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PEGAPCDC85V1 Pega Certified Decisioning Consultant (PCDC) version 8.5 Questions and Answers

Questions 4

U+ Bank, a retail bank, has introduced a credit cards group with Gold card and Platinum card offers. The bank wants to present these two offers based on the following criteria:

1. For both cards, customers must be above the age of 18

2. Offer both cards only if the customer does not explicitly opt-out of any direct marketing for credit cards

3. Platinum card is suitable for customers with the Credit Score > 500

As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.

Options:

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Questions 5

Myco, a telecom company, has recently implemented Pega Customer Decision Hubâ„¢. Now, the company wants to move away from traditional marketing and leverage the always-on outbound capabilities.

What artifact do you configure to translate the traditional segments used to identify the target audience?

Options:

A.

Engagement policies and Arbitration

B.

Contact policies

C.

Segmentation

D.

Audience

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Questions 6

Myco, a telecom company, has come up with a new data plan group to suit its customers' needs. The below table lists the three data plan actions and the criteria a customer should satisfy to qualify for the offer.

How do you configure the engagement policies to implement this requirement?

Options:

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Questions 7

MyCo, a telecom company, wants to send promotional emails to give away phone accessories. The accessories can only be given away in batches of 50. When the stock in a batch is completed, a new batch can be promoted again.

You have decided to use volume constraint to limit the number of actions in a batch. To meet the business requirement, what Reset Interval setting do you select?

Options:

A.

When accessed

B.

Manual

C.

Daily

D.

Reset Interval does not matter for this scenario

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Questions 8

MyCo, a telecom company, wants to present their customers on Facebook with customer-centric mobile internet offers. What action must MyCo take to meet this business requirement?

Options:

A.

Place a paid ad

B.

Make a call

C.

Send an email

D.

Create a Facebook post

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Questions 9

MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter.

Which arbitration factor do you configure to implement the requirement?

Options:

A.

Context weighting

B.

Propensity

C.

Business weighting

D.

Action value

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Exam Code: PEGAPCDC85V1
Exam Name: Pega Certified Decisioning Consultant (PCDC) version 8.5
Last Update: May 6, 2024
Questions: 60
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