Scaled Agile SSM Dumps Questions Answers

According to the SAFe® (Scaled Agile Framework) guidelines, an effective Scrum Master or Team Coach (SM/TC) exhibits several key traits that enable them to support Agile Teams effectively. One of the most emphasized characteristics is the ability to navigate conflict constructively.

A "conflict navigator" refers to someone who helps the team identify and work through disagreements in a productive way. Rather than avoiding or suppressing conflict, a skilled Scrum Master uses it as an opportunity to surface issues, enhance team learning, and drive continuous improvement. This aligns with the servant-leadership stance encouraged both in SAFe and the Scrum Guide.

While traits like being charismatic or ambitious may be personally beneficial, they are not explicitly listed in SAFe or Scrum literature as core attributes for Scrum Masters. Similarly, competitiveness could actually contradict the collaborative, team-focused nature of Agile frameworks.

From the SAFe® Scrum Master role description:

“Effective Scrum Masters are servant leaders who display characteristics such as active listening, empathy, persuasion, and conflict facilitation.”

This highlights the importance of conflict facilitation, making “Conflict navigator” the correct answer.

For full reference, see:

???? SAFe Scrum Master Role – Scaled Agile Framework

In SAFe®, Iteration Planning is the event where the team determines how much work they can commit to for the upcoming iteration and aligns on the iteration goal. The recommended first step of Iteration Planning is to establish team capacity.

By identifying the available capacity (in person-days or story points) considering holidays, time off, or other commitments, the team ensures realistic planning and avoids overcommitment. This forms the foundation for selecting appropriate backlog items that fit within available capacity.

From SAFe guidance:

“Iteration Planning starts with establishing the team’s capacity for the upcoming iteration. This ensures that the team commits to a realistic amount of work based on their availability.”

Therefore, the correct answer is D. Establish capacity, as it is the first and most critical step in effective iteration planning.