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PK0-005 CompTIA Project+ Certification Exam Questions and Answers

Questions 4

Which of the following provides the best justification for undertaking a project?

Options:

A.

Scope statement

B.

Business case

C.

Sponsor request

D.

Project charter

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Questions 5

A project coordinator has started a new project and is reviewing the following characteristics provided by the customer:

• Two developers

• High uncertainty about existing systems

• Risk of frequent requirement changes

• Tight deadlines

Which of the following project methodologies would be best to use in this situation?

Options:

A.

PRINCE2

B.

Scrum

C.

SAFe

D.

XP

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Questions 6

When creating a project schedule, a project manager adds activities with zero duration. Which of the following describes these types of activities?

Options:

A.

Critical paths

B.

Resources

C.

Milestones

D.

Work breakdown structures

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Questions 7

A project manager is coordinating multiple teams of six people that will each provide feedback for a new product. The teams are recording their opinions, which may be used to define the final product that is sent to mass production. Which of the following best describes this technique?

Options:

A.

Demonstration

B.

Workshop

C.

Brainstorming

D.

Focus group

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Questions 8

An existing application that is highly utilized by clients is moving to a new release. Which of the following environments contains this application?

Options:

A.

Development

B.

Production

C.

Testing

D.

QA

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Questions 9

A PM needs to calculate the progress of the whole project scope for a presentation to the sponsor. Which of the following is the first document the PM should update?

Options:

A.

Project network diagram

B.

Gantt chart

C.

Issue log

D.

Risk report

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Questions 10

Which of the following activities are performed during the closing phase? (Select three).

Options:

A.

Requesting project charter sign-off

B.

Recognizing project team efforts and rewarding team members

C.

Working with the financial team to obtain return of investment

D.

Revoking resource credentials from the system

E.

Updating the risk register with new findings

F.

Informing the functional manager about the release of resources

G.

Monitoring project team performance

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Questions 11

A piece of equipment has malfunctioned and is stalling the completion of a deliverable for a project. Which of the following should the project manager do next?

Options:

A.

Buy a replacement for the faulty equipment.

B.

Get the maintenance team to resolve the issue.

C.

Escalate the issue to the project sponsor.

D.

Rate the severity of the impact the issue has on the project.

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Questions 12

A PM is responsible for implementing a new customer relationship management system and has learned that the sales organization is reluctant to utilize the new system. The organization's reluctance could jeopardize the success of the project. Which of the following steps should be taken to understand the adoption issues and gain organizational acceptance of the initiative? (Select TWO).

Options:

A.

Train users on the proper use of the system.

B.

Escalate the issue to the CCB

C.

Hold sessions to understand user challenges.

D.

Track system usage and report user activity.

E.

Log the issue in the project risk register.

F.

Create a memorandum of acceptable use.

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Questions 13

Project stakeholders have asked the team to use Scrum to run a software implementation project. Which of the following is most likely to take place during a Scrum ceremony?

Options:

A.

Reviewing project blockers

B.

Defining roles and responsibilities

C.

Establishing a project schedule

D.

Determining a project budget

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Questions 14

A project is moving into the user acceptance testing phase. Several resources will be needed to execute different steps in the testing plan. Which of the following would be the best tool to allow the resources to remain at their desks and only react when needed?

Options:

A.

Ticketing system

B.

Videoconference

C.

Simple messaging system

D.

Corporate social media

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Questions 15

Due to budgetary and time constraints, a PM scheduled a meeting with all stakeholders during the planning phase to review the requirements and come to an agreement on the minimum viable product that would be acceptable. Which of the following would be used to document this input?

Options:

A.

Project change management plan

B.

Project management plan

C.

Project transition plan

D.

Project communication plan

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Questions 16

Which of the following best represents the project impact to a company's brand value?

Options:

A.

The project is compliant with local and state laws and becomes the standard for new projects.

B.

The project promotes new initiatives to expand its benefit to other communities.

C.

The project exceeds the sales quota for the third quarter and raises the bar for next periods.

The project meets the expected milestones and finishes on time and within budget.

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Questions 17

A project manager will conduct a release on the third Friday of the month. The project manager has notified users that the application will be unavailable for eight hours. Hence, users need to save any information in advance. Which of the following is the project manager most likely conducting?

Options:

A.

Application deployment

B.

Rollback plans

C.

Validation checks

D.

Maintenance window schedules

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Questions 18

Which of the following should be considered first when determining the privacy management for project data?

Options:

A.

Evaluating the current privacy protection program

B.

Understanding applicable privacy regulations

C.

Maintaining awareness of industry best practices

D.

Implementing security role-based controls

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Questions 19

A business analyst has gathered information directly from the client and is currently working with the project manager to identify what to include in the document in order to finish it. Which of the following processes should the project manager do next?

Options:

A.

Validate the scope.

B.

Create the work breakdown structure.

C.

Define the scope.

D.

Collect the requirements.

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Questions 20

A hurricane delays the shipment of critical equipment for a project. Which of the following is BEST to use to document the effects of this delay?

Options:

A.

Issue log

B.

Gantt chart

C.

Milestone chart

D.

Change control log

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Questions 21

An IT intern was assigned to set up workstations as part of a project. The IT intern was very careful to do the task well and initially referred to notes while performing the task. By the end of the two-week rotation, the IT intern no longer needed the notes and completed more set-ups in less time. Which of the following MOST likely represents the observed relationship in this scenario?

A)

B)

C)

D)

Options:

A.

Option A

B.

Option B

C.

Option C

D.

Option D

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Questions 22

A project manager is leading the implementation of a new service for a well-known, global company for which brand image is most important. The project will rely on contracted services. As part of the request for proposal process, the project team has identified a short list of vendors to submit proposals. Which of the following items should the project team consider as a primary factor to remove a vendor from consideration?

Options:

A.

The vendor's proposed schedule does not align with the desired schedule.

B.

The vendor is new and not well established in the market.

C.

The vendor has been linked to ESG concerns within the past month

D.

The vendor's quote was the highest of all the proposals.

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Questions 23

Following a successful release, a project manager sent a survey to all stakeholders to gain an understanding of opportunity areas for the team. Which of the following can use the survey results as an input?

Options:

A.

Daily stand-up

B.

Project momentum

C.

Performance feedback

D.

Meeting minutes

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Questions 24

A project manager needs to ensure that the products produced during the project meet the highest quality standards and that team members understand the importance of these standards. Which of the following should the project manager do?

Options:

A.

Train the team members.

B.

Assess the resource pool.

C.

Develop a QA plan.

D.

Create RACI matrix.

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Questions 25

A PM learns about some communication issues with different stakeholders and team members. Which of the following should the PM do NEXT?

Options:

A.

Escalate the communication issues.

B.

Implement a communication platform.

C.

Review the communication plan.

D.

Talk with the head of the PMO.

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Questions 26

A project manager has been scheduling and facilitating project meetings, scribing the minutes, distributing the minutes, and sending agendas prior to upcoming meetings. However, the project manager is frustrated because action items are not being completed. Which of the following should the project manager do to alleviate these concerns?

Options:

A.

Use a software tool during the meeting that can create a transcript of what is discussed.

B.

Have a standing agenda that is vague enough so that it can be used again.

C.

Delegate the roles and responsibilities to improve meeting management.

D.

Reprimand project team members for not completing assigned action items.

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Questions 27

In order to complete a major project deliverable, very specialized resources are required for some tasks. The PM failed to take into consideration during planning that the required resources would be available for fewer hours than required. Which of the following should the PM do first to make schedule changes?

Options:

A.

Add a new risk.

B.

Perform an impact analysis.

C.

Escalate to the sponsor.

D.

Raise a change request.

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Questions 28

A development team, which is working on a software project demonstrates software functionality 10 project stakeholder a week before the implementation date. Several stakeholders comment that the software does not meet the communicated expectations. Which of the following tools should the project manager use to validate the functionality?

Options:

A.

Project status report

B.

Requirements Traceability Matrix

C.

Detect log

D.

Signed project charter

E.

Work breakdown structure

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Questions 29

Two team members have a minor disagreement on how a task should be performed. The project manager plans to meet with the team members to discuss the matter. Which of the following techniques should the project manager use to emphasize the areas of agreement and downplay the opposing views?

Options:

A.

Compromising

B.

Forcing

C.

Smoothing

D.

Collaborating

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Questions 30

A new project team started work three months ago. The team members are increasing their work productivity and are comfortable asking for help with tasks. Which of the following describes the current stage of the project team?

Options:

A.

Performing

B.

Adjourning

C.

Forming

D.

Norming

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Questions 31

A critical business initiative introduced new processes and technology to the organization. Which of the following approaches should be used to ensure the deliverables are increasingly adopted and leveraged by the organization over time?

Options:

A.

Creation of a social news forum

B.

Management directives to use the new system

C.

New user kickoff meeting

D.

Monthly feedback and training sessions

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Questions 32

A demo presentation for a global project was not as successful as expected because the development team misinterpreted which features needed to be incorporated. Which of the

following has the project manager identified?

Options:

A.

Technological factors

B.

Poor sample data

C.

Language barriers

D.

Scope creep

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Questions 33

Which of the following is a typical characteristic of Scrum?

Options:

A.

Large teams

B.

Low-risk scope

C.

Self-organized team

D.

Well-defined scope

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Questions 34

During the execution phase, a new PM was assigned to a project. The PM received a request to add new functionality to the system that is being developed. While the PM was conducting a preliminary review with the team, the technical lead highlighted that this functionality request was rejected during the planning phase. Which of the following documents is the best source for the PM to use to confirm this assertion?

Options:

A.

Issue log

B.

Scope statement

C.

Risk report

D.

Change log

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Questions 35

A project manager is in the closing phase of an IT asset refresh project that involves the disposal of several computers. The project sponsor notified the project manager that the company recently received a penalty as a result of disposing of some computers improperly. Which of the following should have been considered during initial planning to prevent this situation?

Options:

A.

ESG

B.

PHI

C.

Pll

D.

ROI

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Questions 36

A project manager is receiving reports of the actual project expenditures and, based on this information, is making adjustments to the budget. In which of the following phases does this occur?

Options:

A.

Planning

B.

Closure

C.

Initiation

D.

Execution

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Questions 37

During a sponsor meeting, a PM is assigned to manage a new external project for an IT consultant. The sponsor wants the PM to establish an agreement regarding the exchange of money between both parties. Which of the following documents would the PM most likely create?

Options:

A.

Business requirement

B.

Client statement of work

C.

Formal contract

D.

Project charter

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Questions 38

A company is implementing a new radar system from July to September. The project manager knows these months are the peak hurricane season for this region. Which of the following should the project manager develop to mitigate the risk to the project?

Options:

A.

Data plan

B.

Contingency plan

C.

Rollback plan

D.

Recovery plan

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Questions 39

A developer focused on a single story during an entire sprint. The story was underestimated and, therefore, was not completed. Which of the following steps should the Scrum team take next?

Options:

A.

Assign more resources to complete similar stories in the future.

B.

Break the stories into workable items that can be completed within one sprint.

C.

Extend the sprint duration when required with the approval of the product owner.

D.

Release the current progress into production and carry over the rest of the code for the next sprint.

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Questions 40

A developer recommends modifying an existing portion of code that is not part of the scope and is causing low performance on the current solution. Which of the following actions should the project manager most likely take?

Options:

A.

Ask a developer to create a change request.

B.

Do nothing because recommendation is scope creep.

C.

Ask a developer to implement the recommendation.

D.

Communicate the change status.

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Questions 41

Which of the following is a reason to use a SOW on a project?

Options:

A.

To find out the contact information for the vendors

B.

To review the list of stakeholders

C.

To ensure the team stays within the scope of the contract

D.

To give explicit instruction on how to execute the work

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Questions 42

A critical piece of equipment that is needed for the installation of a point-of-sale solution is delayed from the manufacturer. The delay will cause the project to be significantly behind schedule. The project manager decides to buy the item at a higher cost from another vendor who can supply it immediately. Which of the following risk management approaches has the project manager taken?

Options:

A.

Mitigate

B.

Transfer

C.

Accept

D.

Share

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Questions 43

Although a project was successfully released into production a month ago, a project manager continues to receive project-related work. Which of the following is the reason for this issue?

Options:

A.

The project manager did not release the resources.

B.

The project is in the verification testing phase.

C.

The project manager did not complete the project closure phase.

D.

The project manager did not remove access.

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Questions 44

Several stakeholders have declined the invitation for the kickoff of a major digital transformation protect. Which of the following actions should the project manager take NEXT?

Options:

A.

Escalate directly to the project sponsor

B.

Push the kickoff meeting out by one week

C.

Proceed with the kickoff as planned

D.

Identity replacements for project stakeholders

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Questions 45

A project is executed to migrate all data to a single system following the merger of two companies. The team validates that system performance will not be impacted. Which of the following did the team perform?

Options:

A.

Regression testing

B.

Smoke testing

C.

Stress testing

D.

Automation testing

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Questions 46

During a kickoff call, a project was rejected by the legal department due to the risk of violating new legislation. Which of the following was applied?

Options:

A.

Awareness of the local environment

B.

Awareness of the brand value

C.

Awareness of the resource constraints

D.

Awareness of the company's mission

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Questions 47

A project manager and team are currently in the planning phase of a project. Which of the following should the team do during this phase?

Options:

A.

Identify and assess stakeholders.

B.

Hold daily status meetings.

C.

Remove access and plan the project sign-off.

D.

Review assumptions and constraints for input to the risk register.

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Questions 48

As a result of an approved change, the project manager updates the project plan with the newest project end date. Which of the following change control processes should the project manager complete NEXT?

Options:

A.

Document the request in the change control log.

B.

Communicate the change deployment.

C.

Conduct an impact assessment.

D.

Implement the change.

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Questions 49

A company needs to have structured cabling installed in one of its buildings. Which of the following would be the best document for the company to use to obtain and compare information on cabling services and costs from various vendors?

Options:

A.

RFB

B.

RFQ

C.

RFI

D.

RFP

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Questions 50

A project team needs a tool to store information that is captured throughout the life cycle of a project. The information should be stored in a centralized location that is easily accessible to all stakeholders and will provide search functionality. Which of the following tools should be used?

Options:

A.

Secure folder

B.

Real-time, multiauthoring editing software

C.

Digital whiteboard

D.

Wiki knowledge base

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Questions 51

Which of the following is a test that is done on an existing system to ensure the previous functionality still works after a change has been made?

Options:

A.

Smoke testing

B.

Regression testing

C.

Unit testing

D.

User acceptance testing

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Questions 52

Which of the following tools is best to use for storing lessons learned?

Options:

A.

Whiteboard

B.

Wiki knowledge base

C.

Content management system

D.

Workflow platform

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Questions 53

A project team evaluated the performance of a new reporting system and the quantity of queries to be processed during predetermined time stamps.

Which of the following is the current status of the process?

Options:

A.

Based on the rule of seven, the process is under control

B.

The amount of data is insufficient to determine if quality is low.

C.

The process is out of control and should be revised.

D.

The goal should be adjusted since most of the data points are close to the lower limit.

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Questions 54

Given the following velocity chart:

Which of the following updates on the project status should the Scrum master provide to the senior management team?

Options:

A.

The project utilized all of its available reserve.

B.

The project has scope creep.

C.

The project deviated from the critical path.

D.

The project is trending ahead of schedule.

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Questions 55

A project manager and team are reviewing a task that is supposed to take nine days to complete and cost $3,000. There is a 20% chance that an associated risk related to changing requirements could occur, resulting in rework that would add an additional five days and $1,000 in costs. Which of the following represents the total amount that should be budgeted for the task?

Options:

A.

9 days and $3,000

B.

10 days and $3,200

C.

12 days and $3,800

D.

14 days and $4,000

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Questions 56

A project manager needs to update the project sponsor and senior stakeholders about the progress of a project. Which of the following tools will the project manager MOST likely use?

Options:

A.

Dashboard

B.

Gantt chart

C.

Work breakdown structure

D.

Requirements Traceability Matrix

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Questions 57

A project manager is overseeing the implementation of a major upgrade to a critical ERP system. The project sponsor is requiring that the upgrade should not exceed more than three hours of downtime for the implementation and validation in production. During cutover, the team runs into a validation issue after 2.5 hours, and the process is only 70% through the validation steps Which of the following actions should the project manager take?

Options:

A.

Notify customers the downtime will take longer than expected.

B.

Add new team members to help speed up validation.

C.

Begin executing the rollback plan.

D.

Record the issue and proceed with the implementation.

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Questions 58

Two stakeholders, who have a history of animosity toward one another, are in disagreement during a project. The project's timeline depends on the stakeholders accomplishing their tasks. Which of the following conflict resolution methods would be best to utilize?

Options:

A.

Smoothing

B.

Confronting

C.

Forcing

D.

Compromising

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Questions 59

During a code implementation, a senior developer and junior tester are discussing the testing scenarios that were performed. A major malfunction resulted in an inoperative product condition. As a result, the team was forced to work until midnight to restore operations. Which of the following should the PM have generated FIRST to alleviate the impact of this issue prior to deployment?

Options:

A.

A risk budget

B.

A risk impact

C.

A change request

D.

A contingency plan

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Questions 60

While working in a collaborative, online brainstorming session, team members send private messages to the facilitator about challenges understanding others when they are speaking due to accents and background noises. Which of the following should the facilitator do to overcome the challenges?

Options:

A.

Instruct the team members to set their speakers to maximum volume and mute their microphones.

B.

Require everyone to turn on their cameras and use the same background filter.

C.

Encourage the use of the chat and use plain language when speaking.

D.

Allow one person to speak at a time after receiving acknowledgment from the facilitator.

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Questions 61

An IT infrastructure change request needs to be implemented in the production environment. Which of the following elements are the most important prerequisites? (Select two).

Options:

A.

Rollback plans

B.

Project management plan

C.

Deployment plan

D.

Asset management plan

E.

Communication plan

F.

Resource management plan

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Questions 62

Two developers are discussing the design solution for a particular feature. The meeting is taking longer than expected, and the parties have been unable to reach an agreement. The project manager decides to take a break and continue the meeting on another day. Which of the following techniques is the project manager using?

Options:

A.

Avoiding

B.

Smoothing

C.

Forcing

D.

Compromising

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Questions 63

Which of the following tools should a project manager use to assess the activities performed, work effort applied, and the productivity of a project?

Options:

A.

Project status report

B.

Project evaluation review

C.

Project management software

D.

Requirements traceability matrix

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Questions 64

During the project initiation phase, a project team has been identified. Which of the following is the NEXT step for the project manager?

Options:

A.

Determine budget constraints.

B.

Validate the business case.

C.

Update the project charter.

D.

Create a project schedule

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Questions 65

A project manager has been very diligent in maintaining the version control for the documentation of requirements. Which of the following tools is the project manager using?

Options:

A.

Multiauthoring software

B.

Word processor

C.

Real-time polling

D.

Conferencing platforms

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Questions 66

An opportunity emerged in the middle of a project life cycle. Which of the following is the BEST action for the project manager to take?

Options:

A.

Exploit the risk.

B.

Accept the risk.

C.

Avoid the risk.

D.

Transfer the risk.

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Questions 67

During the testing phase of a project, the regression test fails due to a specific item that is disrupting the entire system. Which of the following documents should the project manager use to identify who requested this item?

Options:

A.

Issue log

B.

Risk register

C.

Defect log

D.

Traceability matrix

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Questions 68

Which of the following offers administrators more direct control over operating systems?

Options:

A.

Infrastructure as a service

B.

Software as a service

C.

Functions as a service

D.

Platform as a service

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Questions 69

A project manager has decided to outsource portions of a project and will conduct a separate procurement. In which of the following phases does this task occur?

Options:

A.

Planning

B.

Initiating

C.

Controlling

D.

Executing

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Questions 70

During an agile project, a team member checked the project artifacts in order to anticipate when all the work should have been completed. Which of the following charts was the team member most likely consulting?

Options:

A.

Pareto chart

B.

Milestone chart

C.

Burndown chart

D.

Gantt chart

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Questions 71

A PM is working on the preliminary scope statement and identifies that this project has the same approach as another project that was completed last year. Which of the following actions would the PM most likely perform?

Options:

A.

Call the previous PM for advice on risks and issues.

B.

Ask the project sponsor to provide previous final project report results.

C.

Complete the project charter using the other PM's subject matter expertise.

D.

Use existing artifacts and accommodate based on the current project success criteria.

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Exam Code: PK0-005
Exam Name: CompTIA Project+ Certification Exam
Last Update: Jun 17, 2024
Questions: 239
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