APICS CSCP Dumps Questions Answers

Mass customization is a technique that combines the flexibility and personalization of custom-made products with the low unit costs associated with mass production. By leveraging advanced technologies and processes, companies can offer products tailored to individual customer preferences while still achieving high-volume production efficiencies. This approach enables companies to cater to multiple market segments by providing a variety of product options, features, and configurations that appeal to different customer needs without sacrificing economies of scale. This method is particularly effective in markets where customers demand both variety and personalized products.

References:

• Pine, B. J. (1993). "Mass Customization: The New Frontier in Business Competition." Harvard Business School Press.
• Tseng, M. M., & Jiao, J. (2001). "Mass Customization." In Handbook of Industrial Engineering (pp. 684-709). Wiley.

In a prioritized order fulfillment system, customers are served based on their priority. If customers A, B, and C are prioritized in that sequence, customer A will always have the highest service level, followed by B, then C. Since customer B is prioritized over C, customer B will have a higher service level compared to customer C. This prioritization affects the timeliness and reliability of order fulfillment for each customer.References:

• "Customer Prioritization in Supply Chain Management." SCM World.
• "Order Fulfillment Strategies." APICS (Association for Supply Chain Management).

Drop shipping is a fulfillment method where retailers do not keep products in stock but instead transfer customer orders and shipment details directly to the supplier or manufacturer, who then ships the goods directly to the customer. Here’s how it works step-by-step:

• Customer Order: A customer places an order with the retailer.
• Order Transfer: The retailer forwards the order and shipping details to the supplier or manufacturer.
• Supplier Fulfillment: The supplier or manufacturer prepares the order and ships it directly to the customer.
• Inventory Management: The retailer does not handle or store inventory, reducing warehousing and logistics costs.
• Benefits: This method can reduce inventory holding costs, minimize handling time, and improve cash flow for the retailer, as they do not pay for inventory until it is sold.

References

• Chopra, S., & Meindl, P. (2016). Supply Chain Management: Strategy, Planning, and Operation.
• Bowersox, D. J., Closs, D. J., & Cooper, M. B. (2013). Supply Chain Logistics Management.