A technician is troubleshooting a classroom projector that shuts down after fifteen minutes of use. Which of the following should the technician do to resolve the issue?
A technician is troubleshooting a thermal receipt printer that will not print. Which of the following should the technician do first to restore functionality?
Which of the following is a scenario in which an F-type connector would be used?
Which of the following network services allows a networked device to always be assigned the same IP address based on the device's MAC address?
A technician is installing a storage solution for a computer that requires data redundancy with the fewest drives possible. Which of the following would best meet this requirement?
A technician is troubleshooting a computer that has a loud system fan and randomly freezes and reboots. Which of the following is the most likely cause of these issues?
A technician replaces a laptop hard drive with an M.2 SSD. When the technician reboots the laptop, the laptop does not detect the SSD. Which of the following should the technician configure for the system?
A user purchased a new smartphone and headset and is trying to connect them. Which of the following is the best way to connect the devices?
A technician is installing a WAP in the company break room. The new access point should have a rating of higher than 50Mbps and minimal range to avoid interference with other access points. Which of the following 802.11 standards should the technician select?
A user is experiencing a log-on issue when attempting to use a network-authenticated application in a corporate environment. The technician successfully resolves the issue by resetting the password. The
user confirms that everything is working as expected. Which of the following steps should the technician take next?
A technician is setting up a projector for a videoconferencing system. The laptop that the technician is using is set to the correct resolution. The projector is receiving a signal, but the image is distorted. Which of the following most likely explains the issue?
Which of the following controls the flow of users connecting to web server farms and prevents overutilization on any individual server?
A company in a large building uses a wireless network for its workstations. After a new company moves into the building on the floor below, the old company's wireless network begins experiencing connectivity Issues. Which of the following is the most likely cause?
A systems administrator needs to set up a multifunction printer for the legal department. The legal department deals with sensitive documents and requires a secure method of releasing print jobs. Which of the following should the systems administrator configure to meet the department's security requirements?
Which of the following best describes metered utilization for cloud computing?
A customer's laptop is making clicking sounds in the area where non-volatile storage is installed. A technician examines the laptop and confirms the issue. Which of the following is the most appropriate replacement part?
A technician is replacing the toner cartridge in a laser printer. Which of the following steps should the technician complete first? (Select two).
A technician is unable to connect to a network device via SSH_ Which of the following cables should the technician use as an alternative connection method with a laptop?
A systems administrator is working to ensure access to corporate laptops is limited to authorized users. The administrator has already implemented a password policy. Which of the following would be the best option to help the administrator secure the corporate resources?
Atechnician is replacing all RJ45 cables in a customer environment. Which of the following are the BEST tools to execute the task? (Select TWO).
A user is printing a part with a thermoplastic polyurethane (TPU) filament on a 3-D printer. The first layer on every print job is not adhering properly.
Which of the following should the user do to improve adherence on the first layer?
Which of the following internet connection types would be the most readily available for users located on unimproved land that lacks infrastructure?
Which of the following describes the difference between a DNS server and a DHCP server?
An analyst has replaced the motherboard in a desktop computer that previously overheated. The analyst presses the power button, hears three beeps, and sees the screen is black.
Which of the following is the best action for the analyst to take to fix this issue?
An integrated webcam on a user's laptop broke, so a technician installed a temporary, external webcam_ Since the extemal webcam installation, other users can only see part of the user's face during videoconferences. Which of the following best describes the reason for this issue?
A regularly used laser printer is printing vertical lines on each page_ Which of the following should the technician do first?
Which of the following BEST describes a lab environment in which virtual machines can be created, rebooted, and shut down without affecting the production network?
A technician who works in a high-security environment needs to set up a laptop with triple monitors for a new security employee. All USB ports are disabled due to security policies. Which of the following should the technician do to BEST meet the requirements?
A user’s laptop is experiencing severe slowdowns when operating process-intensive tasks. Which of the following memory upgrades is compatible with a laptop?
A user is unable to connect a mobile phone while in a car. However, a second mobile Device is able To connect in The same car, WHICH of the Following settings should the user check on the first phone?
A user reports that a printer is leaving streaks on printed pages. The paper type and the toner have been replaced. Which of the following should the technician check NEXT to resolve the issue?
A technician needs to configure a printer for network communications Which of the following must the technician configure? (Select THREE).
A customer has contacted you about building two new desktops. The first desktop will be a gaming workstation. The customer requirements include:
Playing the newest games at a high frame rate
Fast game load times
Enough storage to have several games installed at once
High-end audio
No concern about cost
Running the current Windows OS
The second workstation will be a family workstation. The requirements include:
Capability for word processing, videoconferencing, and basic web surfing
Minimal cost, as long as it meets the requirements
Running the current Windows OS
The GPS on a user's phone has been unreliable. Which of the following will MOST likely resolve the issue?
A company uses legacy accounting software, and no replacement is available. Which of the following virtualization solutions will the company MOST likely select?
A user receives the following error when trying to reboot a computer:
Which of the following is the MOST likely cause of this error message?
A user's laptop is running out of disk space and requires a new hard drive. The user wants to replace the existing hard drive with the fastest possible I TB HDD. A technician assesses the user's hardware and determines the connections that are available. Which of the following drive types should the technician recommend as the BEST choice?
A natural disaster occurred, and the storage system for the development team is unrecoverable. The technician is preparing replacement storage arrays that include a hypervisor with the capacity to support several virtual machines. Two separate bays are available, and both should be utilized.
Requirements for the primary array include the following:
• No need to be scalable
• Very fast on reads
• Fault tolerance of one drive
• Ability to function with only one drive
• Easily recoverable data
• High redundancy
• Minimum number of drives
Requirements for the secondary array include the following:
• Fault tolerance of one drive
• Total space of 600G3
• Best write performance
• Minimum number of drives
Instructions:
Drag and Drop the appropriate Hard Drives. Then Open each array to complete the configuration.
A bank wants to leverage cloud computing but would like a cloud solution in which infrastructure is isolated from other businesses. Which of the following cloud models would BEST address the bank's need?
A user who is facilitating a videoconference reports that the participants can be heard. However, when the user attempts to speak, none of the participants can hear the user. Which of the following is the FIRST step the technician should take?
Auser is unable to perform contactless payments with a phone. Which of the following functions is MOST likely causing the issue?
A help desk technician plugged in a user's new computer to a network port After a few minutes the computer showed an APIPA address. Which of the following is the MOST likely reason this happened?
A virtual file server in the cloud is configured to automatically add compute resources during times of high load on the server. Which of the following describes this cloud feature?
An organization keeps receiving spam that appears to come from its own domain No accounts have been compromised. Which of the following will BEST mitigate this issue?
A desktop support technician receives an escalated ticket regarding a computer that displays the following message upon booting up: The amount of system memory has changed. Which of the following components is failing?
An end user needs to upgrade the hard drive on a laptop and wants one that is fast and shock resistant. Which of the following is the BEST option for this end user?
A user reports that a computer will not turn on. The technician verifies the power cord and the outlet the computer are plugged into are both working properly. Which of the following is the hardware component that has MOST likely failed?
A technician receives an alert indicating all VMs are down. After some troubleshooting, the technician discovers the network is out of space. To resolve the issue, the technician decides to add more space. Which of the following network types will the technician be working with?
A technician is configuring a desktop computer, and the hard drive must be encrypted. Which of the following will the technician need to verify is enabled to complete this configuration?
A user wants RAID to be configured on a desktop to allow the fastest speed and maximum storage capacity. Which of the following RAID types should a technician configure to accommodate this request?
A field technician for an airport receives a support ticket that states customers are having issues viewing a screen that displays information about departing flights. While checking the case history, the technician sees that all flight information screens were recently moved when the terminal gates were remodeled. Which of the following actions should the technician perform after verifying the screen has power?
New memory modules were installed in several Windows desktops but some users are still reporting performance issues. Upon investigation, a systems administrator notices the desktop has not recognized the new memory modules. Which of the following should the systems administrator perform to help resolve this issue?
A technician needs to assign an IP address to a Windows PC, but a network connection is unavailable. Which of the following tools would be best for the technician to use?
Which of the following describes the BEST use case for a client-side hypervisor?
Every time a user sends a print job, the user must walk over to the printer and press OK before the job will print. The same issue is occurring for multiple users. Which of the following is the MOST likely cause of the issue?
After an IT department implements SSL redirection, users report being unable to access a random number generator opened within a web browser. Which of the following should a technician do first to troubleshoot this issue?
A department is upgrading its printers and wants to save money on consumables. Which of the following printer features would allow the department to cut costs?
A technician is implementing a RAID array for the financial department. The solution should allow fast access to data and maximum redundancy. Which of the following RAID configurations best meets these requirements?
A user's computer frequently freezes and requires multiple hard restarts to recover functionality. A technician confirms the hardware components have not been recently upgraded or replaced. Which of the following should the technician do first to troubleshoot the issue?
A user states that the touch pad cursor shows a trail when moved. The issue started after a coworker used the machine. Which of the following setting areas should be used to fix this issue?
A technician needs to configure a multifunction printer that will be used to scan highly confidential data, which must be securely distributed to a select group of executives. Which of the following options is the most secure way to accomplish this task?
Which of the following cloud models provides hardware environment equivalent components to develop a solution?
Some keys on a user's laptop keyboard are sticking. Which of the following should the user use to clean the laptop keyboard?
A technician is upgrading a user’s laptop from an HDD to an SSD. The user's laptop only has a single bay for a hard drive. Which of the following characteristics of the SSD is the most important in this scenario?
A customer is having an issue printing documents. The customer can print a text document without any issue. However, when the customer prints a PDF containing images, the job fails and no other jobs will run until the computer is rebooted. Which of the following is the most likely cause of the issue?
Which of the following environments can be set up to keep any device from communicating with a virtual machine over the network?
A technician is troubleshooting a wireless network issue that is intermittently affecting two users. Which of the following is the most likely cause of the issue?
A technician is conducting the following tests on a laptop with a wireless NIC:
•ping of the default gateway
•ping of the localhost
•tracert of the IP address of the default gateway
Which of the following will the technician find by running these tests? (Select two).
Users have been reporting slow network traffic in a branch office, and the technician needs to determine if packet loss is occurring on the network. Which of the following would the technician most likely use to passively assess the network traffic issue?
Which of the following technologies can be used to connect a home PC to a company’s network?
Afield technician is responding to a ticket about an animated sign with double images. One image is stationary, and the other image is live. Which of the following is the cause of the issue?
A user plugs in a laptop to the corporate network and the laptop is automatically assigned an IP address. Which of the following server types was used to assign the IP address?
A user is unable to browse any web pages. However, the user can ping the IP address 8.8.4.4. Which of the following is most likely causing the issue?
A user reports that files are taking hours to transfer from a device to an external USB drive. The technician confirms that the device’s cables are connected and the correct USB port is being used. Which of the following steps should the technician take next when troubleshooting the issue?
An administrator configured multiple networked devices to store data that can be accessed as local storage. Which of the following did the administrator create?
A user’s computer is experiencing poor performance. A technician runs a diagnostic tool on the hard drive, and the results show a significant increase in the number of reallocated sectors. Which of the following steps should the technician take next?
A technician is installing multiple plain old telephone service lines for a client. Which of the following tools should the technician use to attach the cables? (Select two).
A technician is running a 279ft (85m) network cable between buildings that will share conduit with a large power cable. Which of the following is the most appropriate cable for the technician to use for this project?
An office manager reports that a printer is experiencing performance issues. Printouts
are smudging when they are handled, and, recently whenever they need to print legal
sized documents, the paper jams before anything is printed on it.
The following paper sizes are used:
Letter (8.5x11in/21.59x27.94cm)
Legal (8.5x14in/21.59x35.56cm)
Oversized (11x17in/27.94x43.18cm)
INSTRUCTIONS
Using the dropdown menus, select from the
available printer parts to replace only the
faulty components on the office printer to
resolve the stated issues.
If at any time you would like to bring back
the initial state of the simulation, please click
the Reset All button.
A large office is eliminating all personal primers for VIP staff members and replacing these devices with one enterprise MFP. Human resources staff members are concerned about printing confidential documents on the new device. Which of the following best addresses this concern?
A technician is diagnosing several device issues reported by employees.
INSTRUCTIONS
Click on each device to review the issue. Then select the appropriate issue and solution
from the drop-down menu. Each option may be used more than once.
A technician installed four hard drives in a RAID 5 configuration. After creating the array, the technician is unable to copy files to the array within Windows. Which of the following should the technician do next?
A user complains that print jobs remain in the printer queue. A technician sends a ping command to the printer, and the printer replies successfully. The paper trays are full, and toner levels are okay. Which of the following is a reason the print jobs are getting stuck in the queue?
A technician is upgrading memory on a laptop that is experiencing performance issues. Which of the following RAM types should most likely be specified for installation?
A company is deploying tablets to all branch offices. The company needs a way to set security settings and configure which applications can be installed on the tablets. Which of the following is the best way for the company to remotely perform these tasks?
A user reports being unable to access the network. A help desk technician notices an APIPA on the user's workstation. Which of the following services should the technician investigate first?
A user in a home office is unable to connect to the internet. A technician asks the user to run the ipconfig command. Which of the following first octets immediately suggests an issue with the IP address?
A user is requesting a headset that can be physically connected to a laptop for online conference calls. Which of the following connections should the headset use?
Which of the following explains how using a cloud infrastructure can provide rapid elasticity?
A technician is commissioning a workstation that is required to have mirrored storage, utilizing two 4TB drives that support one failure. Which of the following BEST meets these requirements?
A technician wants to deploy a .msi package to a corporate network. The technician needs to verify the application deployment will not affect other legacy applications on the end users' computers. Which of the following would the technician consider the most appropriate for this situation?
An administrator is configuring a corporate-owned smartphone for a new manager. The company requires the ability to wipe the phone's data remotely in the event of loss or theft and the capability to approve applications installed on the phone. Which of the following tools would BEST meet this need?
A user connects a smartphone to a laptop. Which of the following types of networks has the user created?
A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a hard drive error message. Which of the following is the MOST likely cause of the error?
An online retailer wants to save money and is considering migrating to the public cloud so peak is over. Which of the following BEST describes this aspect of cloud computing?
An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized?
A small ISP has hired a new technician Joe, the new technician, is being trained to configure customers* home networks The trailing instructor gives me technician a starter kit with cables, cable ends, and other network equipment and asks mm to build a working network.
The computer should be connected to have internet connectivity and the phone should be connected to have a dial tone.
INSTRUCTIONS
Use the appropriate cables. cable ends, tools and equipment to configure the network ana connect an components accordingly
There are 3 steps and the simulation starts on step 1.
A technician installed new firmware on the company's laser printers and has since been receiving multiple calls that information is garbled and looks like code. Only printers with the new firmware are having this issue. Which of the following steps should the technician complete NEXT?
A computer that contains critical data has not been backed up and will not boot past a S. M. A. R. T, error that indicates imminent hard disk failure. Which of the following actions should the technician take FIRST?
A technician is upgrading a legacy wireless router for a home user. After installing the new router and configuring the SSID to be the same, none of the devices will connect to the network. Which of the following should the technician check NEXT?
A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI. Which of the cable mediums would be the MOST cost effective without sacrificing system performance?
A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT?
A user reboots a machine. On rebooting, the user hears one beep, and then an error message is displayed. Which of the following are MOST likely causing this issue? (Select TWO).
Which of the following would MOST likely be used to obtain electronic images of a large number of printed documents?
A user working in the field reported the GPS stopped working on a phone. The user’s older, in-car GPS continued to function. Later, the user reported that the phone’s GPS started working again. Which of the following MOST likely caused the phone’s GPS to fail?
Which of the following concepts would be used by an online retailer to quickly add more web servers during peak sales times?
Which of the following utilizes TCP ports 20/21 and transfers data in cleartext?
A technician logs on to a PC and inserts an encrypted USB drive. When opening File Explorer, the technician cannot see the USB drive. Which of the following tools should the technician use to see all drives?
While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is externally polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the MOST likely reason for this issue?
A user's computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which of the following network tools should the technician use to identify the port?
A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used?
A small office has a wireless network with several access points for roaming laptop use. Users occasionally report that the wireless connection drops or becomes very slow. Users have confirmed that this issue only happens when connected to the office wireless network. Which of the following would MOST likely be the cause?
A user in a medical office contacts a technician regarding a printer that is used to print A4-sized labels. After the labels are printed, they mistakenly contain white space in the middle of the page. Which of the following would MOST likely be the cause?
A user reports that a PC occasionally falls to boot. The user reboots the PC. but the performance is degrading. The technician hears a strange, repetitive, ticking noise coming from the PC. Which of the following should the technician do FIRST?
A user requested upgrades to a company-issued laptop to increase its performance while working with a large database stored on drive C. Which of the following tasks should a systems administrator complete to BEST meet this goal? (Select TWO).
Which of the following would an administrator use to migrate virtual machines from on premises to the cloud?
A user wants to overclock a GPU but is concerned about potential overheating. Which of the following would best address the user's concern?
A computer technician is investigating issues with a user's workstation. The user reports the following:
•Loading the operating system takes much longer than usual
•Clicking sounds are coming from inside the workstation
Which of the following is the most likely cause of the issue?
A technician receives a call from a user about a new USB 3.1 docking station. The user claims that their laptop does not charge when connected to the dock. The user confirms that the AC adapter for the dock is plugged in. Which of the following is the most likely cause?
A technician is replacing the power supply in a computer. Which of the following safety measures should the technician take to protect the computer?
Which of the following network devices is needed to direct packets to networks outside of the LAN?
Some users are unable to access resources on the file server. A technician reviews the server network information and finds the following settings:
Which of the following is the most likely explanation?
A technician is troubleshooting a thermal receipt printer that will not print. Which of the following should the technician do first to restore functionality?
An array is making clicking noises. An administrator identifies the potential cause of the RAID 5 issue. Which of the following steps should the administrator take next?
After a company upgraded its network infrastructure, a user’s desktop has been experiencing slow network speeds. Which of the following should a technician do first to improve desktops connectivity performance?
An administrator is responding to a network server outage. The administrator has logged in to the server to troubleshoot the outage. Which of the following is the first step the administrator should take when attempting to troubleshoot the issue?
A customer's Windows tablet PC was dropped and is no longer responding to touch input on the left half of the screen. The screen protector has several scratches. but the glass is not broken. Which of the following should a technician do to diagnose the issue?
An online retailer is working to support increased sales and boost server capacity by installing additional servers. Which of the following should be used to ensure each new server will be properly utilized?
A user with an older laptop is unable to connect to the office network after new access points were installed. The user confirms that from home the laptop can connect wirelessly to the network. Which of the following should the user to do to quickly resolve the issue?
Which of the following external monitor connections provides the highest possible resolution for a PC?
A user's mobile device can back up classified files to an external hard drive at work but cannot save pictures to an external drive at home. Which of the following is most likely the issue?
After an IT department implements SSL redirection, users report being unable to access a random number generator opened within a web browser.
Which of the following should a technician do first to troubleshoot this issue?
A customer reports that a printer is only printing misaligned images. Which of the following should the technician do to correct the issue?
An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at a black screen with the following message:
Which of the following would be the BEST action to take next?
A technician goes to a classroom to troubleshoot a projector that occasionally powers off. The technician recreates the issue and notices the projector will not power back on until approximately 15 minutes have passed. After 15 minutes of being powered on. the projector shuts off again. Which of the following should the technician perform NEXT to resolve the issue?
A company just bought a printer capable of automatically printing on both sides of the paper After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue?
A user on a SOHO network is unable to watch online videos, even at 240 pixels. The technician runs ipconfig from the user's computer and records the following:
The technician then connects a test laptop to the router via the user's Cat 5 cable and records the following information:
Which of the following is MOST likely causing the user's issue?
A company wants to use client-side visualization for application testing. Which of the following configurations would BEST support this goal?
A)
B)
C)
D)
A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?
A remote user reports connectivity issues with the local internet provider. Even after a technician reboots the modem supplied by the ISP. the issue persists. Which of the following would BEST establish the connection in minimal time?
A system administrator has been tasked with allowing SMTP traffic through the system’s host-based firewall. Which of the following ports should the administrator enabled?
A developer is requesting permission to utilize client-side visualization. The developer would like to write code in a setting isolated from other infrastructure to avoid negative impacts of experimental code. Which of the following provides the BEST solution for the developer?
A user submitted a ticket to report an issue with a new printer that is no longer accepting new print jobs. The technician verifies the printer is on and notices the printer LCD screen has the following error message:
Paper Jam, Jam in fuser.
Which of the following is the MOST efficient next step the technician should complete?
Laura, a customer, has instructed you to configure her home office wireless access point.
She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.
Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.
She requests that the default settings be changed to the following.
Wireless Name: HomeWiFi
Shared Key: CompTIA
Router Password: Secure$1
Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.
Laptop: IP Address 192.168.1.100
Hardware Address: 00:0A:BF:03:C4:54
Smartphone: IP Address 192.168.1.101
Hardware Address: 09:2C:D0:22:3F:11
INSTRUCTIONS
Configure Laura’s wireless network using the network adapter window.
If at any time you would like to bring back the initial state of the situation, please click the Reset All button.
A technician needs to add storage to a workstation. The workstation does not have room to add any internal storage, so the technician plans to add an external storage device. Which of the following connection types should the technician MOST likely use?
A technician unboxed a new computer, plugged it in to a UPS. and connected the requested peripherals. The computer lights and fans turn on, but the technician hears three loud, consecutive beeps during boot. Which of the following actions will remediate the issue?
A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer logo screen. All internal, removable parts have been disconnected and only the minimum parts necessary to POST were reconnected. However, the symptoms remain the same. Which of the following should the technician try NEXT?
Which of the following describes the operational difference between hubs and switches when transmitting data to a specific computer inside the network?
A user that works is sales is reporting that the output on each page printed from a laser has duplicate images. Which of the following should be performed FIRST to eliminate the ghost images?
A technician is replacing a ribbon on a printer that produces faded text and Images when priming. Which of the following types of primers is the technician working on?
A technician is installing new power supplies for the application engineering team's workstations. The management team has not yet made a decision about installing dual graphics cards, but they want to proceed with the project anyway. Which of the following power supplies would provide the BEST solution?
A user entered a help desk ticket stating the latest calendar updates have not appeared on the user's corporate mobile device for several days, even though updates do appear on the user's laptop. Which of the following actions will MOST likely enable calendar alerts?
Which of the following allows all VMs in a virtual environment to have RAM allocated for use?
Which of the following options provides correct information about 2.4GHz and 5GHz wireless frequencies? (Select TWO)
Which of the following allows a switch to be divided into separate logical networks?
A user is trying to play a DVD on a projector. The user can hear the audio; however, the projector is showing an error message that states:
HDMI Blocked due to Copy Protection
Which of the following is the MOST likely cause of the error?
The Chief Executive Officer wants to ensure company data is stored in a manner that provides the company with complete control over how the data is managed. Which of the following is the BEST cloud deployment model for this request?
A technician is configuring a new CAD workstation that has four large hard drives. The workstation will be used to edit large, critical files, so the storage configuration should be both fast and redundant. Which of the following RAID levels BEST meets these requirements?
Which of the following are default ports for HTTP and HTTPS traffic? (Select TWO).
Which of the following cloud models maintains access, even when a local internet outage occurs?
A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The (user was just installed a few weeks ago. as indicated by the service history. Which of the following should the technician do NEXT?
A technician is selling up a projector (or a videoconferencing system. When the user all empts to connect a laptop to the system, the system displays the following error message.
No source found
The user tries multiple cables and inputs on the projector. Which of the following should the user try NEXT?
A thermal punier that is used 10 print order buckets m a factory has been experiencing Issues following the failure of the alt conditioner during the summer. Each ticket has blank spots or is missing text. Which of the following would MOST likely solve these Issues?
A technician is troubleshooting a laptop that is unable to browse the internet when connected to the company’s wireless network. The technician has verified network connectivity is functional when using an Ethernet cable. Which of the following should the technician use to check if the laptop's wireless NIC is functional?
Which of the following is the SAFEST way to replace RAM on a server that has a redundant power supply?
A university student was able to boot from a live Linux CD on a computer in a shared space on campus. Which of the following will BEST prevent this type of action from occurring in the future?
Which of the following network types would be used in a server room to connect virtual servers lo high-speed storage?
A systems administrator is attempting to resolve a ticket regarding an issue with an email server. The administrator is covering for a coworker who was previously working on the ticket. The coworker already gathered facts about the issue and spoke with users concerning their missing emails. The coworker also discovered the email server's retention policy was updated shortly before users first noticed the issue. Which of the following should the systems
administrator do NEXT to resolve the email issue?
A technician made several upgrades to a computer and then determined the power supplied by the PSU is insufficient. Which of the following would MOST likely cause the insufficiency? (Select TWO).
A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called 'Generic Printer." Which of the following BEST describes what the technician should do to fix this issue?
A user reports a cell phone is getting hot. Which of the following are MOST likely to be possible causes? (Select THREE).
A technician is replacing a computer with a connected point-of-sale system using a 9-pin serial adapter. The new computer does not have a 9-pin serial port. Which of the following ports can an adapter be installed on in order to connect to the point-of-sale system?
A network technician has been tasked with creating a patch cable. The RJ45 connectors will not slay attached to the cable. Which of the following tools Is needed to fix this Issue?
A user is installing a new display on a desktop computer that only has a single DVI port for video input and a single HDMI port tot video output Which of me following does the technician need to complete the setup?
A technician is working on a critical warehouse machine that will not turn on. The technician has determined the power supply for the machine failed. The warehouse manager is looking for a solution that will prevent downtime in the future. Which of the following devices should the technician install to meet this requirement?
A company needs to support a 10Gbps throughput. Which of the following is the MINIMUM cable category that could be used?
Which of the following would MOST likely be used to connect one or more devices lo the internet in a SOHO?
An IT manager is requesting that the company buy new cables to be used with F-type connectors that are already in house. Which of the following cables should the company buy?
A technician is working on a help desk ticket for a user who wants the filament replaced in a 3-D printer. Which of the following should the technician do to remove the old filament and load the new one?
A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the following should the technician do NEXT?
A help desk technician thinks a desktop PC has failed due to a defective power supply. Which of the following steps should the technician take NEXT?
Which of the following is used to implement network security polices for an environment?
A technician recently discovered me root cause of an application error that several users have been experiencing. The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?
A user uploads a file to a storage location that is accessible via a web browser and a client application. The user's coworkers can access the file as well. The service that the file is stored with is provided by a third party for a monthly fee. The third party's service is available to any business or consumer who would like to use the service. Which of the following BEST describes the type of service that is in use?
A technician is troubleshooting a smartphone that has a large dark area on the screen. The screen has no damage to Indicate that It is cracked. Which of the following BEST describes why a blot Is on the screen?
A salesperson is using a weather application on a mobile device. The application appears to be draining the device's battery very quickly. Which of the following is the BEST action for the salesperson to take in order to view weather forecasts while traveling?
A technician just finished assembling a new PC for a client. Upon POST, the device presents an unspecified beep code and turns off automatically after five seconds. The technician double-checks the bill of materials for the new build and confirms all items have been installed. Which of the following should the technician do NEXT?
A home user has purchased a subscription for a service that blocks malicious sites by preventing them from resolving correctly. Which of the following settings MOST likely needs to be changed on the user's router to enable this functionally?
A technician is tasked with upgrading a laptop's RAM. Which of the following steps should the technician lake FIRST?
A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the following would be the MOST likely cause?