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Which type of purchase is best suited for single sourcing with a preferred supplier to reduce supply chain risk?
Which of the following actions is in accordance with the Ten Principles in the United Nations (UN) Global Compact?
A manufacturer and the distributors of its products have decided to focus on price and product availability as strategic priorities. Which of the following values would be the most appropriate measure of customer service?
Which of the following actions is most appropriate to take with a supplier whose ratings are below the agreed-upon performance levels?
Which of the following advantages of radio frequency identification (RFID) is the main benefit for material handling?
A company produces and distributes a family of soft drinks in a single country. It has developed and will introduce a new family of soft drinks for weight- and health-conscious individuals. There currently are no competitors with nationwide distribution for this category of soft drinks. Which of the following supply chain strategies would be most appropriate for the two product families?
A manufacturer is the leader of a group of trading partners that are collaborating to improve customer service levels and profitability. Which of the following methodologies would be most appropriate for synchronizing supply and demand across the supply chain?
Which of the following actions is most likely to increase total supply chain risk?
A company that sells direct to industrial and commercial businesses has become successful by being responsive to the needs of its customers. The company currently produces in each country all of the products it sells in that country. Several countries in which the company operates have negotiated an agreement to establish a trading bloc. Which of the following actions by the company would be most appropriate if the agreement is implemented?
Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?
Customizing can be an effective warehousing strategy because it allows a company to:
The social dimension of sustainability typically would be addressed when developing and implementing policies regarding:
A company that sells engineered-to-order products is planning implementation of a supplier relationship management system (SRM) for direct materials. Which of the following factors is most likely to make the implementation difficult?
In an advanced planning system, which of the following modules feeds the master planning module?
When implementing e-commerce in the supply chain, a company's toughest challenge most likely will be:
When doing international business, a company's total line-haul costs will vary with the:
The process used to determine the impact of promotions, price discounts, and rebates on demand forecasts commonly is referred to as demand:
Inventory parameters established using analytic inventory techniques typically are based on balancing:
The demand side of a traditional warehouse management system primarily is concerned with:
A company most likely would consider moving a portion of its manufacturing to a second location to:
A company that has consistently achieved a high level of on-time delivery performance has decided to reduce its inventory level significantly. Which of the following outcomes is the most likely effect of that decision on the company's on time delivery performance?
A firm is undertaking a revision of its financial metrics to make them more comprehensive and has decided to use metrics such as return on investment (ROI), return on assets (ROA), and economic value added (EVA). This is an example of utilizing which of the following types of metrics?
A company originally based in Germany sets up companies in India, China, Vietnam, Mexico, and Brazil. It sources most of the raw materials locally and employs the local workforce to manage and produce finished goods. Most of the goods produced are consumed in the same country. The company can be classified as what type of enterprise?
A toy company decides to buy more products from an overseas company to reduce costs. To make sure that goods clear customs more quickly, the company most likely would engage a:
Which of the following actions would be most appropriate for an enterprise that has successfully integrated internal supply chain management systems and functions?
What is the primary benefit of using a central storage warehouse for all components rather than using point-of-use storage?
A corporation must consider which of the following factors when selecting its enterprise resources planning system?
A manufacturer offers a trade-in allowance on a new machine when the customer returns the old machine. The manufacturer reconditions the returned machine locally and then sells it on the used market for a profit. This program is an example of a focus on:
A company ships from its manufacturing facilities directly to its warehouses. If the number of warehouses increases, transportation costs between manufacturing facilities and warehouses most likely will:
Which of the following warehousing tools enables wireless scanning of products?
Which of the following factors typically is most important in successfully implementing sales and operations planning (S&OP)?
Which of the following outcomes occurs when direct shipping is used instead of a distribution network?
Which of the following processes would a company use to evaluate the risk profile for end-of-life planning for a product family?
A product design that can be produced to requirements even when conditions in the production process are unfavorable typically is known as what type of design?
A company that is focused on customer relationship management is most likely to take which of the following actions for customers who have been profitable over time?
The customer who provides point-of-sale data remains the sole decision-maker regarding order quantities when what type of inventory strategy is used?
Risk management assessment tools are common techniques used in which certification program?
Throughout most of the supply chain, safety stock will be de-emphasized as a result of improved:
Which of the following benefits should a supplier expect to receive by becoming a certified supplier?
Which of the following actions is most likely to improve the flow of funds between a group of supply chain partners?
A well-grounded program in which a company focuses on customer success involves:
A firm wants to lose customers that don't value the unique products and services the firm offers and to attract and retain customers that want what the firm offers. Engaging in this activity should allow the firm to:
A media company offers a majority of its movies through a specific distributor. The media company is beginning to produce content for a new foreign market to which the distributor has exclusive access. To maximize savings and gain entry to this new market, the media company should:
When designing a supply chain for strategic advantage, a company first should consider:
Which of the following actions typically would be the first step in implementing the philosophy of customer relationship management?
A large manufacturer wanting to be more competitive in the global market place decided to outsource its transportation and return processing to other companies on a contractual basis. The companies providing the services would be referred to as:
The process of gathering data about what customers need and ensuring that desired features are included in the design and initial planning phase of a new product or service is known as:
A company has been delivering a global product that no longer appears profitable. Senior management’s best response is to:
Reverse supply chain activity typically peaks nearest the beginning of which of the following stages of the product life cycle?
Keeping all other factors equal, a company typically will try to maintain higher service levels for products with:
Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?
A company's annual cost of goods sold is $350 million, and inventory carrying cost is 18%. The company averages four inventory turns. The cost savings resulting from increasing inventory turns from four to six would be:
A remanufacturer of equipment is most likely to have what type of supply chain?
The most likely benefit of implementing a collaborative transportation management system is:
Compared to mass-media marketing, customer relationship management has the advantage of allowing the organization to:
Maintaining a long-term collaborative relationship with a trading partner requires:
A company’s decision to charge different prices for the same service sold in different market segments is most likely based on which of the following metrics?
Which of the following benefits of supplier relationship management typically results from collaboration with a few critical suppliers?
A firm has identified groups of customers based on specific characteristics the customers desire from products and services the firm can provide. Characteristics include lead times, pricing tiers, and service levels. The firm is engaged in which of the following activities?
A company plans to maximize profitability by charging more for its products at retail locations than on its website. Which of the following segmentation strategies would best support this plan?
Which of the following practices has improved management of the customer pipeline?
A manufacturer uses standard costing, and a potential supplier uses activity-based costing. This difference most likely will have implications for which of the following types of future decisions?
Compared to a global strategy, a multicountry strategy would be characterized by:
Which of the following types of information would be an appropriate basis for a qualitative forecast?
The question below is based on the following flowchart:
Which of the following phrases most accurately describes the complete flow of demand information?
Companies are more likely to consider the consequences of their product design decisions when they view the reverse supply chain as an extension of the:
Which of the following marketing strategies emphasizes offering services at a lower price than rival services with comparable features?
The focus of collaborative supply chain management differs from a transactional approach by its emphasis on the:
A company manufactures special products for select customers. When demand for these products drops, the manufacturer can switch the production line to a commodity-type product that can be sold on the open market at reduced terms to generate cash. The company is executing a corporate strategy that is based on:
When an importer and manufacturer are operating in a free trade zone, payment of a customs duty is triggered when products are:
Which of the following actions by trading partners will likely reduce the goods that will be processed by the reverse supply chain?
When a company undertakes a win-back strategy without considering the profitability of customer accounts, it is neglecting which of the following key elements?
Implementation of supply chain applications based on which of the following technologies is most likely to have the lowest fixed costs?
Potential customers of a company's new product have tight tolerance requirements. The company plans to purchase a critical component. To meet customer requirements, the company should first:
The transportation manager at a consumer goods manufacturer has decided to begin shipping full truckload rather than less-than-truckload quantities. Which of the following outcomes is likely following implementation of this decision?
A company currently produces custom goods for a limited market. To increase market share, the company will implement a strategy to reduce the number of products it produces and reduce delivery lead time. The company can increase its chances of achieving the strategy by:
Which of the following ISO standards is used to assist organizations with sustainable development?
Benchmarking a firm's performance against industry competitors is most valuable because it can reveal:
Allowing for organizational restructuring is an example of which of the following steps in creating successful strategic alliances among suppliers?
Which of the following activities typically would be an appropriate application of the ISO 31000 Risk Management Principles and Guidelines?
Which of the following factors typically is the most significant impediment to implementing collaborative commerce?
Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?
Which of the following consequences is a result of shipping directly from the point of manufacture to the customer rather than through a distribution network?
Which of the following forecasting methods relies on the opinions of a panel of experts?
Which of the following organizational design choices is an example of vertical integration?
A company considers outsourcing its information technology support to a low-cost region on another continent. The company currently has no business presence there. Which of the following actions is most effective in helping to select a service provider?
The probability of customer dissatisfaction is highest when which of the following conditions exists?
Using an independent service provider for logistics would be most appropriate in which of the following situations?
Which of the following indicators is most appropriate to use as a measure of supply chain utilization?
Compared to a blanket purchase order, a supplier alliance agreement is best differentiated by:
Which of the following results can be expected from sharing a common understanding of demand and consumption patterns among supply chain participants?
Which of the following attributes typically makes reverse logistics processes more complicated than outbound logistics processes?
Risk pooling enables a lower total inventory level without affecting service levels based on which of the following assumptions?
A firm supplies products and services to a wide variety of industries with varying requirements for responsiveness and reliability. Many customers across these industries are not satisfied with the firm’s ability to meet the lead time and on time delivery requirements. Which of the following tools is most appropriate for the firm to use to improve customer service?
A company that produces standardized products and sells them through retailers via a responsive transportation system has decided to expand its sales with an online store for customized products. Which of the following distribution strategies would be the most appropriate for the business-strategy change?
Which of the following corporate strategies is most consistent with a flexible supply chain strategy?
Improving fill rate is an objective related to which of the following perspectives of a balanced scorecard?
Which of the following variables is the most appropriate customer-facing goal used to determine the target inventory level?
Which of the following reasons it often why many companies fail ' to achieve the implementation benefits of reverse logistics?
For an item with high profit impact and low supply risk, what would be a likely procurement strategy to support the overall supply strategy?
Increased collaboration and access to channel partner competencies are achieved by sharing:
Which of the following statements best identifies the value of using a supplier rating system?
Which of the following factors typically is most important to a company that uses the chase production strategy when evaluating potential suppliers for a component?
Which of the following factors is a key motivation for supply chain collaboration?
Bullwhip effect can be reduced by which of the following combinations of actions?
When developing an environmentally responsible purchasing program, which of the following alternatives should be considered?
Which of the following metrics compares the cost of goods sold (COGS) for a period to the average inventory cost for a period?
Which of the following factors is the key determinant of safety stock for finished goods?
A company planning to build collaborative relationships with trading partners should first:
A sales and marketing directory who wants to transform a company into a customer-driven organization most likely would consider:
Which of the following sustainability tools is most appropriate for managing environmental compliance with regulatory requirements?
A company has decided to source, manufacture, and distribute its products from its own facilities located throughout the world. This strategy is best described as: A. horizontal integration.
B. a universal distribution system.
C. vertical integration.
D. an outsourced supply chain.
Due diligence for conflict- or high-risk-materials should include which of the following processes:
Which of the following cost elements typically would be included in the cost of carrying inventory?
Interpersonal communication skills and negotiation with suppliers is important because it:
The most appropriate benchmark for an organization to use to evaluate its supply chain management practices is a firm that:
Which of the following processes is key to customer relationship management (CRM)?
Which of the following actions is most appropriate when implementing a strategy to create customer-affordable value?
Which of the following tools will facilitate greater collaboration as the supply chain matures?
A company has a high product mix and has decided to increase its supply chain flexibility. The most appropriate action for the company to take is to:
A retailer that operates a three-level distribution network is considering eliminating one level in the network and shipping directly from the regional warehouses to the retail outlets. Which of the following outcomes is most likely to result?
The design process by which a firm structures and manages the supply chain to achieve optimization is called:
Using financial tools to minimize the impact of currency fluctuations is an example of what type of risk management strategy?
When a company works on controlling stockout frequency, the company is addressing which of the following attributes of customer service?
A high level of which of the following attributes is considered to be undesirable in a supply chain?
Which of the following metrics is the most appropriate measure of supply chain responsiveness?
Which of the following processes enables joint planning of key supply chain activities?
TESTED 06 May 2024