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GPHR Global Professional in Human Resource Questions and Answers

Questions 4

You are responsible for hiring an entry-level engineer position in Bangalore, India. Which of the following recruitment sources is the least likely to be used?

Options:

A.

Contingency-basis employment agencies

B.

Recruiting at colleges? vocational schools

C.

Employee referral program

D.

Post jobs online on corporate website

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Questions 5

Which of the following is an example of a group incentive pay plan?

Options:

A.

Piece rate plan

B.

Commissions

C.

Gainsharing plan

D.

Profit-sharing plans

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Questions 6

Let’s assume you are training assemblers on how to use the production database to enter and track data on the status of work in process. In addition, in compliance with internal ISO 9001 procedures, you must evaluate the status of the training for the individual as (1) performs with close supervision, (2) performs with minimal supervision, (3) capable of supervising others, or (4) extended training.

Which of the following level of learning (as described by Bloom’s taxonomy) would best describe an individual who “performs with minimal supervision”?

Options:

A.

Synthesis

B.

Application

C.

Knowledge

D.

Evaluation

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Questions 7

Amongst the following stages of the merger & acquisition process, when does HR usually play the largest role?

Options:

A.

M&A prospects identified

B.

M&A strategy formulation

C.

Integrate operations

D.

Due diligence

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Questions 8

Which of the following is NOT a step in the Strategy Implementation stage of Strategic Planning?

Options:

A.

Short-term organizational objectives are established

B.

Actions plans are developed

C.

Resource allocation

D.

Long-term objectives are established and strategies defined

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Questions 9

Which of the following is NOT an action performed during the needs analysis analysis stage of the change management process ?

Options:

A.

Specifying the objective to be achieved

B.

Environmental scanning

C.

Assessing the organization and its history

D.

Discussing alternative plans and gauging reactions

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Questions 10

Which of the following is NOT a potential difference in benefits practices that Human Resources should evaluate when developing a global compensation and benefits strategy?

Options:

A.

Leaves of absences

B.

Life insurance benefits

C.

Medical coverage

D.

Reasons for termination

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Questions 11

A Singapore-based restaurant chain is experiencing phenomenal growth. The chain offers a unique service for demographics experiencing the growth of two-person income families. It offers a variety of affordable, healthy alternatives to the fast food chains. Corporate headquarters is trying to decide whether to offer one dingle line of products shared throughout each chain or to offer one single line of products shared by each region. This scenario is an example of which of the following types of tensions common in global expansion ?

Options:

A.

Value creation measure vs, standardization

B.

Localization vs, privatization

C.

Global integration vs, local responsiveness

D.

Activity measure vs, results measure

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Questions 12

A U.S. based high tech company has just built a new manufacturing operation in Beijing, China. Over the last two months, they have been trying to recruit skilled and unskilled labor to fill the new open positions. In addition, the company has decided to create 2 international assignments to fill identified skill gaps.

One position is for a Senior Manufacturing Manager/Director to get the operation up and running within 4 more months meeting identified planned outs and the second position is for a Senior Manufacturing Engineer to deal with any engineering issues when developing the process. When trying to identify potential internal candidates for the Senior Manufacturing Manager/Director position through the skills inventory, which of the following skills is the LEAST relevant ?

Options:

A.

Ability to speak Chinese

B.

Past experience with creating new manufacturing operations

C.

Past international experience

D.

Strong technical understanding of manufacturing the designated product line

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Questions 13

Let’s assume you need to develop a strategic employer branding program. Which of the following is one of the LEAST effective methods in prositive employer branding?

Options:

A.

Providing above-market compensation packages

B.

Gathering local confidence by socially responsible actions, ie environmentally conscious

C.

Winning the Malcolm Baldrge National Quality Award

D.

Implementation of flexible work arrangements that reduce turnover by 10%

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Questions 14

Which of the following is NOT a reason why corporations in the 21st century have decided to accelerate the rate of their global expansion?

Options:

A.

To compete with their major competitor who is in the global stage of globaliztion

B.

Pressure to lower costs

C.

Shortage of particular resources

D.

Favorable trade agreements and government policies

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Questions 15

A company has two locations and is in the domestic stage of globalization. Headquarters is in the U.S. focused on R&D, and another site has been built in Asia to manufacture the product. The firm has identified an objective to become a truly multinational corporation in 5 years in order to become components will likely MOST benefit this company by pursuing international assignments?

Options:

A.

Better strategic decision-making

B.

Management controls

C.

Increased collaboration globally

D.

Knowledge sharing

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Questions 16

You are in the process of developing a global compensation structure. In order to ensure a balanced strategy, you are evaluating legal differences between sites. Which of the following is NOT a common difference that you should assess?

Options:

A.

Existence of at-will employment

B.

Definition of overtime

C.

Rates of taxation for in headquarters

D.

Minimum wage

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Questions 17

Which of the following is NOT a potential difference in benefits practice that Human Resources should evaluate when compensating an expatriate or local national ?

Options:

A.

Medical care

B.

Hours worked per week

C.

Social security

D.

Vacation days

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Questions 18

An organization is in the decline stage of the organizational life cycle. It has worldwide locations throughout North America, Europe, and Asia. However, it will be closing three of offices within the next two years. This was joint decision made by the management team at the annual managers’ meeting, which all managers above the senior manager grade level attended.

Key personnel in each of these offices are not worried because they will likely be re-deployed to meet specific organizational needs. In fact, this was what had occurred last year to one of its offices had shut down. In addition, management has reiterated this message. Which of the following stages of globalization BEST describes the phase this company is in?

Options:

A.

Global

B.

Multinational

C.

International

D.

Transnational

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Questions 19

Which of the following is an intangible benefit of an international assignment?

Options:

A.

Faster cross-border project completion times

B.

Development of technical skills by local workers

C.

Increased alignment of host country goals with overall company goals and objectives

D.

Increased process efficiency

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Questions 20

In order to develop a global competency model for global leaders at a high tech company, a HR Manager decides to study the connotation of specific attributes across the various office locations. Which of the following types of culture would be the LFAST valuable to evaluate in order to develop a valid and reliable model?

Options:

A.

Local culture

B.

Professional culture

C.

National culture

D.

Corporate culture

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Questions 21

A company decides to pursue an international assogment program to fill a new position in is new office in Beijing, China. With the assistance of the human professional, the management team has finalized a list of job-specific selection crieria of the ideal candidate for the role.

During the interviewing process, the key selection tool utilized was role-playing. Role-playing was done entirely in Mandarin bases around common business and family situations an expatriate may face. In addition , role-playing was utilized to show how the candidate had successfully protrayedidentified success factors in past behavior. Which of the following selection methods was NOT utilized in this scenario?

Options:

A.

Work sample

B.

Situational assessments

C.

Self-assessment

D.

Interview

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Questions 22

Which of the following does NOT represent a strategic financial goal for a global company?

Options:

A.

Effectively manage currency exchange fluvtuations

B.

Decrease cost of goods

C.

New market penetration

D.

Increase revenue

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Questions 23

A Product Manager travels 2 weeks every month to the Asia office on business. The other 2 weeks of the month, she works at the U.S. based headquarters. She gets compensated in U.S. dollars. While in Asia, she works with the respective Engineering team to define specifications that will meet customer expectations. Which of the following describes her work situation?

Options:

A.

Localized transfers

B.

Extended business travel

C.

Third country national

D.

Short-term assignments

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Questions 24

Which of the following laws does NOT apply outside of the United States for U.S. Based firms ?

Options:

A.

Americans with Disabilities Act (ADA)

B.

National Labor Relations Act (Wagner Act)

C.

Foreign Corruption Practices Act (FCPA)

D.

Title VII of the Civil Right Act

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Questions 25

A company is evaluating its performance appraisal method for its international office in Japan. According to Japanese culture, feedback should be formal and focused around the performance of the group. Similarly, rewards should be applied evenly across those at the same level within a group and progressively increase as you go up the hierarchy. Which of the following performance appraisal methods would be the most effective tool to manage their performance ?

Options:

A.

Criterion referenced measurement

B.

Norm referenced measurement

C.

360 degree rating

D.

Open ended essay

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Questions 26

Which of the following financial statements would you use in order to calculate gross profit margin?

Options:

A.

Balance sheet

B.

Assets

C.

Statement of cash flows

D.

Income staement

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Questions 27

A U.S. based high tech company decides to build a R&D office in Bangalore, India. Which of the following terns describes this kind of expansion decision?

Options:

A.

Greenfield operation

B.

International merger

C.

Joint venture

D.

Trading house

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Questions 28

Which of the following BEST identifies the stages in the strategic planning process ?

Options:

A.

Mission & Vision -> Determine Strategic Issues by performing a Gap Analysis, SWOT Analysis, & Benchmarking -> Strategy Formulation -> Strategy Implementation -> Evaluation & Control

B.

Strategy Development -> Strategy Formulation -> Strategy Implementation -> Strategy Evaluation

C.

Mission & Objectives -> Strategy Formulation -> Environmental scanning -> Strategy Implementation -> Evaluation & Control

D.

Mission & Objectives -> Determine Action Plans -> Strategy Implementation -> Evaluation & Control

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Questions 29

Which of the following is the least important factor to consider when evalusting a third-party contractor to outsource benefits administrstion?

Options:

A.

Detailed audit stucture

B.

Responsetime to client questions

C.

Price

D.

Preexisting/ existing relationships with carriers

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Questions 30

A company decides to pursue an international assignment program to fill a new position in its new office in Beijing, China With the assistance of the human resources professional, the management team has finalized a list of job-specific selection criteria of the ideal candidate for the fole.

During the interviewing process, they utilize various tools to isolate out the success factors. After deciding on the candidate and the individual accepting the offer, the human resources professianal works with vendors to provide cross-cultural training before and during the assignment and plans all the logistical details for the relocation. The human resource professional also assists the individual by providing contacts and setting up meeting to orientate the expatriate before and during the assignment, ie mentors, expatriate community, ect. In this scenario, which of the following actions items were forgotten to ensure a successful interational assignment?

Options:

A.

Recognize the entire scope of the international assignment experience

B.

Provide appropriate training

C.

Establish realistic expectations

D.

Conduct thorough assessment of the candidates

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Exam Code: GPHR
Exam Name: Global Professional in Human Resource
Last Update: Apr 28, 2024
Questions: 204
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