OmniStudio-Developer Salesforce Certified OmniStudio Developer (SP23) Questions and Answers

A Text Block element allows the developer to display read-only text in a table format, using merge codes to dynamically include data from the data JSON. A Rich Text Area element is used to display formatted text with images and links. A Text Area element is used to display editable text in a single line or multiple lines. An Edit Block element is used to display editable fields in a form layout.

The Id Field for Actions in the FlexCard specifies which field from the FlexCard data source will be used as the record ID for the OmniScript. If this field is blank, the OmniScript will not receive any record ID and will not be able to retrieve any Salesforce data. In the DataRaptor Extract Action, the Input Parameters Filter Value determines how to filter the data based on the record ID. If this value is misspelled, the DataRaptor Extract will not be able to match the record ID and will not return any data.

 Checking the Send Only Additional Input checkbox allows the Remote Action element to send only the key/value pairs specified in Additional input to the Apex method. The Additional input should have the same keys as the method parameters, and the values should be set to {{InputData.node}} for each node. For example, AccountId: {{InputData.AccountId}} and ProductId: {{InputData.Details.Products}}.

 According to the OmniStudio Developer Guide, “To upsert a record, select the Upsert Key checkbox for the field that contains the unique identifier for the record. If you want to create a new record when no match is found, select Is Required for Upsert.” Therefore, the correct answer is B.

The DataRaptor Formula tab allows the developer to define formulas using functions and operators to manipulate data. The TOINTEGER function converts a string value to an integer value. The developer can use this function to output the field value as an integer and use the formula as output

According to the Integration Procedure Actions page, a Calculation Action can be used to “call a Calculation Procedure that performs calculations on input data” and a Matrix Action can be used to “call a Calculation Matrix that performs calculations on input data”. 

 The Params node contains the data that is passed from the parent FlexCard to the child FlexCard. The developer should use {Params.postalcode} to refer to the contact’s postal code in the child FlexCard.

 Setting the element to require if true allows the developer to configure a Disclosure element to require user input only if a condition is met. In this case, the condition is that the user already checked a Non-Disclosure Agreement Checkbox. The other options are either incorrect or irrelevant for this requirement.

The element name for the missing data must match the JSON node key in the Integration Procedure Response, otherwise the data will not be mapped correctly. The JSON sent from the Integration Procedure Action must match one of the Original Input for the Integration Procedure, otherwise the Integration Procedure will not execute properly. The Integration Procedure Preview Input Parameters and the Response JSON Path have no effect on displaying data in OmniScript.

A DataRaptor Load Action can be used to retrieve data from a Salesforce object by specifying the object name, fields, and filter criteria. A Lookup Input Element can be used to retrieve data from a Salesforce object by allowing the user to search for a record using a lookup field

The Invoke Mode Fire and Forget feature enables the OmniScript to invoke the Integration Procedure without waiting for a response. This is useful when the response is not needed for the user to proceed

The input JSON paths In the DataRaptor Load must match the JSON from the OmniScript, otherwise the data will not be mapped correctly to the Salesforce fields. ContextId must be spelled correctly in the merge code that passes the Recordld to the DataRaptor, otherwise the DataRaptor will not be able to identify which record to update. The fields that are not updated are not necessarily read only in Salesforce, as they could be editable by other means. In the DataRaptor Load, in the Preview tab, the Record is from the wrong record type has no effect on updating data in Salesforce, as it is only used for testing purposes.

An OmniScript and a Child FlexCard are both valid components that can be embedded in a flyout. An Integration Procedure and a DataRaptor are not components, but actions that can be performed within an OmniScript or a FlexCard.

 Option D is the correct way to configure Additional input to send exactly the same data as Input Data. The Additional input should have the same key/value pairs as Input Data, and the value should be set to {{InputData.key}} for each key. This will pass the value of Input Data for each key to Additional input.

 A Set Values Action in a Value field and a Remote Action in an Additional Output value field can execute a function like CONCAT or DATEDIFF by using the syntax {{function(parameters)}}. For example, {{CONCAT(‘Hello’, ‘World’)}} or {{DATEDIFF(‘2021-01-01’, ‘2021-01-31’)}}.

The correct syntax for the Send JSON Path is ActionName: BlockName, where ActionName is the name of the action element and BlockName is the name of the block element that contains the output data. The other options are either missing the colon or using incorrect names.

The LWC PubSub Message flag in the Set Values action of the parent OmniScript enables the parent OmniScript to send data to the embedded OmniScript using a custom event. If this flag is not set, the data will not be passed to the embedded OmniScript.

A Set Values Action in a Value field and a Remote Action in an Additional Output value field can execute a function like CONCAT or DATEDIFF by using the syntax {{function(parameters)}}. For example, {{CONCAT(‘Hello’, ‘World’)}} or {{DATEDIFF(‘2021-01-01’, ‘2021-01-31’)}}.

 According to the OmniStudio Developer Guide, “If multiple states have true conditions, the state that is closest to the top of the FlexCard canvas displays.” Therefore, the correct answer is A.

The JSON code correctly represents the step in the OmniScript Structure panel shown. The JSON code has the following properties:

• The type is “Step”, which indicates that this is a step element in the OmniScript.
• The label is “Step 1”, which matches the label shown in the panel.
• The name is “Step1”, which matches the name shown in the panel.
• The elements property is an array that contains one element, which is a text field.
• The text field element has the following properties:

The Send JSON Path syntax for accessing an element from an Integration Procedure structure is BlockName.ElementName. In this case, the BlockName is BlockX and the ElementName is ActionZ. The colon (:) is used to separate the input and output parameters, not the block and element names. The order of the block and element names should follow the hierarchy of the structure, from top to bottom.

The JSON data structure in option C supports the card layout and follows best practices. It has a list of objects, each representing a product, with the properties “ProductCode”, “ProductName”, “ProductDescription”, and “ProductPrice”. These properties match the fields in the card layout. The JSON data structure also follows the naming convention of using camel case for property names. The JSON data structures in options A and B do not match the fields in the card layout and do not follow the naming convention.