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GE0-803 Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP) Questions and Answers

Questions 4

The Internet Protocol Communication Server (IPCS) processes __________ calls.

Options:

A.

SIP

B.

HTML

C.

TDM

D.

EMPS

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Questions 5

What effect does the WatchDog have on logging?

Options:

A.

If the WatchDog is not running only the watchdog log will exist

B.

Restarting the WatchDog removes all old logs and creates new ones

C.

If the WatchDog is not running no logging by any process will take place

D.

The WatchDog creates all other process logs

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Questions 6

In GVP 8.1.2, you can set and change logging levels using which of the following?

Options:

A.

Configuration Manager

B.

Genesys Administrator

C.

Solution Control Interface

D.

All of the Above

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Questions 7

Local Control Agent must be installed on all servers hosting GVP components in order to be monitored by the Genesys Management layer.

Options:

A.

True

B.

False

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Questions 8

Outbound Calling is a feature typically associated with ____ configuration.

Options:

A.

An In-Front of the Switch

B.

A Behind the Switch

C.

A VoIP application

D.

An MRCP ASR

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Questions 9

When changing the Custom log level for the Genesys Queue Adapter (GQA) to 1000, what would

you see?

Options:

A.

Setting this log flag to 1000, you will see I-Server XML normalized messages between IVR

Server and I-Server Client (GQA) in the __GQA.log

B.

This restricts the log file size to 1000 lines. A new log file will be generated after reaching this

limit.

C.

Setting this log flag to 1000 will allow full level logging messages between IVR Server and IServer

Client (GQA) in the __GQA.log.

D.

This sets the log max size to 1000 bytes. The __GQA.log file will

rollover and a new log file be generated after reaching this limit.

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Questions 10

Please refer to the log message CALL DROPPED. What should be done to ensure the next call to the same phone number would work?

Options:

A.

Restart the VCS

B.

Restart the WebServer

C.

Check and regenerate the code for the VoiceXML application

D.

Provision the phone number in VPM

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Questions 11

A Primary Voice Application URL is required when provisioning the IVR Profile. The Primary

Voice Application CANNOT include __________.

Options:

A.

The fully qualified name of the web server that hosts the application

B.

The numeric IP address of the web server that hosts the application

C.

The name of the first page of the voice application

D.

The path to the .XML file

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Questions 12

The IP Call Manager is composed of SIP Session Manager, Database and __________.

Options:

A.

Resource Manager

B.

WatchDog

C.

Telephony Manager

D.

Softphone

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Questions 13

After WatchDog is started, GVP.ini file contains __________.

Options:

A.

No configuration information for VCS/IPCS processes

B.

Application specific configuration information such as DNIS

C.

The configuration information for VCS/IPCS processes, such as default log levels

D.

Only Dialogic configuration information

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Questions 14

There is a three-part hierarchy regarding tenancy:Resellers/customers/IVR Profiles. In a singletenant

installation, the default configuration is Reseller=GVPOwner, Customer=AdminTrue or

False.

Options:

A.

TRUE

B.

FALSE

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Questions 15

How would you enable/disable anonymous access to the EMPS?

Options:

A.

Via IPCS or VCS

B.

Modify GVP.ini file

C.

Via Dialogic

D.

Via IIS settings

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Questions 16

Which of the following files is an example of a file that is installed into

\CN\web\did_url_mappings\2.0?

Options:

A.

GVPOwner_Admin_.xml

B.

5453.xml

C.

Database.xml

D.

Start.asp

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Questions 17

For most deployments with VCS configured in Behind-the-Switch mode using Genesys

Framework, DNIS is obtained through what mechanism?

Options:

A.

VCS request to the T-Server via IVR Server

B.

VCS requests to the Dialogic telephony board

C.

A route point corresponding to the appropriate strategy

D.

VCS request directly to the ACD/PBX

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Questions 18

Which of the following MRCP speech vendors does GVP support?

Options:

A.

Asterisk

B.

Nuance

C.

Microsoft

D.

Linux

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Exam Code: GE0-803
Exam Name: Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP)
Last Update: May 6, 2024
Questions: 122
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