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6210 Avaya Aura ContactCenter Implementation Exam Questions and Answers

Questions 4

Avaya Aura® Contact Center (AACC) uses the media processing capabilities of the Avaya Aura® Media Server (AAMS) to perform functions such as conference customer and agent speech paths with media treatments.

Which three statements regarding AACC and the AAMS are true? (Choose three.)

Options:

A.

AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.

B.

AACC does not require a license for each AAMS instance in the solution.

C.

AACC integrates with AAMS using Media Server Markup Language (MSML) based communication.

D.

AAMS provides a MSML-based service type named ACC_APP_ID.

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Questions 5

When performing a database restore, Avaya Aura® Contact Center (AACC) services must be shut-down before starting the restore.

How are these services shut-down?

Options:

A.

Use the Stop Shadowing command on the SMMC System Tray to manually shut-down the services.

B.

Use the System Control and Monitor utility to manually shut-down the services.

C.

The database utility performs the shut-down automatically.

D.

Use the Windows Services utility to manually shut-down the services.

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Questions 6

You have created a new application (script) in Orchestration Designer (OD).

Which configuration steps in OD will allow you to place a test call to the new application?

Options:

A.

Select Application Routes > CDNs > Configured Routes > Select Application > Save

B.

Select Application > Routes > Add Application > Save

C.

Select Call Router > Application Routes > CDNs > Configured Routes > Add > Select Application > Save

D.

Select CDNs > Add Application > Save

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Questions 7

A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup.

In which default location should the engineer look to determine the success of the backup?

Options:

A.

C:\Contact Center\Logs\Common Components\DBMaintenance.log

B.

D:\Logs\Common Components\DBMaintenance.log

C.

D:\Avaya Aura\Contact Center\Logs\Common Components\CC_DBMaintenance.log

D.

D:\Avaya\Logs\Common Components\CC_DBMaintenance

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Questions 8

Avaya Aura® Application Enablement Services (AES) is a set of enhanced telephony APIs, protocols, and Web services available to developers. The interface between the Avaya Aura® Contact Center (AACC) and AES is Mutual TLS.

Which three statements regarding the AES and AACC are true? (Choose three.)

Options:

A.

If you are using Web Services security on Contact Center, you cannot use the default certificates and must use the certificates in the Contact Center Certificate Store.

B.

AES 7.0 includes the default Contact Center root certificate.

C.

The Contact Center CTI Proxy points to the AES IP Address, port 4723, Transport TLS.

D.

AES 7.0 does not include the default Contact Center root certificate. To use the default root certificate with AES 7.0, you must import it into AES.

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Questions 9

By which method can you verify the status of the Data Execution Prevention (DEP)? (Choose two.)

Options:

A.

Windows > Control Panel > System and Security > System > Advanced System Settings > Settings > Data Execution Prevention

B.

Windows > Services > Advanced System Settings > Settings > Data Execution Prevention

C.

My computer > properties > advanced system settings > advanced > environment variables > Data Execution Prevention

D.

Control Panel > Network and Internet > Internet Options, and then turn on DEP for essential Windows programs and services only

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Exam Code: 6210
Exam Name: Avaya Aura ContactCenter Implementation Exam
Last Update: Jul 23, 2024
Questions: 124
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