CAS-PA ServiceNow Certified Application Specialist - Performance Analytics Exam Questions and Answers

You no longer have to activate the KPI Signals (com.snc.pa.kpi_signals) plugin. It is active by default.

If you do not want this feature, request a Now Platform administrator to set the property com.snc.pa.activate_kpi_signals to false. Because this property does not exist by default, the administrator must add it.

If you reactivate KPI Signals, signal detection resumes from the time you originally deactivated the feature, not from the time you reactivated it.

Enabling ‘Real time update’ from the data update settings updates a single score visualisation in real-time.

‘Show score update time’ shows the timestamp of when the score was last updated.

‘Background refresh interval (minutes)’ shows how often, in minutes, the landing page refreshes the visualisation if you have navigated away from it.

With ‘Live refresh rate (seconds)’, you can choose the frequency in non-decimal seconds to have a single score reporting widget refresh. If set at '0', the score does not refresh.

As a responsible user, you can receive email notifications about new or unresolved signals, anti-signals, or any actions taken on signals.

You can configure how frequently you get these reminders and the maximum number of reminders to get for a signal.

You no longer have to open KPI Signals and manually check each KPI for signals.

Scheduling a report for the signal data does not provide real-time updates.

Manually check the KPI for signals and monitoring the signal score on a dashboard requires the user to constantly check for the updates without a pause, which is not easy.