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Which one of the following is not part of John Adair’s 'action-centred leadership' model?
‘Using resources to a more productive effect, either by producing more output with the same re-source, or using less resource to obtain the same output’. This is a description of:
A process by which a person’s abilities are gradually developed – a lifelong process – could be de-scribed as:
Which two of the following are ‘soft’ factors, within the framework of the ‘McKinsey 7S’ model?
People are inherently happy at work.
Workers seek responsibility.
Financial reward at work is welcome, but motivation, job satisfaction and recognition are equally A.
A xxxx team is a group of individuals brought together into a single team from different areas of the organisation.
Select one which best replaces xxxx.
Conscious knowledge of one’s own character and feelings – a cornerstone of emotional intelligence – sometimes described as ‘know thyself’:
The potential benefits of a cross-functional team are just that – potential. None is guaranteed. How-ever, some benefits seem more likely than others. Which one of the following suggested benefits is least likely to automatically follow from the creation of an effective cross-functional team?
Giving employees the right to make modest decisions in an independent and self-directing way, on behalf of the organisation. Trusting employees to do the right thing, for example, when faced with a customer complaint.
A functional organisation structure can lead to a 'xxxx' effect whereby employees do not communi-cate effectively horizontally across the structure with each other. Choose one to replace 'xxxx'.
In the Kubler-Ross Change Cycle, two of the elements can be combined to form one, which iscalled 'acceptance'.
Which two elements combine into this notion of 'acceptance'?
Responsibilities within a procurement function can be split into strategic, tactical or operational. Which of the following would usually be seen as operational? Choose two.
‘A person who cares for individuals and the team, a good listener, finds it hard to take difficult deci-sions’. From the ‘concern for people and feelings’ section of Belbin’s roles:
‘A person who is reliable in seeing a task through to the end’.
Which of the Belbin team roles is being described here?
(An easy one – perhaps too easy)
‘A person may exert power on the basis of their formal authority or status’
Which of the French and Raven sources of power is being described here?
The view that financial rewards are welcome, but are not everything; that workers are willing to take on responsibility and enjoy a problem-solving approach is in line with Theory (Douglas McGregor):
According to CIPS, which of the following are not internal stakeholders? Select one.
A psychological view in which an employee treats the business and the work as if it were their own:
An employee responsible for managing both warehousing and transport in an organisation would best be described as a:
Where there is transformational change coupled with a rapid rate of change (‘big bang’), is this:
Management studies and experiments over several decades have found that increased participation of workers in decision-making about changes tends to lead to (choose one):
‘A person who solves difficult problems with original and creative ideas’. From the Belbin ‘problem solving / thinking’ section:
TESTED 04 May 2024
