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MS-721 Collaboration Communications Systems Engineer Questions and Answers

Questions 4

You need to meet the technical requirements for the returns department.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

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Questions 5

You need to recommend network design changes that must be implemented before the Skype for Business Server to Microsoft Teams migration.

What should you recommend for the Vancouver facility users and the remote sale team users? To answer, drag the appropriate recommendation to the correct users. Each recommendation may be used once, more than once, or not at all. Vou may need to drag the split bar between panes or scroll to view content

NOTE: Each correct selection is worth one point.

Options:

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Questions 6

You need to configure a toll-free dial in bridge for Teams meetings. The solution must meet the technical requirements.

Which three prerequisites must be met before you can assign the toll-free bridge to Teams meeting organizers? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Purchase Communications Credits.

B.

Assign a phone number to a resource account.

C.

Get an auto attendant toll-free number.

D.

Get a Dedicated conference bridge (Toll Free) number.

E.

Purchase a Microsoft 365 Domestic and International Calling Plan license.

F.

From the meeting policy, set Allow dial -in users to bypass the lobby to On.

G.

Assign a phone number to the bridge.

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Questions 7

You need to assign the correct licenses to a sales team manager in the New York office who is scheduled to migrate from Skype for Business Server to Teams.

Which three licenses should you assign? To answer, select the licenses in the answer area.

NOTE: Each correct selection is worth one point.

Options:

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Questions 8

You need to assign a phone number to User1 to meet the technical requirements.

How should you complete the command? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

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Questions 9

You are configuring the new call queue to replace the response group.

Which setting should you disable to ensure that the agents can receive calls from the call queue?

Options:

A.

Music on hold

B.

Attendant routing

C.

Conference mode

D.

Round robin

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Questions 10

You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Options:

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Questions 11

You are replacing the on-site PBX at the Georgia warehouse with Teams.

You need to maintain the functionality of the PBX after migrating to Teams.

Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct locations. Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

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Questions 12

You need to connect the analog intercoms to Teams Phone.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Create a trusted application endpoint for Teams.

B.

Create a resource account for each intercom.

C.

Register the ATAs with a Teams-certified SBC.

D.

Create a configuration profile for IP phones.

E.

Enable Direct Routing to a Teams-certified SBC.

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Questions 13

You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The solution must meet the technical requirements.

What should you include in the recommendation?

Options:

A.

Teams Calling Plans

B.

Direct Routing without media bypass

C.

Operator Connect

D.

Direct Routing with media bypass

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Questions 14

You have a Microsoft Teams Rooms on Windows device.

You need to configure a content camera that is mounted upside down and points to a whiteboard wall. The camera does not support automatic rotation. The solution must minimize costs.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

From the Peripherals settings for Teams Rooms, select Content enhancements

B.

In a SkypeSettings.xml file, set ContentCameraInverted to false.

C.

From the Peripherals settings for Teams Rooms, clear Content enhancements

D.

Assign a Microsoft Teams Rooms Basic license.

E.

In a SkypeSettings xml file, set ContentCameraInverted to true.

F.

Assign a Microsoft Teams Rooms Pro license.

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Questions 15

You are evaluating the implementation of the technical requirements for the sales team.

After the implementation of the requirements, which meeting feature will the sales team be able to use during Teams meetings?

Options:

A.

meeting reactions

B.

PowerPoint Live

C.

meeting recording

D.

Whiteboard

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Questions 16

You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements. Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

Options:

A.

From the Microsoft Teams admin center, assign a voice routing policy to the users.

B.

From the Microsoft 365 admin center, modify the office phone numbers of the users.

C.

From the Microsoft Teams admin center, modify the dial-out settings of the users.

D.

From the Microsoft Teams admin center, assign the phone numbers to the users.

E.

From the Microsoft Teams admin center, order five user numbers.

F.

From the Microsoft 36S admin center, create a support ticket to request five phone numbers.

G.

From the Microsoft Teams admin center, assign a calling policy to the users.

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Questions 17

You need to implement the planned change for the Intelligent Speaker in the Rome office.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Options:

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Questions 18

Normalization rules are configured as shown in the following exhibit.

Use the drop down menus to select the answer choice that completes each statement based on the information presented in the graphic.

NOTE: Each correct selection is worth one point.

Options:

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Questions 19

You have a Microsoft Teams Phone deployment.

You need to ensure that incoming calls to a user are forwarded to a phone number of +15552224190 if the calls are NOT answered within 20 seconds.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

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Questions 20

You are migrating users from Microsoft Skype for Business to Microsoft Teams.

You plan to create an auto attendant that can be used by all the users during the migration.

You need to create the resource account for the auto attendant

What should you use?

Options:

A.

the Resource accounts node in the Microsoft Teams admin center

B.

the Users node in the Microsoft 365 admin center

C.

the New-CsHybridApplicationEndpoint cmdlet

D.

the New-CsOnlineApplicationEndpoint cmdlet

E.

the New-CsOnlineApplicationlnstance cmdlet

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Questions 21

You need to implement the planned changes for the lunchroom device in the Toronto office.

What should you use?

Options:

A.

hot desking

B.

call hold

C.

a calling policy

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Questions 22

You need to implement the planned changes for the boardrooms and huddle spaces. The solution must meet the technical requirements. Which type of endpoint should you use for each location? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

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Questions 23

You need to troubleshoot the issues reported by the New York and London office users.

What should you use for each office? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

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Questions 24

You need to implement the planned changes for the +14165555555 reception area number. You create a new call queue.

Which three actions should you perform in sequence next? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Options:

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Questions 25

You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams. When the users are at a specific corporate site, you need to prevent the users from adding video during calls.

Solution: You run New-csTeamsMeetingPolicy and set the-AllowIPvideo parameter to SFalse.

Does this meet the goal?

Options:

A.

Yes

B.

No

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Questions 26

You need to deploy a new Microsoft Teams Rooms on Windows device to meet the following requirements:

• Automatically decline meetings outside of a 30-day booking window.

• Support dual screen and intelligent audio and video.

• Minimize costs.

Which actions should you perform in sequence? To answer, drag the appropriate actions to the correct order. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

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Questions 27

Your company has a Microsoft Teams deployment and the following departments:

• Sales

• Marketing

You need to recommend a licensing strategy that meets the following requirements:

• The sales department must be able to prevent meeting attendees from copying and pasting in meeting chats.

• The marketing department must be able to customize meeting templates.

• The solution must minimize costs.

What should you recommend for each department? To answer, drag the appropriate licenses to the correct departments. Each license may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

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Questions 28

You have a Microsoft Teams deployment.

You plan to use a SkypeSettings.xml file to deploy Teams Rooms.

Which two actions can you perform in the file? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Define the account sign-in credentials.

B.

Allow remote control from personal devices.

C.

Automatically accept proximity-based meeting invitations.

D.

Enable the default video camera.

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Questions 29

You have a Microsoft 365 E5 subscription that uses Microsoft Teams.

You two users that have event group responsibilities as shown in the following.

You need to migrate the dial-in toll number to Teams meetings.

What should you do first?

Options:

A.

From the Microsoft 365 admin center, assign Teams Phone Standard add-on licenses to the users.

B.

From the Microsoft Teams admin center, select Phone numbers select Numbers, and then select Add

C.

From the Microsoft 365 admin center, assign Teams Audio Conferencing add-on licenses to the users.

D.

From the Microsoft Teams admin center, select Phone numbers select Numbers, and then select Port

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Questions 30

Your company assigns an Office 365 E3 license to each user. All users are m France.

You plan to deploy Direct Routing.

Which additional license should you assign to the users?

Options:

A.

Microsoft 365 Audio Conferencing

B.

Microsoft 365 Phone System - Virtual

C.

Microsoft 365 Phone System

D.

Microsoft 365 Domestic and International Calling Plan

E.

Microsoft 365 Domestic Calling

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Questions 31

You have a global Teams Phone deployment that has local service numbers from multiple offices

You need to ensure that when the users at an office in Sydney create a Teams meeting invite, the invite displays a local conferencing number by default

What should you do?

Options:

A.

Create a new Audio Conferencing policy and assign a local service number from the Sydney office.

B.

Assign a local service number from the Sydney office to a resource account

C.

Create a new caller ID policy and assign a local service number from the Sydney office.

D.

Modify the global (org-wide default) Audio Conferencing policy and assign a local service number from the Sydney office.

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Questions 32

You have a Teams Phone deployment that uses Direct Routing on a single Session Border Controller (SBC).

Users report that outbound PSTN calls are failing, but inbound PSTN calls are successful.

When you review the SBC logs, you discover that Microsoft is responding to SIP option requests, but is NOT sending SIP option requests.

What is the cause of the issue?

Options:

A.

The online PSTN gateway is disabled.

B.

An SBC certificate is expired.

C.

An external DNS entry is missing from the FQDN of the SBC.

D.

The phone numbers of the users are defined by running the New-csTeamsUnassignedNuirtoer Treatment cmdlet.

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Questions 33

Your company has a main office in New York and a branch office in Calgary. All offices connect to each other by using a dedicated WAN.

You have a Microsoft Teams Phone deployment.

You need to recommend a Direct Routing solution that meets the following requirements:

• If a Session Border Controller (SBQ fails in the New York office, PSTN services must remain available through a local PSTN egress in New York. The Calgary office must prioritize a local PSTN egress and ensure that PSTN services remain available in the event of a local SBC outage.

• The number of SBCs must be minimized.

What should you recommend for each office? To answer, drag the appropriate components to the correct offices. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

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Questions 34

You are deploying Microsoft Teams Phone.

You have offices in the United States, the United Kingdom, Brazil, India, and China.

You will use Direct Routing for all the locations.

You need to create a network topology for roaming bandwidth policies.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Add the Teams client public IP addresses to the Trusted IPs list.

B.

Create a network site.

C.

From the Microsoft 365 admin center, assign a usage location.

D.

Set Preferred country or region for media traffic for the Session Border Controller (SBC).

E.

Implement dynamic emergency calling with Presence Information Data Format Location Object (PIDF-LO).

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Questions 35

You have a Teams Phone deployment that uses Direct Routing.

You have two users named User1 and User2.

You need to move the assigned licenses and phone number of User1 to User2.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Options:

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Questions 36

You have a Microsoft Teams Phone deployment.

You create a call queue named CQ Marketing.

The General info settings are configured as shown in the CQ Marketing exhibit. (Click the CQ Marketing lab.)

The Call answering settings are configured as shown in the Call answering exhibit. (Click the Call answering tab.)

The Agent selection settings are configured as shown in the Agent selection exhibit (Click the Agent selection tab.)

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

Options:

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Questions 37

You have a Teams Phone deployment that has users in Canada and the United States.

You have a Session Border Controller (SBQ in Calgary and an SBC In New York City. Both SBCs are connected to Direct Routing. You plan to implement toll bypass for the users in Canada. The solution must meet the following requirements:

• Prioritize the New York City SBC for calls to numbers in the United States.

• Leverage the Calgary SBC for resiliency if the New York City SBC is unavailable.

You create a PSTN usage named Canada and associate this policy to a voice routing policy.

Which two voice routes should you create with the Canada PSTN usage? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Create a wildcard voice route that has a priority of 2 and references the gateway in Calgary.

B.

For only United Slates numbers, create a voice route that has a priority of 2 and references the gateway in Calgary.

C.

Create a wildcard voice route that has a priority of 1 and references the gateway in New York City.

D.

For only United Slates numbers, create a voice route that has a priority of 1 and references the gateway in New York City.

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Questions 38

Your network contains an on-premises Active Directory Domain Services (AD DS) domain named contoso.com.

You have a Microsoft 365 E5 subscription.

You are deploying 10 Microsoft Teams Rooms on Windows devices.

You need to join all the devices to contoso.com.

What should you do before you join each device to contoso.com?

Options:

A.

Disable Windows Update on each device.

B.

Create a separate organizational unit (OU) in Active Directory and enable No Override for the parent Group Policy Object (GPO) policies.

C.

Create a separate organizational unit (OU) in Active Directory and block Group Policy Object (GPO) policy inheritance.

D.

Modify the authentication settings in the SkypeSettings-xml file of each device.

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Questions 39

You have a Microsoft Teams deployment.

Currently, all meeting invites only display in English.

You need to ensure that join information for the meeting invites display in both English and Spanish.

How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

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Questions 40

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.

Solution: You configure the call queue to use a team and a channel.

Does this meet the goal?

Options:

A.

Yes

B.

No

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Exam Code: MS-721
Exam Name: Collaboration Communications Systems Engineer
Last Update: Jan 3, 2026
Questions: 262
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