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CTS Certified Technology Specialist Questions and Answers

Questions 4

When is the optimal time to conduct training of end users in a new AV installation?

Options:

A.

after all participants have reviewed equipment manuals

B.

when all users of the facility can be trained at the same time

C.

at the time of system handover with accompanying user guides

D.

during installation so that the system can be configured and modified in line with the user's knowledge

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Questions 5

A client wants to replace an older projector with a flat-panel 240 in (610 cm) diagonal display. The client has complained about the cost of replacement lamps for the existing projector as the reason for switching to a flat-panel display. Which of the following is the BEST alternative for a successful solution?

Options:

A.

LCD display

B.

Laser projector

C.

Direct view LED

D.

Custom-built OLED display

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Questions 6

Which process examines methods, techniques, and principles from peer organizations?

Options:

A.

benchmarking

B.

needs analysis

C.

space allocation

D.

end user meetings

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Questions 7

The AV Project Manager is responsible for

Options:

A.

schedule, budget, scope.

B.

design, schedule, configuration.

C.

budget, installation, maintenance.

D.

configuration, scope, maintenance.

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Questions 8

Which of the following translates the IP address of a computer in a local network to a single IP address?

Options:

A.

HTTP

B.

MAC

C.

NAT

D.

TCP

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Questions 9

By code, projection screens should be positioned in a manner that avoids blocking

Options:

A.

lines of sight and lectern access.

B.

paintings, cabinets, and sliding doors.

C.

alarm indicators, clocks, and light switches.

D.

windows, aquariums, and other glass surfaces.

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Questions 10

Which setting on the digital multimeter should be used to determine if a DC power supply has failed?

Select the correct measurement category by clicking anywhere within the measurement range.

Options:

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Questions 11

Which of these symbols is generally used to represent a network?

Options:

A.

A

B.

B

C.

C

D.

D

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Questions 12

At what time of day is it BEST to conduct a site survey?

Options:

A.

Early mornings

B.

During normal operations

C.

After normal business hours

D.

Only at specially scheduled appointments

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Questions 13

Reverberant sound reaches the listener's ears

Options:

A.

after

B.

before

C.

synchronized with

D at the same level as the direct sound.

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Questions 14

What is the MAIN difference between OLED displays and LED displays?

Options:

A.

luminosity

B.

higher brightness

C.

self-emitting light source

D.

determined screen shape

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Questions 15

In which of the following scenarios would infrared (IR) wireless microphones be preferred?

Options:

A.

large auditoriums

B.

rooms with direct sunlight

C.

spaces where security is an issue

D.

conferences with high frequency fluorescent lights

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Questions 16

Microphone signal levels are typically measured in:

Options:

A.

Hertz

B.

Amperes

C.

Millivolts

D.

Milliwatts

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Questions 17

Installing an AV system generates a lot of debris. When is the BEST time to identify if there will be a place to dispose of the debris?

Options:

A.

Before training

B.

During the initial site survey

C.

Before control system programming

D.

During the first day of the installation

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Questions 18

What frequency is identified by the numbers above each slider of a graphic equalizer?

Options:

A.

center

B.

lowest

C.

highest

D.

secondary

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Questions 19

A client wants a third-party commitment that a project will be completed as per contract and protection against losses if it is not. What document should they request from their supplier?

Options:

A.

liability policy

B.

performance bond (guarantee)

C.

statement of qualification

D.

quality assurance checklist

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Questions 20

Which of the following meters measures the light coming directly from a source?

Options:

A.

SPL

B.

multi

C.

incident

D.

reflected

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Questions 21

When connecting a condenser microphone, what MUST be included in die system design for it to operate?

Options:

A.

mixer

B.

stand

C.

transmitter

D.

power source

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Questions 22

During system verification, an issue has been noted where the microphone becomes very quiet when any laptop audio is played. What should be reviewed in the audio DSP?

Options:

A.

Limiter

B.

Ducker

C.

Gain structure

D.

Feedback suppressor

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Questions 23

A newly installed AV system is experiencing intermittent loss of video on one display. What is the FIRST step the technician should take?

Options:

A.

Replace the display

B.

Swap the video source

C.

Check cable connections

D.

Update firmware on the switcher

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Questions 24

When a presenter is using a headworn wireless microphone, the sound technician notices a great deal of plosives and breath noise. To correct this problem, the technician should:

Options:

A.

Ask the speaker to talk more quietly

B.

Adjust the microphone wireless transmitter gain

C.

Change from an omnidirectional to a cardioid capsule

D.

Adjust the position of the microphone and use a windscreen

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Questions 25

What is the difference between the audio system's operational level and the maximum level the system can attain?

Options:

A.

noise floor

B.

headroom

C.

directivity index

D.

loudspeaker sensitivity

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Questions 26

According to the AVIXA Rack Design standard, what should be the MINIMUM distance between an AC Power cable and a Data Twisted Pair cable?

Options:

A.

25 mm (~1 in)

B.

50 mm (-2 in)

C.

100 mm (~4 in)

D.

300 mm (~12 in)

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Questions 27

Based on this image, what is the aspect ratio for WUXGA?

Options:

A.

1.6:1

B.

1.78:1

C.

1.85:1

D.

2.35:1

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Questions 28

A change order (variation) is best defined as a:

Options:

A.

Change to the technician’s salary

B.

Price change to a vendor purchase order

C.

Drawing change to document CAD details

D.

Change to the scope of an awarded project

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Questions 29

An integrator has to upgrade a camera system in an existing board room. What is the MOST IMPORTANT information to gather on the site visit?

Options:

A.

cable length

B.

ambient lighting placement

C.

resolution of camera system

D.

distance from the lens to first participant

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Questions 30

A loud hiss is coming from the audio system. This is MOST LIKELY caused by

Options:

A.

fluorescent lighting.

B.

poor gain structure.

C.

phase cancellation issues.

D.

the microphones being off.

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Questions 31

Which of the following is the BEST service when new firmware is available for installed equipment across a fleet of conference rooms?

Options:

A.

keeping current version

B.

replacing the equipment

C.

updating them all at once

D.

a ringed update approach

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Questions 32

During an initial meeting with a prospective client regarding an audiovisual project, it is important to understand the customer's method of procurement in order to avoid.

Options:

A.

making commitments with regard to delivery times for equipment.

B.

designing the system beyond the budgetary constraints of the client.

C.

missing some of the important components that will be included in the final project.

D.

expending time and resources designing a project that may ultimately go to bid (tender).

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Questions 33

While conducting a site survey, it is discovered that a conference room has glass walls, high ceilings, and wooden floors. The BIGGEST challenge for this room would be handling of which of the following?

Options:

A.

feedback

B.

cable paths

C.

reverberance

D.

loudspeaker placement

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Questions 34

As the height of a character increases on a display.

Options:

A.

legibility increases.

B.

legibility decreases.

C.

brightness increases.

D.

brightness decreases.

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Questions 35

Assuming 120V as the power source, how many amperes does a 240W device draw?

Options:

A.

1

B.

2

C.

5

D.

7

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Questions 36

Every item in a room has some acoustic absorption or reflection characteristics. The level of sound absorbed is MOST affected by

Options:

A.

distance from the sound source.

B.

ambient sound in the system location.

C.

relative loudness of the source material.

D.

frequency and direction of the source.

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Questions 37

Owner standards and design manuals are examples of which kind of documentation?

Options:

A.

vendor

B.

technical

C.

architectural

D.

existing conditions

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Questions 38

When evaluating site conditions for an AV project that requires a free-standing rack that is 49 RU or taller, the condition that will force assembly on site instead of building the rack in the shop and delivering it fully assembled is when the:

Options:

A.

Lighting is better onsite

B.

Elevator/lift is only 7 feet [2.13 meters] tall

C.

Room is only accessible after normal working hours

D.

Construction dumpster is located close to the loading dock

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Questions 39

During an initial customer visit, it is important to determine whether or not one is

Options:

A.

going to get the job.

B.

being competitive enough.

C.

meeting with the decision maker.

D.

going to have enough cable in stock to do the job.

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Questions 40

A task cannot begin before another task is completed. How is this described in a project task schedule?

Options:

A.

requirement

B.

dependency

C.

consequence

D.

determination

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Questions 41

What is the MAIN benefit of carrying out regular software updates provided by the device manufacturer?

Options:

A.

increasing the bandwidth

B.

providing a higher data throughput

C.

enhancing the data security of the system

D.

providing a better understanding of the system

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Questions 42

A university has equipped all of its theatres with laser projectors. The maintenance department should schedule

Options:

A.

lamp and filter changes every six months.

B.

cleaning and focus checks every six months.

C.

remote monitoring and replace equipment at end of life.

D.

no inspections, as they are maintenance free and replace equipment at end of life.

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Questions 43

What is the MAIN difference between OLED displays and LCD displays?

Options:

A.

Luminosity

B.

Higher brightness

C.

Self-emitting light source

D.

Determined screen shape

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Questions 44

The FIRST step in troubleshooting an AV system is to

Options:

A.

clearly identify the failure symptoms.

B.

change only one component at a time.

C.

ensure that all the system components have power.

D.

divide the system in half to identify the portion that is not working.

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Questions 45

What is the FIRST stage in troubleshooting an AV system?

Options:

A.

evaluating possible sources of error

B.

identifying the symptoms of the error

C.

determining which devices are fully functional

D.

reviewing the system diagram showing the connections and the signal flow

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Questions 46

As a project manager, daily or weekly updates from the____are MOST USEFUL when trying to make sure a job comes in on time and on budget.

Options:

A.

installer

B.

customer

C.

employer

D.

consultant

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Questions 47

During a routine service visit, an engineer notices an LED indicator on a projector's front panel blinking regularly. What should be done?

Options:

A.

consult the projector's manual

B.

replace the projector's lamp and filters

C.

disregard because the projector is operational

D.

remove the power cable and re-boot the projector

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Questions 48

When using an IR-based assistive listening system, where MUST the transmitter be located?

Options:

A.

Under the presenter's desk

B.

At the top of the AV equipment rack

C.

With line-of-sight to the audience area

D.

Within 25 feet (7.6 meters) of the wheelchair seating area

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Questions 49

A client is reporting picture drop-outs in an HDBaseT installation. What could be a possible cause?

Options:

A.

Incorrect cable type

B.

Incorrect cable width

C.

Incorrect BIOS settings

D.

Incorrect EDID settings

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Questions 50

Which document identifies who is responsible for each part of the system delivery, including schedule and scope?

Options:

A.

Scope of work

B.

Project charter

C.

Statement of work

D.

Responsibility matrix

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Questions 51

A cardioid subwoofer array uses delay, equalization, and

Options:

A.

gating.

B.

polarity.

C.

phase shift.

D.

compression.

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Questions 52

There are a number of ways to attach a projector mount to a concrete ceiling. What is tire PRIMARY factor that must be considered when deciding which, if any, method is appropriate?

Options:

A.

the age of the concrete

B.

the condition of the concrete

C.

the tools that are available

D.

the space between the drop ceiling and the concrete

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Questions 53

Which area of this building is likely to have more stringent regulations for cable insulation materials than any other area?

Select the answer by clicking on the correct area within the section view.

Options:

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Questions 54

The functionality of an audio system is often reduced to what three easily understood concepts?

Options:

A.

Intelligibility, bass, stability

B.

Reverberation, depth, stability

C.

Intelligibility, loudness, warmth

D.

Intelligibility, loudness, stability

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Questions 55

Which kind of drawing should a technician refer to in order to determine how to hang a loudspeaker line array?

Options:

A.

detail

B.

section

C.

elevation

D.

reflected ceiling plan

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Questions 56

In order to run three cables inside a conduit, what is the maximum percentage of a conduit's internal cross-sectional area to be considered?

Options:

A.

31%

B.

40%

C.

53%

D.

60%

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Questions 57

When doing a site survey for the installation of a large LED video wall, what is MOST important to consider?

Options:

A.

Wall color

B.

Wall finish

C.

Ceiling height

D.

Ceiling material

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Questions 58

For ceiling speakers with a 90° effective coverage angle, a ceiling height of 3 m (10 ft), and an ear height of 1.2 m (4 ft), the spacing for a 50% coverage or edge-to-center layout is:

Options:

A.

1.8 m (6 ft)

B.

3.0 m (10 ft)

C.

3.6 m (12 ft)

D.

6.0 m (20 ft)

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Questions 59

A typical speech reinforcement system which is broken down into zones, with each zone corresponding to its own set of microphones, power amplifiers, and loudspeakers is known as:

Options:

A.

Mix-minus

B.

Public address

C.

Audio conferencing

D.

Interruptible feedback

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Questions 60

The installation of a complex AV project is planned to be completed within 6 months. What is the MOST cost-effective plan for ordering the equipment for the project?

Options:

A.

Order everything as soon as the contract is signed.

B.

Place the order 5 days before the scheduled day for starting installation.

C.

Order each piece of equipment to be delivered as soon as possible.

D.

Order equipment to be delivered on a "just in time" basis according to the installation schedule.

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Questions 61

Which microphone type has a basic cardioid pick up pattern?

Options:

A.

Type(a)

B.

Type(b)

C.

Type(c)

D.

Type(d)

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Questions 62

Your client has requested a 50inch monitor be mounted on the south wail of this boardroom. Which two recessed lights will need to be separated into the r own zone in order to turn them off when the monitor is on?

Options:

A.

A

B.

B.

C.

C

D.

D

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Questions 63

A client setting terms for "tire protection of existing conditions" would most likely apply to which of tire following project types?

Options:

A.

New construction

B.

A technology refresh

C.

A prefabricated building

D.

Expansion of an existing building

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Questions 64

In sound, amplitude is perceived as

Options:

A.

pitch

B.

tone

C.

loudness

D.

frequency

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Questions 65

Milestones are key events or deliverables in a project. On a Gantt Chart or Network Diagram, milestones are represented by a(n)

Options:

A.

circle or oval.

B.

diamond or triangle.

C.

square or rectangle.

D.

asterisk or apostrophe.

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Questions 66

Which is the MOST important factor during the development of an AV project scope?

Options:

A.

entire budget

B.

clients responsibility

C.

analyze the strategic plan

D.

stakeholders requirements

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Questions 67

A customer wants to reuse existing network cabling to extend audio and video signals in a system refresh. What is the PRIMARY concern?

Options:

A.

cable color

B.

cable labeling

C.

cable condition

D.

cable connection

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Questions 68

Which section of a program report describes the probable costs of an AV project?

Options:

A.

budget

B.

needs analysis

C.

systems descriptions

D.

infrastructure requirements

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Questions 69

When preparing to fly a projector, a technician finds that two of the six mounting bolts for the flyware/mount are stripped. What SHOULD the technician do?

Options:

A.

Fly the projector and install additional safety cables

B.

Remove the projector until the mount can be repaired

C.

Securely tighten the four working bolts and fly the projector

D.

Use gaff tape to secure the mount around the stripped bolts

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Questions 70

Identify the cable which is LEAST susceptible to electromagnetic interference. Select the appropriate cable by clicking anywhere on the correct cable.

Options:

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Questions 71

Up to which data rate can USB 2.0 support?

Options:

A.

12 Mbps

B.

480 Mbps

C.

10 Gbps

D.

5 Gbps

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Questions 72

Invoicing clients, purchasing AV equipment and providing estimates are examples of which of the following types of work?

Options:

A.

design

B.

installation

C.

administration

D.

project management

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Questions 73

What is a common vulnerability in a networked AV System?

Options:

A.

open ports

B.

using IPv6

C.

static IP address

D.

strong passwords

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Questions 74

When choosing an amplifier for a 70 V system, what amplifier output would be the BEST option for a space with 12 speakers, each tapped to 30 W?

Options:

A.

1 channel, 500 W at 70 V

B.

2 channel, 200 W at 70 V

C.

12 channel, 30 W at 70 V

D.

12 channel, 30 W at 8 Ω

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Questions 75

In order to estimate project task duration, one needs to understand the effort required to complete the expected scope and:

Options:

A.

Client budget

B.

User experience

C.

Required training

D.

Resource availability

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Questions 76

Which of the following project management activities coordinates project requirements and resources?

Options:

A.

project budget

B.

logic model timeline

C.

logic network diagram

D.

project kick-off meeting

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Exam Code: CTS
Exam Name: Certified Technology Specialist
Last Update: Apr 30, 2025
Questions: 254
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