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ISEB-PM1 BCS Foundation Certificate in IS Project Management Questions and Answers

Questions 4

Instead of celebrating the end of the project, the stakeholders are breathing a sigh of relief. None of them were confident the project would meet the end date.

Which of the following is NOT one of the reasons this project had difficulty?

Options:

A.

Lack of a payback period

B.

Lack of milestones

C.

Lack of a communications management plan

D.

Lack of a staffing management plan

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Questions 5

Giving a part of project work to a contractor is an example of:

Options:

A.

risk assumption

B.

risk assignment

C.

risk delegation

D.

risk deflection

E.

risk mitigation

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Questions 6

Risk mitigation includes all but which of the following:

Options:

A.

performing contingent planning

B.

Obtaining insurance against loss

C.

Developing system (policies, procedures, responsibilities)

D.

identification of project risks.

E.

developing planning alternatives

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Questions 7

You are a contract project manager working with the State of Bliss. Your latest project involves rewriting the Department of Revenue's income tax system. As project manager, you have taken all the appropriate actions regarding confidentiality of data. One of the key stakeholders is a huge movie buff, and she has the power to promote you into a better position at the conclusion of this project. She's reviewing some report data that just happens to include confidential information regarding one of her favorite movie superstars.

What is the most appropriate response?

Options:

A.

Do nothing, because she has the proper level of access rights to the data and this information showed up unintentionally.

B.

Request that she immediately return the information, citing conflict of interest and violation of confidential company data.

C.

Request that she immediately return the information until you can confirm that she has the proper level of access rights to the data.

D.

Report her to the management team.

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Questions 8

Control Charts, Flowcharting, Histograms, Pareto Charts, Scatter Diagrams are tools and techniques of what process?

Options:

A.

Perform Quality Control

B.

Perform Quality Assurance

C.

Quality Planning

D.

Performance Reporting

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Questions 9

Company expenses such as auditing costs, supervision, office supplies, building rent and maintenance are elements of the:

Options:

A.

Contracts and administration costing system.

B.

Fringe benefits packages.

C.

None of the other alternatives apply

D.

Capital budgeting process.

E.

Overhead rates.

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Questions 10

Which of the following is a strategy for positive risks?

Options:

A.

Avoid

B.

Transfer

C.

Accept

D.

Mitigate

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Questions 11

What is the name of a graphic display of project team members and their reporting relationships?

Options:

A.

Role dependencies chart

B.

Reporting flow diagram

C.

Project organization chart

D.

Project team structure diagram

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Questions 12

Communication plays a major role in:

Options:

A.

Organizing

B.

Controlling

C.

All of the other alternatives apply

D.

Directing

E.

Planning

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Questions 13

Which of the following is a Process Group?

Options:

A.

Scoping

B.

Budgeting

C.

Closing

D.

Quality

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Questions 14

A contract management plan is a subsidiary of what other type of plan?

Options:

A.

Resource plan

B.

Project management plan

C.

Cost control plan

D.

Expected monetary value plan

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Questions 15

Which of the following is an example of contract administration?

Options:

A.

Negotiating the contract

B.

Authorizing contractor work

C.

Developing the statement of work

D.

Establishing evaluation criteria

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Questions 16

Linear programming is an example of what type of project selection criteria?

Options:

A.

Constrained optimization

B.

Comparative approach

C.

Benefit measurement

D.

Impact analysis

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Questions 17

You are a project manager for Pizza Direct, which is a retail pizza delivery store. Your company is competing with another retail store for the option of opening two new stores in a foreign country. You know, but have not yet informed your company, that you are going to go to work for the competitor, which happens to be bidding for this same opportunity.

What is the most appropriate response?

Options:

A.

You decide to participate in the initial meetings with the foreign business partners because any information you gain now will help you when you make the move to the new company.

B.

You inform the foreign business partners that you're going to be working with a new company and that you know the deal they'll receive from the competing company is better than the one this company is proposing.

C.

You decline to participate in the initial meetings with the foreign business partners because of a conflict of interest.

D.

You've not yet received an official offer from the competing company for your new job opportunity, so you choose to participate in the initial meetings with the foreign business partners.

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Questions 18

You are the project manager for a top-secret software project for an agency of the United States government. Your mission-should you choose to accept it-is to complete the project using internal resources. The reason is that finding contractors with top-secret clearances takes quite a bit of time, and waiting for clearances would jeopardize the implementation date. Your programmers are 80 percent of the way through the programming and testing work when your agency appoints a new executive director. Slowly but surely your programmers are taken off this project and reassigned to the executive director's hot new project.

Which of the following type of project ending is this?

Options:

A.

Extinction

B.

Starvation

C.

Addition

D.

Integration

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Questions 19

An activity-on-node (AON) network diagram shows the following activities on two critical paths; Start, D, E, J, L, End and Start, D, E, G, I, L, End. Each activity is at least three days in duration, except for activity L, which is one day in duration.

If you are directed to reduce the project by one day, which activities are MOST likely to change?

Options:

A.

Activity L

B.

Activity E or activity J

C.

Activity G or activity I

D.

Activity D or activity E

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Questions 20

Which of the following techniques is used during Control Scope?

Options:

A.

Cost-Benefit Analysis

B.

Variance Analysis

C.

Reserve Analysis

D.

Stakeholder Analysis

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Questions 21

Conflict should be best addressed in which manner?

Options:

A.

Early, in private, using a direct, collaborative approach

B.

Early, in public, using an indirect, collaborative approach

C.

Early, in private, using an indirect, cooperative approach

D.

As late as possible, in public, using a direct, confrontational approach

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Questions 22

Which of the following strategies is used to deal with risks that may have a negative impact on project objectives?

Options:

A.

Exploit

B.

Share

C.

Enhance

D.

Transfer

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Questions 23

When communicating with large audiences, which communication method works most effectively?

Options:

A.

Push

B.

Interactive

C.

Parallel

D.

Pull

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Questions 24

Which of the following is not true for a Responsibility Assignment Matrix (RAM):

Options:

A.

Defines what project member is responsible for each activity

B.

Defines responsibilities for each WBS component

C.

Defines all people associated with each activity

D.

Text description of roles, responsibilities, authorities

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Questions 25

What do composite organizations involve?

Options:

A.

Functional and project managers

B.

Functional managers only

C.

Project managers only

D.

Technical managers and project managers

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Questions 26

If a project manager is concerned with gathering, integrating, and disseminating the outputs of all project management processes, she should concentrate on creating a better:

Options:

A.

WBS.

B.

Communications management plan.

C.

Project management information system.

D.

Project scope management plan.

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Questions 27

A Project Management Office (PMO) manages a number of aspects, including what?

Options:

A.

Project scope, schedule, cost, and quality of the products of the work packages

B.

Central coordinator of communication management across projects, and for the delivery of specific project objectives, organization opportunity assessment

C.

Assigns project resources to best meet project objectives

D.

Overall risk, overall opportunity and interdependencies among projects

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Questions 28

Bar charts are most appropriate for:

Options:

A.

Showing slack time.

B.

Comparing actual to planned performance to each activity.

C.

All of the other alternatives apply.

D.

Showing critical path dependencies.

E.

Showing which activities can be rearranged in parallel.

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Questions 29

In a control chart, the consecutive measurements are 11, 13, 09, 07, 08, 09, 09, 09, 08, and 12. For the entire process, the goal is 10 and the standard deviation is 1.

For this data set, it is correct to say that the process:

Options:

A.

is under control.

B.

is out of control.

C.

has an increasing trend.

D.

has a decreasing trend.

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Questions 30

A team member from research and development tells you that her work is too creative to provide you with a fixed single estimate for the activity. You both decide to use the average labor hours per installation from past projects to predict the future.

This is an example of which of the following?

Options:

A.

Parametric estimating

B.

Three-point estimating

C.

Analogous estimating

D.

Monte Carlo analysis

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Questions 31

The project manager is assigned in the?

Options:

A.

Management Plan

B.

SOW

C.

Charter (contract)

D.

Project Plan

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Questions 32

Which of the following correctly explains the term "progressive elaboration"?

Options:

A.

Changing project specifications continuously

B.

Elaborate tracking of the project progress

C.

Elaborate tracking of the project specifications with a change control system

D.

Project specifications becoming more explicit and detailed as the project progresses

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Questions 33

The PV is $1000, EV is $2000 and AC is $1500.

What is CPI?

Options:

A.

1.33

B.

2.00

C.

0.75

D.

0.5

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Questions 34

Which of the following is one of the tools and techniques for the Define Activities process?

Options:

A.

Rolling wave planning

B.

Dependency determination

C.

Schedule network template

D.

Applying leads and lags

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Questions 35

A summary WBS is usually developed in the ___________.

Options:

A.

close-out phase

B.

All of the other alternatives apply phases

C.

implementation phase

D.

planning phase

E.

Conceptual phase

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Questions 36

In which type of organization(s) is the project manager's role most likely part-time?

Options:

A.

Functional

B.

Weak Matrix

C.

Balanced Matrix

D.

Both 1) Functional and 2) Weak Matrix

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Questions 37

Which one of the following is not an acquisition method?

Options:

A.

negotiation

B.

invitation

C.

purchase

D.

advertising

E.

all are acquisition methods

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Questions 38

Which of the following is a tool or technique for distribute information?

Options:

A.

Project management plan

B.

Report performance

C.

Communications requirements analysis

D.

Communication methods

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Questions 39

Your project team consists of 12 people in the same building you're located in, 4 people from the West Coast office, 2 people from the Kansas City office, and 6 people from the London office. Your office works different hours than all the other offices. Additionally, not all of the resources in your building are available at the same times during the day. Three of the 12 team members work swing shift hours. You use tools like web conferencing and email to distribute information to the team.

Which of the following is true?

Options:

A.

This question describes resource availability from the Develop Project Team process and information distribution methods from the Information Distribution process.

B.

This question describes the staffing management plan from the Acquire Project Team process and communication skills from the Information Distribution process.

C.

This question describes project staff assignments from the Develop Project Team process and communication skills from the Information Distribution process.

D.

This question describes virtual teams from the Acquire Project Team process and information distribution methods from the Information Distribution process.

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Questions 40

Which of the following are inputs to Activity Definition?

Options:

A.

Project Scope Statement and Work Breakdown Structure

B.

Activity list and Arrow Diagram

C.

Change Requests Lists and Organizational Process Assets

D.

Project Management Plan and Resource Availability

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Questions 41

What process determines which risks might affect the project?

Options:

A.

Qualitative risk analysis

B.

Identify Risks

C.

Plan Risk Management

D.

Quantitative risk analysis

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Questions 42

Which of the following is a schedule network analysis technique that takes limited resources into account?

Options:

A.

Network reserve analysis

B.

Critical chain method

C.

Lead and lag adjustment

D.

Critical path method

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Questions 43

Range estimating in determining cost risk probabilities requires _____.

Options:

A.

an amount of financial exposure

B.

risks and opportunities ranked in order of bottom line importance

C.

All of the other alternatives apply

D.

contingency requirements for expected level of confidence

E.

probability of cost overrun occurrences

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Questions 44

Which process documents the business needs of a project and the new product, service or other result that is intended to satisfy those requirements?

Options:

A.

Develop project management plan

B.

Develop project charter

C.

Develop preliminary project scope statement

D.

Scope planning

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Questions 45

What are the Scope Definition process tools and techniques?

Options:

A.

Product analysis, alternatives identification, expert judgment, and stakeholder analysis

B.

Alternatives identification, stakeholder analysis, and expert judgment

C.

Product analysis, cost benefit analysis, alternatives identification, and expert judgment

D.

Cost benefit analysis, templates, and expert judgment

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Questions 46

A project has seven activities: A, B, C, D, E, F, and G. Activities A, B, and D can start anytime. Activity A takes 3 weeks, Activity B takes 5 weeks, and Activity D takes 11 weeks. Activities A and B must be completed before Activity C can start. Activity C requires 6 weeks to complete. Activities B, C, and D must be completed before Activity E can start. Activity E requires 2 weeks. Activity F takes 4 weeks and can start as soon as Activity C is completed. Activity E must be completed before Activity G starts. Activity G requires 3 weeks. Activities F and G must be completed for the project to be completed.

Which activities have float available?

Options:

A.

Activity A has two weeks’ float, activity F has one week.

B.

Activity F has one-week float.

C.

There is no float available in the project.

D.

Activity A has eight weeks’ float.

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Questions 47

Formal written correspondence with the customer is required when:

Options:

A.

Defects are detected.

B.

The customer requests additional work not covered under contract.

C.

The project has a schedule slippage that includes changes to the critical path.

D.

The project has cost overruns.

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Questions 48

Resource reallocation from non-critical to critical activities is an example of which Project Scheduling technique:

Options:

A.

Critical Path Method

B.

Schedule Compression

C.

Resource Leveling

D.

What if Analysis

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Questions 49

Your company has asked you to be the project manager for the product introduction of its new DeskTop Rock media system. You recently published the project scope statement.

Which of the following is not contained in the project scope statement?

Options:

A.

Requested changes

B.

Project configuration management requirements

C.

Constraints

D.

Project specifications

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Questions 50

A company attorney, newly hired by the company, walks into the project manager's office and tells her that he is ready to work with her on the procurement process. The project manager has little experience with procurement, so she is excited to have the assistance.

With which of the following would it be BEST for the project manager to ask the attorney for help?

Options:

A.

Claims administration, audit results, and updating organizational process assets

B.

Contract change control system, payments, and change requests

C.

Recommended corrective actions, performance reporting, and records management system

D.

Procurement documentation, project management plan updates, and procurement management plan updates

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Questions 51

During the opening rounds of contract negotiation, the other party uses a fait accompli tactic. Which of the following statements is true about fait accompli tactics?

Options:

A.

One party claims the issue under discussion was documented and accepted as part of ScopeVerification.

B.

One party claims the issue under discussion has already been decided and can't be changed.

C.

One party claims to accept the offer of the other party, provided a contract change request is submitted describing the offer in detail.

D.

One party agrees to accept the offer of the other party but secretly knows they will bring the issue back up at a later time.

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Questions 52

What is the primary benefit of meeting quality requirements?

Options:

A.

Quality metrics

B.

Less rework

C.

Quality control measurements

D.

Benchmarking

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Questions 53

Which quality control technique illustrates the 80/20 Principle?

Options:

A.

Ishikawa diagram

B.

Control Chart

C.

Run Chart

D.

Pareto Chart

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Questions 54

Which of the following risk response strategies involves allocating ownership of a positive risk to a third party?

Options:

A.

Mitigate

B.

Transfer

C.

Share

D.

Avoid

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Questions 55

The approval of which of the following indicates formal initiation of the project?

Options:

A.

Procurement management plan

B.

Project management plan

C.

Project scope document

D.

Project charter

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Questions 56

The project manager calculated a schedule performance index of 0.8 and a cost performance index of 1.1 for the project. What is the actual status of this project?

Options:

A.

Behind schedule and over budget

B.

Behind schedule and under budget

C.

Ahead of schedule and under budget

D.

Ahead of schedule and over budget

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Questions 57

In attempting to complete the project faster, the project manager looks at the cost associated with crashing each activity. The BEST approach to crashing would also include looking at the:

Options:

A.

Risk impact of crashing each activity.

B.

Customer's opinion of which activities to crash.

C.

Boss's opinion of which activities to crash and in which order.

D.

Project life cycle phase in which the activity is due to occur.

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Questions 58

The most common form of written project communication is

Options:

A.

Bulletin boards

B.

All of the other alternatives apply

C.

Publications

D.

Letters and memos

E.

Reports

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Questions 59

Job continuity would be an example of _____ in Maslow's hierarchy of needs.

Options:

A.

Self-actualization

B.

Physiological

C.

Safety

D.

Belonging

E.

Esteem

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Questions 60

What is an output of Control Scope?

Options:

A.

Accepted deliverables

B.

Work performance measurements

C.

Requirements documentation

D.

Work performance information

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Questions 61

The project charter is developed by:

Options:

A.

the customer

B.

senior management and the project manager

C.

senior management

D.

None of the other alternatives apply

E.

the project manager

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Questions 62

Which of the following terms indicates a deliverable-oriented hierarchical decomposition of the project work?

Options:

A.

WBS directory

B.

Activity list

C.

WBS

D.

Project schedule

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Questions 63

Which of the following is a tool or technique of the Collect Requirements process?

Options:

A.

Group decision making techniques

B.

Project management information system

C.

Alternative identification

D.

Communication requirement analysis

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Questions 64

A project manager convenes a meeting to determine why the time to produce one product according to specifications has increased from one day to three days over the past month.

Which tool or technique is used in this case?

Options:

A.

Expert judgment

B.

Quality assurance

C.

Quality control

D.

Variance analysis

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Questions 65

Which of the following is an example of a tool used in Plan Quality?

Options:

A.

Fishbone diagram

B.

Quality audit

C.

Cause and effect diagram

D.

Benchmarking

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Questions 66

The project manager has, as a prime responsibility, to assure proper integration of activities.

In which organizational form does the project manager probably have the easiest time in integrating work?

Options:

A.

Matrix

B.

Pure project

C.

Coordinator

D.

Classical

E.

Expediter

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Questions 67

Which of the following is NOT included in a schedule change control system?

Options:

A.

Approval levels necessary for authorizing changes

B.

Tracking systems

C.

Paperwork necessary for making changes

D.

Limitations on the scope of changes

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Questions 68

Which is one of the determining factors used to calculate CPI?

Options:

A.

EV

B.

SPI

C.

PV

D.

ETC

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Questions 69

Which tool and technique identifies inefficient and ineffective policies, processes and procedures?

Options:

A.

Scope audits

B.

Scope reviews

C.

Quality audits

D.

Control chart

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Questions 70

Which process group establishes the total scope of a project?

Options:

A.

Initiating

B.

Planning

C.

Monitoring and Controlling

D.

Executing

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Questions 71

In what type of contract is the seller reimbursed for all allowable costs for performing the contract work and receives a predetermined fee based upon achieving certain performance objectives as set forth in the contract?

Options:

A.

Cost-plus-fixed-fee

B.

Cost-plus-incentive-fee

C.

Firm-fixed-price

D.

Fixed-price-incentive-fee

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Questions 72

Another name for an Ishikawa diagram is:

Options:

A.

Cause and effect diagram

B.

Control Chart

C.

Flowchart

D.

Histogram

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Questions 73

Parametric Estimating is done as a part of which process:

Options:

A.

Estimate Activity Durations

B.

Sequence Activities

C.

Develop Schedule

D.

Estimate Activity Resources

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Questions 74

Continually measuring and monitoring the actual cost versus the budget is done to _____.

Options:

A.

None of the other alternatives apply

B.

analyze the reasons for variances

C.

establish the variances

D.

identify the problems

E.

All of the other alternatives apply.

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Questions 75

As the project manager, you are preparing your methods for quality management. You are looking for a method that can demonstrate the relationship between events and their resulting effects. You want to use a method to depict the events that cause a negative effect on quality.

Which of the following is the BEST choice for accomplishing your objective?

Options:

A.

Histogram

B.

Pareto chart

C.

Ishikawa diagram

D.

Control chart

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Questions 76

Verification of project deliverables occurs during which process?

Options:

A.

Develop preliminary project scope statement.

B.

Close Project or Phase.

C.

Develop project charter.

D.

Create WBS.

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Questions 77

You are negotiating with a seller. Time is of the essence but you have a limited budget, and the seller knows this.

What is your BEST negotiating strategy under these circumstances?

Options:

A.

Focus the negotiation on seller's profit margin in order to decrease the project cost.

B.

Negotiate to get the work done even sooner than necessary in order to add a reserve.

C.

Negotiate identified risks.

D.

Arrange to reschedule the negotiation until you can acquire information of which the seller is not aware.

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Questions 78

When managing a project team, what helps to reduce the amount of conflict?

Options:

A.

Clear role definition

B.

Negotiation

C.

Risk response planning

D.

Team member replacement

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Questions 79

To complete performance index (TCPI) is represented by which of the following?

Options:

A.

BAC - EV/BAC - AC

B.

A measure of the value of work completed compared to the actual cost or progress

C.

A measure of progress achieved compared to progress planned

D.

AC + (BAC - EV)

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Questions 80

What type of project structure is a hierarchically organized depiction of the resources by type?

Options:

A.

Organizational Breakdown Structure (OBS)

B.

Resource Breakdown Structure (RBS)

C.

Work Breakdown Structure (WBS)

D.

Project Breakdown Structure (PBS)

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Questions 81

A project manager arranges for project specific training for the new team members.

Under which category does this cost fall?

Options:

A.

Appraisal

B.

Internal failure

C.

External failure

D.

Prevention

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Questions 82

Regardless of style, what information is shown in a process flowchart?

Options:

A.

Actions, decision points, and process drivers

B.

Activities, decision points, and the order of processing

C.

Activities, process drivers, and the order of processing

D.

Actions, decision points, and activities

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Questions 83

A project manager has made a change to the project.

What should she do NEXT?

Options:

A.

Assign resources.

B.

Revise the project management plan and/or project documents.

C.

Evaluate impact.

D.

Request change control board involvement.

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Questions 84

You are a project manager working on gathering requirements and establishing estimates for the project.

Which process group are you in?

Options:

A.

Monitoring and Controlling

B.

Initiating

C.

Executing

D.

Planning

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Questions 85

All of the following are tools of Perform Quality Control EXCEPT:

Options:

A.

Cost of quality.

B.

Inspection.

C.

Control charts.

D.

Flowcharting.

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Questions 86

What is one of the MAJOR outputs of activity sequencing?

Options:

A.

Responsibility assignment matrix

B.

Work breakdown structure update

C.

Project network diagram

D.

Mandatory dependencies list

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Questions 87

Which statement is true about the project management body of knowledge?

Options:

A.

Recognized by every project manager

B.

Constantly evolving

C.

The sum of all knowledge related to project management

D.

A sum of knowledge that should be applied on every project

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Questions 88

The Communications Management Plan should contain the following:

Options:

A.

Selection of appropriate media to meet specific needs

B.

Communications policy

C.

All of the other alternatives apply

D.

Communications media

E.

Reporting channels

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Questions 89

The erection of foundation formwork before the placement of foundation concrete would be an example of a _____ dependency.

Options:

A.

Soft logic

B.

Subcontracted

C.

Mandatory

D.

Discretionary

E.

External

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Questions 90

Which of the following is CORRECT?

Options:

A.

The critical path helps prove how long the project will take.

B.

There can be only one critical path.

C.

The network diagram will change every time the end date changes.

D.

A project can never have negative float.

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Questions 91

History has shown that project managers can be trained in a combination of ways.

Which method is usually preferred by most companies?

Options:

A.

None of the other alternatives apply

B.

Formal education and special course (degreed programs)

C.

Experiential learning, on-the-job

D.

Professional activities, seminars

E.

Individual readings

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Questions 92

What is the tool and technique used to request seller responses?

Options:

A.

Procurement documents

B.

Expert judgment

C.

Bidder conferences

D.

Contract types

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Questions 93

Which of the following is a strategy to deal with positive risks or opportunities?

Options:

A.

Mitigate

B.

Transfer

C.

Exploit

D.

Avoid

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Exam Code: ISEB-PM1
Exam Name: BCS Foundation Certificate in IS Project Management
Last Update: May 17, 2024
Questions: 625
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