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AHM-540 Medical Management Questions and Answers

Questions 4

Home healthcare encompasses a wide variety of medical, social, and support services delivered at the homes of patients who are disabled, chronically ill, or terminally ill. The time period(s) when health plans typically use home healthcare include

1. The period prior to a hospital admission

2. The period following discharge from a hospital

Options:

A.

Both 1 and 2

B.

1 only

C.

2 only

D.

Neither 1 nor 2

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Questions 5

7. One method that health plans use to address provider compliance with formularies is academic detailing.

Options:

A.

True

B.

False

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Questions 6

The BBA of 1997 allows states to provide Medicaid benefits to children through the State Children’s Health Insurance Program (SCHIP). Under the terms of the BBA, states can implement SCHIP as

1. Part of their existing Medicaid programs

2. Separate commercial insurance programs

Options:

A.

Both 1 and 2

B.

1 only

C.

2 only

D.

Neither 1 nor 2

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Questions 7

MCOs usually have a formal program for the oversight of delegated activities. The following statements concern typical delegation oversight programs. Select the answer choice containing the correct statement.

Options:

A.

A letter of intent is the contractual document that describes the delegated functions and the responsibilities of the MCO and the delegate.

B.

In most cases, the evaluation of a candidate for delegation is based entirely on the candidate’s application and supporting documentation and does not include an on-site assessment of the candidate.

C.

Under most delegation agreements, an MCO cannot terminate the agreement before the end date stated in the agreement.

D.

One objective for a delegation oversight program is to integrate any delegated activities into the MCO’s overall programs for medical management and other functions.

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Questions 8

As a follow-up to a performance improvement plan for member services, the Stellar Health Plan conducted an evaluation of the success of the plan. Stellar conducted its evaluation as the plan was being carried out. The evaluation focused on specific activities and assessed the relative importance of those activities to the plan as a whole. This information indicates that Stellar’s evaluation of the plan was both

Options:

A.

concurrent and formative

B.

concurrent and summative

C.

retrospective and formative

D.

retrospective and summative

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Questions 9

The case management team at the Hightower Health Plan reviewed the medical records of the following two plan members to determine the type of care each one needs and the most appropriate setting for that care:

Ira Morton was hospitalized for a severe stroke. Although his medical condition is stable, the stroke left him partially paralyzed and he will require extensive rehabilitation and 24-hour medical care.

Theresa Finley is recovering from a total hip replacement and is in need of short-term physical therapy and twice-weekly visits from a licensed nurse to check her blood pressure and the healing of her incision.

From the answer choices below, select the response that correctly identifies the level of care that would be most appropriate for Mr. Morton and Ms. Finley.

Options:

A.

Mr. Morton-acute care Ms. Finley-subacute care

B.

Mr. Morton-palliative care Ms. Finley-acute care

C.

Mr. Morton-subacute care Ms. Finley-skilled care

D.

Mr. Morton-skilled care Ms. Finley-palliative care

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Questions 10

Determine whether the following statement is true or false:

Participation in disease management programs is currently voluntary.

Options:

A.

True

B.

False

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Questions 11

Demetrius Farrell, age 82, is suffering from a terminal illness and has consulted his health plan about the care options available to him. In order to avoid unwanted, futile interventions, Mr. Farrell signed an advance directive that indicates the types of end-of-life medical treatment he wants to receive. His family is to use this document as a guide should Mr. Farrell become incapacitated.

The document that Mr. Farrell is using to communicate his end-of-life healthcare wishes to his family is known as a

Options:

A.

medical power of attorney

B.

patient assessment and care plan

C.

living will

D.

healthcare proxy

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Questions 12

The Mental Health Parity Act (MHPA) of 1996 is a federal law that establishes requirements for behavioral healthcare coverage for group plan members. The MHPA

Options:

A.

requires health plans to offer mental health benefits to all eligible members

B.

prohibits health plans that offer mental health benefits from imposing lower annual or lifetime dollar limits on mental illnesses than they do on physical illnesses

C.

provides an exemption for health plans that can demonstrate cost savings of more than 1 percent

D.

prohibits health plans from limiting the number of outpatient visits or inpatient days covered under the plan

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Questions 13

The paragraph below contains two pairs of phrases enclosed in parentheses. Select the phrase in each pair that correctly completes the paragraph. The select the answer choice containing the two phrases you have selected.

Calvin Montrose, age 75, has difficulty performing basic self-care activities, such as bathing, dressing, and eating, without assistance. This information indicates that Mr. Montrose needs assistance with (activities of daily living / instrumental activities of daily living) that are used to measure his (functional status / health status).

Options:

A.

activities of daily living / functional status

B.

activities of daily living / health status

C.

instrumental activities of daily living / functional status

D.

instrumental activities of daily living / health status

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Questions 14

State governments serve as both regulators and purchasers of health plan services. The influence of state governments as purchasers is focused on

Options:

A.

Medicare and TRICARE programs

B.

Medicaid and workers’ compensation programs

C.

Medicare and Medicaid programs

D.

TRICARE and workers’ compensation programs

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Questions 15

Among this agency’s accreditation programs are accreditation for preferred provider organizations (PPOs), health plan call centers, and case management organizations. This agency classifies its standards as either “shall” standards or “should” standards.

Options:

A.

American Accreditation HealthCare Commission/URAC (URAC)

B.

Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

C.

Community Health Accreditation Program (CHAP)

D.

National Committee for Quality Assurance (NCQA)

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Questions 16

The Noble Health Plan conducted a cost/benefit analysis of the following four prescription drugs:

Benefit Cost

Drug A $525 $350

Drug B $450 $250

Drug C $400 $200

Drug D $350 $100

According to this analysis, the drug that represents the most efficient use of resources is

Options:

A.

Drug A

B.

Drug B

C.

Drug C

D.

Drug D

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Questions 17

Nilay Sharma suffered a small wound while working in his yard and was taken to a local hospital for treatment. A triage nurse at the hospital evaluated Mr. Sharma’s condition and directed him to an outpatient unit in the hospital where a physician assistant examined, cleaned, and sutured the wound. Mr. Sharma returned home following treatment. The care Mr. Sharma received at the hospital is an example of the type of care known as

Options:

A.

specialty referral

B.

primary prevention

C.

urgent care

D.

emergency care

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Questions 18

To facilitate electronic commerce (eCommerce), a health plan may establish a secured extranet. One true statement about a secured extranet is that it is

Options:

A.

based on Web-based technologies

B.

available only to the employees of the health plan

C.

publicly available, so the potential exists for unauthorized access to a health plan’s proprietary systems

D.

used to handle the majority of health plan eCommerce

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Questions 19

Health plans that offer complementary and alternative medicine (CAM) services face potential liability because many types of CAM services

Options:

A.

must be offered as separate supplemental benefits or separate products

B.

lack clinical trials to evaluate their safety and effectiveness

C.

are not covered by state or federal consumer protection statutes

D.

focus on a specific illness, injury, or symptom rather than on the whole body

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Questions 20

Determine whether the following statement is true or false:

The utilization review (UR) process produces the greatest number of case management referrals.

Options:

A.

True

B.

False

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Questions 21

Occasionally, employers combine workers’ compensation, group healthcare, and disability programs into an integrated product known as 24-hour coverage. One true statement about 24-hour coverage is that it typically

Options:

A.

increases administrative costs

B.

requires plans to maintain separate databases of patient care information

C.

exempts plans from complying with state workers’ compensation regulations

D.

allows plans to apply disability management and return-to-work techniques to nonoccupational conditions

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Questions 22

The following statements are about risk management for case management. Three of the statements are true and one is false. Select the answer choice containing the FALSE statement.

Options:

A.

The use of a signed consent authorization form is consistent with accrediting agency standards for patient privacy and confidentiality of medical information.

B.

Case management that is initiated after a member has incurred substantial medical expenses is more likely to be viewed as a tool to cut costs rather than to improve outcomes.

C.

Health plan documents indicating that any case management delegates are separate, independent entities may reduce an health plan's exposure to risk.

D.

A case management file cannot be used to support the health plan's position in the event of a lawsuit.

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Questions 23

The American Accreditation HealthCare Commission/URAC (URAC) has an accreditation program specifically for case management services. From the answer choices below, select the response that correctly identifies the type(s) of case management services addressed by URAC’s standards and the type(s) of organizations to which these standards may be applied.

Options:

A.

Type(s) of Services-on-site services only Type(s) of Organization-health plans only

B.

Type(s) of Services-on-site services only Type(s) of Organization-any organization that performs case management functions

C.

Type(s) of Services-both telephonic and on-site services Type(s) of Organization-health plans only

D.

Type(s) of Services-both telephonic and on-site services Type(s) of Organization-any organization that performs case management functions

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Questions 24

The paragraph below contains two pairs of terms enclosed in parentheses. Select the term in each pair that correctly completes the paragraph. Then select the answer choice containing the two terms that you have chosen.

Under a delegation arrangement, the (delegate / delegator) is responsible for performing the delegated function according to established standards, and the (delegate / delegator) is ultimately accountable for any deficiencies in the performance of the function.

Options:

A.

delegate / delegate

B.

delegate / delegator

C.

delegator / delegate

D.

delegator / delegator

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Exam Code: AHM-540
Exam Name: Medical Management
Last Update: Apr 27, 2024
Questions: 163
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