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An administrator is troubleshooting call failures on an H.323 gateway via the CLI. To see signaling for media and call setup, which debug must the Administrator turn on?
Refer to the exhibit.
A user reports that when they call a specific phone number, no one answers the call, but when they call from a mobile phone, the call is answered. The engineer troubleshooting the issue is expecting the far-end gateway to cut through audio on the 183 Session Progress SIP message. Which SIP Profile configuration element is necessary for the Cisco Unified Communications Manager to send acknowledgement of provisional responses?
The administrator of ABC company is troubleshooting a one-way audio issue for a call that uses H.323 protocol (slow-start mode). The administrator requests that you provide the IP and port information of the Real- Time Transport Protocol traffic that had the one-way audio call.
You gather the H.225 and H.245 messages for one of the one-way audio calls. Where can you find the RTP IP and port information for both sides? (Note: This call flow has not invoked any media resources like MTP or transcoders).
Refer to the exhibit.
A company needs to ensure that all calls are normalized to ♦ E164 format. Which configuration will ensure that the resulting digit string ♦14085554001 is created and will be routed to the E.164 routing schema?
A user reports that when they attempt to log out from the Cisco Extension Mobility service by pressing the Services button, they cannot log out. What is the most likely cause of this issue?
A solution for a large company is being reconfigured to optimize for cost saving. The company has an extensive global QoS-enabled network with enough bandwidth to create a converged network. Local calls are relatively inexpensive in countries the company have operations, but long distance and international calls are expensive.
Which type of configuration supported by Cisco UCM would help optimize cost control for this company?
An engineer needs to deploy Cisco Extension Mobility. The engineer already activated the required services, configured the Extension Mobility Phone Service, and created an Extension Mobility device profile that is associated with end users. Which two additional steps are required to complete the configuration? (Choose two.)
Cisco UCM has 100,000 entries in the database learned through theILSService. ParameterILSMax Number of Learned Objects in Databasevalue is set to 100,000. What will happen to learned data when the service parameter value is reduced to 50,000?
The sales department must answer phones when other sales members are not at their desks. The administrator knows that configuring Call Pickup allows the sales users to answer all the calls in the department by pressing only the softkey. Which call pickup configuration meets this requirement?
The company implemented Cisco Unified Mobility on the Cisco UCM. The users are satisfied and can transfer voice calls between devices. Mobile users want to extend the timer that controls thetime given to pick up a voice call on an IP phone from 4 to 6 seconds. Which configuration change satisfies this requirement?
Phone A calls to phone B, but phone B has Call Forward All set to a PSTN number. The route list responsible for the phone B call to the PSTN has a standard local route group configured. Which route group must be used to send the call to the PSTN?
In Cisco Unified Communications Manager, which tool do you use to check SIP traces?
Where on Cisco Unified Communications Manager do you configure the standard local route group for a group of devices?
Which configuration must an administrator perform to display Translation Pattern operations in Cisco Unified Communications Manager SDL traces?
For s SIP to SIP call flow, when does Cisco Unified Border Element require transcoding resources for DTMF?
Management wants to change the initial announcements for one of the existing call hunt groups. A new set of announcement audio file was provided. Which two configuration steps must the administrator take to accomplish this change? (Choose two.)
Calls are not working when sent from a Cisco Unified Border Element to a service provider. After investigating the logs, the engineer notes that the Cisco Unified Border Element is sending the extension only. How is the issue addressed in the configuration?
Some users report poor quality when they travel to another continent and make calls. This issue applies only to one continent and not to others, where typically the dialing is fast and quality is clear. Users experience the same result at home when they call the same numbers in that specific continent. It seems like some users do not exist in the correct PSTN gateway when making calls to a specific country. The company is using TEHO to save on the cost of international or long-distance calling.
They are also using a globalized dial plan. What is the cause of the issue?
An engineer has two cisco UCM Clusters and wants to integrate them using ILS with TLS certificates. Cluster A (pub and 1 subscriber) will be the hub, and Cluster B (pub and 1 subscriber) will be the spoke. Both Clusters have self-signed certificates. The engineer has exchanged Publisher A and subscriber B Tomcat certificates, but the connection fails. What is the cause of the failure?
Refer to the exhibit. A company is using Microsoft Teams with Cisco Unified Border Element integration, but the administrator sees a one-way audio issue with Microsoft Teams. The administrator must modify the SIP profile to send the proper information on the SDP for IP address for media to match the internal and external interface. Which set of commands resolves the issue?
Which built-in bridge configuration option can be set on the individual IP phones to ensure that the cluster-wide service parameter is used?
Refer to the exhibit.
DN 1003 was the last to ring during the most recent call. Which hunting method ensures that DN 1005 is presented with the next call when the hunt pilot is dialed?
Which two configuration parameters are prerequisites to set Native Call Queuing on Cisco Unified Communications Manager? (Choose two.)
An engineer has a hunt group with some overflow and many calls are going to voicemail. To reduce the number of calls forwarded to voicemail, the engineer must create Call Queuing to make callers wait before going to voicemail. How will Call Queuing affect Forward Hunt No Answer and Forward Hunt Busy?
An administrator is troubleshooting call failures on an H.323 gateway via the CLI. To see signaling for media and call setup, which debug must the Administrator turn on?
Due to a shortage of physical interfaces on a device the administrator requires that a loopback for RTP is used. Which command is required when using a loopback interface for RTP?
A network engineer designs a new dial plan and wants to block a certain range of numbers (8135100 through 8135105). What is the most specific route pattern that can be configured to block only the numbers in this range?
Refer to the exhibit.
Users report that when they dial the emergency number 9911 from any internal phone, it takes a long time to connect with the emergency operator. Which action resolves this issue?
Refer to the exhibit. An engineer is troubleshooting an issue where inbound Calls are failing after they transferred. The provider reports that update is not supported, and this is causing the calls to fail. Which command should resolve this issue?
Refer to the exhibit.
Calls incoming from the provider are not working through newly set up Cisco Unified Border Element. Provider engineers get the 404 Not Found SIP message. Incoming calls are coming from the provider with called number “222333444” and Cisco Unified Communications Manager is expecting the called number to be delivered as “444333222”. The administrator already verified that the IP address of the Cisco Unified CM is set up correctly and there are no dial peers configured other than those shown in the exhibit. Which action must the administrator take to fix the issue?
Users report silence on the line when they try to connect to external voice numbers. The company is using Cisco 8865 phones with Cisco UCM connected to a gateway with two T1 circuits. The MGCP server seems to be responding. Which action must the engineer take to begin to investigate the media for this type of issue?
Refer to the exhibit.
An administrator is troubleshooting a situation where a call placed from a phone registered to Cisco Unified Communications Manager does not complete. The administrator wants to use the Dialed Number Analyzer on Cisco Unified CM to check which translation pattern the call is matching. However, when logging in to Cisco Unified Serviceability there is no option for Dialed Number Analyzer under the tool menu. Which two steps must be performed to resolve this issue? (Choose two.)
End users at a new site report being unable to hear the remote party when calling or being called by users at headquarters. Calls to and from the PSTN work as expected. To investigate the SIP signaling to troubleshoot the problem, which field can provide a hint for troubleshooting?
Which top-level IOS command is needed to begin the configuration of a Cisco Unified Communications Manager Express gateway to enable phones to be registered via SIP?
Refer to the exhibit.
A user dials 84969010 and observes that the call is not routed immediately. The administrator notices that after matching the fixed-length translation pattern, the call hits the \+! pattern and waits for interdigit timeout What should be configured to ensure that the call routes out immediately?
After configuring a Cisco CallManager Express with Cisco Unity Express, inbound calls from the PSTN SIP trunk receive a ring tone for 20 seconds and then a busy signal instead of voicemail. Which configuration fixes this problem?
Refer to the exhibit.
While troubleshooting call failures on the Cisco Unified Border Element, an administrator notices that messages are being sent to the service provider, but there is no response The administrator later learns that this SIP provider does not support PRACK. Which header should be removed from the SIP message to resolve this issue?
An engineer is troubleshooting local ringback on a Cisco SIP gateway The gateway is not ignoring the SIP 180 response with SDP from the service provider, and the far end device is sending the 180 with SDP to play ringback from the IP address specified m the SDP Which configuration change must be made on the gateway to resolve the issue?
An administrator configured Extension Mobility on Cisco UCM. Users report that logins are successful, but the phones do not have an Extension Mobility option after logging in. The administrator verified that Extension Mobility is enabled on the devices and that the log-out profile is valid. Which action must the administrator take to resolve the issue?
CollabCorp is a global company with two clusters, emea.collab corp and apac.collab.corp. URI dialing is implemented and working in each cluster. The company configured routing between clusters to make inter-cluster calls via URI. but this is not working as expected. Which two configuration elements should be checked to resolve this issue? (Choose two.)
A customer reports that outbound calls from Cisco UCM to Cisco Unified Border Element are not getting early media. During troubleshooting, the customer finds that Cisco UCM is sending a delayed offer SIP INVITE. Cisco Unified Border Element responds with a 183 Session Progress with SDP message. However, the customer finds that Cisco UCM does not respond to the 183 messages. Which action must the customer perform to resolve the problem?
Which call pickup feature allows users to pick up incoming calls in a group that is associated with their own group?
Refer to the exhibits.
Regions have been configured for all major branches based on the available circuit bandwidth. Some calls from Region A endpoints to Region B endpoints are failing to connect. How is this issue resolved?
An SRST site must use pickup functionality on the Chicago remote site to allow the users to take incoming calls. The pickup command is configured under the call-manager-fallback section on the SRST router What are two results of that configuration? (Choose two.)
A company is experiencing an issue where calls from the Cisco UCM via Cisco Unified Border Element to the ITSP fail with a “500 server internal error” right after a 183 session in progress is sent back from the ITSP. What must be enabled to resolve the issue?
Refer to the exhibit.
An engineer is troubleshooting an issue where inbound calls to Cisco UCM with early media fail to establish. While investigating the issue, the engineer finds that Cisco UCM is set to require a PRACK. but the Cisco Unified Border Element is not sending it. Which command is causing this issue?
How does an engineer globalize routing for ingress calls coming from the PSTN to internal DNs?
Customers that call into a company’s IVR report that when they try to select an option, none of the prompts work. The administrator determines that the calls are coming in across an H.323 gateway. While analyzing the dial peer that points toward Cisco UCM, the administrator notices that no DTMF method is configured. Which command resolves this issue?
Which two statements are correct with respect to the Client Matter Code setting in the route pattern configuration? (Choose two.)
A customer wants to configure their team of 10 agents to answer incoming calls to a common central number. The phone for each team member must ring in sequence and ring four timesbefore moving to the next member's phone. Drag and drop the steps from the left into the order on the right to make this happen.
When locations-based Call Admission Control denies the call, which two masks can AAR apply when routing the call through the PSTN? (Choose two.)
An administrator sees the voice register pool 1 command in a Cisco UCME configuration. Which configuration is occurring in this section?
Refer to the exhibit.
An administrator is troubleshooting a problem in which some outbound calls from an internal network to the Internet telephony service provider are not getting connected, but some others connect successfully. The firewall team found that some call attempts on port 5060 came from an unrecognized IP that has not been defined in the firewall rule. What should the administrator configure in the Cisco Unified Border Element to fix this issue?
An engineer configured extension mobility to allow users to roam between phones while taking their numbers and specific device settings with them. Users are now getting "Error:- XML Error [4| Parse Error" on their phones. Which action will resolve this issue?
Refer to the exhibit.
An engineer is troubleshooting a call-establishment problem between Cisco Unified Border Element and Cisco UCM. Which command set corrects the issue?
A new Cisco UCM deployment is configured, and now the customer requires a set of 10 DNSs to park the calls starting with 8. The users must use the softkey to park the call. Which configuration must be performed to achieve this requirement?
A)
B)
C)
D)
Refer to the exhibit.
An administrator has configured a SIP trunk between two Cisco UCM clusters. For calls that should use the trunk, the calls fail with a fast busy. The administrator checks the Cisco CallManager SDL traces and found that the cluster to which the calling device is registered never sends an INVITE to the destination cluster. The administrator also verifies that all nodes from both clusters are powered on, and the CallManager service is running. How is this issue resolved?
An administrator wants to use the Call Queuemg feature on Cisco UCM to allow new customers to wait in the queue while other agents are not available to take their call. Which configuration step enables this feature?
Refer to the exhibit.
In an active SIP call between phone user A and phone user B, phone A initiates a call transfer to phone user C. Which two scenarios are correct? (Choose two.)
Refer to the exhibit.
ILShas been configured between two hubs using this configuration. The hubs appear to register successfully, butILSis not functioning as expected. Which configuration step is missing?
Refer to the exhibit. A collaboration engineer is troubleshooting an issue where a user of a Cisco UCM IP phone reports failed calls when trying to dial out to the PSTN. Which action resolves the issue?
Cisco SIP IP telephony is implemented on two floors of your company. Afterward, users report intermittent voice issues in calls established between floors. All calls are established, and sometimes they work well, but sometimes there is one-way audio or no audio. You determine that there is a firewall between the floors, and the administrator reports that it is allowing SIP signaling and UDP ports from 20000 to 22000 bidirectionally. What are two possible solutions? (Choose two.)
TESTED 18 Aug 2025
