email them to the Director.

D.

Check the Admin Console Dashboard Insights page periodically for external shares, and notify the Director of any changes.

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Questions 8

Your company is using Google Workspace Enterprise Standard. They have 200 meeting rooms defined for the main building and used daily by the 12,000 employees. Users are complaining they have difficulties finding a room available when searching within Google Calendar, even if several rooms are available (no one attending meetings in these rooms at that time). You have been asked to find a solution while minimizing the operational effort and avoiding any new expenses due to budget constraints. What should you do?

Options:

A.

Implement a third-party solution that will detect presence in the room and release it if nobody appears after a few minutes.

B.

Create a Google App Script that will inspect each room calendar for the next 12 hours, check attendees status, and send the room administrator an alert email for releasing the room if all attendees have declined but the room has not.

C.

Set the option "Allow calendar-based room release" for all targeted rooms.

D.

Upgrade to Google Workspace Enterprise Plus edition to benefit from additional features for automated machine learning (ML) based resources management.

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Questions 9

Madeupcorp.com is in the process of migrating from a third-party email system to Google Workspace. The VP of Marketing is concerned that her team already administers the corporate AdSense, AdWords, and YouTube channels using their @madeupcorp.com email addresses, but has not tracked which users have access to which service. You need to ensure that there is no disruption.

What should you do?

Options:

A.

Run the Transfer Tool for Unmanaged users.

B.

Use a Google Form to survey the Marketing department users.

C.

Assure the VP that there is no action required to configure Google Workspace.

D.

Contact Google Enterprise Support to identify affected users.

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Questions 10

Your company has an OU that contains your sales team and an OU that contains your market research team. The sales team is often a target of mass email from legitimate senders, which is distracting to their job duties. The market research team also receives that email content, but they want it because it often contains interesting market analysis or competitive intelligence. Constant Contact is often used as the source of these messages. Your company also uses Constant Contact for your own mass email marketing. You need to set email controls at the Sales OU without affecting your own outgoing email or the market research OU.

What should you do?

Options:

A.

Create a blocked senders list as the Sales OU that contains the mass email sender addresses, but bypass this setting for Constant Contact emails.

B.

Create a blocked senders list at the root level, and then an approved senders list at the Market Research OU, both containing the mass email sender addresses.

C.

Create a blocked senders list at the Sales OU that contains the mass email sender addresses.

D.

Create an approved senders list at the Market Research OU that contains the mass email sender addresses.

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Questions 11

What steps does an administrator need to take to enforce TLS with a particular domain?

Options:

A.

Enable email safety features with the receiving domain.

B.

Set up secure transport compliance with the receiving domain.

C.

Configure an alternate secure route with the receiving domain.

D.

Set up DKIM authentication with the receiving domain.

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Questions 12

Your company is in the process of deploying Google Drive Enterprise for your sales organization. You have discovered that there are many unmanaged accounts across your domain. Your security team wants to manage these accounts moving forward.

What should you do?

Options:

A.

Disable access to all “Other Services” in the Google Workspace Admin Console.

B.

Use the Transfer Tool for unmanaged accounts to invite users into the domain.

C.

Use the Data Migration Service to transfer the data to a managed account.

D.

Open a support ticket to have Google transfer unmanaged accounts into your domain.

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Questions 13

Your company has acquired a new company in Japan and wants to add all employees of the acquisition to your existing Google Workspace domain. The new company will retain its original domain for email addresses and, due to the very sensitive nature of its work, the new employees should not be visible in the global directory. However, they should be visible within each company's separate directory. What should you do to meet these requirements?

Options:

A.

Create a new Google Workspace domain isolated from the existing one, and create users in the new domain instead.

B.

Under Directory Settings > Contact sharing, disable the contact sharing option and wait for 24 hours to allow the settings to propagate before creating the new employee accounts.

C.

Redesign your OU organization to have 2 child OUs for each company directly under the root. In Directory Settings > Visibility Settings, define custom directories for each company, and set up Visibility according to the OU.

D.

Create one dynamic group for each company based on a custom attribute defining the company. In Directory Settings > Visibility Settings, define custom directories for each company, and set up Visibility according to the dynamic group.

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Questions 14

As the Workspace Administrator, you have been asked to delete a temporary Google Workspace user account in the marketing department. This user has created Drive documents in My Documents that the marketing manager wants to keep after the user is gone and removed from Workspace. The data should be visible only to the marketing manager. As the Workspace Administrator, what should you do to preserve this user's Drive data?

Options:

A.

In the user deletion process, select “Transfer” in the data in other apps section and add the manager's email address.

B.

Use Google Vault to set a retention period on the OU where the users reside.

C.

Before deleting the user, add the user to the marketing shared drive as a contributor and move the documents into the new location.

D.

Ask the user to create a folder under MyDrive, move the documents to be shared, and then share that folder with the marketing team manager.

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Questions 15

Your organization implemented Single Sign-On (SSO) for the multiple cloud-based services it uses. During authentication, one service indicates that access to the SSO provider is not possible due to invalid information. What should you do?

Options:

A.

Update the validation certificate.

B.

Verify that the Audience element in the SAML Response matches the assertion consumer service (ACS) URL

C.

Run nslookup to confirm that the service exists.

D.

Ensure that Microsoft's Active Directory Federation Services 2.0 sends encrypted SAML Responses in default configurations.

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Questions 16

Your company is using Google Workspace Business Plus edition, and the security team has reported several unsuccessful attempts to sign in to your Google Workspace domain from countries where you have no local employees. The affected accounts are from several executives in the main office.

You are asked to take measures to mitigate this security risk. Although budget is not a concern, your company prefers a minimal financial outlay to fix the issue, which you are tasked with managing. Which two solutions would help you mitigate the risk at minimal cost?

Choose 2 answers

Options:

A.

Deploy 2-Step Verification for all users who have security keys.

B.

Deploy Google Cloud Armor on a dedicated project, and create a rule to allow access to Google Workspace only from specific locations.

C.

Upgrade to Google Workspace Enterprise Plus for all accounts, and define Context-Aware Access levels to only a list of countries where the company has employees.

D.

Subscribe to Cloud Identity Premium for all accounts, and define Context-Aware Access levels to only a list of countries where the company has employees.

E.

For all executives, create new accounts with random characters to match Google best practices, migrate

data from the former accounts, and then delete them.

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Questions 17

Your admin quarantine is becoming a burden to manage due to a consistently high influx of messages that match the content compliance rule Your security team will not allow you to remove or relax this rule, and as a result, you need assistance processing the messages in the quarantine. What is the first step you should take to enable others to help manage the quarantine, while maintaining security?

Options:

A.

Give the users super admin rights to view the admin quarantine.

B.

Give the users Services > Gmail > Access Admin Quarantine admin privileges.

C.

Configure the admin quarantine to allow end users to release messages.

D.

Give the users Services > Security Center admin privileges.

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Questions 18

The human resources (HR) team needs a centralized place to share key documents with the entire organization while protecting confidential documents and mitigating the risk of losing documents when someone leaves. These documents must be editable by the HR team members. What is the best way to set this up?

Options:

A.

Have the HR lead create a folder in their MyDrive for the non-confidential files, give edit access to the HR team, and give view access to the organization.

B.

Create a shared drive for the non-confidential files, give the HR team manager access, and give contributor access to the entire organization.

C.

Create a shared drive for non-confidential files, give the HR team content manager access, and give view access to the organization.

D.

Create a shared drive for all files, give the HR team content manager access, and give view access to the organization.

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Questions 19

You are a Workspace Administrator with a mix of Business Starter and Standard Licenses for your users. A Business Starter User in your domain mentions that they are running out of Drive Storage Quota. Without deleting data from Drive, what two actions can you take to alleviate the quota concerns for this user? (Choose two.)

Options:

A.

Add other users as “Editors” on the Drive object, thus spreading the storage quota debt between all of them.

B.

Manually export and back up the data locally, and delete the affected files from Drive to alleviate the debt.

C.

Make another user the “Owner” of the Drive objects, thus transferring the storage quota debt to them.

D.

Perform an API query for large storage drive objects, and delete them, thus alleviating the quota debt.

E.

Move the affected items to a Shared Drive. Shared Drives transfer ownership of the drive item to the domain itself, which alleviates the quota debt from that user.

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Questions 20

A user has reported that they did not receive an email from one of their normal correspondents. What information do you need to collect from the user to investigate the cause of the issue?

Options:

A.

The email address of the sender and the subject and date/time of the missing message.

B.

The type of device the individual is using, including the OS version, browser, and browser version.

C.

The sender's domain so you can review their SPF and DKIM configuration.

D.

The sender's IP address, mail client, and mail platform.

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Questions 21

Your organization has decided to enforce 2-Step Verification for a subset of users. Some of these users are now locked out of their accounts because they did not set up 2-Step Verification by the enforcement date. What corrective action should you take to allow the users to sign in again?

Options:

A.

Disable 2-Step Verification per organizational unit so the affected users can sign in.

B.

Move the affected users into the exception group temporarily so they can set up 2-Step Verification, and then remove them from the exception group after successful sign-in is confirmed.

C.

Disable 2-Step Verification organization-wide so all users can successfully sign in.

D.

Move the affected users into the exception group permanently so they do not have to use 2-Step Verification going forward.

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Questions 22

Your company recently decided to use a cloud-based ticketing system for your customer care needs. You are tasked with rerouting email coming into your customer care address, customercare@your-company.com to the cloud platform’s email address, your-company@cloudprovider.com. As a security measure, you have mail forwarding disabled at the domain level.

What should you do?

Options:

A.

Create a mail contact in the Google Workspace directory that has an email address of your- company@cloudprovider.com

B.

Create a rule to forward mail in the customercare@your-company.com mailbox to your- company@cloudprovider.com

C.

Create a recipient map in the Google Workspace Admin console that maps customercare@your-company.com to your-company@cloudprovider.com

D.

Create a content compliance rule in the Google Workspace Admin console to change route to your- company@cloudprovider.com

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Questions 23

Your large organization, 80,000 users, has been on Google for two years. Your CTO wants to create an integrated team experience with Google Groups, Teams Drives, and Calendar. Users will use a Google Form and Apps Script to request a new “G-Team.” A “G-Team’ is composed of a Google Group and a Team Drive/ Secondary Calendar that is shared using that Google Group.

What two design decisions are required to implement this workflow securely? (Choose two.)

Options:

A.

The Apps Script will need to run as a Google Workspace admin.

B.

You will need a Cloud SQL instance to store “G-Team’ data.

C.

The Google Form will need to be limited to internal users only.

D.

The Apps Script will need to run on a timed interval to process new entries.

E.

The Google Form will need to enforce Group naming conventions.

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Questions 24

Your company has numerous locations throughout the world. Each of these locations has multiple office managers that field questions from employees through an email alias. Some questions have not been answered by an office manager How can you create a system to assign conversations to different receptionists using Workspace?

Options:

A.

Create a Google Groups Collaborative Inbox.

B.

Use App Script to design a ticketing system that marks conversation ownership.

C.

Contract with a third-party solution, such as ServiceNow.

D.

Create Google Tasks and assign them to receptionists to address unanswered questions.

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Questions 25

Your organization recently had a sophisticated malware attack that was propagated through embedded macros in email attachments. As a Workspace administrator, you want to provide an additional layer of anti-malware protection over the conventional malware protection that is built into Gmail. What should you do to protect your users from future unknown malware in email attachments?

Options:

A.

Run queries in Security Investigation Tool.

B.

Turn on advanced phishing and malware protection.

C.

Enable Security Sandbox.

D.

Enable Gmail confidential mode.

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Questions 26

Your organization is about to expand by acquiring two companies, both of which are using Google Workspace. The CISO has mandated that strict ‘No external content sharing’ policies must be in place and followed. How should you securely configure sharing policies to satisfy both the CISO’s mandate while allowing external sharing with the newly acquired companies?

Options:

A.

Allow external sharing of Drive content for the IT group only.

B.

Create a Drive DLP policy that will allow sharing to only domains on an allowlist.

C.

Use shared drives to store the content, and share only individual files externally.

D.

Let users share files between the two companies by using the ‘Trusted Domains’ feature. Create an allowlist of the trusted domains, and choose sharing settings for the users.

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Questions 27

A company wants to distribute iOS devices to only the employees in the Sales OU. They want to be able to do the following on these devices:

  • Control password policies.
  • Make corporate apps available to the users.
  • Remotely wipe the device if it's lost or compromised

What two steps are required before configuring the device policies? (Choose two.)

Options:

A.

Turn on Advanced Mobile Management for the domain.

B.

Turn on Advanced Mobile Management for Sales OU

C.

Set up Device Approvals.

D.

Set up an Apple Push Certificate.

E.

Deploy Apple Certificate to every device.

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Questions 28

Your company has just acquired a new group of users. They have been provisioned into the Google Workspace environment with your primary domain as their primary email address. These new users still need to receive emails from their previous domain. What is the best way to achieve this for these new users, without updating the information of pre­existing users?

Options:

A.

Add the acquired domain as an alias to the primary Google Workspace domain.

B.

Add the acquired domain as a secondary domain to the primary Google Workspace domain, and then update the email information of all new users with alias emails.

C.

Update the Google-provided test domain to be the domain of the acquired company, and then update the email information of all new users with alias emails.

D.

Without adding a domain, update each user's email information with the previous domain.

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Questions 29

You have configured your Google Workspace account on the scheduled release track to provide additional time to prepare for new product releases and determine how they will impact your users. There are some new

features on the latest roadmap that your director needs you to test as soon as they become generally available without changing the release track for the entire organization.

What should you do?

Options:

A.

Create a new OU and tum on the rapid release track just for this OU.

B.

Create a new Google Group with test users and enable the rapid release track.

C.

Establish a separate Dev environment, and set it to rapid release.

D.

Ask Google for a demo account with beta access to the new features.

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Questions 30

As a Google Workspace administrator for your organization, you are tasked with controlling which third-party apps can access Google Workspace data. Before implementing controls, as a first step in this process, you want to review all the third-party apps that have been authorized to access Workspace data. What should you do?

Options:

A.

Open Admin Console > Security > API Controls > App Access Control > Manage Third Party App Access.

B.

Open Admin Console > Security > API Controls > App Access Control > Manage Google Services.

C.

Open Admin Console > Security > Less Secure Apps.

D.

Open Admin Console > Security > API Controls > App Access Control > Settings.

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Questions 31

Your employer, a media and entertainment company, wants to provision Google Workspace Enterprise accounts on your domain for several world-famous celebrities. Leadership is concerned with ensuring that these VIPs are afforded a high degree of privacy. Only a small group of senior employees must be able to look up contact information and initiate collaboration with the VIPs using Google Workspace services such as Docs, Chat, and Calendar.

You are responsible for configuring to meet these requirements. What should you do?

Options:

A.

In the Users list, find the VIPs and turn off the User setting “Directory Sharing.”

B.

Create a Group for the VIPs and their handlers, and set the Group Access Level to Restricted.

C.

In Directory Settings, disable Contact Sharing.

D.

Create separate Custom Directories for the VIPs and regular employees.

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Questions 32

You are the Workspace administrator for an international organization with Enterprise Plus Workspace licensing. A third of your employees are located in the United States, another third in Europe, and the other third geographically dispersed around the world. European employees are required to have their data stored in Europe. The current OU structure for your organization is organized by business unit, with no attention to user location. How do you configure Workspace for the fastest end user experience while also ensuring that European user data is contained in Europe?

Options:

A.

Configure a data region at the top level OU of your organization, and set the value to “Europe”.

B.

Add three additional OU structures to designate location within the current OU structure. Assign the corresponding data region to each.

C.

Configure a configuration group for European users, and set the data region to “Europe”.

D.

Configure three configuration groups within your domain. Assign the appropriate data regions to each corresponding group, but assign no preference to the users outside of the United States and Europe.

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Questions 33

Your business partner requests that a new custom cloud application be set up to log in without having separate credentials.

What is your business partner required to provide in order to proceed?

Options:

A.

Service provider logout URL

B.

Service provider ACS URL

C.

Identity Provider URL

D.

Service provider certificate

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Questions 34

Your organization is part of a highly regulated industry with a very high turnover. In order to recycle licenses for new employees and comply with data retention regulations, it has been determined that certain Google Workspace data should be stored in a separate backup environment.

How should you store data for this situation?

Options:

A.

Use routing rules to dual-deliver mail to an on-premises SMTP server and Google Workspace.

B.

Write a script and use Google Workspace APIs to access and download user data.

C.

Use a third-party tool to configure secure backup of Google Workspace data.

D.

Train users to use Google Takeout and store their archives locally.

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Questions 35

Your client is a multinational company with a single email domain. The client has compliance requirements and policies that vary by country. You need to configure the environment so that each country has their own administrator and no administrator can manage another country.

What should you do?

Options:

A.

Establish a new Google Workspace tenant with their own admin for each region.

B.

Create an OU for each country. Create an admin role and assign an admin with that role per OU.

C.

Create Admin Alerts, and use the Security Center to audit whether admins manage countries other than their own.

D.

Create a Team Drive per OU, and allow only country-specific administration of each folder.

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Questions 36

A user is reporting that after they sign in to Gmail, their labels are not loading and buttons are not responsive. What action should you take to troubleshoot this issue with the user?

Options:

A.

Collect full message headers for examination.

B.

Check whether the issue occurs when the user authenticates on a different device or a new incognito window.

C.

Check whether a ping test to service.gmail.com (pop.gmail.com or imap.gmail.com) is successful.

D.

Check whether traceroute to service.gmail.com (pop.gmail.com or imap.gmail.com) is successful.

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Questions 37

Your organization wants to grant Google Vault access to an external regulatory authority. In an effort to comply with an investigation, the external group needs the ability to view reports in Google Vault. What should you do?

Options:

A.

Create accounts for external users and assign Vault privileges.

B.

Share Vault access with external users.

C.

Assign an Archived User license to the external users.

D.

Temporarily assign the super admin role to the users

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Questions 38

Your company has received help desk calls from users about a new interface in Gmail that they had not seen before. They determined that it was a new feature that Google released recently. In the future, you'll need time to review the new features so you can properly train employees before they see changes.

What action should you take?

Options:

A.

Company Profile > Profile > New User Features > Enable “Scheduled Release”

B.

Apps > Google Workspace > Gmail > Uncheck “Enable Gmail Labs for my users”

C.

Company Profile > Profile > New User Features > Enable “Rapid Release”

D.

Device Management > Chrome > Device Settings > Stop auto-updates

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Questions 39

A company has thousands of Chrome devices and bandwidth restrictions. They want to distribute the Chrome device updates over a period of days to avoid traffic spikes that would impact the low bandwidth network.

Where should you enable this in the Chrome management settings?

Options:

A.

Randomly scatter auto-updates.

B.

Update over cellular.

C.

Disable Auto update.

D.

Throttle the bandwidth.

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Questions 40

After migrating to Google Workspace, your legal team requests access to search all email and create litigation holds for employees who are involved with active litigation. You need to help the legal team meet this request.

What should you do?

Options:

A.

Add the legal team to the User Management Admin system role.

B.

Add the legal team to the Google Vault Google Group.

C.

Create a custom role with Google Vault access, and add the legal team.

D.

Create a matter in Google Vault, and share with the legal team.

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Questions 41

Your-company.com recently started using Google Workspace. The CIO is happy with the deployment, but received notifications that some employees have issues with consumer Google accounts (conflict accounts). You want to put a plan in place to address this concern.

What should you do?

Options:

A.

Use the conflict account remove tool to remove the accounts from Google Workspace.

B.

Rename the accounts to temp@your-company.com, and recreate the accounts.

C.

Ask users to request a new Google Workspace account from your local admin.

D.

Use the Transfer tool for unmanaged users to find the conflict accounts.

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Questions 42

You are in the middle of migrating email from on-premises Microsoft Exchange to Google Workspace. Users that you have already migrated are complaining of messages from internal users going into spam folders. What should you do to ensure that internal messages do not go into Gmail spam while blocking spoofing attempts?

Options:

A.

Train users to click on Not Spam button for emails.

B.

Add all users of your domain to an approved sender list.

C.

Force TLS for your domain.

D.

Ensure that your inbound gateway is configured with all of your Exchange server IP addresses.

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Questions 43

Your organization is in the process of deploying Google Drive for desktop so that your users can access Drive files directly from their desktops. For security reasons, you want to restrict Drive for desktop to only company-owned devices. What two steps should you take from the admin panel to restrict Drive for desktop to only company-owned devices?

Choose 2 answers

Options:

A.

Create a company-owned device inventory using an asset tag.

B.

Devices > Endpoints > Add a filter-> Management Type > Drive for desktop > Apply

C.

Apps > Google Workspace > Drive and Docs > Features and Applications > Google Drive for Desktop > Only Allow Google Drive for desktop on authorized devices

D.

Install the Google Endpoint Verification extension on machines using Drive for Desktop.

E.

Create a company-owned device inventory using serial numbers of devices.

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Questions 44

Your organization recently deployed Google Workspace. Your admin team has been very focused on configuring the core services for your environment, which has left you little time to pay attention to other areas. Your security team has just informed you that many users are leveraging unauthorized add-ons, and they are concerned about data exfiltration. The admin team wants you to cut off all add-ons access to Workspace data immediately and block all future add-ons until further notice. However, they approve of users leveraging their Workspace accounts to sign into third-party sites. What should you do?

Options:

A.

Modify your Marketplace Settings to block users from installing any app from the Marketplace.

B.

Set all API services to “restricted access” and ensure that all connected apps have limited access.

C.

Remove all client IDs and scopes from the list of domain-wide delegation API clients.

D.

Block each connected app's access.

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Questions 45

You are using Google Cloud Directory Sync to manage users. You performed an initial sync of nearly 1,000 mailing lists to Google Groups with Google Cloud Directory Sync and now are planning to manage groups directly from Google. Over half the groups have been configured with incorrect settings, including who can post, who can join, and which groups can have external members. You need to update groups to be configured correctly.

What should you do?

Options:

A.

Use the bulk upload with CSV feature in the Google Workspace Admin panel to update all Groups.

B.

Update your configuration file and resync mailing lists with Google Cloud Directory Sync.

C.

Create and assign a custom admin role for all group owners so they can update settings.

D.

Use the Groups Settings API to update Google Groups with desired settings.

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Exam Name: Google Cloud Certified - Professional Google Workspace Administrator
Last Update: Apr 30, 2024
Questions: 160
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