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Which of the following best describes effective preparation of the union and the employer for an arbitration hearing?
Which of the following modifications to an employee compensation program would most likely improve retention of top talent in a highly competitive industry?
Which of the following is the greatest challenge for HR professionals when measuring employee productivity?
Which of the following groups of HR Information System users is most likely to access the system frequently, seeking up-to-date information to guide their employee-related decisions?
Which of the following assessment types considers the different perspectives of HR professionals, supervisors, and other managers when identifying challenges that can be met through training or development?
Which of the following types of benchmarking should managers use to determine the best practices of similar organizations in their industry?
To fill a vacancy, HR posts a job opening that includes the job description and a list of the most desirable characteristics of employees. Potential candidates who do not have the desired characteristics do not apply for the job. What does this represent?
An HR leader wants to implement a proactive retention model to reduce the risk of the organization losing key talent. Which of the following actions would relate most directly to this approach?
Use of safety awareness programs, preventive maintenance, and the development of policies and training modules for unique situations such as confined space entry are examples of which form of risk control?
What is the term for an employee leaving an organization to pursue other development activities and later returning to their job?
An employee who increases their smoking, use of alcohol, or reliance on psychotherapeutic drugs during periods of increased stress is most likely showing which type of strain?
Which of the following types of training would best convey an organization's values and decision-making policies and thus optimize organizational effectiveness?
Which of the following is a key focus of HR audits for training and development in relation to the evaluation of training program outcomes?
Which of the following key messages should be in an employee total rewards statement?
If management is willing to pay between $17 and $22 per hour for a job, and the union is willing to accept between $20 and $25 per hour, what is the bargaining zone of agreement?
The third category of job performance, counterproductive behaviour, divides those behaviours into 4 sub-categories. Which of the following pairs of sub-categories demonstrates behaviour that intentionally disadvantages the organization?
Which of the following HR activities supports organizational guidelines to help prevent and address employee-related problems, such as unacceptable workplace conduct and poor punctuality?
Which of the following work arrangements provides multiple work schedule alternatives aimed at increasing job satisfaction and reducing employee absenteeism?
A health and safety training development process begins with which of the following activities?
In the process of environmental scanning, which stage involves systematically following key indicators that may affect the organization?
Why is it important for the HR profession to have its own Code of Ethics and Rules of Professional Conduct?
Which of the following employee rights is incorporated into an employer's interpretation of due process?
What type of program encourages employees who are visible minorities to seek guidance from a senior manager to help them achieve career success?
An organization has 20 separations during a month, with an average of 500 employees throughout the month. What was the organization's turnover rate?
A training program costs $200,000 and the financial benefit is $600,000. What is the return on investment for each dollar spent?
What is the purpose of the National Standard for Psychological Health and Safety in the Workplace?
A team leader notices that team members are reluctant to share ideas. Which of the following interventions is most likely to improve this situation?
Which of the following HR forecasting tools assists management in reviewing summarized information about the capabilities of current employees?
Alannah consistently has a positive view of life and believes everyone she works with has a similar view. What is this an example of?
In a diverse organization, which of the following initiatives most effectively reduces the risk of cultural misunderstandings that could negatively affect team performance?
Evaluating trainees' performance with a 360° feedback system aligns best with which level of the Kirkpatrick Model of Training Evaluation?
Which of the following performance appraisal methods requires the rater to compose a statement describing employee characteristics?
How should an HR professional respond to an employee who wants to understand why their prescription benefit claim has been denied?
A performance appraisal may include which of the following as part of the overall process to most effectively encourage and enhance employee learning and development?
Which of the following statements best describes the training evaluation process?
Which of the following training delivery methods is most effective when the training involves high-risk hazards?
An organization hires 100 sales employees, with an employee requirement ratio of 20 (i.e., $20,000 per employee). The organization predicts that the total dollar value of sales will not change this year. If the organization wants to increase its employee requirement ratio to 25 (i.e., $25,000 per employee), how many sales employees should be laid off?
Which of the following creates a list of important duties and job responsibilities performed by jobholders that lead to job success?
Who should be present during an employee's annual performance appraisal meeting?
Which of the following is an example of a developmental decision based on the results of an employee's performance appraisal?
Why would an HR professional recommend using alternative dispute resolution as a substitute for arbitration?
In which compensation management strategy are separate organizational units given the responsibility to make their own decisions?
Which types of graphics are most effective for illustrating the relationship between 2 variables?
Which of the following combinations best indicates whether a work environment will support an effective training program?
At which step of the HR development planning process is an organization responsible for identifying, in collaboration with the employee, resources that are needed for the employee to reach their goals?
A training department wants to demonstrate to the executive team that a training program had a direct impact on meeting organizational goals. As part of its training evaluation process, the department should collect data that assesses which of the following?
TESTED 02 Nov 2025
