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33820X Avaya Aura Call Center Elite & Elite Multichannel Solution Design Exam Questions and Answers

Questions 4

A customer requires a backup AEP system maintained in a different geographical location, where a manual process will move the licenses from the primary to the backup site.

Which disaster recovery solution would you recommend to this customer using Enterprise Wide Licensing?

Options:

A.

Primary-Secondary

B.

Active-Active

C.

Active-Passive

D.

Primary-Backup

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Questions 5

A customer wants to use the Avaya Aura® Media Server (AAMS) because of its advanced multimedia processing features. Which three statements are true for the AAMS? (Choose three.)

Options:

A.

AAMS provides Communication Manager IP audio functionality.

B.

Pricing is differentiated, so customer will buy AAMS-enabled features unique to each adopter.

C.

AAMS is shareable between different adopters.

D.

AAMS provides virtualization, high channel density and no playback announcement limits.

E.

Experience Portal will use the AAMS as a media resource.

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Questions 6

Application Enablement Services (AES) protocols such as TSAPI, JTAPI, and DMCC, no longer need to be purchased separately with which licensing option?

Options:

A.

Enablement Licensing (EL)

B.

Application Specific Licensing (ASL)

C.

Standard License (SL)

D.

Advanced License (AL)

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Questions 7

Refer to the exhibit.

In this example, the target market is enterprise contact centers and general enterprise telephony customers who are implementing CTI applications with Communications Manager.

Which open standards-based solution runs on a Linux server, is tightly integrated with a Communication Manager and Elite Multichannel solution, and is missing from this diagram?

Options:

A.

Avaya Aura® Session Manager

B.

Avaya Aura® Session Border Controller

C.

Avaya Aura® Application Enablement Services

D.

Avaya Aura® Media Server

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Questions 8

Call Center Elite Release 8.x continues to support SIP end-to-end deployments, and is aimed at supporting Avaya Aura® enhancements.

To support large capacity SIP call centers, what Is the number of concurrently logged in ACD SIP agents supported In Call Center Elite Release 8.x?

Options:

A.

15,000

B.

10,000

C.

5000

D.

12,000

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Questions 9

Refer to the exhibit.

The exhibit contains the deployment options for Communication Manager.

What is the Virtual Appliance that Pod FX Is transitioning to?

Options:

A.

Avaya Server Platform (ASP)

B.

Avaya Application Server (AAS)

C.

Avaya Solutions Platform (ASP)

D.

Avaya Common Platform (ACP)

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Exam Code: 33820X
Exam Name: Avaya Aura Call Center Elite & Elite Multichannel Solution Design Exam
Last Update: May 2, 2024
Questions: 64
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