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CIS-SM Certified Implementation Specialist - Service Mapping Questions and Answers

Questions 4

Which one of the following describes how a MID Server communicates with a ServiceNow instance?

Options:

A.

Initiates on HTTPS

B.

Responds on HTTPS

C.

Responds on HTTP

D.

Initiates on HTTP

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Questions 5

Which one of the following can be used to enable patterns to search for additional attributes and modify discovery logic defined in an Identification Section without modifying the baseline pattern and potentially impacting upgrades?

Options:

A.

Add step(s) to the pattern’s Identification Section.

B.

Add step(s) to the pattern’s Connection Section.

C.

Add step(s) to the pattern’s Extension Section.

D.

Add step(s) to the pattern’s Update Set.

E.

Add step(s) directly to the NDL code.

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Questions 6

Which one of the following platforms is a MID Server most commonly installed on?

Options:

A.

Windows Server

B.

UNIX Server

C.

Network Device

D.

ESX Server

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Questions 7

Which of the following represents the skills needed that a Service Mapping administrator or implementer should have? (Choose four.)

Options:

A.

Understanding of XML, Regex, Delimited text, and JSON

B.

Understanding of protocols such as HTTP, TCP, SNMP, SOAP, and REST

C.

Scripting capabilities with respect to Unix and Windows commands

D.

Intermediate or above Windows and Unix administration skills

E.

Sufficient skills to build an enterprise web site

F.

Understanding of relational database theory

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Questions 8

Assume an Apache Web Server Identifier Entry is configured as shown:

If the Apache Web Server Discovery Pattern has a step configured to collect the Configuration file data but NOT configured with a step to collect the Version information, what will happen when executing a Service Mapping discovery?

Options:

A.

An identification error will occur.

B.

The Apache Web Server CI will be reclassified as a Web Server CI.

C.

The Apache Web Server configuration item will be discovered successfully and either inserted or updated in the CMDB.

D.

A duplication error will occur.

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Questions 9

In Service Mapping, when discovery is started, what is the execution strategy used to run Connection Sections?

Options:

A.

Connection Sections are executed one by one and connections will result from each successful section.

B.

Connection Sections are executed randomly and connections will result from each successful section.

C.

Connection Sections are executed one by one in the order they are listed until the first successful section.

D.

Connection Sections are executed one by one in the order they are listed with a connection created from the last successful section.

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Questions 10

What are the roles of the Application Service Readiness Dashboard in ML-powered Service Mapping?

Choose 2 answers

Options:

A.

To clearly display the detailed mapping status of all discovered application services

B.

To list prerequisites and their readiness status for application service mapping

C.

To monitor the performance of all active scheduled jobs

D.

To configure Predictive Intelligence plugins and ADME probes

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Questions 11

Which one of the following best represents the output from the following Regular Expression?

([\w\d\-\.]+)

Options:

A.

Match a single character in the list between one and unlimited times.

B.

Match a single character in the list one time.

C.

Match a single character in the list between one and three times.

D.

Match a single character in the list between one and ten times.

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Questions 12

Which omitted action will keep changes to a discovery pattern connection section from taking effect?

Options:

A.

Exporting the updated pattern

B.

Saving the updated connection section

C.

Publishing the updated pattern

D.

Saving the updated pattern

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Questions 13

In Pattern Designer, which one of the following best describes the Create Connection step?

Options:

A.

Provides information about integrations to the host

B.

Provides information about relationships between cluster members

C.

Provides information about outbound connections to other CIs

D.

Provides information about relationships between the host and installed software

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Questions 14

Which one of the following Regular Expressions could be used to parse "San Diego" from the string "Location San Diego"?

Options:

A.

Location (\W) (\w)

B.

Location (L*)

C.

Location (\w+ \w+)

D.

Location (W)

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Questions 15

After discovering load balancers in a customer environment, service candidates may appear on the Service Mapping Home page under which one of the following tiles?

Options:

A.

Map

B.

Fix

C.

Approve

D.

Completed

E.

Review

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Questions 16

Which address is required for Service Mapping to discover a Load Balancer that does not previously exist in the CMDB?

Options:

A.

Management IP address

B.

MAC address

C.

Public IP address

D.

MIB address

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Questions 17

A defined relationship between two Configuration Items (CIs), such as Runs on, Depends On, or Contains is called a what?

Options:

A.

CI Attribute

B.

Application to Application Relationship

C.

Relationship Type

D.

CI Dependency

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Questions 18

In Event Management, which of the following rules allows for automatic task creation?

Options:

A.

Alert Management

B.

Event

C.

Task

D.

Alert Correlation

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Questions 19

Given the CMDB class structure shown below, if an implementer were to extend the Server [cmdb_ci_server] table, which one of the following best describes the fields that would be inherited by the new table?

Options:

A.

All fields configured for the Server [cmdb_ci_server] table and its child classes would be inherited.

B.

All fields configured for the Server [cmdb_ci_server] table and its parent and child classes would be inherited.

C.

No fields would be inherited from any class.

D.

All fields configured for the Server [cmdb_ci_server] table and its parent classes would be inherited.

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Questions 20

During ServiceNow Discovery, which one of the following is the approximate number of host IPs that are port scanned with a Discovery Schedule configured with an IP network as shown?

180.181.0.0/16

Options:

A.

~5 million

B.

~1 million

C.

~65 thousand

D.

~500,000 thousand

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Questions 21

In the following image, the 5x next to Citrix XenA represents which one of the following?

Options:

A.

Five errors while identifying the CI

B.

Five discovery executions on the CI

C.

Five members of a cluster

D.

Five outgoing connections from the cluster

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Questions 22

In Service Mapping, what is the flow to support the discovery of a new application?

Options:

A.

Create Probes and Sensors, CI Type, Discovery Pattern

B.

Create a CI Type, Reconciliation Definition, Discovery Pattern

C.

Create CI Type, Metadata Containment Rule, Discovery Pattern

D.

Create a CI Type, CI Identifier, Discovery Pattern

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Questions 23

Within the CMDB, all application CI Types/Classes are children of which parent class?

Options:

A.

Database Instance [cmdb_ci_db_instance]

B.

Software [cmdb_ci_software]

C.

Installed Software [cmdb_ci_installed_software]

D.

Application [cmdb_ci_appl]

E.

Licenses [cmdb_ci_license]

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Questions 24

Cloud Dimensions has data centers, services, and servers represented in the image.

Assuming each data center contains minimum one subnet, which one of the following is the best number of MID Servers Tur Cloud Dimensions to start with?

Options:

A.

1 (one for all data centers)

B.

4 (one for each data center)

C.

5 (one for each service)

D.

46 (one for each server)

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Questions 25

When planning for a Service Mapping engagement and deploying MID Servers into a customer environment, which outbound port must be open from the customer environment to allow the MID Server(s) to communicate to the customer ServiceNow instance hosted in the ServiceNow cloud?

Options:

A.

80

B.

443

C.

636

D.

8080

E.

25

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Questions 26

In the following image of the Discovery Log, the green S represents which one of the following?

Options:

A.

A library in the Connection Section of a pattern

B.

A step in the Connection Section of a pattern

C.

A step in an Identification Section of a pattern

D.

A library in an Identification Section of a pattern

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Questions 27

Which one of the following represents the path in the following URL?

http://somehost.com:8080/comics/marvel/index.html?name=x-men#DOWNLOADING

Options:

A.

name=x-men

B.

comics/marvel/index.html

C.

somehost.com:8080

D.

/comics/marvel/

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Questions 28

Which best describes what Identification Rules are?

Options:

A.

Used to track duplicate CIs until resolved

B.

Consists of one or more identifier entries that specify the criterion attributes that uniquely identify a CI

C.

Used by the coalesce field when importing data into ServiceNow using a transform map

D.

Allows the ability to assign a priority to data sources if multiple data sources are authorized to update the same table or table attributes

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Questions 29

When using Pattern Designer, which one of the following best describes a variable $proxy_urls[+].host?

Options:

A.

The proxy_urls value for the first row of the host table

B.

The proxy_urls values from all rows of the host table

C.

The host field values from all rows of the proxy_urls table

D.

The host field value for the first row of the table proxy_urls

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Questions 30

Reconciliation Rules for the Application [cmdb_ci_appl] table are configured exactly the same for both ServiceNow and SCCM data sources and the following priorities are configured:

ServiceNow Priority: 100

SCCM Priority: 200

Which of the following is true?

Choose 3 answers:

Options:

A.

Applications discovered by Altiris can be updated by SCCM

B.

Applications discovered by SCCM can be updated by Altiris

C.

Applications discovered by ServiceNow can be updated by SCCM

D.

Applications discovered by Altiris can create application CIs in the CMDB

E.

Applications discovered by SCCM can create application CIs in the CMDB

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Questions 31

Which one of the following represents what the MID stands for in MID Server?

Options:

A.

Monitoring, Integration, and Discovery

B.

Management, Integration, and Discovery

C.

Management, Instrumentation, and Discovery

D.

Monitoring, Instrumentation, and Discovery

E.

MID is not an acronym.

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Exam Code: CIS-SM
Exam Name: Certified Implementation Specialist - Service Mapping
Last Update: Oct 3, 2025
Questions: 106
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