C_THR97_2411 SAP Certified Associate - Implementation Consultant - SAP SuccessFactors Onboarding Questions and Answers

The SAP SuccessFactors Offboarding process includes a series of standard steps to ensure a structured exit process for employees leaving the organization. These steps involve tasks for the offboardee, manager, and other stakeholders.

According to the SAP SuccessFactors Offboarding Implementation Guide:

Employee Review(Option B): This step allows the offboardee to review and update their personal information or complete exit-related tasks, such as filling out an exit survey.

Document Flow(Option D): This step involves routing documents (e.g., exit forms, acknowledgments) for review or e-signature, ensuring all necessary paperwork is completed.

Manager Review(Option E): The manager reviews the offboardee’s data, completes tasks like approving knowledge transfer plans, and ensures all exit requirements are met.

Option A (Additional Data Collection) is incorrect because it is primarily an Onboarding step, not standard in Offboarding. Option C (Compliance Forms) is incorrect because, while forms may be part of Document Flow, it is not a distinct standard step in the Offboarding process.

Creating a new hire Onboarding record in SAP SuccessFactors Onboarding can be done through manual, automated, or integrated methods, depending on the system configuration and integration setup.

According to the SAP SuccessFactors Onboarding Configuration Guide:

By using Add New Hire to Onboarding in Admin Center(Option C): Administrators can manually create an Onboarding record using theAdd New Hire to Onboardingtool in Admin Center, which initiates the Onboarding process for a new hire.

By integrating with SAP SuccessFactors Recruiting Management(Option D): When integrated, SAP SuccessFactors Recruiting Management automatically creates an Onboarding record when a candidate is moved to theHiredstatus, triggering the Onboarding process.

By integrating with an external applicant tracking system(Option E): External applicant tracking systems (ATS) can integrate with SuccessFactors Onboarding via APIs or middleware, creating Onboarding records when candidate data is transferred.

Option A (importing a CSV file in Admin Center) is incorrect because there is no direct CSV import option in Admin Center for creating Onboarding records. Option B (importing a CSV file through Integration Center) is incorrect because Integration Center is used for data exports or imports for other purposes, not specifically for initiating Onboarding records.

Custom tokens in email templates for SAP SuccessFactors Onboarding are used to dynamically insert data (e.g., new hire name, start date) into email notifications. These tokens are configured using specific admin tools in the system.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Email Services(Option B): TheEmail Servicestool in Admin Center allows administrators to create and edit email templates, including adding custom tokens in the subject or body using the format {fieldID}.

Document Generation - Manage Document Template(Option D): This tool enables the creation of document templates that can include custom tokens, which are then referenced in email notifications (e.g., for document links or data).

Document Generation - Manage Document Template Mapping(Option E): This tool is used to map custom tokens to specific fields in MDF objects or other data sources, ensuring the correct data is populated in emails.

Option A (Maintain Onboarding and Offboarding Document Templates) is incorrect because it is used for uploading and managing document templates, not for creating custom tokens in emails. Option C (Configure Business Rules) is incorrect because business rules are used for logic and validation, not for defining email tokens.

Creating a custom task for an onboarding program in SAP SuccessFactors Onboarding involves defining a new task structure and associating it with the program. This typically requires using Metadata Framework (MDF) objects to store task-related data.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Create a custom MDF object(Option A): A custom MDF object is created inConfigure Object Definitionsto define the fields and structure of the custom task (e.g., task name, due date, or assignee).

Link the custom MDF object to the custom task(Option B): The custom MDF object is linked to the task in the onboarding program configuration (e.g., viaProcess Variant ManagerorManage Onboarding Programs) to ensure the task is included in the process flow.

Option C (Configure the visibility of the custom MDF object) is incorrect because visibility is configured for data collection steps, not directly for tasks. Option D (Create a UI in Manage Configuration UI) is incorrect because creating a UI is optional for administrative purposes and not required for task creation.

Configuring Hire/Rehire parameters in SAP SuccessFactors Onboarding involves defining the fields used to match new hire data against existing employee records to identify potential rehires. This is done through a specific admin tool.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Manage Data(Option C): TheManage Datatool in Admin Center is used to configure theHire/Rehire Configurationgeneric object, where administrators define matching criteriasuch as National ID, First Name, Last Name, or Date of Birth to identify potential rehires during the onboarding process.

Option A (Manage Business Configuration) is incorrect because it is used for configuring HRIS elements in Employee Central, not rehire parameters. Option B (Rehire Inactive Employee) is incorrect because it is an action, not a configuration tool. Option D (Manage Configuration UI) is incorrect because it is used for customizing user interfaces, not configuring rehire matching fields.

TheEmail Servicestool in SAP SuccessFactors Onboarding enables administrators to configure email notifications for onboarding participants, supporting communication throughout the process. Several features enhance the flexibility and functionality of these notifications.

According to the SAP SuccessFactors Onboarding Configuration Guide:

Create new email templates with business and locale-specific rules content(Option B): Administrators can create custom email templates inEmail Servicesand define content based on business rules or locale-specific requirements, ensuring relevant messaging for different regions or scenarios.

Configure reminder notifications to control the frequency of reminder messages(Option C): Email Services allows configuration of reminder notifications, including setting the frequency (e.g., daily or weekly) to prompt users to complete overdue tasks.

Attach documents to email notifications(Option E): Documents, such as onboarding forms or instructions, can be attached to email notifications to provide new hires or managers with necessary materials directly in the email.

Option A (Delete a preconfigured email template) is incorrect because preconfigured templates are system-defined and cannot be deleted, though they can be disabled or customized. Option D (Trigger an onboarding task) is incorrect because tasks are triggered by business rules or process steps, not directly by Email Services.

Hiring managers or other onboarding participants (e.g., HR coordinators) may need to complete data collection tasks on behalf of a new hire, such as during the Personal Data Collection or Additional Data Collection steps. This requires specific role-based permissions (RBPs) to access and modify new hire data.

According to the SAP SuccessFactors Onboarding Configuration Guide:

Update New Hire Data(Option A): This permission allows users to edit and update the new hire’s data in the Onboarding process, including data collected during the Personal Data Collection step.

Complete Data Collection Tasks(Option B): This permission enables users to complete data collection tasks assigned to the new hire, ensuring all required fields are filled out.

Access New Hire Data Permission(Option D): This permission grants read access to the new hire’s data, which is necessary before updating or completing tasks on their behalf.

Option C (Access Additional Onboarding Data Permission) is incorrect because it is not a standard RBP; additional data access is covered underAccess New Hire Data. Option E (Onboarding Configuration) is incorrect because it relates to administrative configuration, not task completion on behalf of a new hire.

Creating Onboarding tasks in SAP SuccessFactors requires setting up the necessary permissions and program structure to ensure tasks are assigned and accessible to the appropriate users.

According to the SAP SuccessFactors Onboarding Configuration Guide:

Create role-based permissions to access new hire tasks(Option A): Role-based permissions (RBPs) must be configured inManage Permission Rolesto grant access to onboarding tasks for roles like hiring managers, HR coordinators, or new hires. This includes permissions likeComplete Data Collection TasksorAccess New Hire Data.

Create an Onboarding program to assign tasks(Option C): An Onboarding program must be created inManage Onboarding Programsto define the sequence of tasks and assign them to specific roles or users, such as new hires or managers.

Option B (Configure additional tasks in the dashboard) is incorrect because tasks are configured in the Onboarding program or Process Variant Manager, not directly in the dashboard. Option D (Configure the Select Onboarding Task Configuration business rule) is incorrect because no such standard rule exists for task creation; rules are used for other purposes like validation or assignment.

Theautomatic hiringfunction in SAP SuccessFactors Onboarding enables the system to initiate onboarding processes automatically based on triggers, such as integration with Recruiting Management or external systems. This function supports specific onboarding scenarios.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Regular Hire(Option A): Automatic hiring supports the standard onboarding process for new hires, initiated when a candidate is marked asHiredin Recruiting Management or an external ATS.

Rehire(Option D): The function supports rehires, where the system identifies returningemployees and initiates onboarding with rehire-specific checks and configurations.

Rehire with New Employment(Option E): This scenario is supported for rehires who are treated as new employees (e.g., with a new employee ID), allowing automatic initiation of onboarding with distinct employment records.

Option B (Concurrent Employment) is incorrect because concurrent employment is managed in Employee Central and not directly supported by automatic hiring in Onboarding. Option C (Global Assignment) is incorrect because global assignments are configured separately and not part of the automatic hiring function.

To map document fields to custom data collection fields in SAP SuccessFactors Onboarding, you need to link the fields in the uploaded document template to the fields in a custom MDF (Metadata Framework) object used for data collection. This is done through theMaintain Onboarding and Offboarding Document Templatestool in Admin Center.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Choose the MDF custom object as the base object(Option A): The custom MDF object, created inConfigure Object Definitions, serves as the base object for the data collection fields. You select this object to map its fields to the document template.

Select the fields from the MDF custom object in the Target Field column(Option C): In the mapping configuration, you specify the target fields from the MDF custom object that correspond to the document fields, ensuring data is correctly captured.

Select Direct in the Mapping Type column(Option D): TheDirectmapping type is used to establish a one-to-one relationship between the document field and the MDF object field, allowing data to flow directly from the form to the system.

Option B (Select Rule in the Mapping Type column) is incorrect because theRulemapping type is used for dynamic calculations or conditions, not for standard field mapping. Option E (Create a business rule) is incorrect because business rules are used for validation or triggering actions, not for mapping document fields to MDF fields.

In SAP SuccessFactors Onboarding, new hires start as external users (e.g., with limited system access for onboarding tasks) and must be converted to internal users (employees) with full system access on their start date. This process is automated through a scheduled job.

According to the SAP SuccessFactors Onboarding Implementation Guide:

ConvertExternalUserOnStartDateJob(Option C): This scheduled job type is created inProvisioningorScheduled Jobsto automatically convert external users (new hires) to internal users on their start date. The job updates the user’s status and grants access to Employee Central and other internal modules.

Option A (OnStartDateStatusChange) is incorrect because it is not a standard job type for user conversion. Option B (New Hire Export) is incorrect because it is used for exporting data, not converting users. Option D (External to Internal Candidate Profile Conversion) is incorrect because it pertains to recruiting processes, not onboarding user conversion.

SAP SuccessFactors Onboarding supports a variety of features to streamline the onboarding process for new hires, rehires, and internal transfers. These features enhance user experience, ensure compliance, and integrate with other systems.

According to the SAP SuccessFactors Onboarding Implementation Guide:

External HRIS integration with internal hire process(Option B): Onboarding supports integration with external HRIS systems to facilitate processes like internal hires, allowing data to be transferred seamlessly via APIs or middleware.

Document generation and e-signature(Option D): Onboarding includes robust document management capabilities, such as generating forms and enabling e-signatures (e.g., via DocuSign) to collect signatures from new hires or managers.

Data collection of new hire personal information(Option E): A core feature of Onboarding is the ability to collect personal and job-related information from new hires through steps like Personal Data Collection and Additional Data Collection.

Option A (Global reassignment of employees) is incorrect because global assignments are managed in Employee Central, not directly in Onboarding, though Onboarding can support related processes. Option C (Management of contingent workers) is incorrect because contingent worker management is primarily handled in Employee Central, not Onboarding.

SAP SuccessFactors Onboarding includes several default permission roles to manage the onboarding process. These roles are preconfigured to assign specific responsibilities to users involved in onboarding tasks.

According to the SAP SuccessFactors Onboarding Configuration Guide:

OnboardingBPEAdmin(Option A): This role is created by default and grants administrative access to manage onboarding processes, configure settings, and oversee business process engine (BPE) tasks.

OnboardingExternalUser(Option B): This role is assigned to new hires (external users) to allow them to access the Onboarding system for tasks like completing personal data collection or signing documents.

Option C (SAP_ONB2_RehireCoordinator) is incorrect because it is not a default role; it is a dynamic group or custom role created for rehire processes. Option D (OnboardingBPEServiceUser) is incorrect because it is a system-level role for background processes, not a default role assigned to users.