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CIS-SAM Certified Implementation Specialist - Software Asset Management Professional Exam Questions and Answers

Questions 4

A Software Product can only have a single license metric type associated to it.

Options:

A.

True

B.

False

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Questions 5

As part of the software normalization process, software discovery models are normalized via which mechanisms? (Choose two.)

Options:

A.

Fix script

B.

Scheduled job

C.

Business rule

D.

Integration

E.

Workflow

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Questions 6

An allocation is automatically created in which of the following scenarios? (Choose two.)

Options:

A.

After receiving the rights for software from a purchase order

B.

After a Create allocation remediation option has been taken

C.

After reconciliation runs and identifies that rights are ‘Not allocated in use’

D.

When a software installation is discovered

E.

After successfully sourcing a request via an existing entitlement

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Questions 7

ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration.

In which phase is the software running on a device identified?

Options:

A.

Classification

B.

Scanning

C.

Exploration

D.

Identification

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Questions 8

Which of the following data elements are key to an effective Software Asset Management practice within ServiceNow? (Choose four.)

Options:

A.

Software allocations

B.

Software models

C.

Foundation data

D.

Software contracts

E.

Software entitlements

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Questions 9

What is a first key step prior to uploading your entitlement import data via the ServiceNow-provided template?

Options:

A.

Ensure you have filled out every field in the template file

B.

Ensure the entitlement data is listed on the first tab of the template file

C.

Ensure you have downloaded and used the latest version of the template file

D.

Ensure you have the sam_user role assigned to you

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Questions 10

What are the four tiers of software reconciliation results? (Choose four.)

Options:

A.

Software License Metric

B.

Software Product

C.

Software Allocation

D.

Software Entitlement

E.

Software Publisher

F.

Software Model

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Questions 11

Which of the following are true of plugins? (Choose two.)

Options:

A.

Plugins can be disabled or deactivated when no longer in use.

B.

Plugins can be activated by default in the base ServiceNow system.

C.

When a plugin is active you cannot hide its functionality.

D.

Plugins are stand-alone and do not depend on other plugins being activated.

E.

Plugins are software components that provide specific features and functionalities.

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Questions 12

The definition forin the Reconciliation Product result is: “Estimated cost of remediating non-compliance based on the least number of rights needed.”

Options:

A.

Reconciliation cost

B.

True-up cost

C.

True-down cost

D.

Over-licensed cost

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Questions 13

By default, which ServiceNow role can run on-demand reconciliation?

Options:

A.

sam_user

B.

sam_reconcile_user

C.

sam_cmdb_user

D.

sam_admin

E.

sam_manager

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Questions 14

When a Software Installation record is created, ServiceNow attempts to match the installation to a:

Options:

A.

Software Entitlement

B.

Software Model

C.

Software Discovery Model

D.

Application Model

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Questions 15

In which stage of the ServiceNow Implementation Methodology (SIM) is the purpose to define processes and requirements for engagement and finalize delivery plan and user stories?

Options:

A.

Transition

B.

Close

C.

Create

D.

Prepare

E.

Initiate

F.

All of the above

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Questions 16

You have a contract that is getting ready to expire. What options do you have for handling this contract and remaining compliant? (Choose three.)

Options:

A.

Reject

B.

Extend

C.

Cancel

D.

Activate

E.

Delete

F.

Renew

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Questions 17

Which of the following elements are included in Operational Integration of a SAM practice? (Choose three.)

Options:

A.

Software Retirement

B.

Software License Contracts

C.

Software Sourcing

D.

License Change Projection

E.

Software Entitlements

F.

Software Allocations

G.

Software Model Lifecycle

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Questions 18

A software model can have up to how many catalog items?

Options:

A.

1

B.

2

C.

6

D.

10

E.

Unlimited

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Questions 19

By default, which ServiceNow role can view reconciliation results?

Options:

A.

sam_reconcile_user

B.

sam_user

C.

sam_viewer

D.

sam_cmdb_user

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Questions 20

What role(s) are required to import financial data for use in software spend detection? (Choose two.)

Options:

A.

sam_spend_import

B.

sam_spend_manager

C.

sam_user

D.

sam_admin

E.

procurement_user

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Questions 21

In defining a Custom License Metric, in the Reconciliation Order field, the‘metric rank priority’ number takes precedence.

Options:

A.

Lower

B.

Impact

C.

Higher

D.

WBS

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Exam Code: CIS-SAM
Exam Name: Certified Implementation Specialist - Software Asset Management Professional Exam
Last Update: Apr 26, 2024
Questions: 141
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