ISTQB-CTFL ISTQB-Foundation Level Exam Questions and Answers

The Waterfall model exemplifies a software development model that does not support the principle of early testing. In the Waterfall model, each phase must be completed before the next begins, which delays testing until after the completion of the earlier phases like requirements gathering and design. This can often result in finding defects later in the development cycle, making them more expensive and time-consuming to fix​ (ISTQB not-for-profit association)​​ (ISTQB not-for-profit association)​.References:

• ISTQB® Certified Tester Foundation Level Syllabus v4.0: https://istqb-main-web-prod.s3.amazonaws.com/media/documents/ISTQB_CTFL_Syllabus-v4.0.pdf
• ISTQB News Release on CTFL v4.0: https://www.istqb.org/news/posts/istqb-releases-certified-tester-foundation-level-v40-ctfl/

A formal review is a type of review that follows a defined process with formal entry and exit criteria and roles and responsibilities for participants. A formal review can have various roles involved, such as manager, moderator, author, reviewer and scribe. The manager responsibilities in formal review include all except one of the following:

• Planning the review (correct responsibility)
• Determines if the review objectives have been met (incorrect responsibility)
• Decide on the execution of reviews (correct responsibility)
• Allocate time for review (correct responsibility) The responsibility of determining if the review objectives have been met belongs to the moderator role, not to the manager role. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 3, page 28-29.

Test exit criteria are the conditions or requirements that must be met before testing can be concluded. Test exit criteria are usually defined in the test plan and agreed by the stakeholders. Test exit criteria can be based on various factors, such as test coverage, defect status, quality level, risk level, etc. Test schedules would be the least likely to be used as the basis for test exit criteria, because test schedules are not directly related to the quality or performance of the software product, but rather to the time or resources allocated for testing. Test schedules can be used as the basis for test entry criteria, which are the conditions or requirements that must be met before testing can start. The other options are more likely to be used as the basis for test exit criteria. Cost of testing performed so far can be used as a basis for test exit criteria, because it can indicate the return on investment or the cost-benefit ratio of testing. Confidence of testers in tested code can be used as a basis for test exit criteria, because it can reflect the level of satisfaction or assurance of the testers about the quality or reliability of the software product. Number of unfixed defects can be used as a basis for test exit criteria, because it can indicate the level of risk or impact of the remaining defects on the software product. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 13.

The test engineer should re-run the tests, in order to ensure that new defects have not been introduced by the fix. This is also known as regression testing, which is a type of testing that verifies that previously tested software still performs correctly after a change. Regression testing helps to detect any side effects or unintended consequences of a fix or a modification. The other options are incorrect reasons for re-running the tests. The test engineer should not re-run the tests, as they have already been run, and results recorded, because this ignores the possibility of new defects caused by the fix. The test engineer should not re-run the tests, they should be part of the developer tests, because this assumes that developer tests are sufficient and reliable, which may not be true. The test engineer should not re-run the tests, because the defect shows that the test cases need to be updated, because this does not address the impact of the fix on other test cases or functionalities. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 41.

Decision table testing is used to analyze combinations of inputs to determine the appropriate outputs, often based on specific rules or conditions.

For the problem statement:

• Rule 1: (Withdrawal = Allowed, Balance = Sufficient, Fast Cash = True, Correct PIN = True)
• Rule 4: (Withdrawal = Allowed, Balance = Sufficient, Fast Cash = True, Correct PIN = False)

The additional test cases are:

• DT1: (Withdrawal = Allowed, Balance = Insufficient, Fast Cash = True, Correct PIN = True)
• DT2: (Withdrawal = Allowed, Balance = Sufficient, Fast Cash = False, Correct PIN = True)
• DT3: (Withdrawal = Allowed, Balance = Insufficient, Fast Cash = True, Correct PIN = False)
• DT4: (Withdrawal = Allowed, Balance = Sufficient, Fast Cash = False, Correct PIN = False)

From the given test cases, DT2 covers the scenario where Fast Cash is False, which is not covered in the initial cases. DT3 covers the case where Balance is Insufficient and PIN is incorrect.

Combining Rules 1 and 4 with DT2 and DT3 covers all the scenarios.

References:

• Certified Tester Foundation Level v4.0
• 10 Sample Exams ISTQB Foundation Level (CTFL) v4.0

 A test oracle is a mechanism or principle that can be used to determine whether the observed behavior or output of a system under test is correct or not1. A test oracle can be based on various sources of expected results, such as specifications, user expectations, previous versions, comparable systems, etc2. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Section 1.2.1, Page 91; ISTQB Glossary of Testing Terms, Version 4.0, Page 332.

In maintenance testing, the relationship between impact analysis and regression testing is that the impact analysis is used to evaluate the amount of regression testing to be performed. Maintenance testing is a type of testing that is performed on an existing software product after it has been delivered or deployed, in order to ensure that it still meets its requirements and functions correctly after a change or a modification. Maintenance testing can be triggered by various reasons, such as corrective maintenance (fixing defects), adaptive maintenance (adapting to new environments), perfective maintenance (improving performance), preventive maintenance (avoiding future problems), etc. Impact analysis is a technique that is used to assess the extent and nature of changes introduced by maintenance activities on the software product or project. Impact analysis helps to identify which parts of the software product are affected by the changes, which parts need to be modified or updated accordingly, which parts need to be retested or verified for correctness or compatibility, etc. Regression testing is a type of testing that verifies that previously tested software still performs correctly after a change or a modification. Regression testing helps to detect any side effects or unintended consequences of maintenance activities on the software product’s functionality or quality. Regression testing can be performed at various levels and scopes depending on the impact analysis results. Therefore, in maintenance testing, impact analysis is used to evaluate the amount of regression testing to be performed. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 20.

Acceptance testing is a level of testing performed to verify that a software product meets the agreed acceptance criteria and is acceptable for delivery. Acceptance testing is often performed by the customers or system users, who are the main stakeholders of the software product. The main goal of acceptance testing is to build confidence in the system, not find defects, as defects should have been detected and fixed in earlier levels of testing. Acceptance testing is the last level of testing performed prior to system release, unless there are any changes or fixes that require re-testing. Testing of disaster recovery and backup/restore is usually part of acceptance testing, as these are important aspects of system reliability and security that affect the customer satisfaction and trust. Therefore, statement A is not correct, while statements B, C and D are correct. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 2, page 20-21.

Pair reviews are informal and typically involve two people reviewing the work product together, often in an informal setting. Walkthroughs are more formal and aim to educate stakeholders and evaluate the product, serving the dual purpose of improving the product and training participants. Technical reviews have a strong focus on improving the product's quality, often involving technical stakeholders. Inspections are the most formal review type and are aimed primarily at detecting defects.References:ISTQB Certified Tester Foundation Level Syllabus v4.0, Section 3.2.3 "Review Types".

Component testing is a test level. A test level is a group of test activities that are organized and managed together based on some common characteristics or objectives. A test level can be defined based on various factors, such as the scope and target of testing, the phase and model of development, the stakeholders and roles involved in testing, etc. Component testing (also known as unit testing or module testing) is a test level that focuses on verifying the functionality and quality of individual software components (such as modules, classes, functions, methods, etc.). Component testing can be performed by developers or testers using various techniques and tools depending on the type and complexity of the components. The other options are not test levels. Integration testing is another test level that focuses on verifying the functionality and quality of groups of software components that interact with each other or with external systems. Functional testing is a type of black-box dynamic testing that verifies that the system under test performs its intended functions according to its requirements or specifications. Experience-based testing is a category of test design techniques that rely on the tester’s knowledge and intuition to derive and select test cases based on their experience with similar systems, technologies, domains, risks, etc. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 19.

Statements I, IV and V are valid testing principles according to the ISTQB syllabus. Statement I states that exhaustive testing is in general impossible, because it would require testing all possible inputs, outputs and combinations of states, which is usually impractical or impossible. Statement IV states that testing cannot guarantee that a program is correct, because testing can only show the presence of defects, not their absence. Statement V states that defects cluster together in certain areas of the product, which means that some modules or functions are more likely to contain defects than others. Statements II and III are invalid testing principles. Statement II states that exhaustive testing should be executed for code intended to be reused, which contradicts statement I. Statement III states that testing may guarantee that a program is correct, which contradicts statement IV. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, pages 4-5.

Experience based techniques (EBT) are techniques that use the knowledge, intuition and skills of the test engineers to design and execute tests. EBT use tests derived from the test engineers’ previous experience with similar technologies, domains, applications or systems. EBT are not based on the ability of the test engineer to implement various testing techniques, but rather on their personal judgment and creativity. EBT are not done as a second stage of testing, after non-experience-based testing took place, but rather as a complementary or alternative approach to other techniques. EBT require broad and deep knowledge in both testing and the application or technological domain, as this can help the test engineer identify potential risks, scenarios or defects. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 5, page 48-49.

Considering the various valid input equivalence partitions of hours studied and intensity, three additional test cases are needed to fully cover all valid partitions. This would typically include testing combinations that vary both the number of hours and the intensity levels not covered by the initial test cases​ (ISTQB Main Web)​.References:

• ISTQB® Certified Tester Foundation Level Syllabus v4.0: ISTQB CTFL Syllabus v4.0 PDF

Technical reviews are structured meetings that aim to examine various aspects of a product or project to identify any defects or improvements. Options A (Pre-meeting preparation by reviewers), B (Using checklists during the meeting), and D (Preparation of a review report) are typical activities in a technical review process. Inviting end-users to the meeting (C), however, is generally not part of a typical technical review, as these reviews are usually more focused on the technical aspects and are conducted by peers or experts within the development or testing teams rather than end-users​​.

Test planning is a key activity in the testing process that involves defining the objectives, approach, resources, and schedule of intended test activities. Setting the entry and exit criteria (I) and determining the number of resources required (III) are integral parts of test planning. Determining the validity of bug reports (II) is more aligned with test analysis or test management activities post-execution, and determining the expected result for test cases (IV) is part of test design. Therefore, options I and III (B) are the activities that belong to test planning​​.

When scheduling test cases, priorities and dependencies must be considered. The best execution order will respect both the logical dependencies and the priorities assigned to each test case.

Given the options, the correct order considering the priorities and dependencies is:

• TC1 (Priority 1)
• **TC​ (ISTQB not-for-profit association)​ity 2, dependent on TC1)
• TC2 (Priority 3, dependent on TC1)
• TC4 (Priority 4)
• TC5 (Priority 5)
• TC6 (Priority 6, dependent on TC4)

According to the ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, understanding dependencies and scheduling tests accordingly is crucial for effective test execution【6†source】.

References:

• Certified Tester Foundation Level v4.0
• ISTQB Foundation Level Syllabus 4.0 (2023)

According to the ISTQB Certified Tester Foundation Level (CTFL) v4.0, the life cycle of a defect typically follows a sequence from its discovery to its closure. In the provided figure, it starts with S0 (New), moves to S1 (Assigned), then to S2 (Resolved), followed by S3 (Verified). If the defect is not fixed, it can be Re-opened (S5) and goes back for verification (S3). Once verified, it is Closed (S4). References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Section 1.4.3, Page 17.

A correct reason to apply test automation is when there are a lot of repetitive testing tasks. Test automation is the use of software tools or scripts to perform or support testing activities, such as test case execution, test result comparison, test data generation, etc. Test automation can be beneficial when there are a lot of repetitive testing tasks that need to be performed frequently or consistently, such as regression testing, performance testing, load testing, etc. Test automation can help to save time and effort, increase reliability and accuracy, and improve coverage and efficiency of testing. The other options are not correct reasons to apply test automation. When a new test automation tool is launched is not a reason to apply test automation, but rather a factor for choosing a test automation tool. When it is easy to automate is not a reason to apply test automation, but rather a factor for evaluating the feasibility of test automation. When it is cheap to buy test automation tools is not a reason to apply test automation, but rather a factor for estimating the cost and benefit of test automation. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 10.

Configuration management of testware is a critical aspect of maintaining the integrity and traceability of test assets throughout the testing lifecycle. The main benefit of configuration management is to ensure that all testware items, such as test cases, test scripts, test data, and test results, are systematically identified, version controlled, and tracked for changes in relation to each other.

Option C accurately describes this benefit. By applying configuration management principles to testware, teams can manage changes to test assets efficiently, ensuring that the testware remains consistent, up-to-date, and aligned with the version of the software under test. This control mechanism facilitates the reproducibility of tests, enhances the reliability of testing activities, and supports traceability from requirements through to defects.

Options A, B, and D describe other aspects of test management and testing processes but do not capture the core benefit of configuration management of testware, which is centered on the systematic control and tracking of testware items.

 State testing techniques are a type of dynamic testing techniques that are based on the behavior of the system under test for different input conditions and events. Dynamic testing techniques require the system to be executed with test cases, whereas static testing techniques do not. Static testing techniques can be applied before the code is ready for execution, such as reviews, inspections, walkthroughs, and static analysis. Static testing techniques can help find defects early in the development process, improve the quality of the code, and reduce the cost and effort of dynamic testing. References = ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Chapter 4, Section 4.2.1, Page 281; ISTQB Glossary of Testing Terms v4.0, Page 292

• The testing of software does not demonstrate the absence of defects, but rather the presence of defects or the conformance of the software to the specified requirements1. Testing can never prove that the software is defect-free, as it is impossible to test all possible scenarios, inputs, outputs, and behaviors of the software2. Testing can only provide a level of confidence in the quality of the software, based on the coverage, effectiveness, and efficiency of the testing activities3.
• The other options are correct because:

References =

• 1 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 10
• 2 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 11
• 3 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 12
• 4 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 13
• 5 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 97
• 6 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 98
• 7 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 14
• [8] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 15
• [9] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 16
• [10] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 17
• [11] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 18
• [12] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 19

You should choose a test technique because you need to match the way you test to the content of the product under test. A test technique is a method or process for deriving and selecting test cases based on some criteria or rules. Different test techniques are suitable for different types of software products, depending on their characteristics, functionalities, requirements, specifications, risks, etc. Choosing a test technique helps to ensure that the test cases are relevant, effective, and efficient for the product under test. The other options are not correct reasons to choose a test technique. Time constraints are not a factor for choosing a test technique, but rather for prioritizing or optimizing testing activities. Covering the full scope of the product’s functionality is not a guarantee of choosing a test technique, but rather a goal of testing. Choosing a test technique is not a common practice in software testing, but rather a professional skill and responsibility. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 31.

The following statements about risk-based testing are correct:

• II) Tests should be prioritized to find tie critical detects as early as possible. Risk-based testing involves prioritizing tests based on risk level, which reflects both the likelihood and impact of defects or failures. Tests with higher risk level should be executed earlier than tests with lower risk level, in order to find and fix critical defects as soon as possible.
• III) Non-testing activities may also help to reduce risk. Risk-based testing does not only involve testing activities, but also other activities that can help mitigate risks, such as reviews, inspections, audits, simulations or prototyping.

Test Management tools are designed to support the planning, execution, and monitoring of the testing process. They provide features for managing test cases, test runs, tracking defects, and reporting on testing activities. However, the statement in option C describes Test Management tools as monitoring and reporting on the system's behavior during testing activities, which is not accurate. Test Management tools focus on the testing process itself rather than on the behavior of the system under test.

• Test data preparation tools (A) indeed create and manage test data for use during test execution.
• Test execution tools (B) automate the execution of test cases and the comparison of actual outcomes against expected results.
• Test comparators (D) are tools that compare actual outcomes with expected outcomes, highlighting discrepancies.

Therefore, option C is the correct answer as it inaccurately describes the function of Test Management tools.

A typical product risk involves issues directly related to the software product's functionality, performance, usability, reliability, etc. Option A, "Poor usability of the software," directly impacts the end-user's interaction with the software and is a quality attribute of the product itself, making it a product risk. Options B, "A problem in the code developed by a 3rd party," C, "Low quality of the configuration data, test data and tests," and D, "Problem in defining the right requirements," can be considered either product or project risks depending on the context, but option A is the most directly associated with a typical product risk concerning the quality and usability of the software.

Testware is a term that refers to all artifacts produced during the testing process, such as test plans, test cases, test scripts, test data, test results, defect reports, etc. The following statements about testware are correct:

• II) All the testware should be subject to Configuration Management. Configuration management is a process that establishes and maintains consistency among work products throughout their life cycle. Configuration management applies to all testware, as it helps ensure their quality and consistency, track their changes and defects, control their versions and access rights, and link them to other artifacts.
• III) The testware at the end of the project should be transferred to the organization responsible for maintenance. Maintenance testing is testing performed on a software product after delivery to correct defects or improve performance or other attributes. Maintenance testing requires testware from previous testing activities or phases, such as test cases, test data, test results, etc. Therefore, the testware at the end of the project should be transferred to the organization responsible for maintenance testing, such as support team or maintenance team. The following statements about testware are incorrect:
• I) When closing the test activities, all the testware resources can be uninstalled and released. This statement is incorrect, as some testware resources may still be needed for future testing activities or phases, such as maintenance testing or regression testing. Therefore, when closing the test activities, some testware resources should be archived and stored for future use, while others can be uninstalled and released.
• IV) The developers are responsible for the correct installation of the testware. This statement is incorrect, as the testers are responsible for the correct installation of the testware. The testers should ensure that they have access to all necessary testware resources and that they are installed and configured properly before starting the test execution. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 6, page 58-61.

According to the ISTQB CTFL syllabus, a defect is a deviation from the expected result which in this scenario is the incorrect discount applied to the customers. The root cause, as per the ISTQB definition, is the originating cause of a defect, which in this case is the incorrect requirement stating 50% instead of 5%. Therefore, the incorrect requirement is the root cause and the customer receiving the wrong discount is the effect of this root cause.References:ISTQB Certified Tester Foundation Level Syllabus v4.0, Section 1.4.3 "Defects, Root Causes, and Effects".

• Looking for defects in a system does not require ignoring system details, but rather paying attention to them and understanding how they affect the system’s quality, functionality, and usability. Ignoring system details could lead to missing important defects or testing irrelevant aspects of the system.
• Identifying defects may be perceived as criticism against product, especially by the developers or stakeholders who are invested in the product’s success. However, identifying defects is not meant to be a personal attack, but rather a constructive feedback that helps to improve the product and ensure its alignment with the requirements and expectations of the users and clients.
• Looking for defects in system requires professional pessimism and curiosity, as testers need to anticipate and explore the possible ways that the system could fail, malfunction, or behave unexpectedly. Professional pessimism means being skeptical and critical of the system’s quality and reliability, while curiosity means being eager and interested in finding out the root causes and consequences of the defects.
• Testing is often seen as a destructive activity instead of constructive activity, as it involves finding and reporting the flaws and weaknesses of the system, rather than creating or enhancing it. However, testing is actually a constructive activity, as it contributes to the system’s improvement, verification, validation, and optimization, and ultimately to the delivery of a high-quality product that meets the needs and expectations of the users and clients.

Statement B contradicts the general principles of testing, because running the same test set more often will not increase the chances of finding new defects, unless there are some changes in the system or environment that affect the test results. Running different test sets with different inputs, outputs or conditions would be more effective in finding new defects. Statements A, C and D are consistent with the general principles of testing. Statement A states that most defects are found in a small subset of a system’s modules, which is true according to the defect clustering principle. Statement C states that testing is better if it starts at the beginning of a project, which is true according to the early testing principle. Statement D states that how testing is done, is based on the situation in a particular project, which is true according to the context-dependent testing principle. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, pages 4-6.

A static analysis tool is a tool that analyzes a given program’s source code or executable code without executing it. A static analysis tool can perform various types of analysis on a program’s code, such as syntax checking, data flow analysis, control flow analysis, complexity measurement, coding standards compliance checking, etc. Control flow analysis is a type of analysis that examines how a program’s statements are executed in different paths or branches. One of the most likely outcomes of control flow analysis is identification of unreachable code, which is code that can never be executed due to logical errors or design flaws. Unreachable code can reduce readability and maintainability of the code, as well as increase complexity and size. The other options are not outcomes of control flow analysis, but rather outcomes of other types of analysis. Report on adherence to coding standards is an outcome of coding standards compliance checking. Number of comment lines and number of source code lines are outcomes of complexity measurement. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 8.

Entry and exit criteria are used to determine when to start and stop testing, respectively.

• Entry Criteria:
• Exit Criteria:

According to the ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, these criteria help in effectively managing the testing process【6†source】.

References:

• Certified Tester Foundation Level v4.0
• ISTQB Foundation Level Syllabus 4.0 (2023)

A software bug can cause harm to a company by directly affecting its operations, reputation, user satisfaction, and financials. Option D, "When calculating the final price in a shopping list, the price of the last item is not added," describes a defect that directly impacts the core functionality of a financial transaction, potentially leading to financial loss and customer dissatisfaction. This can have severe implications for the company's credibility and revenue. Options A, B, and C describe bugs that, while potentially annoying, do not have the same direct impact on the company's core operations and financial integrity as option D.

Testers are typically involved in creating detailed test execution schedules, among other tasks such as designing tests, executing tests, and logging defects. Creating a test strategy and test policy, promoting and advocating the test team, and introducing metrics are typically responsibilities of test managers or senior roles.

In the ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, the responsibilities of testers include creating test cases, setting up test​ (ISTQB not-for-profit association)​nts, executing tests, and reporting defects, which align with creating detailed test execution schedules【6†source】.

References:

• Certified Tester Foundation Level v4.0
• ISTQB Foundation Level Syllabus 4.0 (2023)

Use case testing is a technique that helps identify test cases that exercise the whole system on a transaction by transaction basis from start to finish. Use cases are descriptions of how users interact with the system to achieve a specific goal. Use case testing is not focused on data flow, but rather on process flow. Use case testing can be performed by professional testers, customers or end users, depending on the context. Use case testing does not require the test cases to be designed by customers or end users, but rather by anyone who has access to the use case specifications. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 4, page 36.

An incident report during testing should focus on factual observations of failures or defects in the system, including their impacts and how they deviate from expected results. Options A, C, and D describe specific issues that are directly related to the system's behavior or performance and are suitable for inclusion in an incident report. Option B, which describes the user interface as "complicated and confusing" and relates to the tester's personal difficulty in following the test script, is more subjective and relates to the tester's experience rather than an objective observation of a system failure. Therefore, option B is the least appropriate for an incident report​​.

Maintenance testing is testing performed on a software product after delivery to correct defects or improve performance or other attributes. Maintenance testing can be triggered by various situations, such as modifications to a released software or system, migration of the system data to a replacement system, or retirement of the software or system. Maintenance testing is not executed when there is an update to the maintainability requirements during the development phase, as this is not a maintenance situation but rather a change request that should be handled by the development process. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 2, page 18-19.

Component testing (also known as unit testing or module testing) is a level of testing that focuses on verifying the functionality and quality of individual software components (such as modules, classes, functions, methods, etc.). Component testing mainly tests interfaces and interaction between components, as well as internal logic and data structures of the components. Component testing may be applied using a test-first approach (such as test-driven development or behavior-driven development), where tests are written before the code is implemented. Component testing does not identify defects in modules and classes, as this is a result of component testing, not an objective. Simulators and stubs may be required for component testing, as they can simulate or replace missing or incomplete components or external systems that are needed for testing. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 19.

The extent of testing required for a software product depends on various factors, such as the level of risk, the budget, and the time available. The level of risk reflects the potential impact of failures on the stakeholders and the environment. The budget determines how much resources can be allocated for testing. The time available defines the schedule and deadlines for testing activities. The particular tester involved in testing is not a deciding factor for the extent of testing required, as testing should be based on objective criteria and not on personal preferences or abilities. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 2, page 14-15.

Static testing refers to testing that doesn't involve executing code. It includes activities like reviews, inspections, and static analysis. Tools that support static testing help with activities such as analyzing source code, checking coding standards, and aiding in document reviews. These tools can automate or facilitate various aspects of static testing processes, such as highlighting potential issues in code or documents without executing the software.References:

• ISTQB Certified Tester Foundation Level Syllabus v4.0, Section 6.1.1.

Cost can be regarded as an exit criterion for testing, because it is a factor that affects the profitability and feasibility of the software product. Testing is an investment that aims to improve the quality and reliability of the software product, but it also consumes resources, such as time, money, and human effort. Therefore, testing should be planned and executed in a way that balances the cost and benefit of testing activities. Having cost as an exit criterion helps to avoid spending too much money on testing, which may result in an unprofitable product or a loss of competitive advantage. Cost can also help to prioritize and focus the testing efforts on the most critical and valuable features and functions of the software product. However, cost should not be the only exit criterion for testing, as it may not reflect the true quality and risk level of the software product. Other exit criteria, such as defect rate, test coverage, user satisfaction, etc., should also be considered and defined in the test plan.

The other options are incorrect, because they either deny the importance of cost as an exit criterion, or they make false or unrealistic assumptions about the cost of testing. Option B is incorrect, because the financial value of product quality can be estimated, for example, by using cost-benefit analysis, return on investment, or cost of quality models. Option C is incorrect, because going by cost as an exit criterion does not necessarily constrain the testing project or help achieve the desired quality level. Cost is a relative and variable factor that depends on the scope, complexity, and context of the software product and the testing project. Option D is incorrect, because the cost of testing can be measured effectively, for example, by using metrics, such as test effort, test resources, test tools, test environment, etc.

A project risk relates to potential issues that could affect the overall success of the project. Among the options provided, the risk that "Team members' skills may not be sufficient for the assigned work" is clearly a project risk because it pertains to the potential failure of the project due to inadequate skillsets among the team. This risk affects the entire project's ability to meet its objectives.References:

• ISTQB Certified Tester Foundation Level Syllabus v4.0, Section 1.4.2.

When a manager asks when testing will be complete, the most appropriate and informative resource to provide an answer is test progress reports (Option A). Test progress reports contain detailed information on the status of testing activities, including what has been accomplished, what remains to be done, the results of the tests conducted, and any issues or risks that might impact the completion of testing. These reports allow for an informed assessment of the testing progress and estimation of when testing might be completed. Options B, C, and D do not provide the structured, detailed, and specific information required to accurately answer the manager's question about the completion of testing.

Statement coverage is a white-box test technique which focuses on executing all possible statements in the code at least once during testing. This helps in determining the percentage of executable statements that have been executed by the test suite, aiming to ensure that all parts of the program have been tested at least once​ (ISTQB Main Web)​.References:

• ISTQB® Certified Tester Foundation Level Syllabus v4.0: ISTQB CTFL Syllabus v4.0 PDF

Test exit criteria are the conditions that must be fulfilled before concluding a particular testing phase. These criteria act as a checkpoint to assess whether we have achieved the testing objectives and are done with testing1. Test exit criteria are typically defined in the test plan document, which is one of the outputs of the test planning phase. The test plan document describes the scope, approach, resources, and schedule of the testing activities. It also identifies the test items, the features to be tested, the testing tasks, the risks, and the test deliverables2. According to the ISTQB® Certified Tester Foundation Level Syllabus v4.0, the test plan document should include the following information related to the test exit criteria3:

• The criteria for evaluating test completion, such as the percentage of test cases executed, the percentage of test coverage achieved, the number and severity of defects found and fixed, the quality and reliability of the software product, and the stakeholder satisfaction.
• The criteria for evaluating test process improvement, such as the adherence to the test strategy, the efficiency and effectiveness of the testing activities, the lessons learned and best practices identified, and the recommendations for future improvements.

Therefore, the test plan document is the most appropriate test document to find the test exit criteria described. The other options, such as test design specification, project plan, and requirements specification, are not directly related to the test exit criteria. The test design specification describes the test cases and test procedures for a specific test level or test type3. The project plan describes the overall objectives, scope, assumptions, risks, and deliverables of the software project4. The requirements specification describes the functional and non-functional requirements of the software product5. None of these documents specify the conditions for ending the testing process or evaluating the testing outcomes. References = ISTQB® Certified Tester Foundation Level Syllabus v4.0, Entry and Exit Criteria in Software Testing | Baeldung on Computer Science, Entry And Exit Criteria In Software Testing - Rishabh Software, Entry and Exit Criteria in Software Testing Life Cycle - STLC [2022 Updated] - Testsigma Blog, ISTQB® releases Certified Tester Foundation Level v4.0 (CTFL).

A valid criticism of this report is that the version of the application is missing. The version of the application is an important piece of information that should be included in a defect report, as it helps to identify which release or build of the software product contains the defect. The version of the application can also help to reproduce and debug the defect, as different versions may have different behaviors or features. The other options are not valid criticisms of this report. The priority, the correction description and the developer name are not missing, but rather not applicable for this report. The priority is a measure of how urgently a defect needs to be fixed, which can be assigned by the project manager or the defect tracking system, not by the tester who reports the defect. The correction description and the developer name are information that are added after the defect has been resolved, not when it has been reported. There is no link to the applicable requirement (traceability) is not a valid criticism of this report, because traceability is not a mandatory attribute of a defect report, but rather an optional one. Traceability is a relationship between two or more entities (such as requirements, test cases, defects, etc.) that shows how they are related or dependent on each other. Traceability can help to verify that the requirements are met by the test cases and defects, but it is not essential for reporting a defect. The description is not highlighting the source of the problem is not a valid criticism of this report, because highlighting the source of the problem is not a responsibility of the tester who reports the defect, but rather of the developer who fixes the defect. The description should provide enough information to describe what happened when the defect occurred, such as input values, expected results, actual results, error messages, screenshots, etc., but it does not need to explain why or how it happened. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 140.

In an incident report, essential details provide context and facilitate the investigation and resolution of the incident. The missing elements in the given incident report are:

I. Identification or configuration of the application: This detail is crucial as it specifies which version or configuration of the application is affected, helping in reproducing the issue. IV. The actions and/or conditions that came before pressing the button: Understanding the sequence of actions leading to the issue is vital for replicating and diagnosing the problem.

The name of the developer (II) and the recommendation of the developer (III) are not typically included in an incident report as they do not contribute to identifying or resolving the incident. The focus is on the incident's details, reproduction steps, and the system's state rather than on personnel or proposed solutions at this stage. Therefore, option B, which includes both I and IV, is the correct answer.

To achieve 100% branch coverage of the process flow, we need to test both the true and false outcomes of the condition (User presses Cancel). Branch coverage is a type of structural testing that measures how many decision outcomes in a program have been executed by a test suite. Branch coverage can be used to assess the adequacy or completeness of a test suite.

To test the true outcome of the condition, we need a test case that simulates the user pressing Cancel after booking a bill. This test case will exit the loop and end the process flow.

To test the false outcome of the condition, we need a test case that simulates the user not pressing Cancel after booking a bill. This test case will repeat the loop and book another bill.

Therefore, we need at least two test cases to achieve 100% branch coverage of the process flow. One test case for each possible outcome of the condition.

Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 4, page 40-41.

Statement coverage is a structural coverage metric that measures the percentage of executable statements in the source code that are executed by a test suite1. Decision coverage is another structural coverage metric that measures the percentage of decision outcomes (such as branches or conditions) in the source code that are executed by a test suite1. Decision coverage is a stronger metric than statement coverage, because it requires that every possible outcome of each decision is tested, while statement coverage only requires that every statement is executed at least once2. Therefore, if a test suite achieves 100% decision coverage, it also implies that it achieves 100% statement coverage, because every statement in every branch or condition must have been executed. However, the converse is not true: 100% statement coverage does not guarantee 100% decision coverage, because some branches or conditions may have multiple outcomes that are not tested by the test suite2. For example, consider the following pseudocode:

if (x > 0) then print(“Positive”) else print(“Non-positive”) end if

A test suite that executes this code with x = 1 and x = -1 will achieve 100% statement coverage, because both print statements are executed. However, it will not achieve 100% decision coverage, because the condition x > 0 has only been tested with two outcomes: true and false. The third possible outcome, x = 0, has not been tested by the test suite. Therefore, the test suite may miss a potential bug or error in the condition or the branch.

The other options, such as stale transition coverage, equivalence class coverage, and boundary value coverage, are not guaranteed to be 100% by achieving 100% decision coverage. Stale transition coverage is a structural coverage metric that measures the percentage of transitions between states in a state machine that are executed by a test suite3. Equivalence class coverage is a functional coverage metric that measures the percentage of equivalence classes (or partitions) of input or output values that are tested by a test suite4. Boundary value coverage is another functional coverage metric that measures the percentage of boundary values (or extreme values) of input or output ranges that are tested by a test suite4. These metrics are independent of decision coverage, because they are based on different aspects of the system under test, such as its behavior, functionality, or specification. Therefore, achieving 100% decision coverage does not imply achieving 100% of any of these metrics, and vice versa. References = ISTQB® Certified Tester Foundation Level Syllabus v4.0, Test Coverage in Software Testing - Guru99, Structural Coverage Metrics - MATLAB & Simulink - MathWorks India, Test Design Coverage in Software Testing - GeeksforGeeks.